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Sheraton Mirage Port Douglas Resort

4.5 of 5 Port Douglas Road | PO Box 172, Port Douglas, Queensland 4877, Australia
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Sheraton Mirage Port Douglas Resort
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Sheraton Mirage Port Douglas Resort
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1,415 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Victoria, Australia
Contributor
15 reviews 15 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed today NEW

Just experienced a week in paradise, otherwise known as the Sheridan Mirage, Port Douglas. Amazing pools, great cocktails, right by amazing beach and wow you have to go for the seafood buffet! The staff were professional & nothing was too much trouble. They even sourced specialist bread to cater for our son's food intolerance.

Was this review helpful? Yes
Melbourne, Victoria, Australia
Reviewer
5 reviews 5 reviews
2 of 5 stars Reviewed today NEW

This was our first holiday in 5.5 years and after having stayed in Sheraton hotels previously, was really looking forward to a bit of luxury, as per their usual standard. Upon arriving at the hotel, the outside looked a little tired. Check in service was great, and a golf cart takes you to your room with your bags, which is... More

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Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

I booked this 7 day stay at the Sheraton Mirage resort at Port Douglas with some reservation, having read a lot of reviews that were not very complimentary. I needn't have worried. Sure, the place is a little dated, but nowhere near enough for anyone half reasonable not to enjoy the place. It's gorgeous. The pools are in some need... More

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Melbourne, Australia
Top Contributor
109 reviews 109 reviews
26 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is our 5th stay, I think it will be our last, because we have 'outgrown' it. In future we will probably rent one of the very glam large houses available in Port Douglas. The main reason this has worked so well for us in the past is the very fabulous lagoon pools, and the spacious villas. There are some... More

Was this review helpful? Yes 2
Hobart, Australia
Top Contributor
69 reviews 69 reviews
29 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I read a lot of reviews about this place before booking and I booked 6 nights in a Mirage Garden View Room with some trepidation, even though there was a special on and I got this at a great price. It was the pools that convinced me. I am so glad that I did book and stay here - especially... More

Was this review helpful? Yes 1
Sydney
Reviewer
4 reviews 4 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Watch out for the $10 and $15 in room dining charge. Shuttle $5 one way per adult. Also value for money, the buffet is bad. Happy hour is expensive! The property is over 3 decades old and is in excellent condition for its age. Pools are fantastic. Rooms are luxurious and big. Staff are young and on work visas Go... More

Was this review helpful? Yes 1
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here for 5 nights as did several of our family members a year ago and we returned again this year this time with our 8 month baby and loved it just as much the second time round. Brilliant spot right on the beach door step and close to the main strip. Decor a little out dated however rooms... More

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Steve M, General Manager at Sheraton Mirage Port Douglas Resort, responded to this review

Dear TienneSmith, Thank you for your kind review, we are delighted you enjoyed your holiday with us and look forward to welcoming you back one day soon. Kind regards, Steve Molnar General Manager More

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Our first visit to Mirage PD was 20 years ago in Sept. and we have returned regularly ( about 14 stays since) as a couple and as a family. There's a lot of chatter about this resort needing refurbishment etc. ( this process has already begun) but, frankly, it's almost irrelevant. A freshen wouldn't hurt but the whole point of... More

Was this review helpful? Yes 3
Steve M, General Manager at Sheraton Mirage Port Douglas Resort, responded to this review

Dear Luckylui, Thank you for taking the time to your share feedback. Your appreciation of the resort pools and our location is most welcome and we are looking forward to welcoming you back for your next stay. Kind Regards, Steve Molnar. General Manager. More

Sydney, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Well we are on the bus shuttle back to cairns. I was concerned after reading the reviews here . My husband and I stayed here for 7 days. We never felt like we were under each other's feet and the room was very spacious. We would come again in a Heartbeat. The staff across the whole hotel have made us... More

Was this review helpful? Yes 1
Steve M, General Manager at Sheraton Mirage Port Douglas Resort, responded to this review

Dear Suzanne S, Thank you for taking the time to share your feedback on the way back to the airport. We are delighted you enjoyed your holiday and we are looking forward to welcoming you back. Kind regards, Steve Molnar General Manager More

sydney
Top Contributor
51 reviews 51 reviews
22 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 1 week ago

Back again after 3 years , love the location and the access to the beach but oh as I said before they need to decide if this is a resort or a function venue last time we were woken by noisy function guests swimming at 3 am in the pools outside our room and yet again Friday night we were... More

Was this review helpful? Yes 2
Steve M, General Manager at Sheraton Mirage Port Douglas Resort, responded to this review

Dear oskardog, Thank you for your review regarding your recent stay. We always value feedback especially from return guests. I am unsure if your comments were raised during your stay and I would certainly welcome the opportunity to be contacted directly so I may update you on our refurbishment plans and assist with your next stay when you may next... More

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Additional Information about Sheraton Mirage Port Douglas Resort

Address: Port Douglas Road | PO Box 172, Port Douglas, Queensland 4877, Australia
Phone Number:
Location: Australia > Queensland > Port Douglas
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sheraton Mirage Port Douglas Resort 4.5*
Number of rooms: 294
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Also Known As:
Sheraton Mirage Port Douglas Hotel Port Douglas
Sheraton Port Douglas
Port Douglas Sheraton

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