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The Northern Greenhouse

Certificate of Excellence
117 Grafton Street, Cairns, Queensland 4870, Australia (Formerly Shooting Star Apartments)
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Best prices for: 1 room 1 guest
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The Northern Greenhouse
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The Northern Greenhouse
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229 reviews from our community

Traveler rating
    142
    61
    15
    6
    5
See reviews for
9
26
92
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (229)
  • Mar-May only
    (65)
  • Jun-Aug only
    (55)
  • Sep-Nov only
    (50)
  • Dec-Feb only
    (59)
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Senior Contributor
36 reviews 36 reviews
26 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

It was the first hostel we arrived to during our coming three months as backpackers, and after those three months, Northern is still considered one of our favourites. Helpful staff, central location, free breakfast, free wi-fi (a bit harder to connect in the evenings) and superclean rooms with spacy bathrooms. AC was working very well, but if that's not enough... More 

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Jonathan L, Guest Relations Manager at The Northern Greenhouse, responded to this review

Hi Leivsa, Thrilled to read you enjoyed your stay with us. Thanks for taking the time to leave a review and I will make sure to pass it along to the rest of the team. More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
2 of 5 stars Reviewed April 17, 2015

Quality on the downside, service is good. Free wifi, free daytrips, free swimming pool, pool table and nice terrace. But the basics are critical. My dorm had mold fungus all over the ceiling, that can cause allergies and serious illnesses. Mould stinks like wet cellar. The kitchen is a mess. Not well cleaned, not well maintained by stuff. And not... More 

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Jonathan L, Guest Relations Manager at The Northern Greenhouse, responded to this review

Hi Hiseating, Sorry to hear you experienced a few issues during your stay. I have already spoken to our team and we are already solving the issues you have raised. We have three TripAdvisor Certificate of Excellence Awards: 2012, 2013 & 2014 so it may be an issue that the older one is appearing. Thank you for taking the time... More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 14, 2015 via mobile

I recently stayed at The Northern Greenhouse with my partner and simply couldn't wait to express our frustration at the poor customer service we received from the 'travel help desk' - 'friendly travel' - laughable! - the absolute opposite of helpful. We were served in a very short rude manner, not what you expect when you are purchasing something from... More 

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Jonathan L, Guest Relations Manager at The Northern Greenhouse, responded to this review

Hi HV, So sorry to hear that you had a bad experience with our travel staff. We've looked into this and it appears to be an unfortunate, one off issue. We would like to apologize and woul also like to chat with you when you available. I will private message you our details. More 

Trondheim, Norway
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed April 13, 2015

This hostel is perfectly located close to everything in Cairns. The lagoon and all the shops, the harbor, and a taxi ranch. When we got there, we simply paid $34, got our key, and could go to our room. When we left the next morning, we were given $10 back. Would definitely recommend this hostel. Only flaw was that we... More 

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Jonathan L, Guest Relations Manager at The Northern Greenhouse, responded to this review

Hi Havard, Thrilled to read you enjoyed your stay with us. We are almost finished installing a new internet system, so we hope that we will get to welcome you back soon. Thanks for the feedback. More 

Canada
Contributor
16 reviews 16 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 5, 2015

For only $24 a night in a 6 person dorm, this place was great and super cost effective. There was free wi-fi that mostly worked in the common areas. There was free basic breakfast of toast and cereal. I got a free BBQ when I was there and they also had a bunch of other free outings that I had... More 

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London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 31, 2015

The hostel is in a perfect location on Grafton Street. Right in town and minutes to restaurants and bars. The rooms are much better than a standard hostel as they have en suits. Free breakfast is perfect. It's a couple of dollars more expensive than some other hostels but you can definitely see the value. Friendly staff too :) Jas... More 

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Maineville, Ohio
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed February 27, 2015

My name is Nick Westermeyer. I am a quadriplegic from a gymnastics injury sustained at Michigan State University in April 1991 who is interested in global travel and participating in activities not normally associated with disabled people. I’m currently on an adventure that will explore worldwide handicapped accessibility. Many people have travel blogs, but there are none that I know... More 

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Vienna, Austria
Contributor
11 reviews 11 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 24, 2015

Great hostel and best equipped rooms I have seen in Oz. Lockers with sockets and storage space below the bed. Beds are comfy too. Outdoor seating area is a great place to meet people. Dustin at the reception and Jazmine from Friendly travel are great in providing recommendations. Ask them you won't regret it! My only point for improvement would... More 

Was this review helpful? Yes 1
Carlingford
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 22, 2015

Stayed here in January 2013 but only getting round to writing a review now. I stayed in a six bed girls dorm which was very clean. The lockers with sockets inside them were great. I found the staff friendly and the hostel is in a great location. It's close to all the nightlife etc but far enough away to get... More 

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 2, 2015

We stayed in a double room for one night, after we left for 2 days for a trip and after we came back for other 3 nights there. During the 2 days away we could leave the luggages there for free. The room was big and full equipped (also with the kitchen!!). They also change the towels everyday without asking... More 

Was this review helpful? Yes 1
Jonathan L, Guest Relations Manager at The Northern Greenhouse, responded to this review

Hi Francois, I was thrilled to read you enjoyed your stay so much. Thanks for the review. Happy travels. More 

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Prices are for 1 room, 2 adults
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