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Sheraton Mirage Port Douglas Resort

4.5 of 5 Port Douglas Road, Port Douglas, Queensland 4877, Australia
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Sheraton Mirage Port Douglas Resort
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Sheraton Mirage Port Douglas Resort
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1,504 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sydney, Australia
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed for two nights to visit old friends.had them for lunch and a few drinks,then we hung around the pool. It's still the best hotel in port Douglas ,once the best hotel in Australia I think it's still up there.

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australia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

My daughter and I stayed here in January 2015 and had a wonderful time. The bar staff are amazing and the pools are fantastic. Yes, the decor in the rooms is dated, but you don't stay in your room for long. Room service was fantastic and the food in all the dining areas was great. The rooms are clean and... More 

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Plainsboro, New Jersey
Top Contributor
176 reviews 176 reviews
35 hotel reviews
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This property is in dire need of a renovation. The rooms are from the 70's, extremely outdated. The grounds, on the other hand, are exquisite. The pool and beach area are spacious and beautiful. We did not eat at any of the onsite restaurants, as the local choices are plentiful. The staff was extremely friendly. It's a few minute drive... More 

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Sydney, Australia
Contributor
18 reviews 18 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The pool was 35 degrees when the air temp was 37 and the beach was full of jelly fish. Drinks at the pool bar and other venues were >$10. The rooms are spacious but tired and not well serviced (hairs in the bathroom?) The location and general amenity is fine but the expectation of a Sheraton Hotel, particularly one that... More 

Was this review helpful? Yes 1
Vancouver, Canada
Senior Contributor
49 reviews 49 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

These grounds on 4 mile beach are spectacular and kept as neat as a pin! The villas are amply furnished with almost everything one could need. Updating would be such a plus! Evidently the Villas are all privately owned and thus it is up to each owner to update. Our Villa was a 3 bedroom and we loved the proximity... More 

Was this review helpful? Yes 1
Contributor
16 reviews 16 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed 3 nights in this resort in January 2015 in the superior lagoon view room 2111. Upon arrival we were welcomed by staff and check in was a breeze. The luggage handlers were absolutely amazing and made the experience very welcoming. The grounds are kept immaculate and are very beautiful. Although at times when I needed to go to... More 

Was this review helpful? Yes 1
Stevenage, United Kingdom
Top Contributor
130 reviews 130 reviews
39 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 1 week ago

You approach this hotel along an impressive drive through the complex' golf course and arrive at the hotel's magnificent entrance. The lobby is no less imposing, being spacious, airy and very tastefully decorated. We knew this would be an excellent 3-night stay. The grounds of the complex abut Four Mile Beach. A concierge took the luggage from the car, placing... More 

Was this review helpful? Yes 2
Contributor
12 reviews 12 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Interesting place to review. In its hey day one of the great luxury hotels in Australia. As all reviews mention it is a little dated now and the prices reflect that. I am not sure you can pay sub $200 a night for a room and then really moan about it not being super 5 star! The pools are fantastic... More 

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Sydney, Australia
Contributor
15 reviews 15 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is amazing. It has the biggest salt water lagoons I have ever seen. The 4 mile beach is right next door, but only to walk on the sand, its not advisable to swim on the beach, as there is a danger of being stung by box jellyfish. The hotel has its own restaurant, very pricey but the food... More 

Was this review helpful? Yes 1
Steve M, General Manager at Sheraton Mirage Port Douglas Resort, responded to this review

Hi Adonoloulos, Thank you for taking the time to share your feedback after your recent visit to Sheraton Mirage Port Douglas. It’s great to hear that you thoroughly enjoyed your stay including the lagoon pools, location and Breakfast Buffet. We look forward to welcoming you back again very soon when in Port Douglas. Kind Regards, Steve Molnar General Manager More 

Sydney, Australia
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed 1 week ago

The Hotel is located in a beautiful area on the nice beach. I believe that is about all. It is a 3 star Hotel and not as advertised 5 stars. The check in is fast, and not to friendly. The rooms and bath I had where quite dirty. The restaurant is completely overpriced and has very little features and benefits.... More 

Was this review helpful? Yes 2
Steve M, General Manager at Sheraton Mirage Port Douglas Resort, responded to this review

Hi 853berlin23, Thank you for sharing your comments on your recent stay. We value guest feedback and comments on your dining experience are appreciated as we regularly review our offerings with similar products to ensure value for money. Should you return to the region I would welcome the opportunity to update you with our refurbishment plans and we hope to... More 

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Additional Information about Sheraton Mirage Port Douglas Resort

Address: Port Douglas Road, Port Douglas, Queensland 4877, Australia
Phone Number:
Location: Australia > Queensland > Port Douglas
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sheraton Mirage Port Douglas Resort 4.5*
Number of rooms: 294
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Also Known As:
Sheraton Mirage Port Douglas Hotel Port Douglas
Sheraton Port Douglas
Port Douglas Sheraton
Hotel Style:
#7 Spa Hotel in Port Douglas
#11 On the Beach Hotel in Port Douglas
#24 Luxury Hotel in Port Douglas

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