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Piermonde Apartments

2-4 Lake Street, Cairns, Queensland 4870, Australia
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Piermonde Apartments
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Ranked #27 of 83 Specialty Lodging in Cairns
A recent review
5 of 5 stars reviewed 3 days ago
999anjuj Townsville, Australia
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108 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Japanese first
  • Any
English first
  • All months
    (108)
  • Mar-May only
    (36)
  • Jun-Aug only
    (30)
  • Sep-Nov only
    (15)
  • Dec-Feb only
    (27)
All months
Townsville, Australia
5 of 5 stars Reviewed 3 days ago NEW

The rooms were very clean. Accomodated our family needs. Excellent view from the lounge room. Loved every bit of our stay. after hours check in was a bit frustarating, but staff were available on call.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
SWHG_Hotel_Manager, General Manager at Piermonde Apartments, responded to this review

Dear 999 anjuj Thank you for taking the time to review Piermonde Apartments. I am pleased to read you enjoyed your stay & delighted that the service, location, product and staff met your expectations. I look to welcoming you back again at Park Regis Stay Well, Wayne Booth General Manager More 

Yea, Australia
1 review
4 of 5 stars Reviewed 1 week ago

Three bedroom two bathroom apartment was very clean and in very good condition. Cannot fault. Beds very comfortable and layout of the apartment was excellent.One access lift out of action, second lift a little slow. Security first class and staff extremely helpful.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
SWHG_Hotel_Manager, General Manager at Piermonde Apartments, responded to this review

Dear Don K Thank you for taking the time to review Piermonde Apartments. It is always our aim to deliver a high standard of service & I am pleased that you felt we achieved this during your stay. It was unfortunate with the lift being out of order, we are waiting on a part. I will share your comments regarding... More 

Cairns
1 review
5 of 5 stars Reviewed 1 week ago

Five out of five. The hotel had an amazing few of cairns city. Would be coming back to stay here in the future. Staff were very helpful and very polite. Best hotel I've ever stayed at in cairns. 😀😀😀

Review collected in partnership with this hotel

Was this review helpful? Yes 1
SWHG_Hotel_Manager, General Manager at Piermonde Apartments, responded to this review

Dear jessicar09576VZ Thank you for taking the time to review Piermonde Apartments. It is always our aim to deliver a high standard of service & I am pleased that you felt we achieved this during your stay. I will share your comments regarding the service, location & staff. With my team as this kind of feedback is always motivating &... More 

Cairns, Australia
1 of 5 stars Reviewed 1 week ago

I don't think I have ever been disappointed with a hotel till now, we were told early check in was fine then room not ready. put a damper on the Bridal shower as we had to come back to drop our stuff off.

Review collected in partnership with this hotel

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SWHG_Hotel_Manager, General Manager at Piermonde Apartments, responded to this review

Dear 191gayleb Thank you for taking the time to review Piermonde Apartments. It is with disappointment that I read your expectations were not met. I do apologise for the hold up in getting to your Apartment, as it certainly does not reflect what Park Regis aims to deliver. I appreciate your feedback, Stay Well, Wayne Booth General Manager More 

Karumba
4 of 5 stars Reviewed 1 week ago

Apartment spacious and fantastic, with all the mod-cons. Views amazing, and easily enjoyable from veranhda setting. Only dissapointment was the hard beds and no doonas. We had a 2 bed, 2 bath apartment.

Review collected in partnership with this hotel

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SWHG_Hotel_Manager, General Manager at Piermonde Apartments, responded to this review

Dear KellylM6769FU Thank you for taking the time to review Piermonde Apartments. I am pleased to read you enjoyed your stay & delighted that the service, location, met your expectations. But I am sorry that you felt the bed were uncomfortable. I thought we had resolved this issue, as we did have a couple of Apartments with hard beds. I... More 

Cairns, Australia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Very large appartment we had a loverly veiw looking over the Cairns river entrance on the esplande walking distance to everthing Resturants in Cairns are avarage ,tours are all competting we found the local tourest information house got us the best price to karanda rail / skyrail also had a lovely outer reef trip with sea star cruise they do... More 

Was this review helpful? Yes
SWHG_Hotel_Manager, General Manager at Piermonde Apartments, responded to this review

Dear 597 lisa Thank you for taking the time to review Piermonde. I am pleased to read you enjoyed your stay & delighted that the Apartment & location met your expectations. I look to welcoming you back again at Piermonde Stay Well, Wayne Booth General Manager Stay Well, [GM’s name] More 

Hong Kong
2 reviews
4 of 5 stars Reviewed 3 weeks ago

We spent holiday in Cairns, Hinchinbrook and Townsville for fishing trip twice a year. (May and November) Piermonde Apartments is one of the best apartment in Cairns. It is at the sea front with stunning sea view. The location is at the town center, convenience to catch transport to anywhere. It is surrounded by great restaurants, carcino, supermarket and famous... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
SWHG_Hotel_Manager, General Manager at Piermonde Apartments, responded to this review

Dear cheung 11 Thank you for taking the time to review Piermonde Apartments. What a pleasure it was to read your comments! The service you experienced is exactly what we aim to deliver, along with good value & a quality comfortable product. It is times like these that myself & my team can truly feel like we succeeded in achieving... More 

Alice Springs, Australia
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed 6 nights in a 2 bed apartment. They are massive and have huge balconys. The apartments are only a short walk to Woolworths, the esplanade, Casino and lagoon. We loved it and didnt want to leave. Cant recommend it enough. There is no formal room service but you can order food in. Or there are so many places nearby... More 

Was this review helpful? Yes
SWHG_Hotel_Manager, General Manager at Piermonde Apartments, responded to this review

Dear Mickdc Thank you for taking the time to review Piermonde Apartments. What a pleasure it was to read your comments! The service you experienced is exactly what we aim to deliver, along with good value & a quality comfortable product. It is times like these that myself & my team can truly feel like we succeeded in achieving our... More 

Swan Hill, Australia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here for two nights in June and found the apartment great for our family. It was big and had everything we needed making it a very comfortable stay. We were put on the third floor where apartments open out to the pool area which we did find useful with young children, although the pool was too cold at... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
SWHG_Hotel_Manager, General Manager at Piermonde Apartments, responded to this review

Dear Tania L Thank you for taking the time to review Piermonde Apartments. I am pleased to read you enjoyed your stay & delighted that the service, location met your expectations. Although the water was a little cool I look to welcoming you back again at Piermonde Stay Well, Wayne Booth General Manager More 

Greater Brisbane, Australia
2 reviews
5 of 5 stars Reviewed 4 weeks ago

The two bedroom water view apartment was perfect for a four night stay. The rooms are spacious and clean. With two young boys the layout was perfect and meant we could all have our own space. Nothing was too much trouble for the staff. The hotel is located within walking distance to everything you might need in Cairns. I would... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
SWHG_Hotel_Manager, General Manager at Piermonde Apartments, responded to this review

Dear C6886TLKarenh Thank you for taking the time to review Piermonde Apartments. It is always our aim to deliver a high standard of service & I am pleased that you felt we achieved this during your stay. I will share your comments regarding the service, location and staff with my team as this kind of feedback is always motivating &... More 

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