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Grosvenor in Cairns

4.0 of 5 186 McLeod Street | Corner Grove Street, Cairns, Queensland 4870, Australia
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Certificate of Excellence 2014
Grosvenor in Cairns
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Grosvenor in Cairns
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105 reviews from our community

Traveler rating
    55
    32
    11
    4
    3
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31
39
6
7
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 2, 2014

We stayed for 4 nights, it was booked through an agent. It was a bit far from the esplanade but the cost of a taxi is insignificant. The facilities and the staff both seemed a bit tired. Our TV didn't work properly and there were some other things that need a refresh, like the beds. The staff were helpful, but... More

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Bucharest, Romania
Contributor
11 reviews 11 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 24, 2014

I was on holiday in Australia and I lived in this hotel. Very friendly and helpful, I had access to the computer in the lobby for free, whenever he was free, the atmosphere very pleasant. At one point we had ants in the room and they were ousted .Transport to and from the airport was planned at the reception, as... More

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Marche, Italy
Contributor
12 reviews 12 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed September 22, 2014 via mobile

It can't be a 4 stars hotel!!!! There is no lift and my room Was at the Third floor ! The room Was quite big but the furniture is old. They didn't make up my room and and they didn't change my towels! I had to ask them! I had breakfast included but I found out that breakfast Was a... More

Was this review helpful? Yes 2
San Francisco, California
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 16, 2014

Based on the reviews here, we thought this would be a good value. The receptionist kindly stayed past the normal hours for our late flight arrival, which I appreciated very much. The amenities and the room reminded me of college dorms -- sufficient, although nothing fancy. Not much bathroom counter space. That was quite alright because we would be out... More

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Sydney, Australia
2 reviews
3 of 5 stars Reviewed September 15, 2014

I stayed here for 2-weeks in Sep-2014. Good location, not a long walk to Esplanade or city. Pretty quiet at nights, comfortable bed etc. I didn't use the pool or other amenities so cannot comment. The free gym access very short walk is great, huge gym. WI-FI - The 'free' wi-fi was very unreliable & at times unusable. Staff told... More

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Mooroopma
Contributor
18 reviews 18 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 27, 2014

Close to everything cock bull restusrsnt. 5 min walk itlianian resturst. There is bakery Chinese kabas. Fish and chip pizza liquor land all you can choose from other food comforablie catch bus we were very happy with our stay even a 15 min walk to esplanade you walk down the street cross over at hospital entrance and the end of... More

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Wollongong, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 20, 2014

The room was terrific and pool and barbecue area nice and private. The staff are very helpful, The Grosvenor is ideally located near shops, a hotel and a number of different restaurants, The CBD and marina are only a short bus trip away. We very much enjoyed our week there and will very likely stay there again.

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Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 17, 2014

We have just returned home from 8 nights stay at the Grosvenor. Definately not 4 Star didn't realise this was self rated, thought it was an industry standard. We arrived first night to no TV remote different to TV and no instructions, kettle had to hold down to boil and no air conditioning. TV and kettle got sorted next day.... More

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Ballarat, Victoria
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 23, 2014

We enjoyed staying at the Grosvenor. Brian gave us all the info we needed and was available to help out throughout our stay. Parking was close and easily accessed. There are no elevators but we had no trouble with stairs. We did find traveller's coming up the stairs echoed into our studio room due to the tiles and banging of... More

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Adelaide, South Australia, Australia
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 14, 2014

We enjoyed a wonderful week at the Grosvenor in Cairns, after arriving mid-morning we were able to go straight to our room which was comfortable and fully equipped with crockery, cutlery, toaster, kettle, tea and coffee, iron, ironing board and clothes airer. It was an easy and enjoyable walk for us in and out of the CBD, especially along the... More

Was this review helpful? Yes 1
Brian099, Owner at Grosvenor in Cairns, responded to this review

Dear Jenny - Thank you for taking the time to leave a review of your recent stay at Grosvenor in Cairns. Guest reviews are important for two reasons; 1) they provide feedback to us so we can see what we are doing "right" and what we sometimes get wrong; and 2) they provide a guide for other guests as to... More

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Additional Information about Grosvenor in Cairns

Address: 186 McLeod Street | Corner Grove Street, Cairns, Queensland 4870, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grosvenor in Cairns 4*
Number of rooms: 16
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