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Oaks Lagoons

Hotel website
Cnr Langley Road & Port, Port Douglas, Queensland 4877, Australia
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Oaks Lagoons
Best prices for: 1 room 1 guest
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Ranked #26 of 45 Hotels in Port Douglas
A recent review
5 of 5 stars reviewed 3 days ago
rodnsteph Melbourne, Australia
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416 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (119)
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    (416)
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Melbourne, Australia
1 review
5 of 5 stars Reviewed 3 days ago NEW

Beautiful! Great apartment, we had a 1 bed swim-out, with everything you could want. The pools were amazing and to have one literally at the door was sensational. Staff were excellent and helpful, in fact there was nothing we could fault. Would definitely return.

Was this review helpful? Yes
LagoonsHM, Manager at Oaks Lagoons, responded to this review

Thanks Rod and Steph for this lovely review. So pleased you guys had an awesome time at the resort and in Port Douglas. There is nothing like having a swimming pool at your front door to get you in the holiday spirit; even of you don’t get in the pool! We look forward to welcoming you back. More 

Tewantin, Australia
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Had a week here despite the approach of Cyclone Nathan???. which didn t eventuate during our stay. The apartment was very nice and well appointed.The staff were very helpful .and Murray the manager did a great job keeping us all informed of Nathans progress. This did not stop us getting out and about. We had hired . a car ,... More 

Review collected in partnership with this hotel

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LagoonsHM, Manager at Oaks Lagoons, responded to this review

Thank you very much for your kind words about our staff during our close shave with TC Nathan in Port Douglas! Thankfully there was little to no harm in our region as it moved further north away to less populated areas. It’s great to hear you enjoyed your stay, getting out and about using the local shuttle and your hire... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Lovely rooms, we had a massage, swam in the pool, I've been lots of times, and it's the ONLY place I stay! The spa on the balcony is so nice...restaurant that is next very ordinary.............. Thanks

Was this review helpful? Yes
LagoonsHM, Manager at Oaks Lagoons, responded to this review

Wonderful to have you back again and sharing your feedback with potential guests by submitting your review. There is no better accolade than having repeat guests, thank you! I will pass on your restaurant feedback to the neighbours as well. Please let me know directly if there is anything specific you would like me to convey. We look forward to... More 

SA
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for seven nights in a one bedroom swim-out apartment. From the moment we arrived staff were very courteous and helpful (thanks for booking our tours Katherine!). The apartment was neat and tidy upon arrival. We were lucky as it was not too busy and mostly had the pool to ourselves. We stayed on the south side so the... More 

Was this review helpful? Yes 1
LagoonsHM, Manager at Oaks Lagoons, responded to this review

Thanks Yvette, pleased to read the room was presented nicely for you on arrival by our housekeeping team. This is our low season at the moment though even in high season with 6 lagoons pools spread around the property there is always a quite spot to be found. If there are a lot of kids around at any time, they... More 

Melbourne, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

Had 8 days of perfect weather with a perfect highly recommended Swimout room and the perfect staff. It was an absolute treat staying there. Having our laundry facilities and kitchen proved invaluable. The pools were simply amazing. The staff are very friendly very knowledgeable and very helpful. Any dissatisfactions were dealt with swiftly and promptly. Would have liked blockout curtain... More 

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LagoonsHM, Manager at Oaks Lagoons, responded to this review

Sounds like you had a fabulous holiday Regina; we are so pleased you enjoyed your time in Port Douglas. As I write this the rainforest is having a great big drink thanks to TC Nathan who is visiting. This will make us nice and tropical and green for the next visitors to enjoy. We have begun a program to install... More 

Brisbane, Queensland, Australia
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Excellent apartment. Clean fresh and spacious. Staff are excellent too. The only downside is that it us about a 45 minute walk to the township - upside is that you can walk along the beach to the town.

Was this review helpful? Yes 2
LagoonsHM, Manager at Oaks Lagoons, responded to this review

Thanks Jenni for taking to submit a review. We appreciate the feedback and as you know, potential future guest also benefit from hearing other guests experiences. I will pass onto our Housekeeping team your comments about the room, and the reception staff as they will appreciate your kind words. The walk along the beach is lovely, and whilst we are... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

A very nice place even in the off season. Friendly & helpful staff. Room well appointed & clean. We had a swim in/out room which was perfect - not sure if it would be so good if there lots of other guests (noise). A regular town shuttle bus stops next door at the Ramada, so it's easy to get in... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
LagoonsHM, Front Office Manager at Oaks Lagoons, responded to this review

Thank you for giving us such great feedback. The swim out rooms are certainly a favourite and closer to the winter months we are quite busy, but with 6 pools there is always a quieter spot you could seek out. Alternatively you could give consideration to booking one of our plunge pool rooms which has its own pool and courtyard... More 

Melbourne, Australia
1 review
5 of 5 stars Reviewed 4 weeks ago

We stayed at The Oaks sadly for only 2 nights Feb 2015 & have nothing but good things to say. We wanted to change rooms as we decided we would like a room that we could just walk into the pool, it wasn't a problem. The room was clean comfortable and quiet. I would stay there again without hesitation and... More 

Was this review helpful? Yes
LagoonsHM, Manager at Oaks Lagoons, responded to this review

Thanks Kelly for your review and lovely feedback about how Katherine so ably assisted you and helped make your stay in Port Douglas special. Those swim out rooms are sensational particularly at this time of the year we it is no effort at all to fall off your own room balcony and cool off in one of our 6 Lagoons... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

Oaks swim out room was great. Staff were lovely and their recommendation to take Tony's Daintree Tours was spot on, best value for money tour with maximum 8 people. Only thing is the resort is a distance from main center of Port Douglas, there are town shuttles for $5 per person one way. We walked one day and it took... More 

Was this review helpful? Yes 1
LagoonsHM, Manager at Oaks Lagoons, responded to this review

Thank you for your lovely feedback on your stay at the Oaks Lagoons. No, we aren’t in the main centre of Port Douglas, but then we are not amongst the traffic, early morning street sweepers nor do our guests hear the late night revellers pouring out of the bars and walking past the apartment complexes closer to the main centre.... More 

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

Stayed at Oaks Lagoons as part of a package bought off scoupon. Upgraded to a swim out room which was great! Room was huuuuuggee and includes everything you could need- full size fridge, microwave etc. Air conned. Only downside was that we are with Vodafone and there was no reception in our room. For two people addicted to their phones,... More 

Was this review helpful? Yes
LagoonsHM, Front Office Manager at Oaks Lagoons, responded to this review

Thank you for your feedback. It is really important we get feedback and we certainly can take on your idea for extra internet time and we are working with our provider for a better plan. Unfortunately Vodafone does not presently have good coverage in Port Douglas but we hope they will rectify that soon with a new tower. to get... More 

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