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Mantra PortSea

4.0 of 5 76 Davidson Street, Port Douglas, Queensland 4877, Australia (Formerly BreakFree Portsea Resort)
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525 reviews from our community

Traveler rating
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    187
    86
    43
    27
See reviews for
144
221
25
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

Had 7 nights here... Booked as a serviced room.. Upon arrival was notified servicing was done at extra cost. Room wasn't very clean.. Couch filthy... Chairs crumbs on them.. Walls are paper thin... Especially when our neighbour wanted a spa bath at 12pm. Pool was awesome and live music around the pool on fri and sat was the highlight of... More

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Melbourne, Australia
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 days ago NEW

Stayed here for 4 nights from the 6th November and it was perfect for what we needed. Extremely friendly staff, nicely set out. Had a ground floor pool facing room which was great. Kitchenette was great to cook a quick meal for 1 or 2 of the nights. Had fans and air con which were perfect. When booking a tour,... More

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Bristol, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

We stayed 6 nights. Absolutely lovely pool-side studio. Really comfortable and well-equipped. Helpful and professional staff. Excellent breakfast. Pleasant 15 minute walk to the town via the beach or roadside path. Very good value.

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Melbourne, Victoria, Australia
1 review
5 of 5 stars Reviewed 3 days ago NEW

From the moment you walk into this hotel it was inviting and spotlessly clean. Our room was functional, comfortable and clean. A quick stroll from the main street made it a great location. Pool area/s were great with plenty of room to spread out and the live music by the pool bar was a lovely touch.

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Green Point, Australia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Just nice great pool with bar in it .Close to shopping center. Staff all helpful just a nice stay, The hot water needs to run for a while because takes to long so don't run cold tap.We stayed 5 nights and was a good deal was very happy

Was this review helpful? Yes 1
Lisa B, General Manager at Mantra PortSea, responded to this review

Thank you for your review- Location , locaion, location- it is a great destination and a great location to do all you can in Port Douglas! Many Thanks, Lisa Brown-General Manager More

Dublin
Top Contributor
123 reviews 123 reviews
34 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed here for 5 nights with 2 friends as a "treat" to ourselves. We had a 1 bedroom apartment which contained 2 single beds and a sofa pull out bed which were more than adequate. Breakfast is also good, a nice selection of lots of things to start the day. For a 4 * resort and the price, I thought... More

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Lisa B, General Manager at Mantra PortSea, responded to this review

Great you reveiwed Mantra PortSea. I am so sorry we did not meet your expectations in customer service and by your comments i would say we have dropped the ball in this area which is disspointing. Thank you for bringing this to my attention - allowing me to focus on this part of our business. Many Thanks, Lisa More

Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW via mobile

Lovely location beautiful rooms, surroundings, pools and great facilities. Room 10a has the most noisy and irritating air conditioning and you can't sleep at night- the quiet setting sounds like the oldest overloaded washing machine on spin cycle rattling around for ever. It's hot and humid so need it on. No fly screen on windows etc so forget leaving windows... More

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Lisa B, General Manager at Mantra PortSea, responded to this review

Thank you for your honest review. I do trust these items you have addressed with the room were sorted during your stay if noted to reception. Things like air conditioning are certainly a simple fix to make a great stay as you have mentioned. It concerns me your cocktails were not to satisfaction another item I would have liked to... More

Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My Mother and I stayed here earlier this year. Being a first trip to Port Douglas for both of us we spent a great deal of time researching accommodation suitable for our needs.We decided on the mantra due to the large rooms, kitchionette and balcony. We were dissapointed on arrival due to mix up with our booking (we had specified... More

Was this review helpful? Yes
Lisa B, General Manager at Mantra PortSea, responded to this review

Thank you for your review- It seems you packed many things into your time in the far North, well done! I take your comments on board in relation to the pool bar. Many Thanks, Lisa Brown General Manager More

Toronto, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We had a lovely week stay at Mantra PortSea in October. It's a very clean and quiet resort. Our studio room was facing the garden with a balcony. It was very private and we never heard our neighbours. The bed was very comfortable (had a foam topper on it and the pillows were not too hard). The air conditioner was... More

Was this review helpful? Yes 1
Wellington, NZ
Contributor
13 reviews 13 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed seven nights til 28th October 2014 at this charming apartment hotel. The first 4 nights we were in a single 'hotel room', as a couple. It was the cheapest deal. I expected something much smaller, but it was a nice surprise. There were rainforest palms sheltering our window , and the sound of water babbling into the pool.... More

Was this review helpful? Yes
Lisa B, General Manager at Mantra PortSea, responded to this review

Thank you for taking the time to write a reply- nice to hear you enjoyed Portsea! I am disspointed to hear of you having to wait for a room move. We do have procedures in place to ensure our guests do not have to stop their holiday fun for something so simple. This I will address. Many Thanks-Lisa Brown-Resort Manager More

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Additional Information about Mantra PortSea

Address: 76 Davidson Street, Port Douglas, Queensland 4877, Australia (Formerly BreakFree Portsea Resort)
Location: Australia > Queensland > Port Douglas
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mantra PortSea 4*
Number of rooms: 145
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Also Known As:
Mantra Portsea Port Douglas
Mantra Portsea Resort Port Douglas

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