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Hibiscus Gardens Spa Resort

22 Owens St, Port Douglas, Queensland 4877, Australia
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Hibiscus Gardens Spa Resort
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253 Reviews from our TripAdvisor Community

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    7
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hibiscus Gardens Spa Resort
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Hobart
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed September 8, 2013

Good location and close to Macrossen Street and the lovely restaurants. Room dated and in need of modernizing and upgrade of furnishings. Not 4-5 star rating. Pools good but small. Nice tropical setting but would choose a higher rating next visit. Best rooms face onto the pools Had a rental car but only needed it to visit the Daintree and... More 

Was this review helpful? Yes 3
Auckland Region, New Zealand
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed September 7, 2013

Great location, lovely setting, some desk staff helpful and friendly. Breakfast staff cheery and welcoming. Room was nice but could of been cleaner. Towels not changed during 7 day stay. Not worthy of 4/5 star accomodation. Pleasant but could be so much better.

Was this review helpful? Yes 2
Sydney, Australia
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed September 3, 2013

What a fabulous place! We were very pleasantly surprised after a long day of travel to walk into this beautiful place. The surroundings are tropical and very well done, the pools are gorgeous, the outdoor furniture fantastic and a great environment to relax in at any time of the day or night. After walking around town we were always pleased... More 

Was this review helpful? Yes 2
Adelaide
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 31, 2013

We thoroughly enjoyed our stay at the Hibiscus Resort. We went as a family with two young children and it suited us perfectly. Great facilities, excellent pools and breakfast. Staff were lovely and helpful. Brilliant location - walking distance to the main street so we could access everything we needed easily. The rooms were comfortable but not luxurious - which... More 

Was this review helpful? Yes 1
Plantation
Level Contributor
45 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed August 18, 2013

The location is great, walking distance to everything in town. The service is ok, one lady in particular was a little rude. We asked for a few things, considering they don't do daily house keeping, and didn't receive it until asked again. There are no elevators, so being on the top floor is tough with luggage. The ants in my... More 

Was this review helpful? Yes 4
shanebranch, Owner at Hibiscus Gardens Spa Resort, responded to this review

Hi Ashley We do have daily service we have three tiers of service in line with our environmental philosophy to leave as small a footprint as practical. Your agent booked the non service package. We will talk to the inbound agent in Australia to reinforce the various levels available. Yes there were kids about an unusual high number with the... More 

Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed August 17, 2013

We have just returned from a gorgeous week. The resort was a lovely mid-range accommodation, have seen lots of people on here Complaining, but remember this is not a five star resort, BUT is very good value. The pool area was just gorgeous, beautifully landscaped and relaxing environment. A Bali style pool area with plenty of relaxing space so that... More 

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Adelaide, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 15, 2013

We recently stayed at the Hibiscus Resort for 7 nights in a 2 bedroom apartment. We are a family of 4 with 2 young children (4 months and 2 1/2 years). We found that this resort was perfect to meet our needs. The location is excellent and close to all the important parts of Pt Douglas. We were able to... More 

Was this review helpful? Yes 1
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 11, 2013 via mobile

My partner & I stayed at Hibiscus spa resort for 8 nights. We were very happy with our choice after reviewing all resorts in Port Douglas. The location is fantastic & resort is set amongst lush tropical gardens, we stayed in a 1BR spa apartment which was well kept & included all necessities. We also booked a premium spa package... More 

Was this review helpful? Yes 1
Adelaide, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 9, 2013

Recently we stayed at the Hibisus Resort for five days. Some of the Front desk staff were very friendly ( others ( older couple ) not so friendly ). Would have been nice to have towels changed maybe every second day. Continental breakfast was lovely, the staff were very friendly and cheerfull, and the pool setting was a nice start... More 

Was this review helpful? Yes 1
Melbourne
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 27, 2013

Hibiscus Gardens is fabulously situated a block away from Macrossan St- very central. The pool area at the back of the property was beautiful. Would have been nice to order drinks, but you can take your own to enjoy while sitting in the sun. Only major drawback for us was the rock hard bed. Didn't sleep very comfortably during our... More 

Was this review helpful? Yes 2
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