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Mantra On The Inlet

Corner Macrossan & Wharf Street, Port Douglas, Queensland 4877, Australia (Formerly Outrigger on the Inlet)
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Mantra On The Inlet
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Mantra On The Inlet
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86 reviews from our community

Traveler rating
    23
    32
    20
    7
    4
See reviews for
11
40
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3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cairns
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 18, 2015

We recently stayed at this Hotel overnight in Port Douglas. Its central location makes it easy to walk to Restaurants and Attractions in the area. We had a one bedroom unit, as we were given an upgrade from the room we booked. The rooms are very clean and comfortable, and had a huge wrap around veranda style balcony. The range... More 

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Senior Contributor
36 reviews 36 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 13, 2015

Was very impressed with our stay. The location is fantastic, right above the Main Street and also across the road from the park right on the ocean, where you can relax and watch the sunset. Very central and a short walk to everything. The room was very stations, well priced and had everything you need. Would definitely recommend and would... More 

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Cairns Region, Australia
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 15, 2015

Mantra on the Inlet Port Douglas is ideally situated for those wanting to be in the heart of Port Douglas and amongst the action, although there are certainly some downfalls to this hotel: We found the check in process to be unfriendly, unwelcoming and very uninformative. We received no directions to our room and there is no elevator, so if... More 

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MantraPortDouglas, General Manager at Mantra On The Inlet, responded to this review

Dear Josie S, Thank you for taking the time to review Mantra on the Inlet. I am sorry to hear your check-in was unfriendly and directions were not given to your room or how to utilise the luggage lift, I will review these procedures with the team. Unfortunately on Saturday night we did have some unruly guests stay and caused... More 

Altona, Australia
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 26, 2015

On arriving could not find the place as it's tucked away near shops, finally finding we get our keys head up 2 flights stairs open our door and undies on the floor, food etc on table, wrong room, upon going back down 2 flights of stairs and informing reception someone else is on the room she was quite adamant that... More 

Was this review helpful? Yes 1
MantraPortDouglas, General Manager at Mantra On The Inlet, responded to this review

Dear Lassie35 I am sorry to hear of the shortfalls you faced during your recent stay. Please contact me directly(david.hutcheon@mantra.com.au) so we can discuss further. I apologise for the inconveniences causes. Kind Regards David Hutcheon More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 26, 2015

We stayed in a 2 bedroom 2 bathroom apartment which is actually a1 bedroom suite with an 'adjoining' hotel room. While the suite was spacious, the hotel room was cramped We visited with our adult children - so we wanted to stay in the suite and the kids in the hotel room. Only problem was that the hotel room only... More 

Was this review helpful? Yes 1
Cairns Region, Australia
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 29, 2014

I always try and stay at mantra wherever we travel. After this expierence I will thinking twice before booking again.I booked this room for one night as my partner and I wanted to celebrate our engagement without our kids. When we arrived we could not even find the motel, I rang the reception and she directed me to a driveway... More 

Was this review helpful? Yes 2
MantraPortDouglas, General Manager at Mantra On The Inlet, responded to this review

Dear Dee, I am sorry to hear that your recent stay at Mantra on the Inlet was not the enjoyable night away you had wished for. Due to the size of the property it does have limited reception hours however we are always available to assist when required. Unfortunately the car park is shared with retail and restaurant outlets as... More 

Travelers are raving about these Port Douglas hotels

Derby, United Kingdom
Top Contributor
59 reviews 59 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed December 25, 2014

We've just spent 5 wonderful nights at Mantra on the Inlet and absolutely loved it. The apartment was top class, plenty of room, fresh, clean and contained everything we needed. The balcony was huge and a lovely place to sit and relax with a glass of wine. The bed was very comfortable and the air conditioning worked perfectly, and, 2... More 

Was this review helpful? Yes 1
Melbourne, Australia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 23, 2014

We absolutely LOVED the position of room 221 and would definitely stay here again - it faced the gorgeous sunset, the interesting street parade of passers-by, the mixture of boats as they sailed in and out for their activities, the spectacular ocean views and were away from the noise of air conditioners. All of this made up for the lack... More 

Was this review helpful? Yes 1
Top Contributor
85 reviews 85 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed October 2, 2014

I booked this place through a private owner with the impression I was staying in a private apartment. Upon check in I was surprised to find out that was not the case. My concern was I was not going to get what was advertised to me since the private owners apartment was not available. The receptionist allowed me to check... More 

Was this review helpful? Yes 1
MantraPortDouglas, General Manager at Mantra On The Inlet, responded to this review

Dear rwheeler1977, Thank you for taking the time to review our property and It is good to hear overall you and your family had a great stay. Your detailed review has provided some great constructive feedback which we will review as a team and will make appropriate changes. Being in the heart of town there can be some ambient noise... More 

Brisbane, Australia
Top Contributor
53 reviews 53 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed September 29, 2014

Stayed here for a week. The one bed spa room was ok. Clean and comfortable but that's where the service ends. There is very rarely anyone on reception, this may be less frustrating if they removed the 'reception hours are 9-5' sign from the desk. Don't advertise it if it isn't the case!! There was some noise on the weekend... More 

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MantraPortDouglas, General Manager at Mantra On The Inlet, responded to this review

Dear ChloeeMaryy Thank you for taking the time to review Mantra on the Inlet. I am glad you found your room comfortable and clean however it is a shame to hear our receptionist were not around when you passed by. Being a small property our reception staff do perform other duties or could be attending to other guests. Should this... More 

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