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Pool Resort Port Douglas

19 - 37 St Crispins Ave, Port Douglas, Queensland 4877, Australia
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1 room 1 guest
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Pool Resort Port Douglas
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214 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
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Sydney, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Wow effect was the first thing for us - we stepped into the apartment and was amazed by the stunning pool view outside. All facilities inside are new and well displayed. A beautiful decking strip across the pool and has the most comfortable sun lounges we have ever laid on. Flawless experience and highly recommend the Pool resort to everyone.

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Adelaide, Australia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We loved our stay at Pool resort, we have 2 kids ages 8 and 5, we stayed early August 2015, great apartment amenities for families who can't eat out all the time. We had everything we needed. Great spot, only a 5 minute drive to the Main Street and a 2 minute drive to 4 mile beach. We will be... More 

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Ballarat, Australia
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for almost 2 weeks at Pool Resort and enjoyed every minute. Staff could not do enough for us - very friendly, great recommendations for tours, restaurants etc. The unit was clean, bright and had everything we needed. The bed was not as comfortable as we like but you cannot cater for everyone's style of bed. The other issue... More 

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London, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Have just stayed here for a week on a Groupon deal. Excellent place a little way out of town (about an hour walk or $5 one way on a shuttle bus). 2 bedroom apartment very big, exceptionally clean and had everything that we needed. Pam on reception was absolutely brilliant in helping us to book our tours. Highly recommend this... More 

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Melbourne, Victoria, Australia
Level Contributor
55 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed with another couple in a two bed swim up for ten days in July and had a terrific time. The massive pools are obviously the feature of the resort and don't disappoint. Just a great way to start the day. The apartments are self catering which is what we wanted and were comfortable and clean. We got a... More 

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Karen H, Manager at Pool Resort Port Douglas, responded to this review

Hi Ian. We are so happy we were able to make your stay a great one. Your comments are very well received and I am sure fellow travellers would be very interested in what you had to say. Our pool is definitely the draw-card. The sheer size of it, makes for plenty of room for everyone and we have had... More 

Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed in a two bedroom swimout room last week for 6 days with a toddler. Pool resort is very impressive with a great view and pools. The surrounds are maintained to a high degree. The rooms are modern and have everything you need for an extended stay. We stayed specifically to utilise a swimout room and it was great... More 

Was this review helpful? Yes 2
Karen H, Manager at Pool Resort Port Douglas, responded to this review

Hi Luke. Great review - thankyou. The pool is great entertainment for the kiddies. No need to lock up the apartment and travel to the pool to entertain your youngsters - its right on your doorstep. This is what makes POOL resort so relaxing - parents can watch their children from their private patio. We hope you will visit us... More 

Brisbane
Level Contributor
61 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 163 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spent 6 days / 5 nights at the Pool Resort in Port Douglas in August 2015 in a 2 bedroom pool view apartment. This was one of the largest 2 bedroom apartments we have stayed in in Australia and was very comfortable and well fitted out. The beds were very comfortable and the kitchen was well stocked with utensils... More 

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Karen H, Manager at Pool Resort Port Douglas, responded to this review

Thankyou for your very informative feedback Peteozi of Brisbane. This is the sort of information fellow travellers can read and most of their questions answered. POOL Resort is a real gem in Port Douglas and prides itself on being relaxing, with its huge pool catering for everybody's needs. We hope you will get back to Port Douglas sometime and come... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 21, 2015

When we arrived i was so surprised about how beautiful the view was, this was by far one of the best parts about the place (rainforest and mountains). the room was a very good size, very clean and the staff there were very helpful in helping book things for us to do during our visit. Its a little bit out... More 

Was this review helpful? Yes 1
Karen H, Manager at Pool Resort Port Douglas, responded to this review

Hello. We are so happy your time at POOL was fabulous. It is an absolute pleasure for us all who work at POOL to know that our guests have had a great time and enjoyed the facilities POOL has to offer especially its pool - all 192m of it. The staff are always putting 110% into their positions whether it... More 

Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 19, 2015

We've stayed here several times in a variety of rooms over the years. This time in a 2 bedroom mountainview at the back of the complex with a lap pool shared between 5 apartments. It's my style of hotel. I LOVE the fact that there isn't an ounce of wicker furniture, barrier reef inspired quilt covers or balinese styling anywhere!!... More 

Was this review helpful? Yes 1
Karen H, Manager at Pool Resort Port Douglas, responded to this review

Hi Rebecca. Thankyou for your great review. It is always nice to receive good feedback which is sincere and truthful. We are very pleased you enjoyed the mountainview apartments. They are a little more private if that's what you are looking for. The property was built in 2007 and is now 8 years old. The property is well maintained both... More 

Glasgow
Level Contributor
80 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed July 17, 2015

We booked here under recommendation from our brother in law and were not disappointed we had 6 days in port Douglas and booked a swim up apartment. For the family of two adults and two teenagers and everything was really good. The late arrival meant we picked keys up from reception late but everything worked out well and the apartments... More 

Was this review helpful? Yes
Karen H, Manager at Pool Resort Port Douglas, responded to this review

Hi Allan. We are very pleased that your stay at POOL was a pleasurable one. The swimup apartments are definitely ideal for families with little kiddies to teenagers - its one seriously long lap! Unfortunately, on this occasion we did have to charge a callout fee as it was close to midnight when the callout was received. Most times we... More 

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