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All 66 Cairns hotels

Cascade Gardens

3.5 of 5 Hotel   |   175 Lake Street, Cairns, Queensland 4870, Australia
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Ranked #28 of 66 Hotels in Cairns
A recent review
4 of 5 stars Reviewed June 13, 2013
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75 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Italian first
  • Japanese first
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English first
There are newer reviews for Cascade Gardens
See the most recent reviews
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed July 5, 2013 via mobile

Firstly, the rooms are akin to prison cells with their block painted walls. Carpets are stained and threadbare. The housekeeping staff were unfriendly, intrusive and inconsistent in their cleaning duties. The management couple are ill-suited to hospitality as one is totally unfriendly and miserable whilst the other feigns friendliness and is inept at dealing with bookings. An experience not to... More

Was this review helpful? Yes 5
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 13, 2013 via mobile

We stayed seven nights and enjoyed every minute of it. The location was awesome, so close to everything. The staff were very helpful with room service and the best deals when booking tours. We extended two days as we just loved Cairns. On the minus side - packed up ready to go early on the Sunday morning and had a... More

Was this review helpful? Yes 2
Top Contributor
50 reviews 50 reviews
31 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed May 25, 2013

The location is excellent. A walking distance to the Esplanade and to the restaurants area, supermarket and The Night Market. Also very easy approach to the main roads if you want to go out of the city or to the airport

Was this review helpful? Yes 6
Nhulunbuy, Northern Territory, Australia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed May 12, 2013

We stayed here for 5 nights. It was perfect for what we needed while in Cairns. It is very central and well maintained. Having a washing machine and a dryer was very handy. We will stay again when we come back to Cairns.

Was this review helpful? Yes 5
New York City, New York
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed April 12, 2013

The apartment was nice and clean. There was a couch in the room. The cinder block walls aren't the most attractive, but otherwise it is a great space. My friend and I had booked a room with 2 beds, but Expedia failed to pass that information on in the booking. When the proprietors found out, they bent over backwards to... More

Was this review helpful? Yes 3
West Sussex
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 7, 2013

We recently stayed here for 3 nights. We had actually booked a 2 bedroom apartment through Expedia, but there was only a one bedroom apartment - this was Expedias problem, not the hotels, so be careful if booking through Expedia. Owners were friendly and helpful and rearranged the lounge area to put another bed in - the lounge was spacious... More

Was this review helpful? Yes 1
San Jose, California, United States
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 4, 2013

Well, we booked the room for 4nights, and it was what we expected at all. The room & bed are basic white n'clean. We weren't expect to see rooms are not done on the daily basic, and you have to pay for extra things such as extra toilet paper, towels, etc.. The bed was very uncomfortable as it was thin... More

Was this review helpful? Yes 2
CascadeGardens, Manager at Cascade Gardens, responded to this review

Thank you for you review. We are glad to hear our receptionist met your standards. However, Cascade Gardens is a fully SELF-CONTAINED holiday apartment NOT a motel/hotel which you were aware of when making your booking. This is also stated on your welcome letter upon check-in. When you book a self-contained holiday apartment you are responsable for replenishing any consumables... More

Cheltenham, United Kingdom
Top Contributor
58 reviews 58 reviews
38 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed March 24, 2013

A nice easy walk into town and the managers here were really helpful and friendly. The room was fine and the kitchenette was fully equipped with everything we needed, a good bathroom with one of the most powerful showers we came across! Would recommend!

Was this review helpful? Yes 1
Adelaide, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 1, 2013

Me and my 2 Japanese friends stayed here for 4 days and had a wonderful time. Glenda was absolutely amazing and helped us with booking amazing tours and understanding our English. Location was perfect because we could walk to the centre of the city by only a 10-15 minute walk and also the beach and boardwalk was only a short... More

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Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed February 25, 2013 via mobile

The hotel is situated fairly centrally but also in a quiet street which is a bonus. The staff are extremely obliging and helpful. Our room was large with modern furnishings and a very functional kitchenette. The bathroom was spotless as was the whole apartment. The price is very reasonable and those with families and the budget conscious would find it... More

Was this review helpful? Yes 1
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Additional Information about Cascade Gardens

Address: 175 Lake Street, Cairns, Queensland 4870, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Cascade Gardens 3.5*
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Also Known As:
Cascade Gardens Cairns
Cascade Gardens Hotel Cairns

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