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All 46 Port Douglas hotels

Mantra Heritage Port Douglas

4.0 of 5 Hotel   |   16 Warner Street, Port Douglas, Queensland 4871, Australia (Formerly Outrigger Heritage)
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Mantra Heritage Port Douglas
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74%
Ranked #25 of 46 hotels in Port Douglas
A recent review
4 of 5 stars reviewed 4 days ago
MooreFam4 Sydney, Australia
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  • Reviews (180)
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180 people have reviewed this hotel

Traveler rating
    72
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    30
    11
    7
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42
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • French first
  • Any
English first
Sydney, Australia
1 review
4 of 5 stars Reviewed 4 days ago NEW

We were two families and had 2 apartments opposite one another. Loved the accommodation and the staff were incredibly helpful in making bookings and dealing with our needs. My only comments would be that as we stayed 5 nights it would have been nice to get one complimentary room clean during that period and maybe just more than exactly 4... More

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Dubai
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed in a 1 bedroom apartment in the Mantra Heritage. We didn't book through the hotel directly but through an agent called The Boutique Collection (http://www.theboutiquecollection.com.au), as the prices were cheaper. They manage an array of properties in the area and we chose the Mantra. Highly recommend this hotel/apartment accommodation, and also highly recommend using this agent. The Mantra... More

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Tasmania
Top Contributor
268 reviews 268 reviews
102 hotel reviews
147 helpful votes 147 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I give this property 5* as it was very pleasant and we did know that we would not get room servicing. However, this is poor - for the amount paid for a 5 night stay I would expect to get at least one clean and replacement of towels, toilet paper etc... We had a 1 bedroom apartment which was well... More

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Spotswood, Australia
1 review
4 of 5 stars Reviewed 1 week ago

We were travelling as a family of 4, mixture of older, middle and toddler age. We were initially staying at the next door Mantra in the Village but due to street-fighting and loud music, we requested to be transferred to the Heritage after 2 nights of our 7 night stay. The Heritage were fantastic about our request and handled it... More

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Melbourne, Australia
1 review
3 of 5 stars Reviewed 1 week ago

Was left dissapointed with this hotel, there was no room service whatsoever included in the cost. There was an additional cost to replace towels and you had to ask reception for toilet paper/ tissues as required. Pool was not heated, neither was the spa. Very average for the price you pay, but is very close to the main street.

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Contributor
16 reviews 16 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for a week, the location is fantastic, 5 mins to the beach and wharf and 2 mins to the Main Street. Our apartment backed on to the street at the back of Coles, so it was extremely noisy from 5/6am. At the weekends, there were also lots of shouting and noise from the street until the early... More

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MantraPortDouglas, General Manager at Mantra Heritage Port Douglas, responded to this review

Dear BallyCo, Thank you for taking the time to review our resort. I am happy to hear you enjoyed your stay and would return. Being centrally located unfortunately does result in some noise from the street however when you return I would recommend a 2 bedroom deluxe dual key apartment which face in to the pool area and you would... More

Surfers Paradise, Australia
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Really nice central position, great cafe across road from entrance. Very noisy at night with people dragging sun lounges and chairs over the floor (sound travels into rooms) All rooms are smoke free but they allow smoking on the balconies and the smokes drifts into rooms from the next door balconies, I wasn't very happy about that and told reception.... More

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MantraPortDouglas, General Manager at Mantra Heritage Port Douglas, responded to this review

Dear tsbandt, Thank you for taking the time to review our resort. All of our rooms are non-smoking however guests are permitted to smoke on their balcony. We will continue to monitor guest feedback relating to this and will make appropriate changes if needed. I am happy to hear you found all the staff friendly as they take great pride... More

Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for a week and the location is great, very central and easy to get anywhere in the town. We required a roll away bed for one of the kids and the first one supplied was missing the wheels so it sagged significantly in the middles and had a very thin mattress, which had also been crushed in... More

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MantraPortDouglas, General Manager at Mantra Heritage Port Douglas, responded to this review

Dear kieranmc0, Thank you for taking the time to review our resort. I apologise for the inconvenience caused by the rollaway on your first night and will follow up with the team to ensure that this does not re-occur. We are currently checking the feet of all furnishings to ensure they have felt tipping which will reduce the noise when... More

Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

If you don't have a car the location of the Mantra Heritage is great. It's walking distance to everywhere and right next door to Coles which is very handy. We had a one bedroom apartment which was nice and spacious and pretty much what you would expect. The downside to the room was that it was incredibly noisy. We faced... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 4 weeks ago

The Mantra Heritage is very central. The rooms and pools are very nicely designed. The staff were excellent. if you dont have a car and are doing tours this is the place to stay. I highly recommend staying here Paradise.

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Additional Information about Mantra Heritage Port Douglas

Address: 16 Warner Street, Port Douglas, Queensland 4871, Australia (Formerly Outrigger Heritage)
Location: Australia > Queensland > Port Douglas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mantra Heritage Port Douglas 4*
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Also Known As:
Mantra Heritage Port Douglas Hotel Port Douglas
Mantra Heritage Hotel Port Douglas
Port Douglas Mantra Heritage

68 photos of this hotel

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Amenities

Business Center with Internet Access Free Parking Kitchenette Swimming Pool Airport Transportation
Hotel Style
#20 Luxury Hotel in Port Douglas #20 Family Hotel in Port Douglas
Hotel Class
Official Description (provided by the hotel)
Only a short stroll from the wharf and Four Mile Beach, Mantra Heritage provides a pleasant holiday location perfect for couples or families alike. The resort is also just a short stroll away from the restaurants, cafés, art galleries, shopping and day spas located on Macrossan Street. Property facilities include: Cabana with barbeque facilities, In-room massage, Saltwater lagoon pools, Secure parking, Spas and sundecks, Tour desk ... more   less 
Number of rooms
50

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