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Mantra Heritage

16 Warner Street, Port Douglas, Queensland 4871, Australia (Formerly Outrigger Heritage)
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Best prices for: 1 room 1 guest
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Mantra Heritage
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Mantra Heritage
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215 reviews from our community

Traveler rating
    87
    76
    33
    11
    8
See reviews for
51
105
5
1
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
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  • German first
  • Italian first
  • Any
English first
  • All months
    (215)
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    (49)
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    (63)
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    (59)
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sydney australia
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Dissapointing. We had a de-lux room which was more like a cave. Because of the design no natural light penetrated and the unit had the smell of damp,which was more noticable in the corridor. The bed and amenities were OK and the position in the heart of Port Douglas is good. The staff were friendly and helpful. friends of ours... More 

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Cairns, Australia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Great value for money. Very friendly staff. Nice rooms. Clean and comfortable. Ours came with a spa bath on the balcony. Can't get any better location. Access to Macrossan Street where all the restaurants and pubs are. Recommened.

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Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed at the mantra heritage for 4 nights. It was fantastic, stayed in a deluxe room with pool access and a spa tub. Great easy access to Macrossan street where all the shops and restaurants are. Loved the convenience of Coles as well!! Service at Mantra Heritage was fantastic, we mainly spoke with young Alex who provided us with 10/10... More 

Was this review helpful? Yes 2
MantraPortDouglas, General Manager at Mantra Heritage, responded to this review

Dear Patrece, Thank you for taking the time to review our resort. It is great to hear you had a fantastic stay and we look forward to welcoming you back again in the near future. I will also pass on your kind comments to Alex. Kind Regards David Hutcheon General Manager More 

Cairns, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We spent four days over Christmas 2014 in a very comfortable upper floor room overlooking the pools. From inside the Heritage complex one would never guess that right outside the entrance is the main street of Port Douglas with shops, restaurants and cafes all within a few metres. The pools are beautiful, especially lit up at nights. Our room came... More 

Was this review helpful? Yes 1
MantraPortDouglas, General Manager at Mantra Heritage, responded to this review

Dear rl_wk27, Thank you for taking the time to review our resort. It’s great to hear you had a fantastic stay and we hope you are able to return again soon. Kind Regards David Hutcheon More 

Wellington, New Zealand
Reviewer
5 reviews 5 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 16, 2015

We found this hotel to be very nice - close to everything you need, supermarkets, banks, resturants etc. The room we stayed in was lovely -our own private deck into the pool and lovely private outside area makeing the room a little bigger to maneuver . There was no room service and often didn't see any staff around when needed... More 

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MantraPortDouglas, General Manager at Mantra Heritage, responded to this review

Dear Tonyamad, Thank you for taking the time to review our resort. It's good to hear you had an enjoyable stay. During low season reception is open 8am-6pm however we are contactable 24hrs a day via phone. Our Internet pricing is $15 for 1 day however lower pricing is available for longer stays. Once again thank you for your review... More 

Hobart, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 12, 2015

I had read mixed reviews after i had already booked our accommodation but the negatives seemed petty. We arrived to wonderful air conditioned comfort and a lovely receptionist who congratulated us on our 20th wedding anniversary. Our room (dual key room) was cool and clean and we loved the fact we could dive straight off the deck into the pool.... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 3, 2015

we had a great 5 night stay at mantra heritage.we had pool swim out room at the back of the property which was attached to the smaller private pool which was fantastic. We nearly had the pool to ourselves over the stay which was great. Staff were helpful and friendly. Location was perfect and handy to access restaurants and beach.the... More 

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MantraPortDouglas, General Manager at Mantra Heritage, responded to this review

Dear Sab, Thank you for taking the time to review our resort. It am happy to hear you had an enjoyable stay however I apologise for the room cleanliness and will discuss this with our housekeeping team. We do appreciate your feedback and we hope you are able to return soon. Kind Regards David Hutcheon General Manager More 

Newcastle - Australia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 30, 2015 via mobile

Stayed at the Heritage for 6 nights in a hotel room, was really surprised at how big the room was ... Great bathroom with a spa and a balcony , there is a fridge and sink in the room which was handy. Being the tme if year it is pretty quiet , at times there was no one around the... More 

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Contributor
13 reviews 13 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 16, 2015

Room was basic but quite comfortable, our room overlooked the pool which was nice and had a spa on the balcony, a big minus here was that the spa overflow was mounted quite low (a small piece of plastic bag fixed it temporarily shhhh!) Location is great, right in the middle of town with secure undercover parking. I'd happily stay... More 

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Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 14, 2015

We stayed at this hotel for 5 days and enjoyed every day of it. The hotel is very central with shops and restraunts just next door. We had a 2 bedroom suite that had 3 large balconies, kitchen was fully equiped. Hotel was not that full on our first few days so we had both pools pretty much to ourselves... More 

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