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Pool Resort Port Douglas

19 - 37 St Crispins Ave, Port Douglas, Queensland 4877, Australia
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Pool Resort Port Douglas
Best prices for: 1 room 1 guest
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Ranked #24 of 45 Hotels in Port Douglas
A recent review
4 of 5 stars reviewed yesterday
Bobmk1 Melbourne, Australia
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201 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Melbourne, Australia
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

We had a great 7 days here early June. Place was very clean, well equipped, helpful staff with a good layout. While nothing like 5 min to the beach....I wish places would be truthful on this one! It was within easy reach. A couple of small problems were fixed straight away without hassle. The reason for not giving a 5... More 

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Level Contributor
38 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

"Pool" came well recommended by a friend who has nothing but good things to say about the place, but for us it didn't quite hit the mark. Perhaps our expectations were set too high but our first impression upon entering the room was that the view wasn't quite what we paid extra for... The walk out pool backed directly onto... More 

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Karen H, Manager at Pool Resort Port Douglas, responded to this review

Hi Denny. I am sorry we were not able to meet your expectations totally and pleased that some aspects where to your liking. The apartment style you booked is a separate block from the main pool, it does have mountain views and its own lap pool. The area you called a swamp is a free flowing waterway as there is... More 

West Hollywood, California
Level Contributor
14 reviews
5 of 5 stars Reviewed 1 week ago

The fully furnished, self contained apartments are a modern treat. The stylish apartments provide 2 comfortable bedrooms, a walk in shower and adjacent tub, a well appointed kitchen with great lighting, and living room woth fantastic views of the Daintree forest. Unit 35 was a pleasure with easy pool access set apart from the main lounge areas, providing a bit... More 

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Karen H, Manager at Pool Resort Port Douglas, responded to this review

Hi Ramon. Your review has been well received. Thankyou for your comments. The feedback is very welcome as you obviously enjoyed the swimup apartment with the easy access into the pool. Currently apartments are being upgraded to a stylish design in keeping with the contemporary architect designs for POOL. New digital TV's have also been installed in both the lounge... More 

Launceston, Australia
Level Contributor
38 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at Pool in January (sorry for the late review!). Having stayed at many other places in Port Douglas before we knew exactly what we were after - a self contained apartment with two bedrooms. Pool exceeded our expectations. We had a pool access two bedroom apartment. It was clean and well maintained. Our son loved being able to... More 

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Karen H, Manager at Pool Resort Port Douglas, responded to this review

Hi Joeygirl2. Thankyou for your amazing review. Your comments confirm exactly what we like to achieve for our guests on a daily basis. Our team strive to make our guests stays a memorable one and by all accounts we have managed to achieve this with your stay. Once again we thankyou for your feedback and I am sure this will... More 

Yandina, Australia
Level Contributor
4 reviews
3 of 5 stars Reviewed 3 weeks ago

Great place to go on Barrier Reef tours, other than that the rest of Port Douglas looked tired. Needs some refreshing. Restaurants not to bad food was excellent, fresh seafood not as plentiful as we thought the big supermarkets again have the monopoly. Would have preferred to be closer to all of what going on. The Resort we stayed at... More 

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Karen H, Manager at Pool Resort Port Douglas, responded to this review

Thankyou for your overall review of POOL and Port Douglas. I am sure this will be helpful to travellers to this area. Not all our apartments have crockery and glasses in an overhead cupboard. This is simply the design of these particular units. We have taken your comments on board and will look into trying to redesign to make our... More 

Melbourne, Australia
Level Contributor
78 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed 5 weeks ago

As a Top Contributor on Trip Advisor I was asked to do a recent review of some where I have recently stayed, yet I thought I would mention again what a fantastic spot the Pool Resort is in Port Douglas. We have mentioned it to so many people and I have recently seen they have deals on accommodation. One of... More 

Was this review helpful? Yes 3
Karen H, Manager at Pool Resort Port Douglas, responded to this review

Thankyou for your fabulous review. We appreciate your comments and we are looking forward to seeing you again in September. We also thankyou for recommending POOL to your family and friends - this is the best form of referral we could wish for. More 

Melbourne, Australia
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed May 17, 2015

It's easy to miss this the resort as it's not on the main strip, but once there the rooms are excellent! This place is great for families and has all the usual facilities, including a washing machine, ironing board and kitchenette. Beautifully design and spacious and clean. The decor is modern and practical. You could easily stay over a week... More 

Was this review helpful? Yes 1
Karen H, Manager at Pool Resort Port Douglas, responded to this review

Hi Kxi. Yes, we are the hidden gem in Port Douglas. POOL is renowned for its privacy and relaxation - we have the perfect pool - all 190 metres long - this is a seriously long lap! We are situated approximately 4.5 kms from town, but this is what gives us the edge - perfect place to relax and unwind... More 

Brisbane, Australia
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed May 15, 2015

amazing. The 3 bedroom unit is the best location of the whole place - right near the centre area with beds to lounge on during the day by the pool - which is right on the other side of your balcony fence. Just be sure to set up a time and place to pick up the key - or you... More 

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Karen H, Manager at Pool Resort Port Douglas, responded to this review

Thankyou for your review. I agree with you, our 3 bedroom apartments are very well located and very spacious. Currently we are refurbishing these apartments so they will look spectacular when completed. New digital TV's are also part of the refurbishment. These apartments are great for families as there's plenty of room to spread out without climbing over each other.... More 

1 review
5 of 5 stars Reviewed May 8, 2015

We stayed at the pool for 5 nights had an amazing time. With having a fully equipped apartment it was a breeze to stay there and be able to make our own meals and enjoy them. The place was nice and clean and having the pool accessible directly from the apartments was absolute bliss! We had booked a few tours... More 

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Karen H, Manager at Pool Resort Port Douglas, responded to this review

Thankyou Stephanie for your great review. I will pass on your nice comments to Sue and Pam - these ladies have a great knowledge and take enormous pride in the Port Douglas area, having lived in this area for over 25 years each. The Great Barrier Reef and Cape Tribulation are two very special places - its the only place... More 

Melbourne, Australia
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 6, 2015

We rented a 3 bedroom swim up apartment for just over a week in early May. We were two couples with two children: a two year old and an 11 year old. The place was great and the pool being directly off our balcony was fantastic. With us being able to sit on the deck or couch and see the... More 

Was this review helpful? Yes 1
Karen H, Manager at Pool Resort Port Douglas, responded to this review

Hi Mophki85. Thankyou for your review. I am pleased to read that we were able to play a part in making your holiday an enjoyable one. Its great that the location and facililties suited you. We have taken on board your comments regarding the furnishings/seating in the 3 bedroom apartments. Originally the fitout was all from a prestigious company SPACE.... More 

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