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Mandalay & Shalimar Luxury Beachfront Apartments

Travelers' Choice award winner
Corner Garrick & Beryl Streets, Port Douglas, Queensland 4877, Australia
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Mandalay & Shalimar Luxury Beachfront Apartments
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376 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
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Adelaide, Australia
Level Contributor
5 reviews
5 of 5 stars Reviewed 3 days ago NEW

From the moment we arrived, ( from freezing, Adelaide) the wonderful receptionist, Denise, warmly welcomed us with a 'sunny' smile and helped us to our 2 bedroom, beachfront apartment which was a secluded' tropical splendor' private courtyard but with really easy access to all facilities such as the spacious Hollywood style pool, tennis courts, BBQ/dining and self catering facilities, all... More 

Was this review helpful? Yes 1
Hobart, Australia
Level Contributor
294 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 183 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I didn't realise before arriving that the apartments are all privately owned. Therefore, the standards regarding decor and items such as kitchen utensils differ. It has to be said that the staff really do what they can to make your stay special. In my case, a sun lounger was supplied although this was not part of the apartment furniture, (Why... More 

Was this review helpful? Yes 1
mandalayluxury, Front Office Manager at Mandalay & Shalimar Luxury Beachfront Apartments, responded to this review

Thank you for taking your time to write us a review. We are pleased that you happy with the service by our staff, I will pass your positive comments onto them. More 

Melbourne, Australia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at Mandalay for 7 nights. This was our second visit and we are going back in September. Would not stay anywhere else as Mandalay has everything you could wish for. Great staff, location, amenities. Lovely to be able to stroll across to the beach or else walk to the shops. The 3 bedroom apartments are so roomy and the... More 

Was this review helpful? Yes 1
mandalayluxury, Front Office Manager at Mandalay & Shalimar Luxury Beachfront Apartments, responded to this review

Thank you so much for your feedback, we appreciate all those guests that take the time to let us know how we have done. We are even more pleased that you like our service and will be returning again in September, We look forward to seeing you then. More 

Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

From the moment we booked and checked in we have been treated more like family and nothing is too much for the fabulous folks in charge. We are staying in the very comfortable apartment 16 at present and we feel perfectly at home. This is the 3 rd visit to Mandalay in 4 years , my family and I love... More 

Was this review helpful? Yes 2
mandalayluxury, Front Office Manager at Mandalay & Shalimar Luxury Beachfront Apartments, responded to this review

Thanks for your review, it was truly lovely to hear. We think you are fairly close to our favorite after that stunning review. We look forward to seeing you all again in the not too distant future. More 

Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed 5 nights at one of the 2 bedroomed ground floor apartments. stacks of room + 2 tvs which was a help as the father in law only wanted to watch ABC all the time. the Ladies at reception were very helpful . anything that needed fixing got done straight away like a low battery in smoke Alarm. great... More 

Was this review helpful? Yes 1
mandalayluxury, Front Office Manager at Mandalay & Shalimar Luxury Beachfront Apartments, responded to this review

Thank you for the review and we are extremely pleased you (and especially your father-in-law) were happy with the apartment and the service we provided. :-) We look forward to seeing you all again in the near future. More 

Adelaide, Australia
2 reviews
5 of 5 stars Reviewed 1 week ago

We thought that these apartments were in a good location, the beach is out the back gate, Macrossan St is a 10min walk. Clean tidy & with lovely staff.. Two pools, tennis court..We would definitely recommend it.

Review collected in partnership with this hotel

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Torquay, Australia
Level Contributor
39 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What a place. Magnificently presented, very comfortable, with every convenience from home and a stack more! Luxurious tropical living. Felt like it was mine. Walking distance to everywhere...beach, dining, shopping, tourist stuff, walks to die for...it simply has everything. Undercover parking, pool, ambience, privacy, level three high enough for a breeze, balcony to enjoy the sounds of the sea on...with... More 

Was this review helpful? Yes 2
Sydney, New South Wales, Australia
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed at the Mandalay 'luxury beachfront' apartments with my husband and in-laws two days after our wedding in Port Douglas. Perhaps our standards had been set too high as we (plus 10 other friends and family members) had previously been staying in the incredible Villa Empat Puluh Dua, but i was very underwhelmed by the apartment that greeted us... More 

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mandalayluxury, Front Office Manager at Mandalay & Shalimar Luxury Beachfront Apartments, responded to this review

We are so sorry that you did not find our accommodation up to your standard. I know that particular room you stayed in had just been spring cleaned the very day you arrived so there should have been no issues regarding the standard of cleaning, if there was any residue smell at all it may have possibly been a bleach... More 

Riehen, Switzerland
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

For a family of three adults Mandalay apartments is the best place to stay. The apartments offer real luxury. Furniture and decorations are well selected and of finest quality. The kitchen is fully equipped plus washing machine and dryer. A short walk of 50 metres across the palm and mangrove belt separate the apartments from the famous Port Douglas four... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
mandalayluxury, Front Office Manager at Mandalay & Shalimar Luxury Beachfront Apartments, responded to this review

Thank you for taking the time to write us a review. We are so pleased you enjoyed your stay with us and we were able to make your holiday memories pleasant. More 

Melbourne, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Love this place,it has everything, location, beautiful apartments, wonderful staff. Perfect holiday package. The apartments are large and well appointed. Very spacious with well equipped kitchen. Lovely grounds and pool directly across the road from the beach. This was our second holiday at Mandalay and we can't wait to come and stay again

Was this review helpful? Yes 2
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