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All 82 Cairns accommodations

Citysider Holiday Apartments

3.5 of 5 Condominium   |   17A Upward Street, Cairns, Queensland 4870, Australia
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Citysider Holiday Apartments
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92%
Certificate of Excellence 2013
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170 people have reviewed this hotel

Traveler rating
    97
    59
    6
    5
    3
See reviews for
93
26
2
4
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Swedish first
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English first
Mackay, Australia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 17, 2014

We found out stay at Citysider to be excellent, our 2 bed unit self contained was of an excellent standard and good value for money. It was so great to have everything we needed for our stay including our own laundry and dishwasher, lovely spacious rooms and all modern and tastefully decorated. Air conditioning was fabulous and a great relief... More

Was this review helpful? Yes 3
citysider, Manager at Citysider Holiday Apartments, responded to this review

Thanks for the positive feedback! Hope to see you again! More

Pooraka, Australia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 7, 2014

I Enjoyed the 2Br apartment - holiday in cairns. It is in a good location, Nice and Clean, Helpfully and Friendly Reception. Good place for families and friends. I will come back to this place again. I give 4 Stars for the place.

Was this review helpful? Yes 2
citysider, Manager at Citysider Holiday Apartments, responded to this review

Thanks for the good review! We look forward to welcoming you back someday! More

Canberra, Australia
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 4, 2014

Stayed 3 nights and despite reading some reviews around cleanliness and carpets we were very happy. Air cons were a bit old and noisy. There was less than half a roll of toilet paper when we arrived. When we asked for more we were told were not a hotel you have to go and buy your own. Despite pleadings that... More

Was this review helpful? Yes 2
citysider, Manager at Citysider Holiday Apartments, responded to this review

We are glad that you enjoyed most aspects of your stay. We are self-catering apartments, so anything after the complimentary starter pack is the responsibility of the guests. We do provide each apartment with a full roll of toilet paper, never a leftover half a roll. More can be purchased from the supermarket or from Reception. As an incentive to... More

lausanne
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 9, 2013

Perfect accomodation for 2 adults and 3 children. Large rooms with fully equipped kitchen. We had a nice 4 nights stay and recommend it to all families staying a couple of days in Cairns (with a car).

Was this review helpful? Yes 1
citysider, Manager at Citysider Holiday Apartments, responded to this review

Thanks for the great review! Hope to see you again! More

Calgary, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 6, 2013

We spent 5 nights at CitySider in Oct. 2013. The management was most welcoming and did everything to make our stay pleasant. The 2 bedroom apartment was very large and well maintained. Although we are expected to replace consumable items after using them, the management gladly gave what we required. The location is great. We were walking distance from any... More

Was this review helpful? Yes 2
Brisbane, Queensland, Australia
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 23, 2013

Decor was nice but when we arrived the fridge was hot and the apartment smelt musty. Upon looking around the unit was in need of some serious TLC! There was mould on the walls and blinds. The kitchen cupboards also stank. On the last night of staying there I pull back my sons sheets to discover they were mouldy. We... More

Was this review helpful? Yes 2
citysider, Manager at Citysider Holiday Apartments, responded to this review

We are sorry that you did not enjoy your stay at Citysider. Unfortunately, not every apartment can have a view of the pool, and one of the disadvantages of being near the CBD is the views are not always the best. We are lucky that not all of the apartments have the view that your apartment had. Most of our... More

South Auckland New Zealand
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 16, 2013

What a great place to stay in Cairns. Stayed for a week in the two bedroom apartment. we knew it wasn't serviced daily and that suited us fine. You can buy extra toilet paper and powder for dishes and washing machine for $1 at reception. A taxi from the wharf is about $10 and from the supermarket $7 so for... More

Was this review helpful? Yes 1
Melbourne
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 29, 2013

The accommodation was clean, minus the leaking taps in the laundry area which nearly caused flooding of the apartment but after using a can opener to close the taps (as there were no knobs to turn them off) the problem dissolved itself. The management style was very distasteful. My husband and I have both travelled a lot over the years,... More

Was this review helpful? Yes 5
citysider, Manager at Citysider Holiday Apartments, responded to this review

We appreciate your review and are happy that you enjoyed most aspects of your stay. We find it unfortunate that our Management style was not to your liking, but do find your rating a bit unfair. We have over the years debated whether or not a note titled “a friendly reminder” to remind guests of simple things was necessary. We... More

Palmerton North
1 review
4 of 5 stars Reviewed September 29, 2013

Before traveling to Cairns, I did a search on the Web to identify suitable accommodation for 4 adults. In all the searches, I kept coming back to Citysider Holiday Apartments as this best meet our requirements for location and cost. When we arrived on Saturday afternoon, the office had a sign saying to ring managers on the outdoor phone, he... More

Was this review helpful? Yes
Bordon, United Kingdom
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
67 helpful votes 67 helpful votes
1 of 5 stars Reviewed September 23, 2013

We stayed 4 nights at the Citysider during August. I am so glad we weren't staying longer. We nicknamed the manager 'Mr Grumpy'. When we first arrived he was very cold and unfriendly. He asked if we wanted to book some trips and we explained that we already had our trips arranged (when you are coming all the way from... More

Was this review helpful? Yes 6
citysider, Manager at Citysider Holiday Apartments, responded to this review

We are sorry that you did not enjoy your stay at Citysider Cairns. To be fair, we do believe that you have exaggerated quite a bit and misread a few things. We will try to address as many of these as possible. ‘Mr Grumpy’ is not half as grumpy as he seems. He just has a dry sense of humour.... More

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Additional Information about Citysider Holiday Apartments

Address: 17A Upward Street, Cairns, Queensland 4870, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Amenities:
Free Parking Kitchenette Swimming Pool
Hotel Style:
Ranked #17 of 82 Specialty lodging in Cairns
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Citysider Holiday Apartments 3.5*
Official Description (provided by the hotel):
The cosmopolitan, modern city of Cairns is set in the heart of Tropical North Queensland, Australia. Cairns is the gateway to the Great Barrier Reef, pristine World Heritage Rainforest, the scenic waterfalls of the Atherton Tablelands and an abundance of sun soaked beaches and islands. Staying at The Citysider Cairns Holiday Apartments with its Resort Facilities less than 10 minutes from the airport, casino and hundreds of shops, restaurants and cafes, is all about affordability, accessibility, comfort and relaxation. ... more   less 
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