We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Pool Resort Port Douglas

19 - 37 St Crispins Ave, Port Douglas, Queensland 4877, Australia
Hotel amenities
Pool Resort Port Douglas
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Ranked #24 of 45 Hotels in Port Douglas
A recent review
5 of 5 stars reviewed 6 days ago
DENE1995 Melbourne, Australia
Add Photo Write a Review

196 Reviews from our TripAdvisor Community

Traveler rating
    79
    70
    25
    15
    7
See reviews for
94
40
2
Business
0
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
  • All months
    (196)
  • Mar-May only
    (41)
  • Jun-Aug only
    (55)
  • Sep-Nov only
    (68)
  • Dec-Feb only
    (32)
All months
Melbourne, Australia
Top Contributor
72 reviews 72 reviews
13 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

As a Top Contributor on Trip Advisor I was asked to do a recent review of some where I have recently stayed, yet I thought I would mention again what a fantastic spot the Pool Resort is in Port Douglas. We have mentioned it to so many people and I have recently seen they have deals on accommodation. One of... More 

Was this review helpful? Yes 2
Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It's easy to miss this the resort as it's not on the main strip, but once there the rooms are excellent! This place is great for families and has all the usual facilities, including a washing machine, ironing board and kitchenette. Beautifully design and spacious and clean. The decor is modern and practical. You could easily stay over a week... More 

Was this review helpful? Yes
Karen H, Manager at Pool Resort Port Douglas, responded to this review

Hi Kxi. Yes, we are the hidden gem in Port Douglas. POOL is renowned for its privacy and relaxation - we have the perfect pool - all 190 metres long - this is a seriously long lap! We are situated approximately 4.5 kms from town, but this is what gives us the edge - perfect place to relax and unwind... More 

Brisbane, Australia
Senior Reviewer
10 reviews 10 reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

amazing. The 3 bedroom unit is the best location of the whole place - right near the centre area with beds to lounge on during the day by the pool - which is right on the other side of your balcony fence. Just be sure to set up a time and place to pick up the key - or you... More 

Was this review helpful? Yes
Karen H, Manager at Pool Resort Port Douglas, responded to this review

Thankyou for your review. I agree with you, our 3 bedroom apartments are very well located and very spacious. Currently we are refurbishing these apartments so they will look spectacular when completed. New digital TV's are also part of the refurbishment. These apartments are great for families as there's plenty of room to spread out without climbing over each other.... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

We stayed at the pool for 5 nights had an amazing time. With having a fully equipped apartment it was a breeze to stay there and be able to make our own meals and enjoy them. The place was nice and clean and having the pool accessible directly from the apartments was absolute bliss! We had booked a few tours... More 

Was this review helpful? Yes
Karen H, Manager at Pool Resort Port Douglas, responded to this review

Thankyou Stephanie for your great review. I will pass on your nice comments to Sue and Pam - these ladies have a great knowledge and take enormous pride in the Port Douglas area, having lived in this area for over 25 years each. The Great Barrier Reef and Cape Tribulation are two very special places - its the only place... More 

Melbourne, Australia
Contributor
14 reviews 14 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We rented a 3 bedroom swim up apartment for just over a week in early May. We were two couples with two children: a two year old and an 11 year old. The place was great and the pool being directly off our balcony was fantastic. With us being able to sit on the deck or couch and see the... More 

Was this review helpful? Yes
Karen H, Manager at Pool Resort Port Douglas, responded to this review

Hi Mophki85. Thankyou for your review. I am pleased to read that we were able to play a part in making your holiday an enjoyable one. Its great that the location and facililties suited you. We have taken on board your comments regarding the furnishings/seating in the 3 bedroom apartments. Originally the fitout was all from a prestigious company SPACE.... More 

Perth, WA
Contributor
13 reviews 13 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had three nights here in April, staying in a swim out apartment. The first thing that struck us was how scrupulously clean the apartment was, everything was white and spotless. There were no flies (an unexpected bonus) so we could have the sliding door open all the time and walk straight on to our terrace, swimming when we felt... More 

Was this review helpful? Yes 1
Karen H, Manager at Pool Resort Port Douglas, responded to this review

Hi Linoliv Thankyou for your review. Our housekeeping team are all smiles with your comments. They play such a big part in servicing the units so guest stays are enjoyable. How good is it to be able to just walk out from the apartment, across the patio and into the swimming pool? This is a very attractive feature and one... More 

Sydney
Top Contributor
58 reviews 58 reviews
32 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We went up as part of a group of twelve friends staying in three apartments. The apartments are well apointed with everything you need. The beds are very comfortable and the place was clean and well laid out. There are one or two odd design issues, but nothing that would ruin your holiday. We had such a wonderful time staying... More 

Was this review helpful? Yes
Karen H, Manager at Pool Resort Port Douglas, responded to this review

It was a pleasure to have your group staying at POOL. Thankyou for your review - I am sure fellow potential travellers will be grateful for your comments. It was nice to see the pool getting so much use and people enjoying our expansive pool - its a seriously long lap! Being able to simply step from your apartment into... More 

Sydney, Australia
1 review
5 of 5 stars Reviewed 5 weeks ago

Just pure relaxation . Well maintained grounds clean comfortable beds . The staff so nice could not have been more helpful & well priced . Could have stayed in the whole time & not gone out . Go back in a heart beat .

Was this review helpful? Yes
Karen H, Manager at Pool Resort Port Douglas, responded to this review

Hi Blair. Wow thanks for your great comments for POOL and including the all important info fellow travellers are likely to want to know. We constantly strive to attain and maintain high standards of service and hospitality. The relaxing atmosphere does do that to you - not wanting to leave the peace and serenity! Look forward to you returning sometime... More 

Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 weeks ago

My husband and I spent 3 nights and 4 days at the Pool Resort and could not have been more happy with our stay! The room was clean and all necessary amenities were available. The view from the balcony was spectacular and the pool was kept clean everyday. The staff were very helpful with our questions about tourist/adventure bookings and... More 

Was this review helpful? Yes
Karen H, Manager at Pool Resort Port Douglas, responded to this review

Hi Kate. Thankyou for your review. We are so glad to hear you enjoyed your apartment at POOL. We definitely have one of the best locations in Port Douglas - far enough out of town yet close enough if you want to wander through the township, with its many restaurants and shops. We do have several types of rooms and... More 

Sydney, Australia
Contributor
14 reviews 14 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 26, 2015

We had a week's stay at Pool and loved every minute of it. We had an upstairs 2 bedroom apartment so we couldn't go directly from our deck into the pool but the views of the mountains from the balcony and the privacy that being upstairs allowed us made more than up for it. Having a corner apartment meant we... More 

Was this review helpful? Yes
Karen H, Manager at Pool Resort Port Douglas, responded to this review

Hi MJD48. Thanks so much for your review. We are very glad to be able to make your stay with us a great one. The weather is a treat at the moment with beautiful sunny days and little humidity, which would have enhanced your time here. Thankyou for your kind comments on the staff, I will be sure to pass... More 

Questions? Get answers from hotel staff and past guests. Ask a question

108 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (98)
Viewed
View from room (11)
Viewed
Room/suite (23)
Viewed
Pool/beach area (25)
Viewed
Dining (2)
Viewed
Hotel & grounds (16)
Viewed
Bathroom (4)
Viewed
Family/play areas (3)
Viewed
Other (14)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Pool/beach area (3)
Viewed
Room/suite (4)
Viewed
Hotel & grounds (1)
Viewed
Bathroom (1)
Viewed
View from room (1)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay