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Mandalay & Shalimar Luxury Beachfront Apartments

Travelers' Choice award winner
Corner Garrick & Beryl Streets, Port Douglas, Queensland 4877, Australia
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Mandalay & Shalimar Luxury Beachfront Apartments
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Mandalay & Shalimar Luxury Beachfront Apartments
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362 reviews from our community

Traveler rating
    281
    67
    7
    1
    6
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202
74
1
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Omagh, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed yesterday NEW

We stayed in the Mandalay apartments for a week and it was pure luxury. Apartments are clean and very well kitted out - it has everything you need in the kitchen. We had a ground floor apartment - 5 steps you were in the pool and the beach was just across the road with only a short walk to the... More 

Was this review helpful? Yes 1
Sydney, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

The apartments, grounds and pools were lovely. Just far enough from busy main street yet close enough for leisurely walk into town. Easy access to beach and surf club. Reception staff Denise and Tina could not have been more helpful, nothing was a problem to them. Even made sure there was enough ice in freezer for us on our return... More 

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Melbourne, Australia
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The apartments are spotlessly clean, the gardens and pools are perfectly maintained and the staff are all friendly and helpful. The furnishings and kitchen appointments are all good quality and having a washing machine and dryer in the apartment was a bonus. We really appreciated being able to have a late checkout. We loved the Mandalay Apartments and they are... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Our five days at Mandalay were perfect, and I will be recommending to all my friends and family that you couldn't find a better place to holiday in Port Douglas, it ticks all the boxes. We had three bedroom apartment, with a large balcony, it was beautifully appointed with terrific access to the gorgeous pool and the beach.

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Was this review helpful? Yes 1
A TripAdvisor Member
4 of 5 stars Reviewed 3 weeks ago

The location and physical appearance of the facility was wonderful but I was slightly disappointed by the service of the front desk. Having an apt with our family and large group made for a very relaxing vacation. Unfortunately checking in for the weekend got complicated and although concierge services were offered they were not followed thru. We were told a... More 

Review collected in partnership with this hotel

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mandalayluxury, Front Office Manager at Mandalay & Shalimar Luxury Beachfront Apartments, responded to this review

Thank you very much for your feedback with regards to your recent stay. We are so sorry that you felt that your check in was a little complicated. It’s always a bit tricky when apartment changes are needed for a large group at check-in (more guests than the apartment reserved). We tried to pre-anticipate your needs and had offered a... More 

Brisbane, Australia
1 review
4 of 5 stars Reviewed 3 weeks ago

great apartment in a wonderful location right on the beach. Only downside was musty smell in apartment. Close to surf club and Main Street. Nice resort and pool and late checkout was a bonus! Great outdoor area.

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Newent, United Kingdom
Top Contributor
75 reviews 75 reviews
35 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed April 24, 2015

Mandalay Beach front apartments, Port Douglas Spent five nights at the Mandalay Beach Front Apartments during our 2015 Australia trip. The apartments are in a great location, just a very short stroll across a little lane to the Four Mile beach, and no more than five minutes walk into the main shopping and eating area of Port Douglas. We arrived... More 

Was this review helpful? Yes 1
mandalayluxury, Front Office Manager at Mandalay & Shalimar Luxury Beachfront Apartments, responded to this review

We are very pleased that you enjoyed you stay with us but do apologize for the misinformation you received from your agent. All of our 1 bedroom apartments are Garden view apartments and none of the Garden view apartments come with spa's. It is only the Beachfront apartments that come with Spa Bath's. More 

Perth, Australia
Senior Contributor
47 reviews 47 reviews
24 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 24, 2015

My husband and I went with my sister and sister-in-law for 6 days. We had a fabulous three bedroom apartment which was on the second floor (no lifts). The apartment was spacious, well furnished and very clean. The amenities in the apartment were excellent. However I believed that they are privately owned, so I am not sure if all the... More 

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mandalayluxury, Front Office Manager at Mandalay & Shalimar Luxury Beachfront Apartments, responded to this review

Dear Mother00, Thank you for leaving us a review. All our apartments are indeed individually owned but are all furnished to the same very high standard as management here are extremely particular about keeping the apartments upgraded & to 5 star quality. More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 23, 2015 via mobile

We LOVED our stay at the Mandalay. Raelene and Denise basically saved our vacation. My husband and I had arrived in Cairns and it was not what we had expected. We were desperate and at 6:00am I called Mandalay due to its high TripAdvisor ranking and its location to the beach and town. I woke Raelene but she was so... More 

Was this review helpful? Yes 2
mandalayluxury, Front Office Manager at Mandalay & Shalimar Luxury Beachfront Apartments, responded to this review

Hi Joe & Susan, It was a pleasure meeting you both & helping ensure you got the best experience you could of your stay in the region. We hope to see you again one day :-) More 

San Francisco, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 23, 2015

Excellent place to stay for Americans/ Europeans/ etc. Check in is easy, personable, unpretentious--, not like a hotel at all. All rooms are suites. All staff, especially the front entd receptionist/concierge, etc. from maids, managers, concierge, etc. are top notch, providing Ritz Carlton/Four Seasons quality service without the fluff. You can literally fly in for a few days without any... More 

Was this review helpful? Yes
mandalayluxury, Front Office Manager at Mandalay & Shalimar Luxury Beachfront Apartments, responded to this review

Thank you so much for taking the time to do us such a lovely review. We do try to ensure our guests take away the best memories of their stay with us & our beautiful region. I will pass your positive comments onto all our staff. More 

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