We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 46 Port Douglas hotels

Ramada Resort Port Douglas

4.0 of 5 Resort   |   316 Port Douglas Rd, Port Douglas, Queensland 4877, Australia (Formerly Mercure Port Douglas Treetops Resort)
Hotel amenities
Save Saved
You added Ramada Resort Port Douglas to your Saves list
Ramada Resort Port Douglas
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
76%
Ranked #27 of 46 hotels in Port Douglas
A recent review
4 of 5 stars reviewed 2 days ago
Ruth N Ballarat, Australia
  • Overview
  • Reviews (309)
  • Photos (122)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (95)
  • Location
  • More
Write a Review

309 people have reviewed this hotel

Traveler rating
    99
    134
    46
    16
    14
See reviews for
70
154
10
2
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
Date | Rating
  • English first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Ballarat, Australia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

We spent a week in this beautiful resort in a two bedroom apartment with 6 people staying. It was spacious and the fold out lounge bed was very comfortable. The staff were very friendly and helpful. The resort is set in the rainforest and the pool was delightful with trees providing a beautiful canopy. Resort was within walking distance to... More

Was this review helpful? Yes
Port Melbourne, Victoria, Australia
Senior Reviewer
7 reviews 7 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Beautiful resort set amidst a melaleuca rain Forrest. Lagoon type swimming pool with a swim up bar and restaurant. Rooms are large and comfortable. Shopping centre is within walking distance, there is access to the 4 mile beach and the shuttle to port douglas .

Was this review helpful? Yes 1
Perth, Australia
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I flew into Cairns and with a hire car drove the 61 Kilometres to the Resort. It was a great scenic drive on the Captain Cook Highway a serpentine like road which was well marked. The Ramada Resort is very easy to find and holds a great location in the tourist town. Just outside to be far enough away and... More

Was this review helpful? Yes
Melbourne, Australia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

Fantastic place to stay my wife and I and two friends stayed for a week there the resort was clean and the room was nice the staff was great the food was Ok but the food at port Douglas was Fantastic at Other places great place to stay and have fun.from 2/8/2014 to 9/8/2014

Was this review helpful? Yes
Jo C, Guest Relations Manager at Ramada Resort Port Douglas, responded to this review

Dear Alan Thank you for taking the time to provide feedback to us regarding your recent stay here at Ramada Port Douglas. We greatly appreciate your comments, as they help us in our effort to continually improve our level of service. Your comments regarding the food will be shared with our food & beverage department. Thank you again and we... More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

Perfect distance from everything ( if you hire a car) and has a beautiful pool! The service was great, and I loved the food specials at the restaurant! The resort charges quite resonably for what it provides and as a uni student travelling with friends it was perfect for what we were after.

Was this review helpful? Yes
Jo C, Guest Relations Manager at Ramada Resort Port Douglas, responded to this review

Dear Sharni Thank you for taking the time to provide feedback to us regarding your recent stay here at Ramada Port Douglas. We greatly appreciate your comments, as they help us in our effort to continually improve our level of service. I'm glad you enjoyed our daily restaurant specials, we think they offer great value to our guests Thank you... More

Darwin
Senior Contributor
33 reviews 33 reviews
5 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We really liked our stay here. First off - we're a family and they were able to provide us with a cot. This was the first hotel we've stayed out that actually remembered the cot (even though we always call a couple of times to remind them). The cot was set up and clean. So happy with that. The location... More

Was this review helpful? Yes
Jo C, Guest Relations Manager at Ramada Resort Port Douglas, responded to this review

Thank you for taking the time to provide feedback to us regarding your recent stay here at Ramada Port Douglas. We greatly appreciate your comments, as they help us in our effort to continually improve our level of service. Specifically, thank you for your comments regarding the pool bar and the Tree Bar & Grill restaurant; we are sorry that... More

Cairns, Australia
Senior Contributor
49 reviews 49 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I just want to start this off by saying that we did enjoy our stay, the staff were all super friendly and the location is good. There were however a few let downs. For starters, the rooms are the biggest let down. They seem quite outdated furniture wise and the rock solid king bed (which is made up of two... More

Was this review helpful? Yes 1
Jo C, Guest Relations Manager at Ramada Resort Port Douglas, responded to this review

Dear Carly Thank you for taking the time to contact us regarding your recent stay here at Ramada Port Douglas. Please accept my apologies for our lack of attention to detail and cleanliness of your unit, I will be sure to review your comments with our housekeeping team. Thank you also for your feedback regarding the pool heating. Our pool... More

