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3.5 of 5 Hotel   |   41-47 Digger Street | corner McKenzie Street, Cairns, Queensland 4870, Australia
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Reef Palms
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Ranked #6 of 66 Hotels in Cairns
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
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332 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
22 reviews 22 reviews
15 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Although the property is not right on the water, it is within a five minute walk of the Esplanade. It is extremely convenient to the city center and the hotel provides a shuttle service - one-way. They do not provide the shuttle service for the return, but understandably it is better that they staff the hotel for guests, than to... More 

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London, United Kingdom
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
3 of 5 stars Reviewed 1 week ago

Nothing especially special about this place. The rooms are clean and comfortable, had a good night's sleep, staff friendly etc. my only comment would be that the airport transfers they offer are not for all flights and run at set times. Otherwise no complaints.

Was this review helpful? Yes 1
Pilton, United Kingdom
Top Contributor
206 reviews 206 reviews
59 hotel reviews
154 helpful votes 154 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We'd mistakenly hired a Camper Man camper van in Queensland and eventually gave up on staying in the appalling sweaty confines on a non AC space. We decided upon the Reef Palms and our welcome could not have been friendlier. The room was spacious, good facilities, way to hot water swimming pool and a great but quiet location near but... More 

Was this review helpful? Yes 2
Melbourne, Australia
Top Contributor
80 reviews 80 reviews
57 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spent a night here in December. The motel is conveniently situated from the airport. A few steps from the car port lead you to the reception area. It was cool and air-conditioned. The check in was easy. There is a small breakfast area off the reception area, where we helped ourselves to a continental breakfast in the morning -... More 

Was this review helpful? Yes 1
Brisbane, Australia
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice sized room. Kitchenette was well equipped. Location was reasonably close to shops and restaurants and a block from the Northern end of the Esplanade and very close to the start of Cairns parkrun (a weekly free 5km run that starts at 7am every Saturday). Lots to do in Cairns and this hotel has a booking service but we had... More 

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Burlington, Canada
19 reviews 19 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Large, clean, comfortable rooms with well equipped kitchen facilities. It is a 20min walk to downtown so you are close enough but away from all the backpackers. The hotel has a nice outdoor pool which helps with the heat. The have incredible kind and helpful staff that go out of their way to make sure you are happy.

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Top Contributor
103 reviews 103 reviews
35 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The sign says motel, but that’s only because of the layout—three stories in two wings. Our room was comparable to a stay we had at a Cancun resort recently. In fact better, in that we had a full kitchenette (stovetop and microwave), in addition to living room area, bed area, and nice sized bath with tub. It had lots of... More 

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Senior Contributor
30 reviews 30 reviews
21 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for 3 nights and the room was clean and spacious and comfortable. The hosts were really friendly and accommodating. We felt right at home. The pool area was a relaxing place although the water temperature was warm. The kitchenette was clean and fully equipped. We were able to cook breakfast and dinner. There was a free shuttle... More 

Was this review helpful? Yes 1
Toronto, Canada
Top Contributor
147 reviews 147 reviews
20 hotel reviews
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Dont be fooled: no wi-fi no breakfast We booked this hotel because of the inclusion of Wi-Fi and Breakfast as this made it worth the while. We were very upset to find out right away that the internet does not work. There is indeed a network called reef palms, after many frustrating hours attempting to connect with multiple divides we... More 

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Sharon H, Owner at Reef Palms, responded to this review

I am sorry you did not enjoy your stay at Reef Palms. Continental Buffet Breakfast was included and provided to you during your stay which you and your husband did eat each morning you were with us. Cooked Bacon and Eggs are not included and you were advised that we could provide this service for an additional cost of $7.50... More 

Edmonton, Canada
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My friend and i were just in Cairns, and had a wonderful experience at this hotel, the rooms are clean and spacious and close to the airport and within walking distance to all amenities. But the best part of our trip came when we had checked out, forgetting that the office closed on 7pm my friend decided to take a... More 

Was this review helpful? Yes 2
Sharon H, Owner at Reef Palms, responded to this review

It was Colleen who provided this extra service for you and you are correct, she is a lovely lady who goes the extra mile for our guests. David and I are leaving our Motel in Colleen and Rob's capable hands for a while and we have every confidence that this exceptional service for our valued guests with continue. Thank you... More 

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Additional Information about Reef Palms

Address: 41-47 Digger Street | corner McKenzie Street, Cairns, Queensland 4870, Australia
Phone Number:
Location: Australia > Queensland > Cairns Region > Cairns
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Reef Palms 3.5*
Number of rooms: 42
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Also Known As:
Reef Palms Cairns
Reef Palms Hotel Cairns
Hotel Style:
#4 Romantic Hotel in Cairns
#6 Family Hotel in Cairns

115 photos of this hotel

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