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Oaks Lagoons

Hotel website
2 Langley Road, Port Douglas, Queensland 4877, Australia
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Oaks Lagoons
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463 Reviews from our TripAdvisor Community

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Traveler rating
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    66
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (136)
Date | Rating
  • English first
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English first
  • All months
    (463)
  • Mar-May only
    (117)
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    (133)
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    (128)
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    (85)
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Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Oaks is a bit aging & outdated & very far from town. We had an apartment which was great - much bigger than we thought it was going to be. Only thing was we were level 2 & wasn't swim out, which meant it was rather awkward to use the pool. We felt like we were swimming in someone's lounge... More 

Was this review helpful? Yes 2
LagoonsHM, Manager at Oaks Lagoons, responded to this review

Thanks Sally for taking the time to leave some feedback. Pleased you found the room large and bigger than you expected. We are constantly doing a little bit each year to help keep our rooms presentable. Our swim out rooms are great and very popular, but they do need to booked. All our ground floor rooms are swim outs, so... More 

Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We booked into the Oaks after seeing it online and reading the guest comments. I also liked the location which was near my home which was in the moving process after selling it. Generally I like the room layout - apartment with balcony , outdoor setting, kitchen, small dining - and we chose it partly because there are two large... More 

Was this review helpful? Yes 1
LagoonsHM, Manager at Oaks Lagoons, responded to this review

Thanks Victoria for staying with us during your move to your new place. I trust you brought the shower problem to our attention so this could be fixed. We do try and capture from guests any issues with rooms in addition to feedback from our cleaning staff to try ensure we capture all issues that need attention. As bedspreads don’t... More 

Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in a hotel spa room - as the description suggests it has a spa on the balcony! There are different types of rooms and apartments though. Our room was clean, comfortable and had everything we needed for our stay. There was a fridge, microwave, kettle, crockery, cutlery and a small sink should you want to partially self cater.... More 

Was this review helpful? Yes 1
LagoonsHM, Manager at Oaks Lagoons, responded to this review

Thank you for staying with us and we are pleased you enjoyed your stay with us. Our Hotel Spa rooms are set up to help to do some self catering so you don’t have to eat out for every meal. Add the in-room facilities with our BBQ facilities by the pool where a BBQ pack from the local Coles or... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We recently booked at Oaks Lagoons, the swim up sold us! The apartment was a duel key arrangement with both a queen room for the hubby and I and the full two bed for our three kids. two single beds and a sofa bed. Full kitchen and lounge room with both verandahs, side by side with through access, has the... More 

Was this review helpful? Yes 2
LagoonsHM, Manager at Oaks Lagoons, responded to this review

Thanks guys for your review and great to hear you had an enjoyable time especially with having the availability of the swim out room and that it worked out well for your family of 5. Yes we do try and advise all our guests that we only provide a start-up stock for our rooms. Generally Oaks provides a daily service... More 

Townsville, Australia
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great stay, we'll definitely be back. We had a swim out with two cojoined rooms providing full kitchen facilities plus spare microwave and tea/coffee making facilities, two bathrooms, two TVs, lounge room, laundry, two patios and ability to sleep 8 - we only had 4. Beds and pillows were all comfortable and spare blankets there if required - we didnt... More 

Was this review helpful? Yes 2
LagoonsHM, Manager at Oaks Lagoons, responded to this review

Nothing tells us ‘we got it right’ better than a guests Trip Advisor review letting everyone know you will be returning again and really enjoyed your time in Port Douglas. Thank you!! And I hope by that time we will have had a few wins with Telstra. Maybe even the NBN might come to town and help Port Douglas catch... More 

Melbourne, Australia
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were a group of six, two families with a combined two mums and four teenagers. We booked reasonably late in peak holiday season so minimial options avail. Our three bedroom suite was actually 2 adjoing rooms with a common entry (7a and 7b) and worked really well for us all. Plenty of room, eating and living space and Oaks... More 

Was this review helpful? Yes 2
LagoonsHM, Manager at Oaks Lagoons, responded to this review

Thanks Veronica for your excellent review. Finding a resort where the needs of teenagers are taken into account is not easy so I am delighted to read they all had a great time also. Our 3 bedroom / w2 bathroom apartments are becoming very popular for families during school holidays and whilst there is a sunnier side we also have... More 

Melb
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Went here as a family with 3 boys, had a pool outside our door & our own private little area for relaxing in the sun. The rooms were great, 2 boys in a room & the eldest had his own room. Hubby & I had our own private bedroom as well. There was plenty of room 4 everyone to do... More 

Was this review helpful? Yes
LagoonsHM, Manager at Oaks Lagoons, responded to this review

Hi Karen, so pleased you had a great family holiday and found our 3 bedroom apartment gave you all plenty of room to relax. The swim out rooms are a great way to keep the active kids busy whilst Mum & Dad can still enjoy a bit of sun lounge time. Sounds like someone had a slip on the tiles.... More 

Brisbane, Australia
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed for 3 nights after getting an amazing deal including flights on Groupon. Thought we were getting a one bedroom suite with balcony. Walked through the the door to be met by an extremely large two bedroom apartment with pool access from our patio. A real surprise and treat. The apartment are spotless with everything you need. The lady on... More 

Was this review helpful? Yes
LagoonsHM, Manager at Oaks Lagoons, responded to this review

It was a pleasure to have you stay with us Gaynor on your North Queensland mini break. A number of our rooms that are usually a study with a fold out sofa have been upgraded to have a ‘proper’ second bed which is the room type you had. This way when we used the other room in the dual key... More 

Melbourne, Australia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Place was clean and we booked it at the last minute but was just that little bit too far from town. You have to either have a car or take the shuttle bus which is $5 a trip. You can pay $9 for return but you have to wait for the same shuttle service, there are about 4 of them.... More 

Was this review helpful? Yes 1
LagoonsHM, Manager at Oaks Lagoons, responded to this review

Thanks for your review Rob. Whilst we are 10 mins from town, we like to think our end of Four Mile Beach is quiet, less populated and peaceful. Tropical Beach holidays do mean different things to different people. That is one of the great things about Port Douglas; it does offer a fantastic variety of accommodation places to suit all... More 

Timaru
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We enjoyed our 5 nights at The Oaks, we had 2 swimout apartments beside each other on the sunny side. I would definitely recommend the swim ours it was great having the pool right there, we weren't affected by others using the pool and the whole complex was very quiet at night. We enjoyed being on the sunny side. All... More 

Was this review helpful? Yes
LagoonsHM, Manager at Oaks Lagoons, responded to this review

Thanks for staying with us Jane, and so great to hear you really enjoyed the swim out room. With our 6 pools it really helps to ease congestion by having guests spread out between them. Really helps to create that relaxing atmosphere. Whether you need a car very much depends on how you like to spend your holiday, and how... More 

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