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Rendezvous Reef Resort Port Douglas

4.0 of 5 121 Port Douglas Road, Port Douglas, Queensland 4877, Australia
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Rendezvous Reef Resort Port Douglas
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Rendezvous Reef Resort Port Douglas
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407 reviews from our community

Traveler rating
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    84
    37
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215
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Cairns, Australia
Top Contributor
69 reviews 69 reviews
23 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars NEW

The location is on the left side of the main road leading into town, which generally makes it the wrong side as the beach is on the other side. Not ideal as one can't just walk out and go for a stroll on the beach. Location aside...the premises are looked after grounds whise. The pool is nice and large and... More 

Was this review helpful? Yes 1
Melbourne
Contributor
15 reviews 15 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Got a good deal on 4 nights here which included breakfast in the rate. The villa was nice, but not young child friendly. If I had of known the floor plan I probably would have booked elsewhere as we had to carry our 14 month old up and down the stairs, and use furniture as a safety gate so he... More 

Was this review helpful? Yes 1
Roisin M, Manager at Rendezvous Reef Resort Port Douglas, responded to this review

Hi HIpblonde, Thanks for providing your feedback. It is interesting to hear you did not find the villas suitable for young children; we host a large number of families with young children, and as a result, we have cots, highchairs, strollers and stair gates available for hire. I will look into why these may not have been offered to you... More 

Cairns, Australia
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I travelled to Port Douglas for NYE with some friends and was bitten all over my back by bed bugs. I called the hotel directly to give them the opportunity to apologize and rectify the problem. I was told that the manager wasn't available but would call me back... Still waiting! Extremely disappointed as I frequent Port Douglas often and... More 

Was this review helpful? Yes 1
Roisin M, Manager at Rendezvous Reef Resort Port Douglas, responded to this review

Hi Fiona M, Apologies for the lack of communication on our part, I have contacted directly today in regards to your stay at your resort. Warmest Regards The Team at Rendezvous More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Air Con was faulty and fell on deaf ears when reported, room was invested with small ants. Staff were really unhelpful. Wouldn't recommend it. We cheeked out early and traveled on to your next hotel in Sydney cost a bit of money but I couldn't stay another night

Was this review helpful? Yes 2
Roisin M, Manager at Rendezvous Reef Resort Port Douglas, responded to this review

Hi Rickyyea, Thanks for your review; it is disappointing to hear your stay was not up to your expectations. If your faulty A/C was reported it is certainly not usual for our team not to follow up - I will investigate with our Maintenance department why this was missed. Small ants are a very common occurrence in this area at... More 

Mission Beach, Australia
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

we had only a few days here and boy did it rain. the staff were very helpful and what could have been a rainy day indoors became a lovely day in the daintree rainforest. we walked into the town centre along the beach. that was very nice too.

Was this review helpful? Yes 3
Roisin M, Manager at Rendezvous Reef Resort Port Douglas, responded to this review

Hi Slainte S, Thanks for your great feedback! Our team are more than happy to offer advice on activities for all weather conditions; the region is glorious when it rains and the Daintree Rainforest is at it's best at this time! We thrilled to hear you got the most from your trip to Port Douglas and we hope to welcome... More 

Greater Melbourne, Australia
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Great and helpful youg staff trying to do there best. Villa we stayed in was in need of good cleaning and painting. Cannot recommend eating in restaurant food was of poor quality and badly prepared Two young waitresses spent time apologising to all the six tables occupied with the standard "We will let chief know sorry" WIFI only works in... More 

Was this review helpful? Yes 1
Roisin M, Manager at Rendezvous Reef Resort Port Douglas, responded to this review

Hi Terry H, Thank you for your review; it's disappointing to hear you did not enjoy your overall experience at our resort, in particular your dining experience. Our chefs are always willing to accept feedback from customers and will if possible try to rectify any issues brought to their attention. I appreciate your kind words regarding our hardworking floor staff;... More 

Cairns Region, Australia
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

we had a most enjoyable stay here at rendezvous. it was a pleasure to find that breakfast was included. the setting was lovely and the breakfast chef was most helpful with our gluten free needs.the pools were very child freindly, thanks to all, we will be back

Was this review helpful? Yes 3
RendezvousResort, Manager at Rendezvous Reef Resort Port Douglas, responded to this review

Hi Geremy S Thanks for your review. Its wonderful to hear you enjoyed your stay and especially our breakfast! We look forward to welcoming you back sometime soon! Kindest regards, The Team at Rendezvous! More 

1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago

First of all the main pool is nice, so that was fine. We had bed bug bites all over us from unit 68 and the itching was unbearable. We had to get heavy duty bags to bag all our belongings up and the tedious process of washing EVERYHING in hot water when we got home so we wouldn't infect our... More 

Was this review helpful? Yes 5
Roisin M, Manager at Rendezvous Reef Resort Port Douglas, responded to this review

Hi Isabella R We appreciate your review although we are disappointed that we did not meet your expectations. We have followed our protocols after receiving this review regarding possible bedbugs in the villa you stayed in. We will contact you directly in regards to this matter. Kindest Regards The Team at Rendezvous. More 

Perth, Australia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

spent 5 days here and it is what it is,budget accom not exactly how the photos look.Could not sit outside ,outdoor setting filthy and seating area weed bound and the drainage channel swarming with mosquitos.Apartment was clean but very basic.Breakfast was a bit of a chore had to Que for a table then the toaster and then fight of the... More 

Was this review helpful? Yes 1
Roisin M, Manager at Rendezvous Reef Resort Port Douglas, responded to this review

Hi Ken, Thank you for your review. It's disappointing to hear you did not enjoy our breakfast offerings; our restaurant can be a busy spot in the mornings as guests get ready to start their day exploring! We appreciate your patience whilst our staff get the tables ready for the next guests and I have passed your feedback regarding the... More 

London, United Kingdom
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 23, 2015

My husband and I stayed at the Rendezvous Reef Resort while in Port Douglas. While the resort wasn't as luxurious as we expected, the villas were clean and spacious and we had our own parking space. The villa was serviced once in the middle of our 5-night stay, and it was nice to have our own washing machine! Unfortunately, our... More 

Was this review helpful? Yes 5
Roisin M, Manager at Rendezvous Reef Resort Port Douglas, responded to this review

Thank you for your review of our property. We appreciate you taking the time to provide your feedback and I hope we can welcome you back again the future. Warmest Regards The team at Rendezvous! More 

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Additional Information about Rendezvous Reef Resort Port Douglas

Address: 121 Port Douglas Road, Port Douglas, Queensland 4877, Australia
Location: Australia > Queensland > Port Douglas
Price Range (Based on Average Rates): $
Hotel Class:4 star — Rendezvous Reef Resort Port Douglas 4*
Number of rooms: 98
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Also Known As:
Rendezvous Reef Resort Port Douglas Hotel Port Douglas
Rendezvous Reef Port Douglas
Rendezvous Reef Hotel Port Douglas
Hotel Style:
#16 Top resorts Hotel in Port Douglas
#28 Luxury Hotel in Port Douglas

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