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All 46 Port Douglas hotels

Oaks Lagoons

4.5 of 5 Hotel   |   Cnr Langley Road & Port, Port Douglas, Queensland 4877, Australia
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72%
Ranked #32 of 46 hotels in Port Douglas
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed yesterday
69Carmela Adelaide, Australia
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305 people have reviewed this hotel

Traveler rating
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    48
    25
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89
142
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3
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Adelaide, Australia
1 review
4 of 5 stars Reviewed yesterday NEW

Oaks Lagoon is a great place to stay. We had deluxe 1 bedroom apartment an it was very spacious and beautiful and cleaned. The pool area is always cleaned and lovely outdoor furniture. The location is about 5 to 10 minutes from the city as we did not have a car, we used the shuttle bus next door or it... More

Was this review helpful? Yes 1
Mareeba, Australia
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW via mobile

This hotel / resort is run down compared to when I stayed here previously a couple of years ago. Check in at reception was ok, rooms were ok, showing signs of ageing. BBQ area is large however BBQ's were always dirty. Pools were clean. The girl on check out was nice and friendly. Not sure if I would stay again... More

Was this review helpful? Yes
Kincumber, Australia
1 review
5 of 5 stars Reviewed yesterday NEW

We stayed for 7 nights prior to it being the Tourist season & the cyclone. Sent a request to Murray the manager about changing our original booking which was done without any problem. Spoke with Tina prior to going up who was most helpful. When we got there Tina explained how she could organise trips etc plus eating arrangements at... More

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Melbourne, Australia
2 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

We really enjoyed our stay. The rooms were clean and spacious and the staff were very friendly. Very convenient to have the kitchenette and laundry facilities. It was also great to relax in the pool. We went as a couple but it would be perfect for families as well. Would definitely stay here again!!

Was this review helpful? Yes
Cairns
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Our family of five including three young children recently stayed at Oaks Lagoons for 6 days. We had a ground floor 2-bedroom swim out apartment (#69). The apartment was very clean, airy, modern and comfortable, with all essentials for a longer stay including laundry and dishwasher. There was ample room for the five of us. There was a single sofa-bed... More

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Launceston, Australia
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

I stayed here two weeks ago with my husband and only logged on here to look at reviews after we checked-in. How I wished I had looked before booking. I'm not sure if the 4 and 5 star reviews are people from the resort itself or just people with very low standards. Our apartment was dirty. We walked in to... More

Was this review helpful? Yes 3
LagoonsHM, Manager at Oaks Lagoons, responded to this review

I am sorry Kate you stay did not meet your expectations. We would have welcomed the opportunity to address any shortfalls whilst you were here to help make your stay more enjoyable. The reviews here represent feedback only from guests who have stayed at the Oaks Lagoons. I am pleased you found the rooms well presented and the housekeeping staff... More

Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We were a family group of 8 adults and 3 children. We took two 2 bedroom units ( for 4 nights)and found the accommodation adequate and comfortable, with privacy for the couples as well as space for the kids to play. The plunge pool was a great place for the kids to enjoy themselves with minimal supervision. The BBQ facilities... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
LagoonsHM, Manager at Oaks Lagoons, responded to this review

Thanks for staying with us Nigel; I am pleased our facilities worked out well for you. The BBQ area is a great gathering space and for those that have stayed before, we have just installed a hot water connection to the tap which makes cleaning up a lot easier. The Plunge pool rooms are a great family option where kids... More

St. Albans, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

After travelling around other parts of Australia on a trip from the UK it was nice to relax at Oaks Lagoons. I note comments about the poor pool quality from other reviewers but this was not our experience. We upgraded to a swim up room and pool was fine. Room was really excellent and able to have a breakfast of... More

Was this review helpful? Yes 1
LagoonsHM, Manager at Oaks Lagoons, responded to this review

Thank you Colin for taking the time to submit a review of the Oaks Lagoons. I can imagine how our swim out rooms would have been a great way to recharge your batteries after such a hectic schedule taking in as much of Australia as you possibly could in the short time available. We do have some amazing natural wonders... More

Thornlie, Australia
2 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I've been reading the last few reviews and can only assume the recent three (all n the same day incidentally), all taking aim at the earlier two critical reviews of the pools, have been written by management. I agree with the earlier reviews about the pools. It has nothing to do with pollen and falling leaves. That is normal. Warm,... More

Was this review helpful? Yes 8
LagoonsHM, Manager at Oaks Lagoons, responded to this review

Thank you very much for your review. We are very proud of the Lagoons property and we welcome our guests to come and enjoy what truly is crystal clear and pristine pools. Our property is clean and very tidy as reflected by the majority of our reviews. I am sorry in this instance if your stay was not to your... More

Geelong, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We just recently spent 8 nights at Oaks Lagoon for our first family holiday with 3 small children. The apartments were very spacious and very clean upon arrival. We had a plunge pool which the kids loved and it also was very clean. Once the kids discovered the lagoon we would spend hours in there each day. Not once did... More

Was this review helpful? Yes 1
LagoonsHM, Manager at Oaks Lagoons, responded to this review

Thank you Sara for taking time to submit a review. We are pleased you had a great holiday with the family and found the staff helpful during your stay. The plunge pool rooms with their private courtyards are great for families, particularly families with small children as they make a great controlled space where the kids can be watched. We... More

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Additional Information about Oaks Lagoons

Also Known As:
Oaks Lagoons Hotel
Oaks Lagoons Port Douglas
Oaks Lagoons Hotel Port Douglas
Address: Cnr Langley Road & Port, Port Douglas, Queensland 4877, Australia
Phone Number:
Location: Australia > Queensland > Port Douglas
Amenities:
Business Center with Internet Access Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#25 Luxury Hotel in Port Douglas
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Oaks Lagoons 4.5*
Official Description (provided by the hotel):
Just 3 minutes stroll to Four Mile Beach, the new Oaks Lagoons Port Douglas is a relaxed getaway which aims to please with its friendly service, relaxed ambiance and unique ‘lagoon’ lifestyle. There are six lagoon-style pools, from which guests can swim to their apartment balconies, as well as barbeque facilities within a lush landscaped setting to make the most of the tropical breezes. At the Oaks Lagoons, accommodation styles vary, from hotel rooms with large corner spas, to 1 and 2 bedroom apartments complete with gourmet kitchen and laundry facilities. There are also rooms with the ‘swim out’ option or apartments with their own private plunge pool and spa. All rooms offer air conditioning, king beds, broadband connectivity and balcony. ... more   less 
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