Sydney
2 reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

Just returned from an 8 day stay - 1 bedroom room was very nice, facilities good. Had hired a car and parking was an issue in the evenings. Breakfast was great and staff very helpful in both the restaurant and front desk. Would return to this resort again without hesitation. Would be perfect if the pool had a spa :)

Was this review helpful? Yes 1
Jo C, Guest Relations Manager at Ramada Resort Port Douglas, responded to this review

Dear Liz, Thank you for taking the time to provide feedback to us regarding your recent stay here at Ramada Port Douglas. We greatly appreciate your comments, as they help us in our effort to continually improve our level of service. We are so pleased that you enjoyed your stay and will definitely take on board your comments about the... More

South Australia, Australia
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My friend and I checked out this morning after a five night stay at Ramada. We could not have asked for any thing more from the resort and it's staff. We spent a few hours being pampered by the girls in the day spa and this was honestly the best day spa I have been to. the girls were amazing... More

Was this review helpful? Yes 1
Jo C, Guest Relations Manager at Ramada Resort Port Douglas, responded to this review

Dear Hayley Thank you for taking the time to provide feedback to us regarding your recent stay here at Ramada Port Douglas. We are so pleased that you had an enjoyable stay at the resort and we will certainly be passing on your comments regarding the great service in the spa to the team there. Thank you again for your... More

Brisbane, Australia
Contributor
14 reviews 14 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great value for money. Lovely little place built around an Asian inspired garden and pond. It's got a great looking restaurant and is a 10 Min walk from the beach. Would be a great resort for a family or a couple. Nice pool. Really friendly service at reception. Laundry needs 4x $1 coins so if you're staying for awhile, stock... More

Was this review helpful? Yes 3
Jo C, Guest Relations Manager at Ramada Resort Port Douglas, responded to this review

Thank you for taking the time to provide feedback to us regarding your recent stay here at Ramada Port Douglas. We are pleased that you enjoyed your stay at the resort as we pride ourselves on great value and friendly service. Thank you again for your comments and we look forward to the opportunity of welcoming you back to Ramada... More

Owners: What's your side of the story?
If you own or manage Ramada Resort Port Douglas, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Ramada Resort Port Douglas? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ramada Resort Port Douglas

Address: 316 Port Douglas Rd, Port Douglas, Queensland 4877, Australia (Formerly Mercure Port Douglas Treetops Resort)
Location: Australia > Queensland > Port Douglas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Ramada Resort Port Douglas 4*
Reservation Options:
TripAdvisor is proud to partner with Agoda, Orbitz, Expedia, Travelocity, Booking.com, Cheap Tickets, Priceline, Hotels.com, Tingo, BookingOdigeoWL, Otel and Venere so you can book your Ramada Resort Port Douglas reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ramada Resort Port Douglas Hotel Port Douglas
Mercure Port Douglas
Port Douglas Mercure
Treetops Port Douglas

122 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (101)
Viewed
Hotel & grounds (31)
Viewed
Pool/beach area (19)
Viewed
Room/suite (15)
Viewed
Bathroom (2)
Viewed
Dining (5)
Viewed
Business center/function rooms (2)
Viewed
View from room (1)
Viewed
Other (26)

Management photos: Courtesy of the property manager

Viewed
All management photos (22)
Viewed
Hotel & grounds (4)
Viewed
Pool/beach area (1)
Viewed
Room/suite (8)
Viewed
Dining (2)
Viewed
Other (7)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Port Douglas with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style
#14 Top resorts Hotel in Port Douglas #21 Luxury Hotel in Port Douglas #22 Family Hotel in Port Douglas
Hotel Class
Official Description (provided by the hotel)
Immerse yourself in a topical oasis .... Located a short walk from Port Douglas' famous Four Mile Beach the Ramada Resort Port Douglas provides a laid back tropical oasis set amongst relaxing rainforest gardens. The centerpiece of the resort is the heated tropical lagoon pool complete with waterfall and swim-up bar. The resort surrounds a unique pocket of Melaleuca rainforest, free flowing waterways and delightful lily ponds. Large barramundi can be seen swimming in the ponds, native birds and Ulysses butterflies with the iridescent blue wings make the gardens their home. Ramada Resort Port Douglas is the perfect base to just kick back and relax or for those who wish to get out and experience the World Heritage rainforests, Great Barrier Reef or the many attractions, tours and activities the region has to offer. Spacious and air-conditioned rooms, on-site restaurant and bar and the modern resort facilities all combine to make the Ramada Resort the perfect choice for your Port Douglas holiday. ... more   less 
Number of rooms
30

Questions & Answers

Questions? Get answers from Ramada Resort Port Douglas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer