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Sheraton Mirage Port Douglas Resort

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Port Douglas Road, Port Douglas, Queensland 4877, Australia
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Sheraton Mirage Port Douglas Resort
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1,680 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (1680)
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    (361)
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Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

The resort, although still beautiful!, is in need of a little TLC which they are starting to do! Staff are lovely, suites are generous in size! Pools and lagoons are not heated, and can be a little chilly to start with. Beach is lovely and sea is warmer than the pools in Summer! Overall, this resort is a lovely place... More 

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Sydney
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed for 5 nights . Although they are renovating you would not know . The only hotel on the beach and the pools are just divine . The service was perfect and staff lovely and very helpful and attentive . It will be fabulous when the renovation is complete . The rooms are roomy and beautiful view but will... More 

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Pokeno, New Zealand
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

We've been regular visitors here and while the resort does not currently have the grandeur it had 20 + years ago, the rooms and service were still good standard. Bus service, porterage, reception, pool side bar are all just as good. Location is second to none on 4 mile beach. Please keep the room rates affordable for us general public... More 

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Brisbane,Australia
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed 7 nights and wanted more. The hotel is undergoing renovation however we did not feel any impact or inconvenience from this. The grounds and lagoons with beaches are lovely, housekeeping do their work with minimum disruption and the lady looking after us was so friendly offering to return later on the only occasion when we were in our... More 

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London, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

Though grand, it was tired and dirty. We stayed for 3 nights and we were disappointed. The hotel is undergoing renovations but this was not an excuse for the filthy rooms. There were stains on the wall and carpet. Just not acceptable as a Sheraton hotel.

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Travelers are raving about these Port Douglas hotels

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I stayed at the Mirage back in the 90's, back then it was glorious. 2015 it's different case. The hotel is in desperate need of renovation, which has started but, it's badly showing its age. I have mixed opinions but pro and con goes like this. Pro: Room outlook and facilities good (although ageing) Pools and environment are beautiful Con:... More 

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Melbourne, Australia
1 review
5 of 5 stars Reviewed 5 days ago NEW

Holidayed in Port Douglas at the start of August with my girlfriend. We left our hubbys and kids at home and just wanted a nice relaxing holiday - and that's exactly what we got. The pools were absolutely perfect. The weather was sunny but quite windy when we were there, yet you could sit all day by the pool totally... More 

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Sheraton P, General Manager at Sheraton Mirage Port Douglas Resort, responded to this review

Hi LucyfromOz, Thank you for your comments on your recent visit to Sheraton Mirage Port Douglas Resort. It is always pleasing to receive such feedback and know you have enjoyed your stay. Looking forward to welcoming you back again one day soon. Kind Regards, Steve Molnar General Manager More 

Adelaide, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

We stayed for 5 nights and enjoyed our stay at this resort positioned right on beautiful Four Mile beach. We were greeted by very friendly staff at reception and were thrilled to be given an upgrade to a Lagoon Room which was spacious and had lovely views over one of the many lagoons. The grounds are huge with beautiful gardens... More 

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Sheraton P, General Manager at Sheraton Mirage Port Douglas Resort, responded to this review

Hi Vicky B, Thank you for your feedback following your recent stay at Sheraton Mirage Port Douglas Resort. Comments on your room, lagoon pools and tropical gardens are most welcome and it is pleasing to know the team added to your enjoyable stay. We hope to welcome you back again soon. Kind Regards, Steve Molnar General Manager More 

Alice Springs, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This hotel is at the beachfront of 4 miles beach....80's interior decor at the moment but the hotel is undergoing a major renovation. Their new rooms are bright and modern and each room is guarantee a view of the lagoon. Inside the property, there is a small chapel right next to the beach for weddings. A leisure 20 mins walk... More 

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Sheraton P, General Manager at Sheraton Mirage Port Douglas Resort, responded to this review

Hi CWY, Thank you for sharing your comments. It is always pleasing to hear such feedback and know that you have thoroughly enjoyed your stay. Looking forward to welcoming you back again should you return to the region. Kind Regards, Steve Molnar General Manager More 

Milan, Italy
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

The resort is located along the 4 miles beach, a beautiful sand stripe on the northern end of Port Douglas. Huge structure built in the late 80s, the rooms need a bit of renovation. Nevertheless all the facilities are very comfortable (great pools), breakfast is good and the staff is friendly.

Was this review helpful? Yes
Sheraton P, General Manager at Sheraton Mirage Port Douglas Resort, responded to this review

Hi Bimbi66, Thank you for taking the time to share your feedback after your visit to Sheraton Mirage Port Douglas Resort. We hope to welcome you back again one day soon. Kind Regards, Steve Molnar General Manager. More 

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