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Macrossan House Boutique Apartments

Certificate of Excellence
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19 Macrossan St., Port Douglas, Queensland 4877, Australia
Best prices for: 1 room 1 guest
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Macrossan House Boutique Apartments
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Macrossan House Boutique Apartments
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195 reviews from our community

Traveler rating
    146
    41
    5
    2
    1
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23
126
14
1
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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All months
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for 4 nights over the Easter weekend. There was free undercover carparking. The man who checked us in was very helpfull & showed us on a map where we should go to see, eat etc. You can also book your tours from here which is very helpful. The appartments are very clean. You cannot hear any noise off... More 

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Sydney, Australia
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed March 20, 2015

I must say that we have never had a couple go so out of their way to make our stay enjoyable. From little things like putting toys in our room as they knew we had a toddler, to loaning us umbrella for the bucketing rain and letting us have a complimentary late check out so out baby could have a... More 

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Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 17, 2015

I was excited about my stay at Macrossan House since the time I originally booked my stay. I was not disappointed! Trev, Pip, and Michelle were all so friendly and helpful! First, the apartment. The apartment itself was so bright and clean! Some reviews said the air conditioner was loud and didn't work well, but I didn't have an issue... More 

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Melbourne, Victoria, Australia
Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 31, 2015

Stayed here for over a week, nice to be within walking distance to all the shops Resturants etc...shame about the Manager though didi not seem very friendly and didn't offer to help with luggage up the 2.5 flights of stairs even after asking if there was a lift ..ended up wrenching my ankle in the attempt to get my bags... More 

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Trevelyan&Her, Owner at Macrossan House Boutique Apartments, responded to this review

Dear Guest, Thank you for your review. I don't really understand this review as I always assist with luggage as I have for the many years we have been here and at the most luggage only needs to be carried up 1 flight of stairs as the ground floor is accessed from the carpark, the second level is accessed from... More 

Toulouse, France
Contributor
20 reviews 20 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 27, 2015

spent a delightful week there and wouldn't hesitate to recommend to anybody . rooms spacious , well equipped and maintained . would certainly return if we are in that neck of the woods and hope by then the internet would have been fixed !!!

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Senior Reviewer
9 reviews 9 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 11, 2015

My partner stayed in these apartments over four nights. They are roomy and central. Just around the corner is Coles shopping center and the Main Street of port douglas. The only inconvenience is the small kitchen bench for cooking. If you are cooking within the apartments they have hot plates which aren't the best for cooking. The hot plate also... More 

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Trevelyan&Her, Owner at Macrossan House Boutique Apartments, responded to this review

Dear Guest, Thank you for taking the time to leave a review. These guests arrived very early in the morning just around 0900am they had called the day before asking about storing food in the fridge in the apartment before they checked in and before it had been cleaned I guess I did find this a bit humorous as the... More 

Shanghai
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed January 8, 2015

There is no better location for staying in Port Douglas. The owners are very nice people who will go out of their way to be helpful. The present Internet service they are using is horrible, I filled out two trouble tickets on the service providers web site, and never received a reply. It’s hit and miss on their service. The... More 

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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 4, 2015

I had the pleasure of staying here for a week. Trevor the owner was very welcoming and provided a lot of helpful information about the area, local restaurants and bars. The suite was very clean and well equipped. The apartments are very central, a short walk to the beach and the Marina. Trevor booked my dive trips to the barrier... More 

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Australia
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed January 4, 2015

Stayed in many hotels in Port and this would have to be one of the best. Not because it is luxurious, but simply because it's clean, spacious and the location is perfect! We felt extremely welcome by the staff here. Pool is not big but it's all you need to cool down after a day out. Loved the size of... More 

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Melbourne, Australia
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed November 8, 2014

What a fantastic find in the centre of Maccrossen Street the main strip in Port Douglas. Within easy walking distance to the shops, beach and eateries. Very comfortable apartment with enough space for a couple with lovely garden view balcony. Heated swimming pool that is easy to access and which is well maintained. Great for that end of day cool... More 

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