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Macrossan House Boutique Apartments

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19 Macrossan St., Port Douglas, Queensland 4877, Australia
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Macrossan House Boutique Apartments
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96%
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Macrossan House Boutique Apartments
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    200 Reviews from our TripAdvisor Community

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    Traveler rating
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    Rating summary
    • Location
      5 of 5 stars
    • Sleep Quality
      4.5 of 5 stars
    • Rooms
      4.5 of 5 stars
    • Service
      4.5 of 5 stars
    • Value
      4.5 of 5 stars
    • Cleanliness
      5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (35)
    Date | Rating
    • Dutch first
    • English first
    • French first
    • German first
    • Italian first
    • Japanese first
    • Any
    English first
    • All months
      (200)
    • Mar-May only
      (55)
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      (64)
    • Sep-Nov only
      (44)
    • Dec-Feb only
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    Melbourne, Australia
    Level Contributor
    47 reviews
    5 hotel reviews
    common_n_hotel_reviews_1bd8 41 helpful votes
    5 of 5 stars Reviewed 1 week ago

    This was our second stay at Macrossan House and it was as great as the first time. Arrive in Port Douglas and park in the under ground car park, then up to Reception to be greeted by Pip or Trevor, the ever friendly and helpful Managers. Our apartment was ideal, on the ground floor and amazingly away from the noise... More 

    Was this review helpful? Yes
    Cairns Region, Australia
    Level Contributor
    20 reviews
    common_n_hotel_reviews_1bd8 2 helpful votes
    5 of 5 stars Reviewed 2 weeks ago

    My partner and I visited here for our anniversary and we were pleasantly surprised about how nice the accommodation was. Rooms were large and tidy. Being an holiday apartment style it was hard to imagine the place from the photos we had seen. Though we were never disappointed. It is situated right in the heart of Port Douglas so you... More 

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    Hamilton, New Zealand
    Level Contributor
    7 reviews
    common_n_hotel_reviews_1bd8 3 helpful votes
    5 of 5 stars Reviewed 4 weeks ago

    We stayed for a week and found this was the perfect place to stay. We could walk to everything. Apartments were very clean and comfortable. Very helpful owners who advised and booked activities for us.

    Was this review helpful? Yes 1
    Alice Springs, Australia
    1 review
    5 of 5 stars Reviewed June 29, 2015

    I recently had the pleasure of staying at Macrossan House as part of a business trip travelling as a large group. Trev and Pip were incredibly friendly and helpful when it came to planning the logistical arrangements for 14 people, and made sure that everything ran smoothly and all of our needs were met. The location was perfect - right... More 

    Was this review helpful? Yes
    Hertfordshire, UK
    Level Contributor
    44 reviews
    24 hotel reviews
    common_n_hotel_reviews_1bd8 59 helpful votes
    5 of 5 stars Reviewed June 5, 2015

    We stayed here for 3 nights at the end of May in a ground floor apartments.They were superb,clean spacious and perfect in every way. Location is great would defiantly recommend these apartments as a great place to stay

    Was this review helpful? Yes
    Level Contributor
    6 reviews
    5 hotel reviews
    common_n_hotel_reviews_1bd8 8 helpful votes
    4 of 5 stars Reviewed April 8, 2015

    Stayed here for 4 nights over the Easter weekend. There was free undercover carparking. The man who checked us in was very helpfull & showed us on a map where we should go to see, eat etc. You can also book your tours from here which is very helpful. The appartments are very clean. You cannot hear any noise off... More 

    Was this review helpful? Yes 1
    Sydney, Australia
    Level Contributor
    28 reviews
    12 hotel reviews
    common_n_hotel_reviews_1bd8 32 helpful votes
    5 of 5 stars Reviewed March 20, 2015

    I must say that we have never had a couple go so out of their way to make our stay enjoyable. From little things like putting toys in our room as they knew we had a toddler, to loaning us umbrella for the bucketing rain and letting us have a complimentary late check out so out baby could have a... More 

    Was this review helpful? Yes 3
    Chicago, Illinois
    Level Contributor
    6 reviews
    3 hotel reviews
    common_n_hotel_reviews_1bd8 11 helpful votes
    5 of 5 stars Reviewed February 17, 2015

    I was excited about my stay at Macrossan House since the time I originally booked my stay. I was not disappointed! Trev, Pip, and Michelle were all so friendly and helpful! First, the apartment. The apartment itself was so bright and clean! Some reviews said the air conditioner was loud and didn't work well, but I didn't have an issue... More 

    Was this review helpful? Yes 1
    Melbourne, Victoria, Australia
    Level Contributor
    11 reviews
    4 hotel reviews
    common_n_hotel_reviews_1bd8 6 helpful votes
    4 of 5 stars Reviewed January 31, 2015

    Stayed here for over a week, nice to be within walking distance to all the shops Resturants etc...shame about the Manager though didi not seem very friendly and didn't offer to help with luggage up the 2.5 flights of stairs even after asking if there was a lift ..ended up wrenching my ankle in the attempt to get my bags... More 

    Was this review helpful? Yes
    Trevelyan&Her, Owner at Macrossan House Boutique Apartments, responded to this review

    Dear Guest, Thank you for your review. I don't really understand this review as I always assist with luggage as I have for the many years we have been here and at the most luggage only needs to be carried up 1 flight of stairs as the ground floor is accessed from the carpark, the second level is accessed from... More 

    Toulouse, France
    Level Contributor
    19 reviews
    6 hotel reviews
    common_n_hotel_reviews_1bd8 6 helpful votes
    4 of 5 stars Reviewed January 27, 2015

    spent a delightful week there and wouldn't hesitate to recommend to anybody . rooms spacious , well equipped and maintained . would certainly return if we are in that neck of the woods and hope by then the internet would have been fixed !!!

    Was this review helpful? Yes
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