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All 46 Port Douglas hotels

Pool Resort Port Douglas

4.5 of 5 Hotel   |   19 - 37 St Crispins Ave, Port Douglas, Queensland 4877, Australia
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Pool Resort Port Douglas
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72%
Ranked #33 of 46 hotels in Port Douglas
A recent review
5 of 5 stars reviewed 2 weeks ago
221Nick1964 Sydney, Australia
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  • Reviews (160)
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160 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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English first
Sydney, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Our family of 4 (2 kids) just stayed at for 3 nights in a 2 bed second floor apartment. Location is out near Mirage, so it not really a walk to town. We had a car and it was great as a base for a quick drive to town, or to do a tour or drive to Cape Trib. It... More

Was this review helpful? Yes
Karen H, Manager at Pool Resort Port Douglas, responded to this review

Hi Nick. Thankyou for your great review. We are pleased to be able to play a part in making your holiday an enjoyable one. Its great that the location and facilities suited you and that your apartment was comfortable. We agree that POOL is perfect for families. The swimup apartments are very popular with young families, allowing them to supervise... More

Senior Contributor
22 reviews 22 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This place was great. We had unit 49. It was a swim up unit, meaning the pool came to our back fence. It was 2 storey, with the top floor being the master bedroom, ensuite. Very spacious. The second bedroom was huge, enough for another adult couple, with the third bedroom also large for the 2 children. The kitchen, dining... More

Was this review helpful? Yes
Karen H, Manager at Pool Resort Port Douglas, responded to this review

Hi David. Thankyou for such a great review. It is very inspiring to hear someone has enjoyed their holiday as much as you have. That is what it is all about, enjoying and having fun. Our team at POOL work very hard to make sure everyone has a great stay. Our uber apartments are very spacious with 3 queen sized... More

Melbourne, Australia
1 review
5 of 5 stars Reviewed 3 weeks ago

I love pools it's an amazing resort to stay with clean rooms and it's very spacious too I would definitely recommend it for any one traveling the kids love the pool and the resort. Definitely going back soon.

Was this review helpful? Yes
Karen H, Manager at Pool Resort Port Douglas, responded to this review

Hi Angela. So glad to hear you enjoyed your time at POOL. We agree that POOL is perfect for families, especially if your kids are water babies - so you can sit on your balcony or even in your apartment enjoying your book/movie/wine and still keep an eye on them. The pool is 185m long with a broadwalk deck in... More

Sydney, Australia
Contributor
17 reviews 17 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at the Pool Resort Port Douglas for 10 days and found it enjoyable. It's not really a resort but self contained accommodation with a huge swimming pool. If you are looking for a well appointed, modern accommodation in Port Douglas where you can stay whilst exploring the region or fishing etc. then this place is for you. There... More

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Karen H, Manager at Pool Resort Port Douglas, responded to this review

Thankyou for your review Paul. Its so kind of you to take time to share your great POOL experience. We do recommend guests hire a car whilst staying with us, for ease of getting around Port Douglas. The distance to the main street from POOL is only 4.5km which takes only 5-10 minutes travel time. We also have the local... More

Pimpama, Australia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I stayed there a few weeks ago, I got a deal with Livingsocial so was half price, this price was about right I wouldn't of paid any more. The rooms were a little grimy and the balcony dirty with bird pooh all over, the pool was nice as we paid the extra $50 a day for a pool side room.... More

Was this review helpful? Yes 1
Karen H, Manager at Pool Resort Port Douglas, responded to this review

I understand you were disappointed in your items not being returned. We do apologise for the inconvenience, but there was a genuine miscommunication. There was a time delay of a week before you notified us of these items being left behind. During this time other items were left behind from other guests. Unfortunately your items were disposed of. In all... More

Cairns, Australia
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 14, 2014

Stayed here long weekend just gone, was nice enough, but not good enough for what we paid!!! stayed in a 3 bedroom apartment with a swim out which was lovely, but the unit it self the floors were all gritty with dirt, only 1 coffee and 2 Tea sachet no sugar, the balcony outside had bird poo all over it,... More

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Karen H, Manager at Pool Resort Port Douglas, responded to this review

Thankyou for your review. Our 3 bedroom apartments are very spacious and popular. The swimup to the pool is very appealing. Unfortunately we are carrying out repairs to the deck area between the two pools. These repairs were necessary for the safety of all guests. There is never a good time to do these sorts of repairs but our thought... More

Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 9, 2014 via mobile

After travelling round Australia for the past couple of months, the stop I was looking forward to the most was port douglas and my stay at pool. I was lucky enough to find a groupon deal for the hotel valid for when I would be there too. I'm rather glad it was there as I certainly would not of paid... More

Was this review helpful? Yes
Karen H, Manager at Pool Resort Port Douglas, responded to this review

Thankyou for your review. We are sorry your experience at Pool was not as you were expecting. Unfortunately, we were carrying out repairs on the decking between the two pools, which was necessitated for the safety of our guests. There is never a good time to carry out these sorts of repairs and it was carried out at a time... More

Sydney, Australia
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 26, 2014 via mobile

Very nice and comfortable apartments! Clean and all necessary amenities. We had a first floor terrace and it was great to have our meals on the balcony, overlooking the pool. The pool is amazing also! Better to have a car as restaurants and shops are not close. Feasible with the shuttle but not ideal. The staff is very helpful and... More

Was this review helpful? Yes 6
Karen H, Manager at Pool Resort Port Douglas, responded to this review

Thankyou for your review. It is very refreshing to have complimentary comments made about Pool Resort. It is a very relaxed and comfortable resort, complimented by being very peaceful. We do recommend guests have a rental car, being a short distance from the main town. We have a great team working at Pool, all of whom have the best interests... More

YOWIE BAY
Reviewer
5 reviews 5 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 7, 2014

Great place for honeymooners or couples. Very modern, main pool very relaxing. Air con failed once but was easily restored. Air con in living area was very rattly and a little annoying after a while but we coped. Could do with some air freshener as unit smelled stale but probably because windows or doors couldn't be opened due to the... More

Was this review helpful? Yes 3
Brisbane, Australia
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 15, 2014

We stayed at Pool over the New Year period. They obviously weren't prepared for a large number of guests staying as a lot of problems with air conditioning breaking down and other things to be fixed. The apartments needed a good clean. The two bedroom apartments are small (They look much bigger on the website). They would be fine for... More

Was this review helpful? Yes 3
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Additional Information about Pool Resort Port Douglas

Address: 19 - 37 St Crispins Ave, Port Douglas, Queensland 4877, Australia
Location: Australia > Queensland > Port Douglas
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Pool Resort Port Douglas 4.5*
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Also Known As:
Pool Resort Port Douglas Hotel Port Douglas
Pool Hotel Port Douglas
Pool Port Douglas

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Amenities

Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style
#26 Luxury Hotel in Port Douglas #33 Business Hotel in Port Douglas
Hotel Class
Number of rooms
70

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