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All 46 Port Douglas hotels

Sheraton Mirage Port Douglas Resort

4.5 of 5 Hotel   |   Port Douglas Road | PO Box 172, Port Douglas, Queensland 4877, Australia
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Ranked #34 of 46 hotels in Port Douglas
A recent review
4 of 5 stars reviewed yesterday
Craig E Melbourne, Australia
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1,368 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (358)
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English first
Melbourne, Australia
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here for 7 nights in a villa everything was perfect, the resort is little old. But doesn't make a difference the pools are fantastic service was excellent, would love to come back once the do the Reno location is fantastic, very family friendly our kids loved the place, golf course was pretty good, hopefully they spend some money on... More

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Goa
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 2 days ago NEW

The hotel grounds, swimming pool and beach are perfect, the stuff of dreams. We had read of the tired look and in need of updating and yes, it is somewhat dated but have to say it kind of fits! The rooms were lovely, great size, bathrooms spacious. Decor does not make a place, the people do and I have to... More

Was this review helpful? Yes 1
Currumbin, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

After living next door to the Mirage during its construction and my first actual stay, it was disappointed to find that the resort is dated and the service was average at best. I am astounded that this day and age there is still a charge for wifi access and movies are pay per view at $20, plus cable channels are... More

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California
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Our family just stayed 4 nights at Sheraton Mirage Port Douglas. First and foremost big thanks to the great management team( Steve Molnar, James P, Matthew E). They are quick to address requests and with a smile. Also big thumbs up for manager Sharon and very kind check in staff Kate and Abigail We had a wonderful upgrade to lagoon... More

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Brisbane, Australia
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Good wines are aged. Wisdom comes with age. And, in my opinion, the Sheraton Mirage has improved with age. I say this as I sit by the pool and admire the the landscaping that surrounds the resort and backdrops onto Four Mile Beach. The palm trees, rainforest setting and waterfalls are totally in keeping with the location in Port Douglas.... More

Was this review helpful? Yes 1
Paris, France
Top Contributor
75 reviews 75 reviews
22 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Let's get the obvious out of the way. This resort is locked in a time warp. Everything is soooo 80's - the decor, fittings and fixtures all recall the best time of this resort's life. Now in the 21st century, with changes in the tourism industry, the resort still has a lot going for it. The owners seem to have... More

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Fremantle, Australia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

We enjoyed our 7 nights at the resort as it is an excellent base to visit the Daintree forest and the Barrier Reef. However, should you want to remain in the one location, you can go for fantastic walks on the golden sand of the coconut tree lined beach from the resort to Port Douglas, so no driiving is needed... More

Was this review helpful? Yes 1
Steve M, General Manager at Sheraton Mirage Port Douglas Resort, responded to this review

Dear 355Anne, Thank you for your kind review regarding your recent stay with us. We are delighted you enjoyed your holiday with us and made most of our location between the Great Barrier Reef and Daintree Rainforest and are looking forward to welcoming you back one day soon. Kind regards, Steve Molnar General Manager More

Sydney, Australia
Top Contributor
58 reviews 58 reviews
20 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

Okay, so the hotel resort may be a bit tired, but so what?! It had an 80's resort-y feel. Let's call it vintage. It didn't bother us much because we didn't spend our entire time at the resort. We were mostly out and about taking day trips in the surrounding areas and when we got home each night, it served... More

Was this review helpful? Yes 4
Steve M, General Manager at Sheraton Mirage Port Douglas Resort, responded to this review

Dear Kitona007, Thank you for taking the time to share you feedback. Your appreciation of our friendly team, resort grounds, spacious room and comfortable bed is most welcome and please be assured your comments will be shared and assist us as we always look to providing enjoyable and memorable experiences. We are looking forward to welcoming you back one day... More

Dromana, Australia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We are just home from a week here, and absolutely loved it. the grounds are very well landscaped and kept in top class order. It sets a nice background to where we stay. We stayed in a two-bedroom villa and work pleasantly surprised at just how spacious it was. The pictures on their website do not do it justice -... More

Was this review helpful? Yes 1
Steve M, General Manager at Sheraton Mirage Port Douglas Resort, responded to this review

Dear John P, Thank you for your kind review regarding your recent holiday with us. I am delighted you enjoyed your time staying in one of the villas and making the most of your relaxing holiday. We look forward to welcoming you back to the resort someday soon. Kind regards, Steve Molnar General Manager More

Melbourne, Victoria, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

We stayed at the mirage for 5 nights, I had been told prior to our stay that the hotel was a bit dated so it wasn't a shock when we arrived to find the tired old decor. The gardens and the pools are the real draw card for this hotel and these are well maintained, the same can't be said... More

Was this review helpful? Yes 1
Steve M, General Manager at Sheraton Mirage Port Douglas Resort, responded to this review

Dear Seneadac, Thank you for taking the time to share your feedback. Your comments on the resort grounds and sparkling lagoon pools is most welcome. Please be assured all your comments will be shared with the team for follow up and I do apologise that we fell short of your expectations in some areas. I would certainly welcome the opportunity... More

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Additional Information about Sheraton Mirage Port Douglas Resort

Address: Port Douglas Road | PO Box 172, Port Douglas, Queensland 4877, Australia
Phone Number:
Location: Australia > Queensland > Port Douglas
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sheraton Mirage Port Douglas Resort 4.5*
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Also Known As:
Sheraton Mirage Port Douglas Hotel Port Douglas
Sheraton Port Douglas
Port Douglas Sheraton

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#7 Spa Hotel in Port Douglas #12 On the Beach Hotel in Port Douglas #27 Luxury Hotel in Port Douglas
Hotel Class
Official Description (provided by the hotel)
Beachfront Resort with guest rooms and private villas on Four Mile beach, convenient to Great Barrier Reef, Daintree Rainforest & deep-sea fishing. ... more   less 
Number of rooms
294

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  • Can tickets for local attractions be purchased at the front desk?
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  • At what time does the pool open each day?

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