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Sunseeker Holiday Apartments

7 Garrick Street, Port Douglas, Queensland 4877, Australia
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Sunseeker Holiday Apartments
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4 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Sleep Quality
    1 of 5 stars
  • Service
    1.5 of 5 stars
  • Value
    1 of 5 stars
  • Cleanliness
    1.5 of 5 stars
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15 reviews 15 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed September 25, 2014

This apartment has been severely neglected in terms of fixtures. Beds are as hard as concrete, blinds are broken and the lounge is as comfortable as a bag of marbles, and the fridge barely keeps things cool let alone cold. When reported simply told by staff the management in receivership and the elderly owner not willing to update. The location... More 

Was this review helpful? Yes 4
Melbourne, Australia
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 3, 2012

Well I can see from other reviews, that this apartment block is terrible unless you want to pay for the penthouse. I found the same issues. Apartment was old, tired and dirty. Amazingly at $115 per night, you don't expect all the latest mod cons. But one does expect cleanliness. Yes there was no-one here upon arrival, and as an... More 

Was this review helpful? Yes 3

Travelers are raving about these Port Douglas hotels

2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 9, 2012

No one was around to greet us on arrival and eventually we found some one to help us find reception 2 hotels over. We booked 3 nights and were told to leave on the 2nd. We were told that talking, laughing or even whispering were not permitted on the balcony and is a breach of contract. The contract also stated... More 

Was this review helpful? Yes 3
Pencoed South Wales Uk
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed March 2, 2007

We booked direct after seeing the website and it looked super with a spabath, bedroom overlooking the lounge and a sun terrace. The reality was they swiped our card before seeing the apartment and realised the filthy condition of the apartment. They had locked the master bedroom with the spabath and had to put up with the other bedroom with... More 

Was this review helpful? Yes 5
tropcialreef, Manager at Sunseeker Holiday Apartments, responded to this review

We appreciate getting feedback from guests and do follow up on their comments. Since this incident we have spoken to the owner who has now re painted the unit and removed the old carpet and refitted the unit with tiles. More 

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