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All 66 Cairns hotels

Reef Palms

3.5 of 5 Hotel   |   41-47 Digger Street | corner McKenzie Street, Cairns, Queensland 4870, Australia
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Ranked #6 of 66 Hotels in Cairns
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
SuperCindy L
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305 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed 2 days ago NEW

Recently spend four nights with my family at this lovely motel. The hosts are extremely friendly and super helpful if you wanna book any tours!! My parents can't speak English so Sharon recommend me some tours with language help options!! And each one of us were totally enjoy all the thing! This place is suitable for family or couple or... More 

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Hong Kong, null, Hong Kong
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

We stayed 3 nights here. The room we stayed was large, clean and well equipped - the air conditioner was very quiet, the bed was very comfortable, wifi was quite fast, etc. My feeling is the host tried their best to provide a homely and relaxed environment to all guests stayed here. The motel is several minutes drive from CBD.... More 

Was this review helpful? Yes 1
Arlington, Virginia
Top Contributor
55 reviews 55 reviews
36 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We recently spent 2 nights at the Reef Palms and were very happy with our room. The location is good. It is about a 30 minute walk to the city center, but they have regular shuttles if you don't want to walk. They will give rides to the reef terminal if you book a tour through them, but if you... More 

Was this review helpful? Yes 2
Sharon H, Owner at Reef Palms, responded to this review

David and I are delighted you enjoyed your stay with us and if ever you travel to our beautiful part of the world again, we would love to have you stay with us again. Enjoy Christmas and I hope 2015 is a wonderful year for you. More 

Penryn, California
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Recently we spent 5 nights in Cairns at the Reef Palms. I have to say, Best Hosts Ever! Coleen and Rob are amazing hosts, making us feel we were at their home, not at a rental. No matter the question or request they were able to provide information, great recommendations on tours and all with a smile. They were a... More 

Was this review helpful? Yes 1
Sharon H, Owner at Reef Palms, responded to this review

Thank you for writing, Colleen and Rob and lovely and treat our guests as friends who happen to be staying with us. When we have travelled ourselves, the one thing we missed was a friendly face at the end of the day and so this is what we try to offer for all our guests. We will pass along your... More 

Florence, Oregon
Top Contributor
63 reviews 63 reviews
23 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We booked our stay here months before we arrived in Australia. By the time we arrived, we'd stayed in eight different locations as we traveled north from Port Stephens. We're so glad we booked a full week here! There was a lot to do in the area and Colleen and Rob, the relief managers were fantastic! Upon arrival we had... More 

Was this review helpful? Yes 4
Sharon H, Owner at Reef Palms, responded to this review

Everyone at Reef Palms is thrilled that you enjoyed your stay not only with us but in Australia. Of course, we are very proud of our part of the world and love helping you arrange tours to see the very best of our region. All our staff love helping guests organize tours and we love to hear about your experiences... More 

Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 14, 2014

A great place to stay. Rob and Colleen are extremely helpful. Nice touch with the free shuttle drop of and pick up to the CBD (even though it's only 2k's away), free drop off to the airport and the rooms are nice and neat as well. Beds were made everyday. Affordable place, allowed us to focus more on sightseeing. Value... More 

Was this review helpful? Yes 1
Sharon H, Owner at Reef Palms, responded to this review

Thank you, that is exactly what we try to provide, good affordable accommodation so you spend your money on seeing what is in the region. Have a Happy Christmas. More 

Royston, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 13, 2014

Lovely, homely atmosphere with very supportive and helpful Manageress - thank you for making our stay so special ! In addition, close to local amenities ( a deli store (!), a supermarket and a bakery not to mention a friendly bank - closes at 5 PM) . Overall great choice for a peaceful break with that special caring touch !... More 

Was this review helpful? Yes 1
Sharon H, Owner at Reef Palms, responded to this review

Thank you for staying with us at Reef Palms, we are so pleased you enjoyed the hospitality of our fantastic staff and that they made you feel comfortable and welcome. Have a lovely Christmas. More 

Bedlington, United Kingdom
Top Contributor
88 reviews 88 reviews
13 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed November 4, 2014 via mobile

The big chains give you a guaranteed product, personally I like small places where each is different. Sometimes you get unlucky sometimes lucky. Having spent a week here I have to count this as a great experience. Good value, nice room, good location. What made it great was the tireless work of Colleen and Rob - a great couple looking... More 

Was this review helpful? Yes 4
Sharon H, Owner at Reef Palms, responded to this review

We really appreciate you taking the time to write - Colleen and Rob and doing an absolutely wonderful job while we are away, it is always lovely when guests enjoy their stay with us and even more so when they acknowledge the special service they receive. Thank you for staying with us and we hope to see you again in... More 

Brisbane, Queensland, Australia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 4, 2014

We arrived at 6:30 in the morning and greeted at opening time our room was not ready as checkin is 2pm Colleen suggested a day trip which we did and that was the start of 4 great days at Cairns and we did all tours that Colleen suggested. Colleen and Rob are great hosts. The location of the motel is... More 

Was this review helpful? Yes 3
Sharon H, Owner at Reef Palms, responded to this review

It is always a pleasure to welcome guests from the USA, I'm so pleased that you enjoyed the trips Colleen organized for you and hope you weren't too tired by the end of your first day. We really appreciate that guests understand that when they arrive early it is hard for us to pop them into their room and are... More 

Kingscliff, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 4, 2014

Very impressed with this stay: comfortable clean room with kitchenette, quiet location, helpful friendly staff and great food outlets nearby - try the pub, or the best takeaway fish & chips just down the road. A flat walk to town if you're feeling fit or the motel provides a shuttle service to town and airport. And a lovely pool to... More 

Was this review helpful? Yes 1
Sharon H, Owner at Reef Palms, responded to this review

Thank you very much for writing and for staying with us, we hope you will come back again to stay with us in the future. We have some great places to eat within easy walking distance, David and I often pop out to the pub or if feeling lazy after a long day, will grab some very good takeaway from... More 

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Additional Information about Reef Palms

Address: 41-47 Digger Street | corner McKenzie Street, Cairns, Queensland 4870, Australia
Phone Number:
Location: Australia > Queensland > Cairns Region > Cairns
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Reef Palms 3.5*
Number of rooms: 42
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Also Known As:
Reef Palms Cairns
Reef Palms Hotel Cairns
Hotel Style:
#4 Romantic Hotel in Cairns
#6 Family Hotel in Cairns

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