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BIG4 Port Douglas Glengarry Holiday Park

70 Mowbray River Road, Port Douglas, Queensland 4877, Australia
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BIG4 Port Douglas Glengarry Holiday Park
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BIG4 Port Douglas Glengarry Holiday Park
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56 Reviews from our TripAdvisor Community

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Traveler rating
    22
    15
    9
    6
    4
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
  • All months
    (56)
  • Mar-May only
    (13)
  • Jun-Aug only
    (27)
  • Sep-Nov only
    (9)
  • Dec-Feb only
    (7)
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Adelaide, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Just dropped in to the big 4 to use there little water maze, happy to pay there $10/$15 per child ( seems to depend on who serves you) or person using facilities but having to pay for the privilege of supervise your own kids ie. Stand at the fence and watch them, is a bit of a cash grabbing rort.... More 

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Margy B, Manager at BIG4 Port Douglas Glengarry Holiday Park, responded to this review

I am sorry that you did not feel it was worth your while to go in & spend some quality time playing & swimming with your children in our pool & water-park area while you were on holidays rather then just supervising them from outside the fence . Our water-park is primarily for the use of people staying in our... More 

Maryborough, Australia
Level Contributor
57 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had a bad start. We had booked in some months before but Advanced our arrival time by a day. We were assured by phone a couple of days prior that this was manageable. It took about an hour to find a spot for us when we arrived. The booking system needs a review or staff need more training. Apart... More 

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Margy B, Manager at BIG4 Port Douglas Glengarry Holiday Park, responded to this review

I am glad you enjoyed your stay at our park & thought our facilities for kids were good. I am sorry it took awhile to find a spot for you but it is the busiest time of the year & it does get a bit hectic when there are so many people arriving all at ones & unfortunately when you... More 

Brisbane, Australia
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Took 50mins to check in, staff were so disorganised, size of site we were allocated was too small for our sized camper trailer. Lighting was poor and walking to amenities the road was breaking away and lots of uneven surfaces if you didn't have a torch to see where you were walking you would have rolled an ankle for sure.... More 

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Riffa, Bahrain
Level Contributor
69 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Busy time of year and the staff were friendly and accommodating. Found a site away from the jumping castle and water park - great for the kids! Amenities were modern and clean. You can walk or bike ride along a path to Port Douglas -10 kms. Nice to enjoy the local bird life.

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Karlsruhe, Germany
1 review
5 of 5 stars Reviewed 4 weeks ago

I stayed with my family 2 times for 3 nights each on this campground and we enjoyed our stay very much. The staff was very friendly and took well care of our wishes. Even when staying longer, they successfully made every effort to keep us in our site we liked so much. The ammenities were very tidy and quite new.... More 

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Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed June 23, 2015

Called ahead to make the reservation - staff failed to mention that the road in or out of the campsite will be completely closed off due to the Cairns Iron Man. If we would have known we would not have stayed! We were told in the morning there was no way in or out, all roads closed unless we wanted... More 

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Margy B, Manager at BIG4 Port Douglas Glengarry Holiday Park, responded to this review

I am sorry you were not aware that the road was closed due to the Cairns Iron-man One day event which is an World Class Annual Event which brings competitives from all over the world,to our beautiful part of the world. The road closures while inconvenient to us are out of our control. We did try to let every one... More 

Cairns
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed May 26, 2015

Had 2 nights at the park last weekend. Booked in without any trouble for the 2 nights camping on an unpowered site. The facilities and amenities were all very clean and in good condition. The big draw for this park now is the WaterPark play area for the kids, they thought it was AWESOME! The pool is heated but the... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed May 25, 2015 via mobile

I highly recommend this awesome park! Hubby & I are on a 10 week holiday with children aged 10, 8 & 5. We stayed for 5 days and the kids had a blast! The water park was superb. So much fun. Max & Margaret, the owners were so friendly and were wonderful hosts. Priced very well for all that you... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 17, 2015 via mobile

We are planning our trip to Port Douglas and wanted to make a reservation at this campsite. However, we will not even make it there as the lady on the phone was very unfriendly. The promotion, stay 3 pay 2 night,was only supposed to be for 'locals'and apparently we did not sound local enough. This is the very first time... More 

Was this review helpful? Yes 1
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 16, 2015

We stopped there a few days ago after driving across from Mareeba. We occupied an unpowered site. We did book prior to arrival but receptionist let us drive around and pick a site ourselves. Management was extremely helpful - gave us a great new tip when reversing our pop-top! Kids loved the water park. We stayed in the second week... More 

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