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Mantra On The Inlet

Corner Macrossan & Wharf Street, Port Douglas, Queensland 4877, Australia (Formerly Outrigger on the Inlet)
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1 room 1 adult
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99 Reviews from our TripAdvisor Community

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Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We stayed in the 2 bedroom apartment. Good size and well equipped. The furniture is dated and could do with an upgrade. Pool is average. Location is perfect. Overall a good stay and would recommend staying here

Helpful?
Thank Mary K
David H, General Manager at Mantra On The Inlet, responded to this review

Dear Mary, Thank you for taking the time to review Mantra on the Inlet. I am happy to hear you enjoyed your stay and we thank you for your feedback regarding upgrading the rooms which we are currently discussing with the unit owners. I do hope you have the opportunity to return to Port Douglas and stay with us again... More 

Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Just wrapped a 10 night stay at Mantra on the Inlet, Port Douglas which was a little disappointing to say the least. Whilst the positioning of the property is fantastic (unless your room is right above the Courthouse Hotel) that is where the good points end. The property is pretty old and tired, having seen better days, which as many... More 

Helpful?
Thank Razorboy1
David H, General Manager at Mantra On The Inlet, responded to this review

Dear Razorboy, Thank you for taking the time to provide some valuable feedback. During low season we do have limited hours and try to man the desk based on guest arrivals or departures. When the desk is not attended the phones do divert to our property just up the road and we will promptly attend to any guests requiring assistance.... More 

Travelers are raving about these Port Douglas hotels

Kununurra, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed December 13, 2015

We made a last minute booking and arrived just after 6 pm to find the reception locked and unstaffed with a sign depicting that reception hours were between normal working hours. There was a phone outside the reception door that I had to use to call the main head quarters to mantra hotels. The lady I spoke to was very... More 

Helpful?
1 Thank duxee
David H, General Manager at Mantra On The Inlet, responded to this review

Dear Duxee, Thank you for reviewing our resort and I am sorry to hear your difficulties when arriving afterhours. After 6pm the caretaker is responsible for assisting guests and it seems that there may have been some confusion which we have addressed. When booking directly with our hotel or through our websites we do state that rooms are not serviced... More 

Dunedin, New Zealand
1 review
4 of 5 stars Reviewed October 18, 2015

2 bed/2 bathrooms accommodation was excellent for our group of 16 golfers. Great location, clean rooms. Would highly recommend and look forward to the next time we stay. Only downside would be the stairs, a lift would have made it so much better. Sandra - NZ

Helpful?
Thank Creditmyreview
Tarzali, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed October 1, 2015

Good location. Poor service. 60 stairs to climb from car to room we booked two rooms to treat friends no cups in one room 1 wine glass, deal with your own garbage not impressed at all. very expensive for a second rate experience

Helpful?
Thank Pewtermill
David H, General Manager at Mantra On The Inlet, responded to this review

Dear Pewtermill, Thank you for your review and I am sorry to hear you did not enjoy your stay. I have discussed your concerns regarding the missing cups and we have now replaced all cups and glasses within the guest rooms. Once again thank you for your feedback. Kind Regards David Hutcheon More 

Level Contributor
2 reviews
4 of 5 stars Reviewed September 14, 2015 via mobile

The place is in the centre of everything. Few minutes walk to shopping stores, food, pubs, marina, four mile beach and almost everything. Has a pool. Clean rooms, soundproof. Bath is also good. Though my room doesn't have microwave on it. But my stay is wonderful. Will be staying here for my next PD trip!

Helpful?
Thank Timothy H
Ohaupo Town District, null, New Zealand
Level Contributor
74 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed August 24, 2015 via mobile

right in the hub of port Douglas bit noisy but who cares in the bush birds make a noise everything walking distance so far excellent service the place give you that special feeling cheers what else can I add oh don't look at the cost just do it before you miss out book in time

Helpful?
1 Thank Frans V
A TripAdvisor Member
2 of 5 stars Reviewed August 24, 2015 via mobile

If you are disabled like me don't go got top floor unable to climb stairs . Aircon didn't work noisy , the rooms were never cleaned daily , the beds are on wheels and move when getting in or out, but I must say Alex the receptionist bent over backwards to get us into 1 st floor apartment, well done... More 

Helpful?
Thank A TripAdvisor Member
Greater Sydney, Australia
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed August 22, 2015

The apartments are very central to all the main restaurants and bars and a short stroll to the inlet and wharf. The room itself was quite well appointed although we were without air conditioning for a week which was fine at this time of year but would have been horrible in summer. Reception had a repairman there asap but the... More 

Helpful?
2 Thank ReggietheT
Melbourne, Australia
Level Contributor
48 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
1 of 5 stars Reviewed July 15, 2015

From the start our stay at the Mantra was awful. Everything about it is cheap and nasty. We stayed for 4 days and the same dead lizard was on the step on the way in the whole time. We did not spot a single cleaner or staff member the whole time we were there. There was some dirty linen propping... More 

Helpful?
1 Thank Eleanor C
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