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Oaks Lagoons

4.5 of 5 Cnr Langley Road & Port, Port Douglas, Queensland 4877, Australia
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Oaks Lagoons
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Oaks Lagoons
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411 reviews from our community

Traveler rating
    134
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    62
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    19
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (117)
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    (411)
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    (91)
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Brisbane, Queensland, Australia
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed yesterday NEW

Excellent apartment. Clean fresh and spacious. Staff are excellent too. The only downside is that it us about a 45 minute walk to the township - upside is that you can walk along the beach to the town.

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1 review
5 of 5 stars Reviewed 1 week ago

A very nice place even in the off season. Friendly & helpful staff. Room well appointed & clean. We had a swim in/out room which was perfect - not sure if it would be so good if there lots of other guests (noise). A regular town shuttle bus stops next door at the Ramada, so it's easy to get in... More 

Review collected in partnership with this hotel

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LagoonsHM, Front Office Manager at Oaks Lagoons, responded to this review

Thank you for giving us such great feedback. The swim out rooms are certainly a favourite and closer to the winter months we are quite busy, but with 6 pools there is always a quieter spot you could seek out. Alternatively you could give consideration to booking one of our plunge pool rooms which has its own pool and courtyard... More 

Melbourne, Australia
1 review
5 of 5 stars Reviewed 1 week ago

We stayed at The Oaks sadly for only 2 nights Feb 2015 & have nothing but good things to say. We wanted to change rooms as we decided we would like a room that we could just walk into the pool, it wasn't a problem. The room was clean comfortable and quiet. I would stay there again without hesitation and... More 

Was this review helpful? Yes
LagoonsHM, Manager at Oaks Lagoons, responded to this review

Thanks Kelly for your review and lovely feedback about how Katherine so ably assisted you and helped make your stay in Port Douglas special. Those swim out rooms are sensational particularly at this time of the year we it is no effort at all to fall off your own room balcony and cool off in one of our 6 Lagoons... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Oaks swim out room was great. Staff were lovely and their recommendation to take Tony's Daintree Tours was spot on, best value for money tour with maximum 8 people. Only thing is the resort is a distance from main center of Port Douglas, there are town shuttles for $5 per person one way. We walked one day and it took... More 

Was this review helpful? Yes 1
LagoonsHM, Manager at Oaks Lagoons, responded to this review

Thank you for your lovely feedback on your stay at the Oaks Lagoons. No, we aren’t in the main centre of Port Douglas, but then we are not amongst the traffic, early morning street sweepers nor do our guests hear the late night revellers pouring out of the bars and walking past the apartment complexes closer to the main centre.... More 

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed at Oaks Lagoons as part of a package bought off scoupon. Upgraded to a swim out room which was great! Room was huuuuuggee and includes everything you could need- full size fridge, microwave etc. Air conned. Only downside was that we are with Vodafone and there was no reception in our room. For two people addicted to their phones,... More 

Was this review helpful? Yes
LagoonsHM, Front Office Manager at Oaks Lagoons, responded to this review

Thank you for your feedback. It is really important we get feedback and we certainly can take on your idea for extra internet time and we are working with our provider for a better plan. Unfortunately Vodafone does not presently have good coverage in Port Douglas but we hope they will rectify that soon with a new tower. to get... More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Overall I had a nice stay here. The room and resort were very clean and had a modern tropical feel. The room had a microwave, kettle and small sink as well as a bar fridge. There wasn't an ironing board and the iron was a little dirty which stained my shirt a little bit. It would have been nice to... More 

Was this review helpful? Yes 1
LagoonsHM, Manager at Oaks Lagoons, responded to this review

Hi Julian, Thanks for the feedback. As our rooms are dual key apartments the ironing board was in the other side of the apartment which had not been put back when the room was serviced. My apologies this was not picked up when the room was serviced. I have also had the iron changed. Our TV’s do have Foxtel and... More 

Greater Adelaide, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 29, 2015

We stayed at the Oaks for 8 nights and 9 days. The service was amazing, the staff helpful and positive. the room and grounds clean in in good condition. The air conditioning was amazing, which we greatly appreciated. Thanks so much Oaks for making our stay so comfortable and happy.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
LagoonsHM, Manager at Oaks Lagoons, responded to this review

Thanks Mick & Keryn for taking the time to leave such a wonderful review of your stay on Trip Advisor. We trust you enjoyed the tours Katherine arranged for you. Flames of the Forest is a really special magical evening and one of my favourite special occasion evenings out. You do appreciate coming home to the air-conditioning, a real oasis... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 27, 2015

Sheree and the other front office staff were simply wonderful and so friendly and helpful. Made the stay in great accommodation infinitely more pleasant. The swim outs from the rooms are a novel idea and made it so easy to get into the water whenever. No hesitation whatsoever in giving 5 stars.

Was this review helpful? Yes 1
LagoonsHM, Manager at Oaks Lagoons, responded to this review

Thank you Hayden for giving recognition in your review for the wonderful service and attention given by Sherie and her colleagues at reception. These guys really love looking after our guests and anyone who leaves having had a problem has really not given these girls (or myself) a chance. Firstly we just need to be able to really understand the... More 

Mykonos Town, Greece
Contributor
18 reviews 18 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 26, 2015

Very clean! Great air conditioning which had a really good work out in January! Staff very friendly and helpful. Car hire the way to go for short trips into town and for self drive tourist spots. Massage was very enjoyable. In a week of lunches and dinners at a different place every day and night I can honestly say there... More 

Was this review helpful? Yes
LagoonsHM, Manager at Oaks Lagoons, responded to this review

Thanks Cheryl, sounds like you really had a relaxing time in Port Douglas and great to read you found the gastronomic offerings of Port Douglas so enjoyable. We have some fantastic restaurants in Port Douglas where the emphasis is on great food using local produce where possible and in a very casual tropical environment. Shorts and collared short sleeve shirt... More 

Contributor
17 reviews 17 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 25, 2015

This was my second visit in two years and I am always made so welcome. Sunny swim out pool, one bed apartment 51a was a great price and at the back of the complex so nice and quiet. Staff very helpful for booking trips and advice about what to do and the shuttle from next door is all you need... More 

Was this review helpful? Yes 1
LagoonsHM, Manager at Oaks Lagoons, responded to this review

Always a pleasure to have you stay with us Caroline. My team and I enjoy sharing our little bit of paradise with our guests and helping arrange excursions to suit their areas of interest whether that be a shopping trip, or a trip to the reef. The beach walk is a wonderful way to get your mind into holiday mode... More 

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Additional Information about Oaks Lagoons

Address: Cnr Langley Road & Port, Port Douglas, Queensland 4877, Australia
Phone Number:
Location: Australia > Queensland > Port Douglas
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Oaks Lagoons 4.5*
Number of rooms: 127
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Also Known As:
Oaks Lagoons Port Douglas
Oaks Lagoons Hotel Port Douglas
Hotel Style:
#2 Best Value Hotel in Port Douglas
#20 Luxury Hotel in Port Douglas

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