There were more negatives than positives to our Christmas stay unfortunately. Staff seemed disorganized, waited almost three hours after check-in time for room to be available. Was promised an "upgrade" but the reception miscalculated so the room was given to another guests. The pool area was not relaxing with vast areas of concrete and pools that are really only accessible... More
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- Also Known As:
- Oaks Lagoons Port Douglas
- Oaks Lagoons Hotel Port Douglas