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All 46 Port Douglas hotels

Oaks Lagoons

4.5 of 5 Hotel   |   Cnr Langley Road & Port, Port Douglas, Queensland 4877, Australia
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Ranked #31 of 46 Hotels in Port Douglas
A recent review
3 of 5 stars reviewed 1 week ago
wavic Australia
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352 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (96)
Date | Rating
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English first
Australia
Senior Contributor
45 reviews 45 reviews
6 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 1 week ago

We've recently stayed in a swimout room. Our apartment was through one door, which led to 2 different apartments. The initial opening of that first door took our breath away. We're not sure if rubbish was stored in the cupboard that was in that area but the smell wasn't great. We think it may have had rubbish in there because... More

Was this review helpful? Yes 1
LagoonsHM, Manager at Oaks Lagoons, responded to this review

Thank you for taking the time to submit a review. Air conditioners are not left on in unoccupied rooms so much like your house after being away it does take some fresh air and/or air conditioning to freshen up the room. We do have additional air freshener chemicals available at reception so if the smell does lingering at all, our... More

Auckland, New Zealand
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Great swimming pools, lovely friendly staff and tidy apartment a little bit dated. Terrible WI Fi connections didn't work in the apartment had to go out by the pool or to the reception area. The kitchen was terribly equipped no salad bowls, platters, plates for food, pots old, boards marked and scratched. Knives old and blunt. No grilling trays etc...... More

Was this review helpful? Yes
LagoonsHM, Front Office Manager at Oaks Lagoons, responded to this review

Thank you for your wonderful feedback about our pools and our Oaks Staff. We do pride ourselves on our customer services and resort facilities. I am sorry that Wi-Fi and the Kitchen weren’t great for you on your stay. We have since checked the kitchen equipment and replaced items that were missing. We are happy that our rooms are “well... More

1 review
4 of 5 stars Reviewed 1 week ago via mobile

we recently stayed at oaks as part of the groupon deal. I cannot belive what a great deal we got. we absolutely love this place. we travelled as part of a bigger group and had 4 swim out rooms next to each other on the sunny side.staff were great. apartments have everything and are very specious. one bedroom apartment is... More

Was this review helpful? Yes
LagoonsHM, Front Office Manager at Oaks Lagoons, responded to this review

We are happy to hear about your great stay on one of our special “groupon deals”. It’s our policy here at Lagoons to do our best to capture “all special requests” (such as group and family bookings) so all guests can have the best possible stay ever. Looks like it worked for your family on this occasion. We here in... More

Adelaide, Australia
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 2 weeks ago

We stsyed in August. This was our second stay snd we loved the relaxed spacious feel of the place. Reception staff were great. Whilst the resort is out of town you can walk along the iconic four mile beach. Takes about 45 minutes. Alternatively you can catch the regular shuttle bus. The pools are sparkling clean and are well serviced... More

Was this review helpful? Yes
LagoonsHM, Front Office Manager at Oaks Lagoons, responded to this review

Thanks for this wonderful feedback. We always love welcoming people back to the resort year after year and glad you still like the “spacious feel” and “comfortable sun lounges” for your Winter escape. We do look forward to seeing you next year. More

Melbourne
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

A 10-day (special deal ) stay in August was a welcome restful vacation. Reception Staff were all extremely helpful and attentive. Disappointment began with motel room only style accommodation. Swim out room was on the north side of the complex so water temperature too cold to enjoy. Our room 65B was serviced on the 8th day of our stay -... More

Was this review helpful? Yes
LagoonsHM, Manager at Oaks Lagoons, responded to this review

“A little disappointing accommodation - but worth another visit.” Reviewed 2 days ago NEW A 10-day (special deal ) stay in August was a welcome restful vacation. Reception Staff were all extremely helpful and attentive. Disappointment began with motel room only style accommodation. Swim out room was on the north side of the complex so water temperature too cold to... More

Sydney, Australia
Contributor
20 reviews 20 reviews
6 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 3 weeks ago

- Amazing value. - Great Location. - Doesn't have the 1980's decor some Port Douglas hotels are rife with. - Friendly staff. - Perfect place to stay if you are in Port for a wedding. - Keep an eye out for deals, absolutely cracking deals!

Was this review helpful? Yes
LagoonsHM, Manager at Oaks Lagoons, responded to this review

Pleased to see you were able to pick up one of our great deals on your recent trip to Port Douglas for a wedding. Port Douglas is certainly establishing itself as a very popular wedding destination with some iconic places available for both the wedding and a reception. St Mary by the Sea is an awesome little church for such... More

Sydney, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Stayed in August. Reception clean and very friendly. Rooms spacious, comfy bed and amazing swim up pool. We stayed as a couple in the queen bed rooms and was thoroughly contented with amazing pool at our doorstep and the comfort of home within 5 metres. Totally recommend to stay, and with a bit of planning and a trip to Coles... More

Was this review helpful? Yes
LagoonsHM, Manager at Oaks Lagoons, responded to this review

Lovely to see you had an enjoyable time by one of our lagoon pools. A room can be just a room, but when you add the swim out feature as you discovered it becomes much more for not a lot more than a regular room price. These rooms are not just a place to sleep whilst visiting the tropical north,... More

Glen Waverley
Top Contributor
89 reviews 89 reviews
22 hotel reviews
108 helpful votes 108 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Our pleasant one week stay was regularly interrupted by second hand tobacco smoke. The apartment was comfortable, the heated pool (1 of 4) pleasant, the winter weather beautiful; but we often had to leave the balcony and close the balcony doors due to cigarette smoke from below. The rooms may be "no smoking", but nothing is done to ensure non... More

Was this review helpful? Yes 1
LagoonsHM, Manager at Oaks Lagoons, responded to this review

Thank you for submitting a review for your stay in Port Douglas. You have certainly left a balanced scorecard and we appreciate mentioning both the good as well as the less pleasant aspects of your stay. We are currently looking at a solution for the bedroom windows and as a strata title building I can confirm some of our owners... More

Sydney
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We got a 2BR Swim out unit that has fully-equipped kitchen and washing machine. Convenient to do our own laundry and cook our meals. We also like the gated balcony. Just right! Oh! Tina at reception was lovely too. She helped us book some boat rides to the reed for snorkelling.

Was this review helpful? Yes
LagoonsHM, Manager at Oaks Lagoons, responded to this review

Great to read you had an enjoyable time staying with us and visiting the Great Barrier Reef whilst you were here. Also thank you for acknowledging Tina’s assistance booking your reef trip. Our reception staff love the opportunity to show off our region and give suggestions on where to go and what to do. No two reef tour operators are... More

Canberra, Australia
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My husband & I stayed at the Oaks Lagoons last week and had the best time. We stayed in a swim up apartment which was very clean and had everything we needed, full kitchen & laundry. The swim up pool was divine & pleasant to swim in the in afternoons. The bed and pillows were quite comfy . the beach... More

Was this review helpful? Yes
LagoonsHM, Manager at Oaks Lagoons, responded to this review

Thanks Kath for your lovely review. It is great to hear you had a relaxing holiday and already looking to head back up here again some time soon. Thanks also for letting people know about the local shuttle service which offers an awesome service from 7am to 11pm every day. Whilst some may say that can work out to be... More

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Additional Information about Oaks Lagoons

Address: Cnr Langley Road & Port, Port Douglas, Queensland 4877, Australia
Phone Number:
Location: Australia > Queensland > Port Douglas
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Oaks Lagoons 4.5*
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Also Known As:
Oaks Lagoons Port Douglas
Oaks Lagoons Hotel Port Douglas

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