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All 82 Cairns accommodations

Grosvenor in Cairns

4.0 of 5 Condominium   |   186 McLeod Street | Corner Grove Street, Cairns, Queensland 4870, Australia
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86%
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 3 days ago
Michael K Sydney, Australia
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86 people have reviewed this hotel

Traveler rating
    45
    28
    8
    3
    2
See reviews for
23
31
3
7
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
Sydney, Australia
1 review
5 of 5 stars Reviewed 3 days ago NEW

I stayed here for a recent trip away with friends. There were 5 of us staying in a linked 2 Bedroom Apartment which had a huge amount of room for us to fit in. The rooms were clean and tidy and the staff were exceptional. The friend who booked our flights home to Sydney had us on the 6pm out... More

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1 review
5 of 5 stars Reviewed 6 days ago NEW

Very helfull owners! It was very easy to plan our attractions in Cairns after Anne's and Brian's presentations. Apertment was clean and comfortable. We were very satisfied and we can recommend this Aparment complex for everyone! Thank's a lot for helping Anne and Brian!

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Brian099, Manager at Grosvenor in Cairns, responded to this review

We do thank you for your comments and review. Our Housekeeping staff work very hard to ensure that all of the apartments are ultra clean and ready to receive our guests and they do a great job. Anne looks after Reception most of the time and I assist when I can. We will spend as much time as is needed... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Brian couldn't have worked harder to make sure I enjoyed my stay in Cairns. The apartments weren't right downtown but that didn't matter since tour busses picked me up there and either dropped me off there or downtown. There were several good restaurants nearby. I would recommend this place to anybody!

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Brian099, Manager at Grosvenor in Cairns, responded to this review

We thank you for taking the time to leave a review. For most guests, the location of Grosvenor in Cairns is ideal; not right in the center of town (and so away from the night clubs and night time noise) but close enough to be within walking distance or a short bus, taxi or car ride away. All the tour... More

1 review
3 of 5 stars Reviewed 1 week ago

The staff was very helpful and friendly when we arrived on the first day. The rooms were very clean and comfortable, but it was disappointing that there was no oven for cooking, as we were not used to the conventional/microwave oven. One of the problems there were some young people drinking too much and partying at the poolside, which is... More

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Brian099, Manager at Grosvenor in Cairns, responded to this review

We thank you for taking the time to leave a review and for your positive comments about your accommodation and our service to you and your family. The kitchens do not have a standard under bench oven as such but all do have a convection microwave which is able to be used as a conventional oven, a grill and a... More

Redcliffe, Australia
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My friend ,Edna and I traveled from Brisbane to Cairns by train in January 2014.We had an enjoyable fun trip by train .I booked our accommodation at Grosvenor in Cairns.It was beautifully set out with all we could want and the location was good,even though we didn't have a car.We walked into the CBD or caught a bus.Public transport was... More

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Brian099, Manager at Grosvenor in Cairns, responded to this review

Thank you for taking the time to leave a review. Your feedback and comments are much appreciated. You and Edna obviously enjoyed your week in Cairns and the fact that your apartment met your needs in every way pleases us to no end - Brian and Anne (on-site managers) More

Contributor
11 reviews 11 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at the Grosvenor for just three nights. I remember clearly how warmly I was greeted by Ann and how informative and helpful she was in advising me on Great Reef tours and the differences between them. The lobby is stocked with pamphlets on activities in the area, but it was great to get Ann's recommendations. I rented a... More

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Brian099, Manager at Grosvenor in Cairns, responded to this review

Thank you for your review and nice comments! We take pride in the level of customer service we deliver to all of our guests, particularly when they arrive. There are so many tours and activities do do in and around Cairns that it can be confusing for visitors to choose "just the right one for them" and we don't mind... More

1 review
5 of 5 stars Reviewed 1 week ago

Brian was very friendly and helpful. My buddy and I stayed a total of 3 nights. As for the apartment - it was very clean and tidy. 10 out of 10 and excellent value for money!! I Highly recommended to fellow travellers.

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Brian099, Manager at Grosvenor in Cairns, responded to this review

Thank you for taking the time to leave a review; not only does it assist us to monitor our performance but it also assists other people when they are trying to decide where to make a booking. We're glad you found your accommodation "10 out of 10" and "excellent value for money". We try to keep our accommodation rates down... More

Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 6, 2014

Having been in Australia for a year now and been less than pleased with Australian Customer Service I was pleasantly surprised by the outstanding accomodation provided to me and my family at the Grosvenor. The hotel owners Bryan and Ann graciously recevied our groceries and purchased us alcohol since we were arriving on Christmas Day and everything would either be... More

Was this review helpful? Yes 1
Brian099, Manager at Grosvenor in Cairns, responded to this review

Anne and I are really glad that you enjoyed your stay with us over the Christmas period and we thank you for taking the time to leave a review and for your kind comments. The reality is that most 4 Star apartment complexes are going to be somewhat similar in standard (most, but not all) with some minor differences in... More

SYDNEY
Senior Contributor
45 reviews 45 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 8, 2013

Grosvenor apartments separate themselves by their personalised service, a husband and wife team who really do try to ensure your stay is perfect. As an example, the air conditioning wasn't working properly in our room and Brian immediately not only found us another room but helped us move all our things over. We left our luggage with them while we... More

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Brian099, Manager at Grosvenor in Cairns, responded to this review

We do appreciate you taking the time to leave a review and thank you for your comments and feedback. We do everything we can to ensure our guests have the best stay possible at Grosvenor in Cairns but occasionally things do go wrong or break down and when they do, it's our job to rectify the situation as soon as... More

Wakefield, United Kingdom
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 17, 2013

We stayed in the Grosvenor in July for three nights. We had a two bedroom apartment which had everything you could possiby need. The reception staff were very helpful, and aided and abetted by a delightful spaniel, lots of tail wagging but no barking. We were allowed a late check out at no cost which was great. We enjoyed our... More

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Brian099, Manager at Grosvenor in Cairns, responded to this review

Thank you Hilary for taking the time to leave a review. We appreciate your comments and are really pleased you enjoyed your accommodation so much, indeed your short holiday in Cairns. 'Jazz' (the tail wagging spaniel) gets very exited by new arrivals and just wants to get a pat from everyone. Although the 2 bedroom apartments do have "all you... More

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Additional Information about Grosvenor in Cairns

Address: 186 McLeod Street | Corner Grove Street, Cairns, Queensland 4870, Australia
Phone Number:
Location: Australia > Queensland > Cairns Region > Cairns
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool
Hotel Style:
Ranked #18 of 82 Specialty lodging in Cairns
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grosvenor in Cairns 4*
Official Description (provided by the hotel):
Grosvenor in Cairns is the perfect venue for your holiday or business trip to Cairns in Tropical North Queensland. Affordable, spacious, clean, comfortable 1 and 2 bedroom, fully self contained holiday apartments set in a tropical garden setting complete with solar heated pool/spa. Studios (no cooking facilities) are also available. The resident on-site managers will provide every assistance from booking tours to finding a good restaurant. NEW- WiFi internet access is now totally FREE in all apartments and outside areas. The 24 hour a day - 7 days a week gym / fitness center located only 200 meters away is also now totally FREE for all of our guests to use during their stay. Resdtaurants, Hotel, Supermarket, Bottle Shop, Take Away (Pizza, Fish & Chips, Chinese, Thai, Kebabs) all within 250 metres. ... more   less 
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