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Piermonde Apartments

2-4 Lake Street, Cairns, Queensland 4870, Australia
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Piermonde Apartments
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113 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Japanese first
  • Any
English first
  • All months
    (113)
  • Mar-May only
    (36)
  • Jun-Aug only
    (34)
  • Sep-Nov only
    (16)
  • Dec-Feb only
    (27)
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Melbourne, Australia
1 review
5 of 5 stars Reviewed 3 days ago NEW

Very comfortable room with great views from the balconies. Great to spend with others. Lounge area was large, with plenty of space to relax and chill. Kitchen area had everything required when spending time in Cairns.

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Townsville, Queensland, Australia
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Spent a long weekend at this establishment. I booked through a third party and it was very easy to book and confirm. My only criticism was that we booked 4 single beds and on arrival there were 2 queen beds. The information had not been passed on to the hotel. The hotel quickly rearranged our room without any major fuss.... More 

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SWHG_Hotel_Manager, General Manager at Piermonde Apartments, responded to this review

Dear Janine Thank you for taking the time to review Piermonde Apartments. It is always our aim to deliver a high standard of service & I am pleased that you felt we achieved this during your stay. I will share your comments regarding the service, location & staff with my team as this kind of feedback is always motivating &... More 

Zhuhai, China
1 review
5 of 5 stars Reviewed 3 weeks ago

Nice river view, quiet and beautiful. The room amenities are wonderful, big living room. Will Come back next time. It is nearby the river and a little away from the crowd but just three minutes to go. Good.

Review collected in partnership with this hotel

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SWHG_Hotel_Manager, General Manager at Piermonde Apartments, responded to this review

Dear Zhuhai, China Thank you for taking the time to review Piermonde Apartments. I am pleased to read you enjoyed your stay & delighted that the location and product met your expectations. I look to welcoming you back again at Park Regis Stay Well, Wayne Booth General Manager More 

Cairns, Australia
1 review
4 of 5 stars Reviewed 3 weeks ago

Lovely and airy and spacious but beds were hard and horrible and so so uncomfortable woke up with a bad back but would sleep on the couch next time. Dishwasher leaked when in use. Might consider staying again.

Review collected in partnership with this hotel

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SWHG_Hotel_Manager, General Manager at Piermonde Apartments, responded to this review

Dear LeilaB Thank you for taking the time to review Piermonde Apartments. It is with disappointment that I read your expectations were not met with the bedding. I have noted your comments regarding this, and will action. I do apologise that this has occurred as it certainly does not reflect what we aim to deliver. I appreciate your feedback, as... More 

Townsville, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 28, 2015

We stayed at the Piermonde for an AFL footy weekend. We checked in on Friday and departed Sunday morning. It was superb, the room was airy, spacious, clean, and the view was mesmerising. We would return in a heartbeat. The surroundings (room and view) made the trip so relaxing,

Review collected in partnership with this hotel

Was this review helpful? Yes 1
SWHG_Hotel_Manager, General Manager at Piermonde Apartments, responded to this review

Dear sharon1 Thank you for taking the time to review Piermonde Apartments. It is always our aim to deliver a high standard of service & I am pleased that you felt we achieved this during your stay. I will share your comments regarding the Apartment & location with my team as this kind of feedback is always motivating & encouraging.... More 

Townsville, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 26, 2015

The rooms were very clean. Accomodated our family needs. Excellent view from the lounge room. Loved every bit of our stay. after hours check in was a bit frustarating, but staff were available on call.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
SWHG_Hotel_Manager, General Manager at Piermonde Apartments, responded to this review

Dear 999 anjuj Thank you for taking the time to review Piermonde Apartments. I am pleased to read you enjoyed your stay & delighted that the service, location, product and staff met your expectations. I look to welcoming you back again at Park Regis Stay Well, Wayne Booth General Manager More 

Yea, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 20, 2015

Three bedroom two bathroom apartment was very clean and in very good condition. Cannot fault. Beds very comfortable and layout of the apartment was excellent.One access lift out of action, second lift a little slow. Security first class and staff extremely helpful.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
SWHG_Hotel_Manager, General Manager at Piermonde Apartments, responded to this review

Dear Don K Thank you for taking the time to review Piermonde Apartments. It is always our aim to deliver a high standard of service & I am pleased that you felt we achieved this during your stay. It was unfortunate with the lift being out of order, we are waiting on a part. I will share your comments regarding... More 

Cairns
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 20, 2015

Five out of five. The hotel had an amazing few of cairns city. Would be coming back to stay here in the future. Staff were very helpful and very polite. Best hotel I've ever stayed at in cairns. 😀😀😀

Review collected in partnership with this hotel

Was this review helpful? Yes 1
SWHG_Hotel_Manager, General Manager at Piermonde Apartments, responded to this review

Dear jessicar09576VZ Thank you for taking the time to review Piermonde Apartments. It is always our aim to deliver a high standard of service & I am pleased that you felt we achieved this during your stay. I will share your comments regarding the service, location & staff. With my team as this kind of feedback is always motivating &... More 

Cairns, Australia
1 review
1 of 5 stars Reviewed July 19, 2015

I don't think I have ever been disappointed with a hotel till now, we were told early check in was fine then room not ready. put a damper on the Bridal shower as we had to come back to drop our stuff off.

Review collected in partnership with this hotel

Was this review helpful? Yes
SWHG_Hotel_Manager, General Manager at Piermonde Apartments, responded to this review

Dear 191gayleb Thank you for taking the time to review Piermonde Apartments. It is with disappointment that I read your expectations were not met. I do apologise for the hold up in getting to your Apartment, as it certainly does not reflect what Park Regis aims to deliver. I appreciate your feedback, Stay Well, Wayne Booth General Manager More 

Karumba
1 review
4 of 5 stars Reviewed July 19, 2015

Apartment spacious and fantastic, with all the mod-cons. Views amazing, and easily enjoyable from veranhda setting. Only dissapointment was the hard beds and no doonas. We had a 2 bed, 2 bath apartment.

Review collected in partnership with this hotel

Was this review helpful? Yes
SWHG_Hotel_Manager, General Manager at Piermonde Apartments, responded to this review

Dear KellylM6769FU Thank you for taking the time to review Piermonde Apartments. I am pleased to read you enjoyed your stay & delighted that the service, location, met your expectations. But I am sorry that you felt the bed were uncomfortable. I thought we had resolved this issue, as we did have a couple of Apartments with hard beds. I... More 

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