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Ramada Resort Port Douglas

4.0 of 5
Hotel website
316 Port Douglas Rd, Port Douglas, Queensland 4877, Australia (Formerly Mercure Port Douglas Treetops Resort)
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Ramada Resort Port Douglas
Best prices for: 1 room 1 guest
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Ranked #27 of 45 Hotels in Port Douglas
A recent review
4 of 5 stars Reviewed August 28, 2013
SolihullHazza52 Solihull
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431 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Ramada Resort Port Douglas
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Solihull
Senior Contributor
48 reviews 48 reviews
13 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed August 28, 2013

We wanted to stay an extra week in Queensland and have access to the Daintree River area, and up as far as Cape Tribulation. The private apartment proved a sensible option. First floor, view over the water feature, parking on site. Had a few meals at the restaurant (Early Bird option recommended). Managed to swim in the pool in mid-afternoon... More 

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Adelaide, Australia
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 25, 2013

staying at the caravan park would be better than this the bed was terrible our room was right near the pool kids swimming and making noise from early in the morning it also had this horrible mouldy smell I know its damp in north Queensland but come on the price you pay to stay here is a rip off this... More 

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Sydney, Australia
Contributor
13 reviews 13 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed August 21, 2013

I have not ever posted anything negative before ... but there's a first time for everything!! Whilst our room was lovely, very modern & beautifully presented we were placed in A block on the ground floor. Our bedroom & living room were approx. 1-1/2 to 2 metres from the carpark. This afforded zero privacy. As soon as we saw our... More 

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RRPortDouglas, General Manager at Ramada Resort Port Douglas, responded to this review

Good Morning, Thankyou for your feedback and I am glad that you thought your apartment was great. The information provided on negative issues you had with the location of your room is appreciated and will be discussed within our team. This will help us get better as we will find ways to solve these issues. On a more positive note,... More 

Echuca, Australia
Top Contributor
190 reviews 190 reviews
47 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed August 21, 2013 via mobile

We booked a privately owned room A317 and it was very cost effective. We have a king size bed and plenty of space to move around. The restaurant on site next to the pool is the best location for a good meal and very relaxing night. Recommend to all.

Was this review helpful? Yes 1
RRPortDouglas, General Manager at Ramada Resort Port Douglas, responded to this review

Good Morning, Thankyou for your feedback about the resort. I am glad you enjoyed your holiday and I will pass on your review to our restaurant team. We hope to welcome you back to Port Douglas in the near future. Kind Regards Nathan Hunt More 

Brisbane, Australia
Top Contributor
50 reviews 50 reviews
37 hotel reviews
201 helpful votes 201 helpful votes
3 of 5 stars Reviewed August 17, 2013

We stayed here as part of our club membership and booked a 2 bedroom Deluxe room. We arrived at about 3pm and the room required it's final check, they took our number and called us right on 4pm which is the resort check-in time. The room was in A block, the first apartment on the 1st level (ground, 1, 2).... More 

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Auckland, New Zealand
Top Contributor
56 reviews 56 reviews
56 hotel reviews
331 helpful votes 331 helpful votes
5 of 5 stars Reviewed August 17, 2013

Everybody loves Thai and Filipino friendly service, and many people I know all but fear Australian hospitality staff. This place has got the right idea and must have a terrific staff-training program. Every single staff member was good, and Natalie (I think I have that name right...curly dark hair) at the front desk was just excellent! Bubbly, enthusiastic.. just a... More 

Was this review helpful? Yes 7
RRPortDouglas, General Manager at Ramada Resort Port Douglas, responded to this review

Good Morning, It is great to read that you enjoyed your stay with us. I will forward your comments onto to our team. It is very reassuring to know we are heading in the right direction. I hope you can make it back to Port Douglas in the near future. Warm Regards Nathan Hunt More 

Brisbane, Australia
Contributor
20 reviews 20 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 6, 2013

My husband and I stayed at the Ramada Resort Port Douglas. As we came in we were welcomed by their Cockatoo Bozo. The Ramada was a great place with very nice tropical gardens, a restaurant and a swimming pool. There were very comfortable chairs placed around the resort where you could sit and read a book or the paper. The... More 

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 4, 2013 via mobile

As we are waiting for our bus to take us back to Cairns thought I'd share with you our stay . Coffee ran out in the room went to front desk to get more and was told thatnext time there would be a charge! Our stay was 11 nights not once was the room serviced if you want clean towels... More 

Was this review helpful? Yes 1
Sydney, Australia
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 28, 2013

Where do you start. Well on the positive side the staff are very friendly and helpful and the grounds are beautiful although don't appear to be well kept. However these do not make up for the tired rooms with faulty equipment, the view overlooking the car park and back of hotel next door, no balcony and overall lack of ambiance... More 

Was this review helpful? Yes 3
Brisbane, Australia
Contributor
16 reviews 16 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 26, 2013

I have stayed several times now at this beautiful resort. I love the dining area that is very open and has lots of magnificent trees coming up through the boardwalk style open air restaurant . The pool is beautiful and offers lots of shaded areas if you like to stay out of the sun. It has plenty of sunny areas... More 

Was this review helpful? Yes 1
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