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Oaks Lagoons

Hotel website
2 Langley Road, Port Douglas, Queensland 4877, Australia
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Best prices for: 1 room 1 guest
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445 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (130)
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    (445)
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    (117)
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    (115)
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    (128)
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    (85)
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Innisfail, Australia
1 review
4 of 5 stars Reviewed 3 days ago NEW

Room was ok for the price. A few bits of food smudged onto the dining chairs and toilet was dirty.. we had 5 rooms booked for our wedding .. every one got upgraded except us the bride and groom ourselves! otherwise happy with our stay.

Review collected in partnership with this hotel

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New Plymouth, New Zealand
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

The Oaks Lagoons was an awesome establishment to stay at. We booked a 'swim up' 2 bedroom apartment, which our son spent most of his days swimming in the pool (s). Everything you needed was in the rooms which were very clean and tidy. BBQ facilites are available on site with shuttle buses leaving the hotel next door going into... More 

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Cairns
1 review
2 of 5 stars Reviewed 4 days ago NEW

The room was poor standard, air conditioning was disgusting and only realised after woke up with sinus problems, bed side table chipped and lamp rusted, and plug in the outside spa was broken and scratched my leg. Also beds hard and 2 singles pushed together not normal hotel standards

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Sydney, Australia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My husband and I spent 7 nights at Oaks Lagoon Port Douglas. It was magnificent. Very central to restaurants, sight seeing and just relaxing around the pool. Plenty of room in apartment with great kitchen facilities Staff were very friendly and most helpful in advising us of the best sightseeing trips. We will certainly return.

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Grovedale, Australia
Level Contributor
4 reviews
4 of 5 stars Reviewed 5 days ago NEW

A very good stay for the family, the kids loved the lagoon pools where many a happy hour was spent. The resort itself is well appointed and have to say the BBQ facilities are quite outstanding, spotlessly clean and have everything you need. We stayed in one of the swim-out apartments which we'd recommend for families, the kids really enjoyed... More 

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New South Wales, Australia
Level Contributor
40 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago

Fantastic. We stayed for 7 nights in a one bedroom swim out apartment with full size kitchen and laundry very spacious. Staff were very hospitable. Easy to find and lovely to be able to take a dip literally off your patio deck. Thankyou we will return.

Was this review helpful? Yes
LagoonsHM, Front Office Manager at Oaks Lagoons, responded to this review

Thank you for your review! Our apartments with swim out pool access are extremely popular all year round. We are so happy to hear you enjoyed your stay with us & are looking forward to welcoming you back to our Tropical North Paradise! More 

Level Contributor
41 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We came for 2 nights last weekend and were a bit disappointed. The room smelled musty and had no sound-proofing, we could hear everything in the rooms above and beside us. There was a group of women drunkenly screeching out at the pool in the early hours of the morning and it took ages for someone to tell them to... More 

Was this review helpful? Yes 1
LagoonsHM, Manager at Oaks Lagoons, responded to this review

We too are disappointed you did not enjoy your stay with us. Obviously there were some noisy guests celebrating their Cairns Ironman accomplishments near you for which we extend our apologies. As you would have been aware, we do close our pools at 9pm to help ensure our guests do get a good nights sleep. We also have on site... More 

Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Booked a 3 night stay at The Oaks Lagoon Resort at Piet Douglas including flights with Tiger air from Sydney to Cairns after seen on Groupon for a great deal Accommodation is great with 6 separate pools. Rooms and facilities are wonderful. First time in Port Douglas will come again to see the reef

Was this review helpful? Yes 2
LagoonsHM, Manager at Oaks Lagoons, responded to this review

Thank you for staying with us recently. Sounds like a great little escape from the southern winder for a temporary defrost here in the Tropics. We do run some sensational deals through our low season, so they are certainly worth keeping an eye out for them. We hope to see you when you return to visit the reef on your... More 

Ontario, Canada
Level Contributor
143 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed for 2 weeks at this hotel and the staff were very wonderful to deal with, both in terms of addressing any hotel issues we had, but also recommending and booking tours to attractions in the area. We ended up upgrading to a swim out pool access room for a reasonable price. The rooms were very spacious and included... More 

Was this review helpful? Yes 3
LagoonsHM, Manager at Oaks Lagoons, responded to this review

Thanks Stan & Marie for your very helpful review. I am sure some of our future guests will appreciate some of the points you have raised and gives us a much better chance of meeting their expectations. We have some lovely natural features in our region and our staff love the opportunity to make arrangements for our guests. After all,... More 

Cairns, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

my wife and I live in Cairns in far north Queensland we do occasionally have a few days away at an establishment that seems appealing to us . we decided on the Oaks in port Douglas as it was not far away but a change of scenery. The staff at the desk when we arrived were very helpfull , we... More 

Was this review helpful? Yes 2
LagoonsHM, Front Office Manager at Oaks Lagoons, responded to this review

It’s so good to read these reviews, We keep seeing happy people who have enjoyed what we offer here; friendly staff at a great resort; beautiful & spacious, self catering apartments, all located in the paradise of Port Douglas. So good our Cairns locals keep coming back to us! See you next time you need to escape the “Big Smoke”. More 

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