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Mai Tai Resort

Travelers' Choice award winner
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292 Mossman Mt. Molloy Road | Cassowary, Port Douglas, Queensland 4873, Australia
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Mai Tai Resort
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364 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
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  • English first
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English first
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    (91)
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  • Dec-Feb only
    (57)
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5 of 5 stars Reviewed yesterday NEW

I pity the next boutique hotel owner that the previous reviewer -PanaMan(UK) - visits. My wife and I had five happy and laid-back days at MaiTai. Andre and Anthony were friendly, funny and helpful. Andre is like a walking travel guide. The Balinese/Thai decorations and furniture create a peaceful environment. Allergies aside, don't worry if you are even a tiny... More 

Was this review helpful? Yes
5 of 5 stars Reviewed 2 days ago NEW

Mai Tai Resort, nestled in the beautiful forested hinterland of Port Douglas, is a veritable sanctuary located only 10 minutes drive from the madding crowd of the tourist strip in town. The rooms are immaculate, elegantly furnished and replete with some truly inspiring art works and sculptures from Bali and Thailand. The outdoor showers are glorious and the views from... More 

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London, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

My partner and I had been travelling around Australia for seven weeks and our stay at the Mai Tai resort turned out to be one of the low points. As other reviewers have previously mentioned, this hotel is a fair distance from Port Douglas but we were aware of this and had a hire car so not a problem for... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Mai Tai is a little slice of heaven! From the incredible views and beautiful rooms we felt relaxed, cared for and content. It was also without a doubt the best customer service we have experienced. Thank you Andre and Anthony for making our stay a memorable one. I can't recommend Mai Tai enough. The perfect little getaway!

Was this review helpful? Yes 1
maitairesort, Manager at Mai Tai Resort, responded to this review

Beautiful couple - you made our job so easy - will miss you both and hopefully see you again in December. More 

Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

After travelling the world on cruise ships this has to be the best views we have ever seen. Simply stunning. The hosts are very friendly, funny and welcoming and full of great information to help decide what you want to do on your stay. The rooms are beautiful with amazing attention to detail. Overall absolutely top notch accommodation worth every... More 

Was this review helpful? Yes 1
maitairesort, Manager at Mai Tai Resort, responded to this review

Many thanks for your review - was an absolute pleasure and delight to have two wonderful happy, genuine people staying with us at Mai Tai and we will miss you both. More 

Perth, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

A friendly luxury privately owned balinese retreat, perched on the hillside overlooking the Mossman and Daintree rainforest. Upon entering the resort we were spellbound by the picture perfect views of the magnificent rainforest, sugar plantation and various sounds of the local wildlife. Our hosts Anthony and Andre were very tentative and customer focused, ensuring that our stay was comfortable, relaxing... More 

Was this review helpful? Yes 1
Wellington, New Zealand
2 reviews
5 of 5 stars Reviewed 1 week ago

We arrived to the sun streaming into our lovely orchid suite, and we instantly felt at home thanks to our genial hosts. Generous with sound advice on sites and advetures, and always interested to hear our experiences, Andre and Anthony offer a personalised service like no other. It is easy to relax and we loved lolling about in our own... More 

Was this review helpful? Yes
maitairesort, Manager at Mai Tai Resort, responded to this review

Hey Kathryn thanks so much for your kind words. Hope your both safe and back home in New Zealand. We enjoyed your company so much and will miss you smiles and great conversation. Keep in touch - hugs. More 

London
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Duration of our stay: 3 nights Room: Lotus Suite WIFI: In rooms and free! Distance from Port Douglas centre: ~8/9km which takes approximately 15-20min to drive. Accessibility: You need a car for easy access. There is no public transport that takes you to the vicinity of the resort. Well located for: Mossman Gorge SUMMARY Mixed experience at the Mai Tai... More 

Was this review helpful? Yes 4
maitairesort, Manager at Mai Tai Resort, responded to this review

Many thanks for your review – as a hotelier we are learning and evolving daily and our main goal being to provide excellent customer service, but in your instance I don’t think it would have matter what we did or said you were negative from the time you arrived. The main problem was that fact that your partner had chronic... More 

Melbourne, Australia
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A Wonderful experience from the moment we arrived and saw the tropical splendour and Forrest that this little boutique hotel is nestled in, then we saw the breathtaking views across the valley and to the coast and Port Douglas. . From the moment we arrived, Andre and Anthony, welcomed us and ensured our every need was taken care of. The... More 

Was this review helpful? Yes 1
maitairesort, Manager at Mai Tai Resort, responded to this review

Many thanks for your positive comments - it was an absolute pleasure in having you both say with us and hope to see you both again. More 

Melbourne, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Really felt like tropical paradise The hosts were friendly the view was amazing and the resort was quite close to town.The Balinese decor was really a nice touch and made you feel like you were transported somewhere far away.Great place for couples wanting somewhere secluded and private

Was this review helpful? Yes
maitairesort, Manager at Mai Tai Resort, responded to this review

Many thanks for your wonderful comments. More 

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