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BIG4 Port Douglas Glengarry Holiday Park

70 Mowbray River Road, Port Douglas, Queensland 4877, Australia
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1 room 1 guest
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BIG4 Port Douglas Glengarry Holiday Park
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60 Reviews from our TripAdvisor Community

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Traveler rating
    22
    18
    10
    6
    4
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
  • All months
    (60)
  • Mar-May only
    (13)
  • Jun-Aug only
    (31)
  • Sep-Nov only
    (9)
  • Dec-Feb only
    (7)
All months
Level Contributor
60 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago

Got the last powered site they had it was VERY narrow which suited our camper.But people from non powered sites down the hill walked through our site all night to get to the camp kitchen and toilet blocks not real impressed with this.Nothing like having people strangers watching you cooking and eating your dinner.Site 76. It was nice to be... More 

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Adelaide, Australia
Level Contributor
50 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed 4 nights in Jjuly 2015 in 2 bed Villa ($560 with big 4 disc). This park is outside main part of Pt Douglas (Macrossan st) by about 8k. 2 sides to the park the original older side stayed there in 1 bed villa 2 years ago and the newer side behind the front office. Owners fairly new and attempting... More 

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Greater Canberra, Australia
Level Contributor
90 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our group of two families of four had booked two grassed powered sites several months prior to our arrival in July en route to Cape York. Our check in was painfully slow and difficult. We were dealing with the manager, Margy, The process took over 40 minutes as she was obviously moving sites around trying to squeeze as many persons... More 

Was this review helpful? Yes 1
Christchurch, New Zealand
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We are from Christchurch New Zealand and joined up with Big4 in Maroochydore and have used Big4 on our journey North. Had read other Trip Advisor reviews about Port Douglas Glengarry and some were not that great especially with regard to staff. We booked for 4 nights. The check in staff were very friendly and helpful. Our ensuite cabin was... More 

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Adelaide, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 17, 2015

Just dropped in to the big 4 to use there little water maze, happy to pay there $10/$15 per child ( seems to depend on who serves you) or person using facilities but having to pay for the privilege of supervise your own kids ie. Stand at the fence and watch them, is a bit of a cash grabbing rort.... More 

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Margy B, Manager at BIG4 Port Douglas Glengarry Holiday Park, responded to this review

I am sorry that you did not feel it was worth your while to go in & spend some quality time playing & swimming with your children in our pool & water-park area while you were on holidays rather then just supervising them from outside the fence . Our water-park is primarily for the use of people staying in our... More 

Maryborough, Australia
Level Contributor
62 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed July 9, 2015

We had a bad start. We had booked in some months before but Advanced our arrival time by a day. We were assured by phone a couple of days prior that this was manageable. It took about an hour to find a spot for us when we arrived. The booking system needs a review or staff need more training. Apart... More 

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Margy B, Manager at BIG4 Port Douglas Glengarry Holiday Park, responded to this review

I am glad you enjoyed your stay at our park & thought our facilities for kids were good. I am sorry it took awhile to find a spot for you but it is the busiest time of the year & it does get a bit hectic when there are so many people arriving all at ones & unfortunately when you... More 

Brisbane, Australia
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed July 1, 2015

Took 50mins to check in, staff were so disorganised, size of site we were allocated was too small for our sized camper trailer. Lighting was poor and walking to amenities the road was breaking away and lots of uneven surfaces if you didn't have a torch to see where you were walking you would have rolled an ankle for sure.... More 

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Riffa, Bahrain
Level Contributor
72 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed June 30, 2015

Busy time of year and the staff were friendly and accommodating. Found a site away from the jumping castle and water park - great for the kids! Amenities were modern and clean. You can walk or bike ride along a path to Port Douglas -10 kms. Nice to enjoy the local bird life.

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Karlsruhe, Germany
1 review
5 of 5 stars Reviewed June 27, 2015

I stayed with my family 2 times for 3 nights each on this campground and we enjoyed our stay very much. The staff was very friendly and took well care of our wishes. Even when staying longer, they successfully made every effort to keep us in our site we liked so much. The ammenities were very tidy and quite new.... More 

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Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed June 23, 2015

Called ahead to make the reservation - staff failed to mention that the road in or out of the campsite will be completely closed off due to the Cairns Iron Man. If we would have known we would not have stayed! We were told in the morning there was no way in or out, all roads closed unless we wanted... More 

Was this review helpful? Yes
Margy B, Manager at BIG4 Port Douglas Glengarry Holiday Park, responded to this review

I am sorry you were not aware that the road was closed due to the Cairns Iron-man One day event which is an World Class Annual Event which brings competitives from all over the world,to our beautiful part of the world. The road closures while inconvenient to us are out of our control. We did try to let every one... More 

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