We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 46 Port Douglas hotels

Ramada Resort Port Douglas

4.0 of 5 Resort   |   316 Port Douglas Rd, Port Douglas, Queensland 4877, Australia (Formerly Mercure Port Douglas Treetops Resort)
Hotel amenities
Save Saved
You added Ramada Resort Port Douglas to your Saves list
Ramada Resort Port Douglas
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
75%
Ranked #26 of 46 hotels in Port Douglas
A recent review
4 of 5 stars reviewed 3 weeks ago
Jon C Melbourne, Australia
  • Overview
  • Reviews (301)
  • Similar Hotels
  • Photos (121)
  • Amenities
  • Q&A
  • Room tips (92)
  • Location
  • More
Write a Review

301 people have reviewed this hotel

Traveler rating
    96
    130
    45
    16
    14
See reviews for
68
150
10
2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
Date | Rating
  • English first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
There are newer reviews for Ramada Resort Port Douglas
See the most recent reviews
Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for a week over the School holidays in an apartment as we were travelling with the kids. Price was reasonable and you get what you pay for - reasonable facilities but nothing like you get in a 5 star resort. Good location and the grounds were well maintained and the kids liked the restaurant and pool. Only thing... More

Was this review helpful? Yes 1
Jo C, Guest Relations Manager at Ramada Resort Port Douglas, responded to this review

Dear Jon C Thank you for taking the time to provide feedback to us regarding your recent stay here at Ramada Port Douglas. We greatly appreciate your comments, as they help us in our effort to continually improve our level of service. Thank you again for your comments and we look forward to the opportunity of welcoming you back to... More

brisbane
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Tonight we chose to dine at the restaurant as a group of eight (8). I asked our family to describe the restaurant on their experience....Perfect; fresh; quality; a rainforest experience; amazing presentation and delicious'. Both Stevie and Anja were delightful. Thank you for a wonderful evening.

Was this review helpful? Yes
Jo C, Guest Relations Manager at Ramada Resort Port Douglas, responded to this review

Dear guest Thank you for taking the time to provide feedback to us regarding your recent stay here at Ramada Port Douglas. We particularly appreciate positive feedback about our staff as this is a great way for the staff member and the management team to realise that we are delivering on our Count On Me! service promise. It is very... More

Whangaroa, New Zealand
Contributor
14 reviews 14 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A reasonable price, beautiful rooms with air-conditioning (must!) a beautiful open lobby, water features, AND the pool area is like something out of a magazine - truly magnificent! I loved the service and the tropical temperature makes lounging around by the pool in the evenings a beautiful option.

Was this review helpful? Yes 1
Jo C, Guest Relations Manager at Ramada Resort Port Douglas, responded to this review

Dear guest Thank you for taking the time to provide feedback to us regarding your recent stay here at Ramada Port Douglas. We greatly appreciate your comments, as they help us in our effort to continually improve our level of service. Thank you again for your comments and we look forward to the opportunity of welcoming you back to Ramada... More

Contributor
16 reviews 16 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 22, 2014

We stayed in February for a family members wedding. The 2 bedroom apartment was modern, beautifully furnished and huge in size. Each bedroom had its own bathroom and a lounge-room & kitchen separated the 2 bedrooms. The only issue we had with the room was that one of the shower drains in the bathrooms was blocked, flooding the bathroom when... More

Was this review helpful? Yes
Jo C, Guest Relations Manager at Ramada Resort Port Douglas, responded to this review

Dear guest Thank you for taking the time to provide feedback to us regarding your stay here at Ramada Port Douglas. We greatly appreciate your comments, as they help us in our effort to continually improve our level of service. Thank you again for your comments and we look forward to the opportunity of welcoming you back to Ramada Port... More

Melbourne
Top Contributor
52 reviews 52 reviews
22 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed June 21, 2014

I didn't stay here but I came for breakfast and the shuttle to town departs from here. One morning (sat 26 Oct 2013), my friend and I were $3 short for the shuttle before we could get to a bank. The receptionist on duty loaned us the money from her own purse. No way she had to do that, we... More

Was this review helpful? Yes 1
Jo C, Guest Relations Manager at Ramada Resort Port Douglas, responded to this review

