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All 45 Port Douglas hotels

Pool Resort Port Douglas

4.5 of 5 Hotel   |   19 - 37 St Crispins Ave, Port Douglas, Queensland 4877, Australia
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Pool Resort Port Douglas
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Ranked #28 of 45 Hotels in Port Douglas
A recent review
5 of 5 stars reviewed yesterday
Cynthia A Victoria, Australia
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179 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Victoria, Australia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

Pool resort located just five minutes out of town has everything you need. Self contained apartments and a pool stretching the length of the apartment building is sublime. Definitely recommend to either a couple or family wanting a getaway.

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1 review
2 of 5 stars Reviewed 1 week ago NEW via mobile

The kitchen were well equipped with a gas stove and electric oven. A drawer dishwasher made washing up easy and a washing machine next to the kitchen to keep up with our family's laundry. The shower was pathetic...took effort to get wet. The bed were hard in both rooms. The TV single was snowy...even on Foxtel!! The pool was warm... More 

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Karen H, Manager at Pool Resort Port Douglas, responded to this review

I apologise we didn't meet some of your expectations. We aim to make everyone's stay at POOL Resort a comfortable and enjoyable experience. We're committed to providing the best possible accommodation and service so I've taken your review on board to help us improve our day to day operations. Far North Queensland is a tropical state so heading into this... More 

sydney, australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed in the resort for a week during September and stayed in an upstairs apartment. The apartments are spotless with all the amenities you need. Constant battle with ants but as long as you don't leave any food lying about its fine. Great views over the neighboring mountains with a stunning sunset. Lovely big swimming pool with comfy loungers... More 

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Karen H, Manager at Pool Resort Port Douglas, responded to this review

Hello Fastally. We're glad you enjoyed your stay at POOL and appreciate your feedback. Transport to and from POOL from town is very easy as you have explained for those who don't have a hire car. POOL does boast great views of the mountain ranges and I agree the sunsets are sensational. Thankyou for choosing to stay with us and... More 

Kirrawee
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 10, 2014

I can't imagine anyone staying at this venue and not liking it. It is luxurious, comfortable, stylish and everything you would expect in a resort plus more. I enjoyed going to beat the winter chill in Sydney during August but I plan on going back again and again because it was just so fantastic. Everything is modern and houses a... More 

Was this review helpful? Yes 1
Karen H, Manager at Pool Resort Port Douglas, responded to this review

Hi AbcXyz00 - Its so kind of you to take the time to share your great POOL experience. Our team are grateful for your positive comments. We do have 3 bedroom apartments - 3 different styles - plunge pool, swimup pool and sunset. All are very generous in size and living areas are very spacious. These apartments are very popular... More 

Brisbane, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed November 10, 2014

WOW does not capture the supersized apartment, the lounge room, large fully equipped kitchen with full size fridge and washing machine. Each room has its own A/c and in the bedroom's you have a choice of a ceiling fan or the A/C. 2V's remove the arguments as to what is going to be watched, and the large bathroom is out... More 

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Karen H, Manager at Pool Resort Port Douglas, responded to this review

Thanks Coopster351, well I don't need to comment further except to say thankyou for your comments. I couldn't agree more with you - POOL is a real gem. More 

Adelaide, Australia
1 review
5 of 5 stars Reviewed November 10, 2014

We had a wonderful stay in our spacious 3 bedroom self contained apartment . The internal private pool that looks in to the lounge room was a hit, and the private outlook over the golf course was lovely with the bats flying over the night sky. The long large blue pool was beautiful for our moonlight swims .But it was... More 

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Karen H, Manager at Pool Resort Port Douglas, responded to this review

Hi kat9960. So glad to hear you enjoyed your stay in our spacious 3 bedroom apartment. They are very generous in size and the internal private plunge pool is always a hit with guests. It was good to see you enjoyed the area, you know, its the only place where two World Heritage listed national parks touch - the Daintree... More 

Frankston, Australia
Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 3, 2014

We have room 39. Enjoyed the facilities and lovely sunsets. Very clean and comfortable. Customer service is excellent and Sue was just lovely! I like that it's out of town and in a quiet area. Highly recommend.

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Karen H, Manager at Pool Resort Port Douglas, responded to this review

Hello Amy. Thanks so much for sharing your fabulous experience at POOL. Our team were stoked to receive your account of their great hospitality - Sue is a very special team member and she deserves the nice comment you have made about her. We'd love to see you again next time you're in town......keep an eye out for those discount... More 

Warrnambool, Australia
Contributor
18 reviews 18 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed October 31, 2014

Had a good stay for 4 days, but the pool has maintenance issues and so did our unit. Could also do with more facilities for self containment, ie a more comfortable couch, better beds, more cooking utensils.

Was this review helpful? Yes 2
Karen H, Manager at Pool Resort Port Douglas, responded to this review

Hi Jane. We appreciate your feedback about your recent stay. I'm glad that you had a good stay, but I apologise that some aspects of your stay did not meet your expectations. I am not sure what you mean by the pool with maintenance issues and the issues in the unit. Had you come to reception with your issues we... More 

Melbourne, Australia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 19, 2014

I’ll get straight to the point – you come here for the pool, not the accommodation. The pool is magnificent – huge, warm and clean – 5 stars. The accommodation is very average - 3 stars. The two bedroom swim-up apartment we stayed in was tiny. Every room is small, the living area only has one sofa, and there is... More 

Was this review helpful? Yes 1
Karen H, Manager at Pool Resort Port Douglas, responded to this review

Hi there, thankyou for your lengthy review. We all agree that the pools are magnificient - the 2 main pools are 90 metres long which is a seriously long lap! If you feel like an Olympic swimmer you can swim laps to your hearts content. If not, you can swim the length of the boardwalk - slightly shorter. We are... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 17, 2014

Highly recommend Pool Port Douglas, friendly efficient staff, very clean, modern, and spacious apartment, lovely pool. Stayed in a 3 bed apartment for 12 days and found it very convenient, much nicer than the alternatives (the Oaks Lagoon looked very cramped in comparison). Suitable for those who want peace and quiet, space, and self catering arrangements. Short walk to 4... More 

Was this review helpful? Yes 1
Karen H, Manager at Pool Resort Port Douglas, responded to this review

Hi Lois. Thankyou for your amazing review. These are the sort of comments fellow travellers like to read about and hear from guests who have experienced it first hand. POOL prides itself on creating the feeling of peace and quiet with its amazing pools - both 90m long. We would love to see you back at POOL sometime in the... More 

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Additional Information about Pool Resort Port Douglas

Address: 19 - 37 St Crispins Ave, Port Douglas, Queensland 4877, Australia
Location: Australia > Queensland > Port Douglas
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Pool Resort Port Douglas 4.5*
Number of rooms: 70
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Also Known As:
Pool Resort Port Douglas Hotel Port Douglas
Pool Hotel Port Douglas
Pool Port Douglas
Hotel Style:
#22 Luxury Hotel in Port Douglas
#22 Family Hotel in Port Douglas

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