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All 66 Cairns hotels

Reef Palms

3.5 of 5 Hotel   |   41-47 Digger Street | corner McKenzie Street, Cairns, Queensland 4870, Australia
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89%
Ranked #4 of 66 hotels in Cairns
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
Sirleeolgit Southampton, United Kingdom
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231 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Southampton, United Kingdom
Top Contributor
77 reviews 77 reviews
75 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed yesterday NEW

We have stayed in some great places on our travels, Reef Palms is up there with the best. A five minute cab ride from the airport, We were greeted by a nice reception area with breakfast room adjacent. For the staff here nothing seems to be to much trouble.They even let us take pool towels for our trip to the... More

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Manchester, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

I stayed with my daughter here at the beginning of March. I have not one complaint about it. Sharon and David were most helpful and would do anything for you . We had already pre booked our trips but they advised us where to go in the town itself and what else there is to do. There are umbrellas for... More

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Sharon H, Owner at Reef Palms, responded to this review

Hi to you both, and didn't it rain! Thank heavens it has now stopped. Saturday was a terrible day and then Sunday, bright sunshine. I hope this gives you an excuse to come back to Cairns and see some one this of this Sunshine we keep talking about. Thank you for your kind review and for staying with us. Have... More

Colchester, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

My friend and I recently stayed at the Reef Palms Motel, from 31 March to 3 April as part of a 'round the world' trip. On arrival, Sharon was very welcoming and informative about the excursions and activities within the local area, (she later booked all of our trips for us). She also advised on areas to avoid for safety... More

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Sharon H, Owner at Reef Palms, responded to this review

Hi Girls! I see you made it home OK and I bet your mum's were pleased to see you both. It was lovely having you here, your smiling happy faces were a pleasure to see each evening when you came back and we discussed your adventures of the day. Please come and stay with us again if you ever come... More

Kingston, Canada
2 reviews
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed in Reef Palms from March 8 to 11, 2014. After reading all the reviews about this place,only concern we had was internet , because some reviews mentioned the internet was not so good, so my husband email them to ask for a room with better internet connection and the internet in our room was super... More

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Sharon H, Owner at Reef Palms, responded to this review

David and I are so happy you enjoyed your stay with us and you enjoyed your stay not only with us but also to our beautiful country. Thank you for writing to us. More

Calgary, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

We booked our time they online as we forget to book the stay when we were planning our trip so we were just expecting a roof over our heads. David and Sharon were more than accommodating. They made day trips & taxis arrangements without batting an eye. The restaurant they suggested was so good we went twice. Thanks to both... More

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Sharon H, Owner at Reef Palms, responded to this review

It is always our pleasure to help our guests with tour bookings and transfers, we are very happy that you enjoyed your stay with us and hope that the rest of your stay in Australia was great too. More

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

David and Sharon were wonderfully helpful hosts. This place is reasonable, very clean and great location to Cairns esplanade. David provides airport shuttle free. Lovely couple and lovely place. We booked second night we liked it so well

Was this review helpful? Yes 1
Sharon H, Owner at Reef Palms, responded to this review

David and I are always delighted when guests like staying at Reef Palms so much that they extend their stay. Thank you for staying with us. The weather is finally clearing up after a couple of weeks of very wet weather. Everyone still seemed to have a good time and we had one lovely German couple who laughed at the... More

1 review
1 of 5 stars Reviewed 3 weeks ago

I traveled to Australia with friends in February 2013. We stayed at this hotel. $ 500 was stolen from the bag my friend while we was not in the room. We have been asking for help from the owner of the hotel. He promised to help us. But the next day his promises were not fulfilled. We had to go... More

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Sharon H, Manager at Reef Palms, responded to this review

I wonder whether you have selected the correct motel for this review. We have security cameras in our complex that monitor back to our front desk. We also have security gates in our complex that guests need to use to enter the complex with their room keys. Room safes are installed in all but one of our studios and the... More

Ottawa, Canada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 5, 2014

We selected Reef Palms for our four night stay in Cairns based on Trip Advisor reviews and were not at all disappointed. Charming place with all the amenities you need if you are out and about exploring Cairns surrounds each day. Beautiful pool to cool off in when you get back and facilities to do your laundry before you move... More

Was this review helpful? Yes 1
Sharon H, Manager at Reef Palms, responded to this review

Thank you for writing, it is always exciting to have guests from overseas come and stay with us and we are so happy you enjoyed your stay here with us. I hope that the rest of your trip to Australia was enjoyable and that you will visit our country again in the future and of course, especially Cairns! More

Sydney, Australia
2 reviews
4 of 5 stars Reviewed March 3, 2014

Just stayed here for one night. Got to the hotel late after calling ahead and booking a room - detailed instructions and easy to find room. Staff very pleasant to deal with. Hotel is clean, neat, really nice room for the price (kitchen, multiple beds, good bathroom, free wifi) seemed like a really good place to stay while visiting cairns.... More

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Sharon H, Manager at Reef Palms, responded to this review

We would love to see you come and stay for longer next time and thank you very much for writing. I have just returned to Cairns having been in Brisbane for a few months and found the news reported rain pretty much every day here - don't believe it- the sun was shining every time I rang Alison and I... More

Manchester, New Hampshire
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 2, 2014

What a great place to stay in Cairns! If you are okay with not staying right in the center of downtown, this is the place to stay. The rooms are cute - nothing elaborate, but very nice and convenient. They include a small kitchen, and a grocery store is within a short walk, so we made breakfast every morning before... More

Was this review helpful? Yes 1
Sharon H, Owner at Reef Palms, responded to this review

Thank you so much for writing and we are thrilled you enjoyed your stay with us in beautiful Cairns. It can be overwhelming with the choice of tours available, it is our pleasure to help all our guests select appropriate trips and it gives us great pleasure to know that you enjoyed your day.As we are only 2km or a... More

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Additional Information about Reef Palms

Also Known As:
Reef Palms Hotel
Reef Palms Cairns
Reef Palms Hotel Cairns
Address: 41-47 Digger Street | corner McKenzie Street, Cairns, Queensland 4870, Australia
Phone Number:
Location: Australia > Queensland > Cairns Region > Cairns
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Cairns
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Reef Palms 3.5*
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