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The Northern Greenhouse

Certificate of Excellence
117 Grafton Street, Cairns, Queensland 4870, Australia (Formerly Shooting Star Apartments)
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The Northern Greenhouse
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234 Reviews from our TripAdvisor Community

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Traveler rating
    143
    65
    15
    6
    5
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9
26
96
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (234)
  • Mar-May only
    (65)
  • Jun-Aug only
    (60)
  • Sep-Nov only
    (50)
  • Dec-Feb only
    (59)
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Coventry, United Kingdom
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 21, 2015

This made a nice change from some of the dives I stayed in across the east Coast of Aus. Lovely friendly staff to check you in, spacious rooms with comfy beds. Lovely swimming pool and 'chill out' area, and close to the centre of Cairns. If you're looking for a party hen stay at Gilligans down the road.

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Hobart, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 18, 2015

Firstly the positive points, of which there are many Staff are all friendly and helpful Located wihin walking distance to lagoon, coles woolies and market Non party hostel, so will sleep well during night Free wifi Free breakfast with quality cereals such as sultana bran & just right, not just plain old corn flakes like some other hostels dorm room... More 

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Twin Cities
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 17, 2015

I use this hostel as the benchmark for evaluating other hostels. Because I stayed for two and a half weeks, what I experienced is the norm. The location is in center of the business district, which is compact. You can walk to almost any attraction or business. Rooms are air conditioned, a must. Also, each room has a small refrigerator... More 

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Francavilla Al Mare, Italy
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 15, 2015 via mobile

I've been in this hostel, two weekend ago and I slept in a room for 4 people. The room was very clean, the staff are friendly and there is a space with kitchen and sofa where you can relax. It was a good experience!!

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London, United Kingdom
Level Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed June 6, 2015

My friend and I stayed here for four nights and were very impressed with the friendliness of the staff, the cleanliness of the rooms and all communal areas, and the general atmosphere of the place. The wifi was free and worked well in most areas, and the common area was a really nice place to relax - lots of sofas... More 

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Level Contributor
38 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 25, 2015

It was the first hostel we arrived to during our coming three months as backpackers, and after those three months, Northern is still considered one of our favourites. Helpful staff, central location, free breakfast, free wi-fi (a bit harder to connect in the evenings) and superclean rooms with spacy bathrooms. AC was working very well, but if that's not enough... More 

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Jonathan L, Guest Relations Manager at The Northern Greenhouse, responded to this review

Hi Leivsa, Thrilled to read you enjoyed your stay with us. Thanks for taking the time to leave a review and I will make sure to pass it along to the rest of the team. More 

Level Contributor
4 reviews
3 hotel reviews
2 of 5 stars Reviewed April 17, 2015

Quality on the downside, service is good. Free wifi, free daytrips, free swimming pool, pool table and nice terrace. But the basics are critical. My dorm had mold fungus all over the ceiling, that can cause allergies and serious illnesses. Mould stinks like wet cellar. The kitchen is a mess. Not well cleaned, not well maintained by stuff. And not... More 

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Jonathan L, Guest Relations Manager at The Northern Greenhouse, responded to this review

Hi Hiseating, Sorry to hear you experienced a few issues during your stay. I have already spoken to our team and we are already solving the issues you have raised. We have three TripAdvisor Certificate of Excellence Awards: 2012, 2013 & 2014 so it may be an issue that the older one is appearing. Thank you for taking the time... More 

Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed April 14, 2015 via mobile

I recently stayed at The Northern Greenhouse with my partner and simply couldn't wait to express our frustration at the poor customer service we received from the 'travel help desk' - 'friendly travel' - laughable! - the absolute opposite of helpful. We were served in a very short rude manner, not what you expect when you are purchasing something from... More 

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Jonathan L, Guest Relations Manager at The Northern Greenhouse, responded to this review

Hi HV, So sorry to hear that you had a bad experience with our travel staff. We've looked into this and it appears to be an unfortunate, one off issue. We would like to apologize and woul also like to chat with you when you available. I will private message you our details. More 

Trondheim, Norway
Level Contributor
3 reviews
5 of 5 stars Reviewed April 13, 2015

This hostel is perfectly located close to everything in Cairns. The lagoon and all the shops, the harbor, and a taxi ranch. When we got there, we simply paid $34, got our key, and could go to our room. When we left the next morning, we were given $10 back. Would definitely recommend this hostel. Only flaw was that we... More 

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Jonathan L, Guest Relations Manager at The Northern Greenhouse, responded to this review

Hi Havard, Thrilled to read you enjoyed your stay with us. We are almost finished installing a new internet system, so we hope that we will get to welcome you back soon. Thanks for the feedback. More 

Canada
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 5, 2015

For only $24 a night in a 6 person dorm, this place was great and super cost effective. There was free wi-fi that mostly worked in the common areas. There was free basic breakfast of toast and cereal. I got a free BBQ when I was there and they also had a bunch of other free outings that I had... More 

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