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Peppers Beach Club Port Douglas

20-22 Davidson Street, Port Douglas, Queensland 4877, Australia (Formerly Outrigger Beach Club)
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Peppers Beach Club Port Douglas
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648 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (175)
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Level Contributor
4 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

Probably one of the best locations in Port Douglas, large pool, walk to town. It is well worth paying the extra cost for the swim out as you will be using it constantly. Staff are friendly and welcoming, we will be back.

Was this review helpful? Yes
Barossa Valley, Australia
1 review
4 of 5 stars Reviewed 2 days ago NEW

This was our fourth stay at Beach Club. We have always loved it due to the beach style pool which is fabulous for our children, and it's close location to the Port Douglas township. The coffee pod machine is a great new addition to the rooms since our last stay. Unfortunately there are only 2 complimentary coffee pods provided and... More 

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Ballarat, Australia
Level Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

After a delicious round of cocktails at Sublime restaurant peppers port Douglas, we decided that dinner would be nice. We sat right next to the beautiful lagoon pool which looked stunning at nighttime, the atmosphere was relaxed and peaceful and it was lovely to be able sit and talk and enjoy great food. All our meals were absolutely delicious and... More 

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Melbourne, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

From the moment we arrived, or experience at Peppers Beach Club was just wonderful. The staff were amazing, the spa suite was clean and the bed was gloriously comfortable and the resort is absolutely gorgeous. We will be back again next year for sure. Thank you so much Peppers! Kimi and Gary Mathewson

Was this review helpful? Yes 1
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for a weekend and it was our first visit to port Douglas. We felt the location was great - walking distance to 4 mile beach, macrossan street. We were doing a fair bit of exploring so sadly didn't have a lot of time to use the facilities. The pool is in the centre of the resort and has... More 

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Sydney, Australia
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Very disappointing experience. We visited Peppers Port Douglas for 3 nights over a long weekend and left after the two nights - foregoing the third, paid night. The room was seriously one of the smallest we have stayed in. I am sure it must have been the last room left or the room where the staff stay when they are... More 

Was this review helpful? Yes 3
Sydney, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

We had a 2 bedroom + pool suite on the ground floor. The entire place was clean, tidy, service was excellent, facilities were faultless. The staff were friendly, location close to town with a neat rear entrance which was close to our room. I will definitely visit Peppers Beach club again. Could not fault the place.

Was this review helpful? Yes
Robyn B, General Manager at Peppers Beach Club Port Douglas, responded to this review

Thank you Jason M for your fantastic feedback. We look forward to welcoming you back soon. Kind regards Robyn & Team More 

Brisbane, Queensland, Australia
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Great hotel, beautiful pool and location but unfortunately we weren't treated as guests! we booked our room through Belle Properties, rather than direct through Peppers because it was nearly 50% cheaper. On the first night we attempted to order room service, our request was met with "sorry we're not able to serve you as your booked was though Belle Properties"........ More 

Was this review helpful? Yes 2
Robyn B, General Manager at Peppers Beach Club Port Douglas, responded to this review

Hello Sam M By booking through Belle Properties on their discounted rate you are not staying as a guest of Peppers Beach Club and therefore do not have access to the services or facilities we offer to our guests. You are able to dine within the Restaurant and order from the bar by paying at the time as there is... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

Staff, service and food in the restaurant were terrific. Lagoon pool is great. Wouldn't recommend it for a honeymoon though. Our spa room on the first floor was facing the restaurant which is very noisy when they start setting up before 6am every day. Not very private in the spa on the balcony. A lot of young kids were staying... More 

Was this review helpful? Yes 1
Robyn B, General Manager at Peppers Beach Club Port Douglas, responded to this review

Thank you adzgrove13 for taking the time to provide feedback on your stay. Great to note the staff looked after you well and you enjoyed your dining experience. We do hope you will visit again. Kind regards Robyn & Team More 

Adelaide, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We could not believe how far we had to walk to get to our suite. We had organised a spa appartment on the 3rd floor. We had to walk around the back of the building then up 4 flights of stairs just to get in. There is no lift to get up there and after a while the up and... More 

Was this review helpful? Yes 4
Robyn B, General Manager at Peppers Beach Club Port Douglas, responded to this review

Thank you Colette s for taking the time to provide feedback. It is extremely disappointing to note that we did not meet your expectation. The Resort area is quite compact so I am surprised that you felt your location was a distance to get to. There are two accommodation blocks that do not offer lift access however we do provide... More 

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