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Macrossan House Boutique Apartments

Certificate of Excellence
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19 Macrossan St., Port Douglas, Queensland 4877, Australia
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1 room 1 guest
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Macrossan House Boutique Apartments
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202 Reviews from our TripAdvisor Community

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Traveler rating
    152
    41
    5
    3
    1
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23
130
15
2
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
  • All months
    (202)
  • Mar-May only
    (55)
  • Jun-Aug only
    (66)
  • Sep-Nov only
    (44)
  • Dec-Feb only
    (37)
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Napier, New Zealand
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Really convenient apartments, right in the centre of Port Douglas, made for really easy access to the beach, shops and marina. Helpful, welcoming managers arranged for my pickup and transfer from Cairns airport and day tours that I had requested, with pick ups from the apartment. Room was comfortable and clean with basic cooking facilities. The convenience of the location... More 

Was this review helpful? Yes 1
Sydney, Australia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

I stayed in MACROSSAN HOUSE apartments. The owners were unfriendly. When I asked for 1 extra toilet roll I was told that there was a supermarket down the road. Pool towels have to be paid for. I have stayed at other apartments in Port Douglas where friendliness and generosity were the norm. I do not like stinginess and would therefore... More 

Was this review helpful? Yes 1
Melbourne, Australia
Level Contributor
50 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed July 25, 2015

This was our second stay at Macrossan House and it was as great as the first time. Arrive in Port Douglas and park in the under ground car park, then up to Reception to be greeted by Pip or Trevor, the ever friendly and helpful Managers. Our apartment was ideal, on the ground floor and amazingly away from the noise... More 

Was this review helpful? Yes 1
Cairns Region, Australia
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 20, 2015

My partner and I visited here for our anniversary and we were pleasantly surprised about how nice the accommodation was. Rooms were large and tidy. Being an holiday apartment style it was hard to imagine the place from the photos we had seen. Though we were never disappointed. It is situated right in the heart of Port Douglas so you... More 

Was this review helpful? Yes 1
Hamilton, New Zealand
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 2, 2015

We stayed for a week and found this was the perfect place to stay. We could walk to everything. Apartments were very clean and comfortable. Very helpful owners who advised and booked activities for us.

Was this review helpful? Yes 2
Alice Springs, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 29, 2015

I recently had the pleasure of staying at Macrossan House as part of a business trip travelling as a large group. Trev and Pip were incredibly friendly and helpful when it came to planning the logistical arrangements for 14 people, and made sure that everything ran smoothly and all of our needs were met. The location was perfect - right... More 

Was this review helpful? Yes 1
Hertfordshire, UK
Level Contributor
45 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed June 5, 2015

We stayed here for 3 nights at the end of May in a ground floor apartments.They were superb,clean spacious and perfect in every way. Location is great would defiantly recommend these apartments as a great place to stay

Was this review helpful? Yes 1
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed April 8, 2015

Stayed here for 4 nights over the Easter weekend. There was free undercover carparking. The man who checked us in was very helpfull & showed us on a map where we should go to see, eat etc. You can also book your tours from here which is very helpful. The appartments are very clean. You cannot hear any noise off... More 

Was this review helpful? Yes 1
Sydney, Australia
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed March 20, 2015

I must say that we have never had a couple go so out of their way to make our stay enjoyable. From little things like putting toys in our room as they knew we had a toddler, to loaning us umbrella for the bucketing rain and letting us have a complimentary late check out so out baby could have a... More 

Was this review helpful? Yes 4
Chicago, Illinois
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed February 17, 2015

I was excited about my stay at Macrossan House since the time I originally booked my stay. I was not disappointed! Trev, Pip, and Michelle were all so friendly and helpful! First, the apartment. The apartment itself was so bright and clean! Some reviews said the air conditioner was loud and didn't work well, but I didn't have an issue... More 

Was this review helpful? Yes 2
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