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Ramada Resort Port Douglas

4.0 of 5
Hotel website
316 Port Douglas Rd, Port Douglas, Queensland 4877, Australia (Formerly Mercure Port Douglas Treetops Resort)
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Ramada Resort Port Douglas
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Ranked #28 of 45 Hotels in Port Douglas
A recent review
4 of 5 stars reviewed yesterday
Erica K Cremorne, New South Wales, Australia
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471 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (136)
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Cremorne, New South Wales, Australia
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed the week leading up to Easter and had the best week. The room was spacious and relaxing, beautiful gardens and the pool was soo nice. The staff were always helpful in organising tours and suggestions on where to eat.

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Indianapolis, Indiana
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed yesterday NEW

The resort itself is lovely - serene and peaceful. There is a fabulous area with comfortable chairs overlooking barramundi-stocked ponds that are perfect for curling up with a good book. This area alone was worth staying there. However, there are a few cautions... the pull out sofa is really only suitable for children. My 22-year old daughter's back was seriously... More 

Was this review helpful? Yes 1
Melbourne
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Friend and I stayed here over the June long weekend for 5 nights. Our room was huge as was the bathroom. We wanted to get away from the Melbourne cold and we certainly did! The resort is very nice and the grounds are lovely. The pool was a little cool, I thought it was heated? It's a bit out of... More 

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Cairns
Senior Reviewer
8 reviews 8 reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We had the best time here, the pool and bar area is fantastic. Breakfast is to die for with all you can eat. Room is amazing, loved the bath!! bed was huge. Our room was also very quiet on the 3rd floor. Most of all we loved the staff, they are so friendly, each and everyone of them. Not a... More 

Review collected in partnership with Wyndham Hotel Group

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Melbourne, Australia
Top Contributor
108 reviews 108 reviews
31 hotel reviews
123 helpful votes 123 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was our second stay at Ramada Port Douglas this year and it was as overall as exceptional as the first. The friendliness and professionalism of entire staff are accredited to why we really enjoyed our stays at this resort. The tranquilaty of relaxing by the resort pool and leisurely strolls along 4 Mile Beach which is directly accessible from... More 

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Melbourne, Australia
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed for four nights and just loved it. Geat big spacious rooms, beautiful gardens and pool area. Day spa and restaurant were a bonus. We felt really well looked after and had a great time. Highly recommend.

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Peta E, Front Office Manager at Ramada Resort Port Douglas, responded to this review

Dear Minda75, Thank you for taking the time to post a review regarding your recent stay. I’m pleased to hear that you had a fantastic stay & that you enjoyed both your room & the Resort Facilities. We very much appreciate the recommendation. Minda75, thank you again for your review, we look forward to welcoming you back to the Resort... More 

Sydney, Australia
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Second time we have been to the Ramada and thoroughly enjoyed our family stay. Rooms are generous size and the pool is great. Excellent facilities at the pool, restaurant, bar and free wifi. I had a massage at the spa which was fantastic and rented bicycles that we rode on the beach with the kids. Great fun!

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Peta E, Front Office Manager at Ramada Resort Port Douglas, responded to this review

Dear Stu_white, Thank you for choosing to stay with us again on your recent holiday, it’s always a pleasure to welcome back our return guests. I’m pleased to hear that you enjoyed the facilities that the Resort offers & that you enjoyed your massage at the in house spa. Stu_white, thank you for taking the time to post a review... More 

Contributor
20 reviews 20 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We stayed in a two bedroom apartment which was new and clean. The pool was beautiful but not much sun in it because of the trees and the water was cooler than the ocean. You could hear noises from upstairs and outside, walls must not be thick. They tried making us go to Whyndam meetings twice and that annoyed me.... More 

Was this review helpful? Yes 1
Peta E, Front Office Manager at Ramada Resort Port Douglas, responded to this review

Dear Verottica, I’m pleased to hear that you had a relaxing stay with us & that you enjoyed spending time by the pool. The internet in the room is a paid service, however we do offer complimentary Wifi by the pool along with two computer terminals for guest use in the foyer. Verottica, thank you for choosing to stay with... More 

Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Thankfully for our stay. Ramada resort is beautiful I love all the trees and vines hanging over the pool it's beautiful! Beach just a short walk if you want to sunbath although I found the sunlounges to have ample sun. Buffet breakfast affordable and best around with everything hot and fresh especially loved the pancake machine. Dined at resort restaurant... More 

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Peta E, Front Office Manager at Ramada Resort Port Douglas, responded to this review

Dear Susan C, Thank you for choosing to stay with us on your recent Port Douglas holiday. I’m pleased to hear that you enjoyed the Resort facilities & in particular the pool area. I’ll be sure to pass along your positive comments regarding your meals to our food & beverage team. Susan C, thank you for taking the time to... More 

Pukekohe, New Zealand
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here as the last part of a two week holiday to Queensland. On arrival we were greeted by friendly staff and advised that the restaurant would be closing soon as we had late flights, and there was no other food options there, but then told that Carnavale was on in town with plenty of options. We got great... More 

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Peta E, Front Office Manager at Ramada Resort Port Douglas, responded to this review

Dear Shakey72, Thank you for choosing to end you Queensland holiday with us in Port Douglas. I was pleased to hear that you found the staff to be friendly upon your arrival & that you enjoyed your room. Thank you for your feedback regarding the disabled car parking, we have recently made some improvements to the parking area & have... More 

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