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All 66 Cairns hotels

Reef Palms

3.5 of 5 Hotel   |   41-47 Digger Street | corner McKenzie Street, Cairns, Queensland 4870, Australia
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Ranked #5 of 66 Hotels in Cairns
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
Clark_UK Southampton
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300 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Reef Palms
See the most recent reviews
Southampton
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for a couple of nights whilst visiting Cairns, we wish we had stayed longer. We had an apartment room that has (in addition to the en-suite bathroom) some cooking facilities and a fridge. The room is large and has a sitting area, ideal for watching the modern TV which can also be viewed from the bed. There... More

Was this review helpful? Yes 1
Sharon H, Owner at Reef Palms, responded to this review

We'd love you to come back and stay longer! You are correct, Cairns is a wonderful place with so many different things to experience. Everyone thinks it is just the Barrier Reef and Rainforests but there is so much more to see and do. More

Adelaide, Australia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed three nights. The staff were very helpful, and the owners obviously care very much about your opinion of their hotel. The rooms were quite spacious, but there was a very musty smell. The bathrooms are totally enclosed so not much they can do about this i don't think. They seem to keep all the doors and windows opens... More

Was this review helpful? Yes 2
Sharon H, Owner at Reef Palms, responded to this review

Thank you for writing and staying with us. Yes, the Shuttle Bus is definitely the way to go into the city, even though it is only about 2km to the city with the weather warming up - best take the shuttle and you are there in 5 minutes. In the tropics, because of the humidity, we do open vacant apartments... More

Vancouver, Canada
Top Contributor
152 reviews 152 reviews
47 hotel reviews
112 helpful votes 112 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We stayed here for 5 nights, and needed 2 rooms. The rooms were conveniently reserved across the hall from each other. We were delighted when we first walked in - everything seemed like it had just been refurbished yesterday in both rooms, end to end. Spacious rooms with sofa and chair, dining table, stocked kitchen and a small balcony. The... More

Was this review helpful? Yes 2
Sharon H, Owner at Reef Palms, responded to this review

I am very pleased you enjoyed your 5 days with us and hope you enjoyed all the sights of our wonderful region. Please come and stay with us again if you are in Cairns. More

Northridge
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 20, 2014

We spent 3 nights at the Reef Palms. We had a very quiet room and the self-laundry facilities were good and reasonably priced. Breakfast was good and best of all were the managers who were kind, courteous and very helpful. Warren Fish

Was this review helpful? Yes 1
Sharon H, Owner at Reef Palms, responded to this review

thank you for your kind review. It means a lot to us that you enjoyed your stay with David and I. If you are in the area again, we hope to see you again and have you stay with us. More

Brisbane, Queensland, Australia
Contributor
13 reviews 13 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 17, 2014

The team at Reef Palms really go out of their way to make sure their guests have a great stay. They are always friendly and happy to help, and nothing is too much trouble. This place is also great value for money, as you will pay a lot more for a tiny hotel room in Cairns City. Our room was... More

Was this review helpful? Yes
Sharon H, Owner at Reef Palms, responded to this review

David and I would love to have you come back to stay with us, we are away at present ourselves on a break but will be heading home end November to take up the reins again in time for Christmas which is just around the corner. Take care and have a lovely Christmas! More

Melbourne, Australia
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 15, 2014

very cosy place with clean rooms and friendly staff. nice pool and close to the ocean. food outlets nearby with local bus 6 minutes to cbd and the pool area. near the bus stop in cbd nice coffee at grind 92 lake street. 15 minutes to airport. can walk to city along the waters edge. foxtel cable at hotel.

Was this review helpful? Yes
Sharon H, Owner at Reef Palms, responded to this review

Thank you for writing and we are pleased you enjoyed your stay. Hope to see you again in the future. More

Sheffield, England, United Kingdom
1 review
3 of 5 stars Reviewed October 13, 2014

Motel was further away from restaurants than we expected. Most are around the centre which is about a half hour walk away. Courtesy bus was available but didn't always fit in with when we wanted to go. Room was comfortable but limited kitchen facilities ie 2 Hobs and a microwave but no conventional oven. Pool was good. Good range of... More

Was this review helpful? Yes
Sharon H, Owner at Reef Palms, responded to this review

Thank you for writing, and for staying with us. Unfortunately, when David is driving guests to the airport and I am looking after reception and cooking while he is away it can get a little hectic. We do not have a luggage room so guests leaving luggage for the day for us to mind leave it in Reception. Guests leaving... More

Bangalore, India
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 9, 2014

Going by the earlier trip advisor reviews we booked this hotel and had no regrets whatsoever. Susan and David, the owners, are friendly and ensured we had a pleasant stay. They helped us with our bookings to see the Great Barrier Reef and suggested other interesting things we could do in Cairns. The rooms were spacious and well appointed, with... More

Was this review helpful? Yes
Sharon H, Owner at Reef Palms, responded to this review

We are glad you enjoyed your stay in Cairns and visiting our many attractions. We hope we provided a cosy place to stay each day at the end of your sightseeing adventure and thank you very much for writing. Take care. More

North West England, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 30, 2014

I travelled here with my girlfriend for 5-days after spending 2 weeks around Brisbane and Noosa. First of all, we missed our outbound flight which caused a 10-hour delay meaning we'd arrive at around 01:00. I called reception and spoke to Sharon who was very sympathetic and explained a late check in wouldn't be an issue; she gave me a... More

Was this review helpful? Yes 1
Sharon H, Owner at Reef Palms, responded to this review

David and I are glad you enjoyed your time in Cairns, we are away ourselves at present so do apologise for length of time to reply. Cairns certainly keeps our guests occupied with the many varied activities to choose from and I'm pleased our bed proved comfortable and you had a good night's sleep. Our motel uses room keys and... More

Northampton, United Kingdom
Top Contributor
66 reviews 66 reviews
46 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed September 29, 2014

Reef palms is at the north end of Cairns - the quieter end, a bit away from the shops and night life. It's about a one kilometre walk down the Esplanade to where the action is. That suited us fine. The rooms are a good size, very clean, well maintained and equipped. The self catering provision is good. We had... More

Was this review helpful? Yes 2
Sharon H, Owner at Reef Palms, responded to this review

Thank you for writing, it is very much appreciated. The Botanical Gardens - now let me tell everyone - they are absolutely wonderful - guests are often surprised at just how big they are! Located only a 15 minute walk or 5 minute bus ride from Reef Palms they offer the bird watcher or photographer hours of opportunity - the... More

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Additional Information about Reef Palms

Address: 41-47 Digger Street | corner McKenzie Street, Cairns, Queensland 4870, Australia
Phone Number:
Location: Australia > Queensland > Cairns Region > Cairns
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Reef Palms 3.5*
Number of rooms: 42
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Also Known As:
Reef Palms Cairns
Reef Palms Hotel Cairns

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