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QT Port Douglas

87-109 Port Douglas Road, Port Douglas, Queensland 4877, Australia (Formerly Rydges)
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QT Port Douglas
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Ranked #21 of 45 Hotels in Port Douglas
A recent review
4 of 5 stars reviewed 3 days ago
Jay T Melbourne, Australia
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615 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
4 of 5 stars Reviewed 3 days ago NEW

We got a great deal here and had a spacious 2 BR apartment with delicious buffet breakfast included.. lovely pool, open plan bar and restaurant area and friendly staff. It was fairly quiet and we didn't see many guests but didn't have any issues with service or outlets being closed. In fact we found the staff really helpful and accommodating.

Was this review helpful? Yes
sasrowlandsQT, Director of Social Media at QT Port Douglas, responded to this review

Hi Jay T, Sounds like you guys had a super stay with us. Thanks so much for all your notes on the property ad our team - they are such a gorgeous bunch of people and we love them to bits! We hope to see you again soonest. Sas QT More 

brisbane
Senior Contributor
48 reviews 48 reviews
20 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 1 week ago

Not a patch on QT Gold Coast. Devalues the QT brand . This was the quiet season BUT they could have warned me the restaurant was shut. I am not sure why it was shut other than not enough patrons as they served breakfast there and also they served bar food which must have been cooked somewhere. It is not... More 

Was this review helpful? Yes 1
sasrowlandsQT, Director of Social Media at QT Port Douglas, responded to this review

Hi Drew2003, Thanks for such a comprehensive review of your stay with us. We really appreciate every effort taken to help us improve on our offering and also celebrate the wins where we have kicked goals for you during your stay. We will run through you full notes with our team and make necessary amendments when needed in order to... More 

Senior Contributor
26 reviews 26 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

Spent a night there over the weekend. Booked a room a week ago - confirmed the room via the email service. Arrived to find that the bed was not as requested! Made a reservation for a king and received a twin after confirming twice!! Not too happy with this. No problems after calling the reception as housekeeping came promptly and... More 

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sasrowlandsQT, Director of Social Media at QT Port Douglas, responded to this review

Hi Alvin C, Thanks so much for taking the time to fill us in on your recent stay with us. It sounds as though we have a few areas, particularly in our restaurant that could use some improvement. We will take all your notes into consideration and look to improve where where can. Thanks again for letting us know. Sas... More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We stayed here for two nights and thought the rooms were nice. Unfortunately that was where the nicety ended. We arrived in early March out of season. We were not informed at check-in that this meant no eating facilities were available in the resort other than bar meals. Are well we thought fish n chips will be just fine when... More 

Was this review helpful? Yes 2
sasrowlandsQT, Director of Social Media at QT Port Douglas, responded to this review

Hi Graeme C, Thanks kindly for your review. We appreciate your time taken to fill us in on your experience. With regards to our staff, it's very surprising to hear. They are usually such a jovial and happy group of people ready and willing to assist. Many apologies if this was not the case for you. We will takes your... More 

Sheffield, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

While visiting family (Lorraine Gough) in Sydney we had a long weekend break at this resort out of season so not a great deal of occupancy during our stay. The room was excellent and serviced well by Alison. The pool great - just like diving in to a warm bath (shame the swim-up pool wasn't open during our stay). We... More 

Was this review helpful? Yes 2
sasrowlandsQT, Director of Social Media at QT Port Douglas, responded to this review

Hi Steve S, What a great review! We are suitably delighted that you had such a great stay with us and we are also stoked to hear that our team members were on hand and ready to give you a wonderful experience. Alex is awesome! He takes care of our front office team and knows the resort backwards. will pass... More 

Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We stay in Port Douglas on a regular basis and usually stay at another hotel a lot cheaper than QT. This time we got a good price at QT and thought we would try it. The facilities are great, great restaurants, pool and the softest beds I've ever had at a hotel. However the general dirtiness of our room let... More 

Was this review helpful? Yes
sasrowlandsQT, Director of Social Media at QT Port Douglas, responded to this review

Hi Kubatachick, Thanks kindly for your review. We appreciate the time taken to let us know about your stay. Highly unusual with regards to the room, so we will make sure to do a full and thorough check of our rooms stock to make sure that this is a once off. Sas QT More 

Sydney, Australia
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed in QT Port Douglas last weekend (Friday and Saturday nights). My husband booked these two free nights using his Rydges Club membership points (PGR) for a Standard room, and I guess, because he holds a Black tier membership, we actually got a room upgrade. Ours was a one bedroom unit, so we have a separate living/kitchen area to... More 

Was this review helpful? Yes 1
sasrowlandsQT, Director of Social Media at QT Port Douglas, responded to this review

Hi KP1509, Sounds like you guys had an awesome time with us and we are so happy you took the time to share it with the TripAdvisor community. Thanks for your great notes on the hotel, and also for the areas we can look to improve. We will take them all into consideration. Sas QT More 

Kuranda, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

A great hotel . Whilst not in walking distance of Port Douglas shops etc there is a local bus that stops at all the resorts. Walking distance (10 mins) to the beach. Large pool and fantastic restaurant with chefs only too glad to help you.Overall a lovely relaxing stay.

Was this review helpful? Yes 1
sasrowlandsQT, Director of Social Media at QT Port Douglas, responded to this review

Hi Timothy O, Sounds like you has a lovely, relaxing time with us and that is fabulous to hear! The perfect review for a chilled out tropical retreat. We hope that you visit us again when you are next in town. Sas QT More 

Sydney, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Overall this hotel was pleasant a little too far out of main town as shuttle bus was inconsistent a tip if more than 5 people travelling a taxis is cheaper as 7 seater cabs and cost 20 one way as bus is $5 per person

Was this review helpful? Yes 1
sasrowlandsQT, Director of Social Media at QT Port Douglas, responded to this review

Hi lozzie0531, Thanks for your review. Helpful tips on the cab vs shuttle experience. Hope to see you again soonest. Sas QT More 

Melbourne, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

QT provided incredible service, friendly staff and very well maintained facilities. The pool area was clean and lively. Breakfast at bazaar was more then expected and provided a modern twist on breakfast decore

Was this review helpful? Yes 2
sasrowlandsQT, Director of Social Media at QT Port Douglas, responded to this review

Hi Chevon D, Awesome notes on our gorgeous stay and your overall experience. We really appreciate every moment taken to let us know. Fab also that you got to enjoy our signature Bazaar dining option - it is something very special! We hope to see you again when you are next in TNQ. Sas QT More 

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