Dear Kel: Thank you for taking the time to provide feedback to us regarding your recent experience at Ramada Port Douglas. We greatly appreciate your comments, as they help us in our effort to continually improve our level of service. It is fantastic to hear such positive feedback about our team. Thank you again for your comments and we look... More

Melbourne, Australia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 21, 2014

We stayed there on June 2014, the pool was great ,it had a swim up bar. The restaurant was average, a bit old and tired ,and over priced , like most guests, we made dinner in our room ,or went to one of the many bars and restaurants, in town ,we rented a car at cairns so we weren't relying... More

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 19, 2014

My wife and I stayed in a private room in the C block it was well presented. The rain forest gardens and lagoon style pool were brilliant the restaurant was nice and you can use shop a dockets to get a 2 for 1 meal. The only down side was there were no balcony's on the rooms.

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 19, 2014

This hotel is not worth the money. There's nothing impressive about paying 5 star prices and getting 2 star facilities. On arrival we were left to lug all our heavy luggage up 3 flights of stairs on our own, our room smelt musty and the bed was made only with a sheet! No blanket, no duvet, nothing! The 'free' wifi... More

Was this review helpful? Yes 2
Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 8, 2014 via mobile

As above....plus.....brilliant lagoon pool, frequent happy hours, not too far from main st shopping centre and happy fun staff. Near to the beach however the beach is recommended only for long walks. Rooms are spacious with everything you need for a family stay.

Was this review helpful? Yes 2
Perth, Australia
Contributor
11 reviews 11 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 6, 2014

The Ramada managed by Wyndham was a great size unit, with separate spelling and living areas so we had the opportunity to do whatever we wanted too at whatever time we wanted. The kitchen was well appointed and just added to the romance of the place. The day spa was pretty dam good too.

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage Ramada Resort Port Douglas, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing
Hotels you might also like...
Check In Check Out
Price Your Stay

Been to Ramada Resort Port Douglas? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ramada Resort Port Douglas

Address: 316 Port Douglas Rd, Port Douglas, Queensland 4877, Australia (Formerly Mercure Port Douglas Treetops Resort)
Location: Australia > Queensland > Port Douglas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Ramada Resort Port Douglas 4*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Travelocity, Cheap Tickets, Priceline, Hotels.com, Tingo, Agoda, BookingOdigeoWL and Venere so you can book your Ramada Resort Port Douglas reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ramada Resort Port Douglas Hotel Port Douglas
Mercure Port Douglas
Port Douglas Mercure
Treetops Port Douglas

121 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (100)
Viewed
Hotel & grounds (31)
Viewed
Pool/beach area (19)
Viewed
Room/suite (15)
Viewed
Bathroom (2)
Viewed
Dining (5)
Viewed
View from room (1)
Viewed
Other (27)

Management photos: Courtesy of the property manager

Viewed
All management photos (22)
Viewed
Hotel & grounds (4)
Viewed
Pool/beach area (1)
Viewed
Room/suite (8)
Viewed
Dining (2)
Viewed
Other (7)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style
#13 Top resorts Hotel in Port Douglas #21 Luxury Hotel in Port Douglas #23 Family Hotel in Port Douglas
Hotel Class
Official Description (provided by the hotel)
Immerse yourself in a topical oasis .... Located a short walk from Port Douglas' famous Four Mile Beach the Ramada Resort Port Douglas provides a laid back tropical oasis set amongst relaxing rainforest gardens. The centerpiece of the resort is the heated tropical lagoon pool complete with waterfall and swim-up bar. The resort surrounds a unique pocket of Melaleuca rainforest, free flowing waterways and delightful lily ponds. Large barramundi can be seen swimming in the ponds, native birds and Ulysses butterflies with the iridescent blue wings make the gardens their home. Ramada Resort Port Douglas is the perfect base to just kick back and relax or for those who wish to get out and experience the World Heritage rainforests, Great Barrier Reef or the many attractions, tours and activities the region has to offer. Spacious and air-conditioned rooms, on-site restaurant and bar and the modern resort facilities all combine to make the Ramada Resort the perfect choice for your Port Douglas holiday. ... more   less 
Number of rooms
30

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer