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All 66 Cairns hotels

Reef Palms

3.5 of 5 Hotel   |   41-47 Digger Street | corner McKenzie Street, Cairns, Queensland 4870, Australia
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89%
Ranked #5 of 66 hotels in Cairns
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Adam H Coventry, United Kingdom
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257 people have reviewed this hotel

Traveler rating
    139
    90
    17
    6
    5
See reviews for
68
113
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7
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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  • Any
English first
Coventry, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My fiancé and I (aged 23 and 20) stayed at Reef Palms Motel from 1st July 2014 for 11 nights on the final leg of our month long holiday. We couldn't speak more highly of both the accommodation, the owners and the staff! We stayed in a Deluxe Spa studio and the room more than met our needs. The fridge,... More

Was this review helpful? Yes
Glasgow, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My husband and I stayed for 3 nights on a quick visit to Cairns as part of our holiday to Australia. Wish we could have stayed longer! Reef Palms is in a great location, has lovely staff and nice rooms to go back to after trips to the reef. The centre of Cairns is a short bus ride away and... More

Was this review helpful? Yes 2
Sharon H, Owner at Reef Palms, responded to this review

David and I really do enjoy helping everyone organize their trips and Dave loves chatting to everyone as he ferries them to the city or terminal or airport. It always makes our day when we receive reviews such as yours so thank you very much for taking the time to write. The best thing is that you would come back... More

Brisbane, Australia
Top Contributor
53 reviews 53 reviews
19 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We chose the reef palms as it was close to the airport and we only needed a one night stay. Reception were pleasant and helpful and our room was ready at 12.30 pm . Odd layout, including a double bed just inside the entry door, but we slept in the other bed in the main part of the room (... More

Was this review helpful? Yes 1
Sharon H, Owner at Reef Palms, responded to this review

David and I are happy that we met your requirements for your overnight stay with us and thank you for writing. Enjoy the rest of your travels, Brisbane is our home town and is a pretty city so hope you enjoyed your time there. More

Tadley, United Kingdom
Contributor
18 reviews 18 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at Reef Palms for 6 nights. It was a good place to stay, very comfy. The room looked in need of a little spruce up, but overall, a lovely place to bunk down. The owners were really friendly and knew lots of information and had tips about where to go. The motel is close to The Esplanade and... More

Was this review helpful? Yes
Sharon H, Owner at Reef Palms, responded to this review

And we would love to have you come back again and stay again with us. The sun is still shining and it is warm enough to swim in the ocean so life is good here in Cairns. David and I hope you continue to enjoy your trip to Australia. More

Lexington, Kentucky
Contributor
12 reviews 12 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a family run hotel and they are great at what they do. The location isn't great (not bad either) but they offer free shuttle service into town so you don't have to walk in. They also offer free transfer to the airport for your flight out. The have great advice about what to do in Cairns. The rooms... More

Was this review helpful? Yes
Sharon H, Owner at Reef Palms, responded to this review

It is always a pleasure to have international guests stay with us and thank you for writing. Dave and I are happy you enjoyed your visit to Cairns and our information on the region helped you see everything you wished. One day, we'd like to visit the USA as it is one country we have yet to visit. It is... More

Melbourne, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I you want five stars, pay up. If you want a really nice place run by good people, go here. Cannot be faulted. Even provide things like DVDs and movies at no cost. When I gave the manager fifty dollars too much by mistake when paying she pointed it out and gave it back.

Was this review helpful? Yes 1
Sharon H, Owner at Reef Palms, responded to this review

David and I enjoyed having you both stay with us and thank you for writing. The weather here is still great and as I write, I am sitting in short sleeve shirt in the middle of our winter - you just have to love Cairns! We are pleased you liked the little extras we provide free of charge. We decided... More

New Delhi, Delhi, India
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I visited cairns in June 2014 with my friends and rented out the family room self-contained apartment type room. The place was really nice but facilities and cleanliness but the lady at the front desk was moody and not-cooperative, she was not the one whom we met before finalizing the place. The lady on night shift (whom we met) is... More

Was this review helpful? Yes 1
Sharon H, Owner at Reef Palms, responded to this review

Thank you for writing and staying with us. I am sorry you felt our front office staff were moody, I will talk to the girls on reception to address your concerns. Our internet is provided free of charge for guests and at times can be slowed by the number of guests using it at the same time. Previously, we used... More

Brisbane, Australia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The place is lovely, definitely value for money. The BBQ facilities were excellent. The first lady we met when we decided to stay there was so lovely but we had never got to talk to her again. Another lady that we got to talk to for the whole time we stayed there (5 days), did make our day when she... More

Was this review helpful? Yes 2
Sharon H, Owner at Reef Palms, responded to this review

Thank you for writing, David and I thank you for staying with us for your holiday. Our internet can be a bit slow when many guests are using it at the same time. We do re-set it at night because when many guests are skyping or downloading movies it tends to overload the system. We hope to see you again... More

Chennai (Madras), India
Top Contributor
50 reviews 50 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We spent two nights here having gone to Cairns for the reef experience. Sharon and David are great hosts and the rest of their staff is friendly as well. The room was very well appointed. The kitchenette is compact and well designed. My daughter loved soaking it up in the tub! We didn't get to the pool, but the guest... More

Was this review helpful? Yes 1
Sharon H, Owner at Reef Palms, responded to this review

Thank you so much for writing and my apologies for taking a little while to reply. David and are very happy you enjoyed your stay with us, hope to see you again and next time, you get to use the pool! More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 11, 2014

The room was extremely clean and was equipped with everything you could need. The service by David and Sharon (the owners) as well as the employees were excellent, they tried to do anything possible to make our stay better. They provided umbrellas, tour advice and discounts, drop off services and helped exchange my airplane tickets twice. Had a nice pool... More

Was this review helpful? Yes 2
Sharon H, Owner at Reef Palms, responded to this review

I'm very glad you are safely home and hope that your husband is feeling much better. It was my pleasure to help you re-organize flights, I'm just sorry your holiday was marred with a hospital stay! You were all such lovely people and I hope you can return to Cairns and stay with us again. More

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Additional Information about Reef Palms

Address: 41-47 Digger Street | corner McKenzie Street, Cairns, Queensland 4870, Australia
Phone Number:
Location: Australia > Queensland > Cairns Region > Cairns
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Reef Palms 3.5*
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Also Known As:
Reef Palms Cairns
Reef Palms Hotel Cairns

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Amenities

Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#5 Family Hotel in Cairns #5 Romantic Hotel in Cairns
Hotel Class
Number of rooms
42

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