We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 66 Cairns hotels

Reef Palms

3.5 of 5 Hotel   |   41-47 Digger Street | corner McKenzie Street, Cairns, Queensland 4870, Australia
Hotel website
Hotel amenities
Offers & Announcements
Save on Tour tickets
Save Saved
You added Reef Palms to your Saves list
Reef Palms
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
89%
Ranked #5 of 66 hotels in Cairns
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
DavidOrtiz USA
  • Overview
  • Reviews (260)
  • Photos (96)
  • Amenities
  • Q&A
  • Room tips (53)
  • Location
  • More
Write a Review

260 people have reviewed this hotel

Traveler rating
    139
    92
    17
    7
    5
See reviews for
70
113
18
7
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
USA
Top Contributor
60 reviews 60 reviews
13 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed yesterday NEW

The rooms are spacious, private and clean. My room had a balcony which was nice. There is no elevator so if climbing stairs is a problem, a ground floor room would be preferable. The place has a nice airy feel due to the open construction, almost tropical. The pool is nice and relaxing - not an Olympic pool for doing... More

Was this review helpful? Yes
Oslo, Norway
1 review
2 of 5 stars Reviewed yesterday NEW via mobile

The interior was tacky and worn, bathroom door was patched but not painted. I guess the room was clean, but due to an unpleasant smell it felt dirty. Kitchen facilities were old and worn, the stove was not clean. Listed on TripAdvisor as a hotel, but is really a Motel. The reception are was a mess. I can not recommend... More

Was this review helpful? Yes
Lake Oswego, Oregon, United States
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed at the Reef Palms initially at the beginning of our three weeks in NE Queensland. Great location, close to the airport and less than a mile walk to downtown Cairns. Sharon and David were so kind to us! They let us borrow a cooler, ice packs and beach towels for the rest of our driving trip around the... More

Was this review helpful? Yes
Coventry, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My fiancé and I (aged 23 and 20) stayed at Reef Palms Motel from 1st July 2014 for 11 nights on the final leg of our month long holiday. We couldn't speak more highly of both the accommodation, the owners and the staff! We stayed in a Deluxe Spa studio and the room more than met our needs. The fridge,... More

Was this review helpful? Yes
Glasgow, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I stayed for 3 nights on a quick visit to Cairns as part of our holiday to Australia. Wish we could have stayed longer! Reef Palms is in a great location, has lovely staff and nice rooms to go back to after trips to the reef. The centre of Cairns is a short bus ride away and... More

Was this review helpful? Yes 2
Sharon H, Owner at Reef Palms, responded to this review

David and I really do enjoy helping everyone organize their trips and Dave loves chatting to everyone as he ferries them to the city or terminal or airport. It always makes our day when we receive reviews such as yours so thank you very much for taking the time to write. The best thing is that you would come back... More

Brisbane, Australia
Top Contributor
53 reviews 53 reviews
19 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 1 week ago

We chose the reef palms as it was close to the airport and we only needed a one night stay. Reception were pleasant and helpful and our room was ready at 12.30 pm . Odd layout, including a double bed just inside the entry door, but we slept in the other bed in the main part of the room (... More

Was this review helpful? Yes 1
Sharon H, Owner at Reef Palms, responded to this review

David and I are happy that we met your requirements for your overnight stay with us and thank you for writing. Enjoy the rest of your travels, Brisbane is our home town and is a pretty city so hope you enjoyed your time there. More

Tadley, United Kingdom
Contributor
18 reviews 18 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at Reef Palms for 6 nights. It was a good place to stay, very comfy. The room looked in need of a little spruce up, but overall, a lovely place to bunk down. The owners were really friendly and knew lots of information and had tips about where to go. The motel is close to The Esplanade and... More

Was this review helpful? Yes
Sharon H, Owner at Reef Palms, responded to this review

And we would love to have you come back again and stay again with us. The sun is still shining and it is warm enough to swim in the ocean so life is good here in Cairns. David and I hope you continue to enjoy your trip to Australia. More

Lexington, Kentucky
Contributor
12 reviews 12 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a family run hotel and they are great at what they do. The location isn't great (not bad either) but they offer free shuttle service into town so you don't have to walk in. They also offer free transfer to the airport for your flight out. The have great advice about what to do in Cairns. The rooms... More

Was this review helpful? Yes
Sharon H, Owner at Reef Palms, responded to this review

It is always a pleasure to have international guests stay with us and thank you for writing. Dave and I are happy you enjoyed your visit to Cairns and our information on the region helped you see everything you wished. One day, we'd like to visit the USA as it is one country we have yet to visit. It is... More

Melbourne, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I you want five stars, pay up. If you want a really nice place run by good people, go here. Cannot be faulted. Even provide things like DVDs and movies at no cost. When I gave the manager fifty dollars too much by mistake when paying she pointed it out and gave it back.

Was this review helpful? Yes 1
Sharon H, Owner at Reef Palms, responded to this review

David and I enjoyed having you both stay with us and thank you for writing. The weather here is still great and as I write, I am sitting in short sleeve shirt in the middle of our winter - you just have to love Cairns! We are pleased you liked the little extras we provide free of charge. We decided... More

New Delhi, Delhi, India
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 22, 2014

I visited cairns in June 2014 with my friends and rented out the family room self-contained apartment type room. The place was really nice but facilities and cleanliness but the lady at the front desk was moody and not-cooperative, she was not the one whom we met before finalizing the place. The lady on night shift (whom we met) is... More

Was this review helpful? Yes 1
Sharon H, Owner at Reef Palms, responded to this review

Thank you for writing and staying with us. I am sorry you felt our front office staff were moody, I will talk to the girls on reception to address your concerns. Our internet is provided free of charge for guests and at times can be slowed by the number of guests using it at the same time. Previously, we used... More

Owners: What's your side of the story?
If you own or manage Reef Palms, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Reef Palms? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Reef Palms

Address: 41-47 Digger Street | corner McKenzie Street, Cairns, Queensland 4870, Australia
Phone Number:
Location: Australia > Queensland > Cairns Region > Cairns
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Reef Palms 3.5*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, Agoda, Booking.com, Orbitz, Cheap Tickets, Tingo, T4B, TripOnline SA, Priceline, BookingOdigeoWL, Venere and Otel so you can book your Reef Palms reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Reef Palms Cairns
Reef Palms Hotel Cairns

96 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (65)
Viewed
Pool/beach area (16)
Viewed
Hotel & grounds (8)
Viewed
Room/suite (12)
Viewed
Family/play areas (6)
Viewed
Dining (3)
Viewed
Bathroom (1)
Viewed
Other (19)

Management photos: Courtesy of the property manager

Viewed
All management photos (32)
Viewed
Room/suite (13)
Viewed
Hotel & grounds (8)
Viewed
Pool/beach area (3)
Viewed
Dining (1)
Viewed
Bathroom (1)
Viewed
Other (6)

Amenities

Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#5 Family Hotel in Cairns #5 Romantic Hotel in Cairns
Hotel Class
Number of rooms
42

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer