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All 46 Port Douglas hotels

Sheraton Mirage Port Douglas Resort

4.5 of 5 Hotel   |   Port Douglas Road | PO Box 172, Port Douglas, Queensland 4877, Australia
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Ranked #33 of 46 Hotels in Port Douglas
A recent review
3 of 5 stars reviewed yesterday
annagram09 Sydney, Australia
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1,383 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sydney, Australia
Top Contributor
190 reviews 190 reviews
77 hotel reviews
137 helpful votes 137 helpful votes
3 of 5 stars Reviewed yesterday NEW

We stayed in a Premium mirage: King Bed room at $370 per night for six nights. The drive in and spacious grounds were attractive and reminiscent of some lovely resorts in Hawaii. The receptionist was pleasant and helpful offering brochures for holiday activities during our stay. However better directions and signage to find our room would have been helpful. Our... More

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Galway, Ireland
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We loved this hotel! Beautiful pools, friendly helpful staff. Great! We eat in both restaraunts and the food was good too. The buffet breakfast had a huge selection. our room was lovely with a great view over one of the salt water pools. Would recommend.

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Healesville
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stay 14 March 2014 7 days Sheraton Mirage Port Douglas Room 3213 Garden view, King bed (Twin singles together) with spa/jacuzzi This is our second stay at the Mirage Port Douglas in 4 years. The first stay was for a conference and on this occasion, a holiday break. Reading many previous posts about the Mirage it would be easy to... More

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Steve M, General Manager at Sheraton Mirage Port Douglas Resort, responded to this review

Dear mrphysio1, Thank you for taking the time to share your feedback regarding your stay earlier this year. We are delighted you enjoyed your holiday and your appreciation of the lagoon pools, pleasant staff and comfortable rooms is most welcome. We are looking forward to welcoming you back on your next holiday to Tropical North Queensland. Kind regards, Steve Molnar... More

2 reviews
5 of 5 stars Reviewed 1 week ago NEW

My husband and I stayed here for a couple of weeks in May. We had booked this particular hotel as it looked beautiful and stated it could cater for our special diet needs. On arrival we were made very welcome and introduced to the Manager, The Head of Food Service and the Chef. Where in the world do you get... More

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canberra
Contributor
17 reviews 17 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Four couples spent 8 days at the resort with the boys playing 3 games of golf. It was all part of a package which included airfares,transfers,two for one drinks,$500 per couple spending money for food and drinks plus two for one golf. The resort had plenty going for it despite reading previous comments. Yes the rooms are dated and the... More

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Steve M, General Manager at Sheraton Mirage Port Douglas Resort, responded to this review

Dear bob d, Thank you for taking the time to share your feedback and your appreciation of the resort grounds, lagoon pools, breakfast and friendly team is most welcome. Please be assured your feedback will be shared with the team for appropriate follow up. We are looking forward to welcoming you back for another great holiday sometime soon. Kind regards,... More

Sydney, Australia
Top Contributor
77 reviews 77 reviews
28 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 1 week ago

Spent a week at the resort, half of which was for business and half for pleasure. I read some of the reviews and wasn't sure what to expect, however I really enjoyed my time at the resort. The resort is old, but I found the facilities to be more than adequate and the room was very spacious and had all... More

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Steve M, General Manager at Sheraton Mirage Port Douglas Resort, responded to this review

Dear Shakaka, Thank you for your kind review regarding your recent stay with us. Your appreciation of the resort and its grounds, pools and direct beach access is most welcome and we are looking forward to welcoming you back someday soon. Kind regards, Steve Molnar General Manager More

Auckland, Auckland, New Zealand
1 review
4 of 5 stars Reviewed 1 week ago

We arrived back yesterday from having the most amazing week at the sheraton, the staff are so friendly, the pools are to die for and we found our overall experience awesome, and would go back in a heartbeat. My 18 year old son wanted to go to the gym each day at the country club, he was kindly driven to... More

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Steve M, General Manager at Sheraton Mirage Port Douglas Resort, responded to this review

Dear 632Joanne, Thank you for your kind review. We are delighted you enjoyed your holiday celebrating such a great milestone with your family. We are looking forward to welcoming you back for another great holiday in Tropical North Queensland. Kind regards, Steve Molnar General Manager More

Chicago, Illinois, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

My family and I traveled to Port Douglas to have the opportunity to see the Great Barrier Reef. We were really surprised about the conditions of the hotel and that it was in dire need of being renovated. I did have the opportunity to speak with the General Manager, who listened to my concerns and offered a solution that allowed... More

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Steve M, General Manager at Sheraton Mirage Port Douglas Resort, responded to this review

Dear Pamela J, Thank you for taking the time to share you feedback and it was great to meet you during your stay. Should you be returning to the area I would certainly welcome the opportunity to be contacted directly so I may update you on our refurbishment plans and assist with your next stay. Kind regards, Steve Molnar General... More

Frankfurt
Senior Reviewer
9 reviews 9 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a room in the East wing directly facing the lagoons. The sleeping room was spacious and very comfortable, as was the bathroom. Even though the real beach is directly located next to the hotel we only went swimming in the huge pools we had next to the room. There is a small beach with sun-beds, ideal for relaxing.... More

Was this review helpful? Yes 2
Steve M, General Manager at Sheraton Mirage Port Douglas Resort, responded to this review

Dear Thomas L, Thank you for your kind review regarding your recent stay. We are delighted you enjoyed your holiday and made most of our sparkling lagoons, white sandy beaches, breakfast buffet and comfortable rooms. We are looking forward to welcoming you back on your next visit to Port Douglas. Kind regards, Steve Molnar General Manager More

Contributor
11 reviews 11 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We booked the hotel under pre-payment special offer. The hotel is a truly resort, it is very spacious consisting multiple unit complex surrounded by multiple pools and gardens. The hotel can directly access to the sea, and offers an amazing sea views compared to other hotels. The hotel got lots to offer, I think the main features are multiple swimming... More

Was this review helpful? Yes
Steve M, General Manager at Sheraton Mirage Port Douglas Resort, responded to this review

Dear zpempire, Thank you for taking the time to share your feedback. We are delighted you enjoyed a pleasant stay with us and made most of our resort facilities while you were here. Please be assured your comments will be shared with the team and we are looking forward to welcoming you back to the resort. Kind regards, Steve Molnar... More

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Additional Information about Sheraton Mirage Port Douglas Resort

Address: Port Douglas Road | PO Box 172, Port Douglas, Queensland 4877, Australia
Phone Number:
Location: Australia > Queensland > Port Douglas
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sheraton Mirage Port Douglas Resort 4.5*
Number of rooms: 294
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Also Known As:
Sheraton Mirage Port Douglas Hotel Port Douglas
Sheraton Port Douglas
Port Douglas Sheraton

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