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By The Sea Port Douglas

Certificate of Excellence
Hotel website
72 Macrossan Street, Port Douglas, Queensland 4877, Australia (Formerly Archipelago Apartments)
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By The Sea Port Douglas
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838 Reviews from our TripAdvisor Community

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Traveler rating
    633
    170
    22
    6
    7
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168
495
43
5
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (212)
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Auckland Region, New Zealand
Level Contributor
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

The girls at By the sea are so friendly and helpful even offering to carry our bags up the stairs to our room. They have great local knowledge and booked our trip to the reef for us providing us with towels from all the free to use beachy things in the foyer which include deck chairs, children's toys, videos, books... More 

Was this review helpful? Yes 3
Miami, FL
Level Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

All the good stuff you've read here is true! A few steps from the beach, with everything you need for a beach or exploring day --coolers, ice, chairs, towels, carts, umbrellas etc. provided by the great staff (thanks especially to Amanda) for free. We had one of the Sea View Superior rooms, which had a nice bed, large couch, a... More 

Was this review helpful? Yes 2
Tanunda, Australia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The location was fantastic - close to the beach yet easy walking to the restaurants and shops. The staff were very friendly and helpful and made you feel very welcome. The room had everything we needed and was very comfortable. There is an amazing amount of extras provided free. They seem have thought of everything you might need.

Was this review helpful? Yes 3
Ware, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

So pleased I choose this accommodation. It had absolutely everything I wanted. Great location, easy walking distance to the town centre and nearly on the beach. The room I had was Perfect 'king size balcony'. .literally everything was catered for and the room seemed brand new as everything was so clean and fresh. The bed was lovely and comfortable and... More 

Was this review helpful? Yes 5
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Disappointing is all I can say. Mistakes happen, but its how they are dealt with that matter. Upon arriving in our room the first thing we noticed was the damp and clammy smell - not nice and not fresh. We hoped that after explaining this to the receptionist / owner, we would be changed to a cleaner/fresher, as we were... More 

Was this review helpful? Yes 1
wickedwendy084, Owner at By The Sea Port Douglas, responded to this review

Hmmm. I have just received a threat from a local trade person to damage both my reputation and that of my business by means of “social media”. And then up pops this review! I do not believe in coincidences and I am sure you do not either. This is not a genuine review and I apologise on behalf of the... More 

Sydney, Australia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had six wonderful nights at By the Sea, our room was well equipped and the bed very comfy. Perfect location to the shops, beach and restaurants all within walking distance yet very quite and peaceful. So many freebies included that other places charge extra was a nice touch. We especially liked having esky to take with us on the... More 

Was this review helpful? Yes 4
New Castle NH
Level Contributor
29 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We enjoyed our stay here, at the end of a 5 week trip to Australia. The King Balcony room was well equipped, good shower and comfortable king bed. The Wi Fi was free and worked fine. We cooked our meals in (using the gas grill out on our balcony) and enjoyed dinners out there in the evenings. The range of... More 

Was this review helpful? Yes 4
Hamilton, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed for ten days and didn't want to leave. Our room was lovely, fresh and quiet with fully self contained kitchen & serviced regularly. Even a weber bbq on the balcony! Pool area is enclosed & out of public view which was relaxing. There is a huge range of freebies to ensure your holiday is just how you want... More 

Was this review helpful? Yes 2
Kobe, Japan
Level Contributor
70 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
4 of 5 stars Reviewed 3 weeks ago

stayed for 7 nights in seaside seclusion and very pleased with our stay. Plenty of room for a family of 4 and having separate bedrooms was a bonus, room was exactly as described on the website so no hidden surprises. great to have beach and pool equipment to borrow for free and the dvd collection was really good. just a... More 

Was this review helpful? Yes 3
Melbourne, Australia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

By The Sea, Port Douglas, continues to be fantastic. Travelling from Melbourne via the convenient direct flights to Cairns airport, we have holidayed at By The Sea once or twice per year for a long time now, and every time we are impressed by the high standards it achieves. The staff are always friendly and helpful. The management continuously maintains,... More 

Was this review helpful? Yes 6
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