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Jazz Cairns Backpackers

93 Esplanade, Cairns, Queensland 4870, Australia (Formerly Nomads Esplanade)
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1 room 1 adult
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Jazz Cairns Backpackers
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15 Reviews from our TripAdvisor Community

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Cairns, Australia
Level Contributor
4 reviews
3 of 5 stars Reviewed 1 week ago via mobile

This place is very close from the lagoon. The Woolworths and the pier. Little far from the central station. The Kitchen is really small to cook. You have only the wifi there. I paid 18$ a night for the 8bed dorm. Each days someone come to clean the room !

Helpful?
Thank Weshcestalex
Cairns, Australia
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed January 4, 2016

This hostel is a bright new in town, is clean and quiet, I recommend if you are in a budget, and need a quiet hostel in Cairns. Location ,location, surrounded of restaurants, and the lagoon, the Icon of Cairns.

Helpful?
Thank juanito1111
Jonathan L, Guest Relations Manager at Jazz Cairns Backpackers, responded to this review

Hi Juanito, Thanks for the review. Great to hear you enjoyed your stay. We hope we can welcome you back soon. More 

Sydney, Australia
1 review
2 of 5 stars Reviewed October 4, 2015

We stayed at Jazz for two nights in a double bed room with a shared bathroom on the same floor (and hated almost every minute of it). The reception looks like a kiosk and once you receive your key cards (we got two and paid deposit for one, which was apparently not standard procedure as we were told during checkout... More 

Helpful?
Thank Annie L

Travelers are raving about these Cairns hotels

Cairns, Australia
1 review
3 of 5 stars Reviewed October 3, 2015

Everything else about this hostel is great. Wifi is a bit iffy but it's a small price to pay for the great rates. The night manager however, is a complete psycho. He doesn't have any social skills at all and thinks he can talk to you like your a child. I've had a few run ins with him and he... More 

Helpful?
Thank MisterBropacker
Jonathan L, Guest Relations Manager at Jazz Cairns Backpackers, responded to this review

Hi MisterBroPacker, So sorry to hear you had a few issues with our night manager. We have made a few staff changes. It was great to hear that you enjoyed the rest of your stay, so hopefully we can welcome you back soon to Cairns or any of our hostels in Melbourne, New York or Miami. Thanks for the feedback. More 

Cairns, Australia
1 review
3 of 5 stars Reviewed September 17, 2015

I stayed at Jazz for 4 weeks. The hostel is good but sadly I am going to start with the problem and reason I will never stay at Jazz again. The night receptionist. All other staff at Jazz are great but this man is aggressive, threatening and seaks confrontation for absolutely no reason. He has no customer service skills and... More 

Helpful?
Thank imnickrobertson
Jonathan L, Guest Relations Manager at Jazz Cairns Backpackers, responded to this review

Hi Nick, Damn, I was so sorry to hear you had some issue with our night staff. We have made a few staffing changes to end this issue immediately. I was thrilled to read that you found Jazz Cairns good value and you'll be glad to hear we have some further upgrades on the way. Happy travels and thanks for... More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 17, 2015

I stayed at this hostel for one month and found it very comfortable- all the dorms have en-suites and the beds are uber comfortable. The reception staff were friendly and always willing to help and the cleaners were very friendly and brilliant at their job. The only downfall to the staffing in my opinion was the night receptionist. He is... More 

Helpful?
Thank Itmcs
Jonathan L, Guest Relations Manager at Jazz Cairns Backpackers, responded to this review

Hi Itmcs, So sorry to hear about your encounter with our night receptionist. We have made a few staffing changes to fix this problem immediately. Thanks again for your feedback. More 

2 reviews
2 of 5 stars Reviewed September 17, 2015

I stayed at Jazz for just under three weeks, overall the hostel is very comfortable. The rooms are very big and all have there own bathrooms, the cleaners did a great job and the whole hostel was always very clean and tidy. The wifi is only available in the kitchen but i could access Cairns free community wifi from my... More 

Helpful?
Thank CLARE S
Hayling Island, United Kingdom
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed August 22, 2015

Stayed for just under two weeks, very cheap and the rooms are clean and quite spacious. The only negative for the rooms is the lack of power plugs and the shower pressure is very low. The kitchen is well equipped and spacious, usually very quiet. The wifi is really fast. We did had a couple of bad experiences with the... More 

Helpful?
Thank Barneszilla
Jonathan L, Guest Relations Manager at Jazz Cairns Backpackers, responded to this review

Hi Barneszilla, Thrilled to hear you enjoyed your stay with us. We loved having you. Thanks for the great feedback and review. Happy travels More 

Limerick, Ireland
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed August 20, 2015

Hostel is clean, comfortable and well equipped. No problems there. The women on reception are very helpful. However, I will never ever stay here again due to the night porter. I was greeted by "move your bag" and a very unwelcoming attitude. On my last night I walked into the kitchen to make a sandwich before a long haul flight,... More 

Helpful?
Thank LittleGrizzlyBear
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 15, 2015 via mobile

Stayed here for 2 nights in a double room. The room was basic with a shared bathroom. It was quite clean and came with bath towels. Toilet/bathroom were fine, they were cleaned each morning but the showers didn't have alot of hot water! Free WiFi but only really works in the common areas and not in the room. Location is... More 

Helpful?
Thank CiaraTut
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