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All 45 Port Douglas hotels

Peppers Beach Club Port Douglas

5.0 of 5 Resort   |   20-22 Davidson Street, Port Douglas, Queensland 4877, Australia (Formerly Outrigger Beach Club)
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Peppers Beach Club Port Douglas
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Ranked #16 of 45 Hotels in Port Douglas
A recent review
5 of 5 stars reviewed yesterday
Phil L Leicester, England, United Kingdom
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535 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Leicester, England, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

We arrived at the resort at 6am having just completed a 19 hour flight from the UK. Our room wasn't ready for us but the staff couldn't have been more helpful. They got our room ready for 12pm, rang us to let us know straight away and also provided us with baggage storage, a shower room and changing facilities. The... More

Was this review helpful? Yes
Newcastle, Australia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My wife and I stayed here for a long weekend. We were warmly greeted at reception and from that moment on all staff were warm and friendly. We were given a penthouse suite away from the pool which was great as we did not have to listen to families/children swimming if we wanted to relax in our room. The Pool... More

Was this review helpful? Yes 1
Newcastle, Australia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

After a rushed last minute decision we booked into Peppers Beach Resort then started reading the reviews with horror - OMG what had we done.... So we decided to have the attitude of let's not expect too much & we won't be disappointed. We were greeted on arrival in an open air reception with a relaxed lounge area - no... More

Was this review helpful? Yes 1
Robyn B, General Manager at Peppers Beach Club Port Douglas, responded to this review

Hello Susan Your feedback is greatly appreciated. Very pleasing to note your enjoyed your stay and the staff looked after you well. The team are very passionate about Peppers Beach Club and your kind comments will be shared with all the staff as it is always great to know when you have performed your job well. We do hope you... More

Surfers Paradise, Australia
Top Contributor
128 reviews 128 reviews
25 hotel reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We got back yesterday from a 4 day break up at Port Douglas and Peppers was our choice to stay. Peppers Beach Club is close to the beach, shops, marina and many restaurants, pretty much everything you need to see without a car in the area. We had a spa suite facing the pool, and although we didn't use the... More

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Robyn B, General Manager at Peppers Beach Club Port Douglas, responded to this review

Hello mrsktm Great to know that you enjoyed your stay with us and your time in Port Douglas. We look forward to welcoming you back soon. Kind regards Robyn & Team More

Sydney, Australia
Contributor
15 reviews 15 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Based on my experience staying here, I felt like it has a confused identity. The website quotes a "relaxed and inviting atmosphere". Yes it probably is, if you have kids who you can leave to play and scream to their hearts content, whilst parents sip on cocktails along the beachy shoreline of the pool, (and don't get me wrong, deservedly... More

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Robyn B, General Manager at Peppers Beach Club Port Douglas, responded to this review

Hello Suska T Thank you for providing feedback on your stay. As a Resort we do cater to families and couples and I am sorry to learn that the children had an impact on your stay. Great to note you found the Resort well maintained and the staff provided professional service. We do hope overall you enjoyed your stay in... More

Toowoomba, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We spent 9 days here for our honeymoon in a Penthouse suite, It was amazing. Resort grounds and pool all top notch, and the staff went out of their way to please us during our stay. located so close to the main street, its an easy walk to many dining options all hours of the day. Its 100m from Four... More

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Robyn B, General Manager at Peppers Beach Club Port Douglas, responded to this review

Hello Cameron Thank you for your fantastic feedback. It is great to know that you enjoyed your honeymoon and we are pleased you chose to stay with us for such a special occaision. Note your comments on the doors and advise we are investigating ways of resolving this. We do hope you will visit with us again in the not... More

Sydney, Australia
1 review
3 of 5 stars Reviewed 2 weeks ago

This hotel is self rated as 5 stars but in reality is more like a 3/4 star. The rooms are on the small side and very "tired" needing to be decorated. There were chipped walls and chunks out of the skirting boards. We had a spar room which simply meant that there was an old spar bath sat on the... More

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Robyn B, General Manager at Peppers Beach Club Port Douglas, responded to this review

Hello anna n. Thank you for taking the time to provide your feedback. I am sorry to learn that we did not meet your expectation. The Resort caters to familes and couples and this is releflected in our advertising. I apologise for the 'banging doors' which we are in the process of rectifing with a new closing mechanisim. Your comments... More

Melbourne, Australia
Reviewer
5 reviews 5 reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Easy to find, off the main street to Port Douglas, very close to the main street, only 5 minute walk. Staff were great and very friendly. Restaurant food was limited, but very tasty. Pool is huge, get a seat early as other guesses reserve lounges early and it is hard to get a lounge by the pool. Note: reserving lounges... More

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Robyn B, General Manager at Peppers Beach Club Port Douglas, responded to this review

Hello Darren S Appreciate you having taken the time to provide feedback on your stay. Great to note you enjoyed your stay and the staff looked after you well. We look for to welcoming you back. Kind regards Robyn & Team More

Christchurch, New Zealand
Contributor
16 reviews 16 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We booked a six night stay at this resort through a travel agency from home in NZ. After paying very top $ for what we believed to be a 5* hotel, we were looking forward to our first stay in Queensland. Unfortunately what we experienced was a very under preforming, tired, dirty hotel and certainly not the 5* hotel/resort we... More

Was this review helpful? Yes 3
Robyn B, General Manager at Peppers Beach Club Port Douglas, responded to this review

Hi angef261 Thank you for your feedback. The Resort is very maintained and clean and whilst I have been advised there was a couple of challanges within your room this was rectified as soon as you brought this to the attention of the staff at the time of your stay. It is always disappointing when we do not meet the... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Chose Peppers for a weekend with 2 girlfriends to relax and help celebrate turning 50...I had lots of trouble selecting venue as wanted somewhere really special, we only had 1.5 days to relax, have a nice dinner and get back to the grind in Melbourne. Selected Peppers due to the location near town shops and restaurants and 4 mile beach,... More

Was this review helpful? Yes 1
Robyn B, General Manager at Peppers Beach Club Port Douglas, responded to this review

Hello Vicki V Thank you for your feedback on your groups stay with us. Pleasing to note the staff provided excellent service. Great to note you enjoyed the cocktails, dining and the spa experience. Our location is perfect with just a short walk to the beach and the main shopping and restaurant precinct. We do hope you will visit us... More

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Additional Information about Peppers Beach Club Port Douglas

Address: 20-22 Davidson Street, Port Douglas, Queensland 4877, Australia (Formerly Outrigger Beach Club)
Location: Australia > Queensland > Port Douglas
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Peppers Beach Club Port Douglas 5*
Number of rooms: 100
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Also Known As:
Peppers Beach Club Port Douglas Hotel Port Douglas
Peppers Beach Port Douglas
Peppers Beach Hotel Port Douglas

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