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Park Regis Piermonde


2 - 4 Lake Street | (formerly Oaks Piermonde), Cairns 4870, Australia
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Reviews you can trust

58% Recommend
3.0 of 5 stars 12 reviews
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poor service
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2 of 5 stars
FamilyguyPerth   1 contribution
Perth
Dec 1, 2009 | Trip type: Family

We stayed at this place during business trip at Cairns convention centre was told upon arriving that booking had been cancelled - it hadnt and they later admitted to that but couldnt say why!! faulty air con in bedroom leaking water, front door door cracked, fridge door faulty major construction work going on outside limiting access - we werent advised... more

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3 of 5 stars
SpaProf   8 contributions
Oregon
Aug 18, 2009 | Trip type: Business

My husband attended a conference at the Cairns Convention Center and his mother and I came along for a short vacation. The hotel has a great location (both for downtown and Convention Center), was quiet and spacious. No complaints about the furnishings or apartment itself. It was very comfortable, and had everything we needed to relax, cook, etc. We have... more

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1 of 5 stars
Kocama   1 contribution
New Zealand
Aug 17, 2009 | Trip type: Business

My wife and I recently stayed at this hotel as a wider group on a conference. I had read in horror many bad comments about this hotel before we left. However it was booked through a conference organizer so we had no ability to change. So to our story, yes I can confirm that the level of daily room servicing... more

Management response from
SWHG_Operations, Manager

We regret that the guest did not enjoy the stay at the Park Regis Piermonde. We appreciate the feedback and endeavour to improve our service and facilities. We have since changed our housekeeping contractors to ensure all guests that all apartments are kept in spotless condition and that our guests are made comfortable. We sincerely regret the loss of any...

Disappointed
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1 of 5 stars
summerfun09   1 contribution
Minnesota
Jul 2, 2009 | Trip type: Business, Family

Dirty, lack of service, "no extras" (towels, soap, paper towels, ect....), hot tub - cold. Would not go back. more

Management response from
SWHG_Operations, Manager

We regret to hear that the guests stay at Park Regis City Quays was not up to standard. We wish to thank the guest for mentioning these issues and therefore helping us to improve our standards and service. We can assure all that we take pride in providing clean and comfortable accommodation to all our guests. It is most unfortunate...

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1 of 5 stars
Suzy0011   1 contribution
Queensland
Feb 6, 2009 | Trip type: Friends getaway
1/1 found this review helpful

The place was quite amazing except that on the 2nd night there the fire sprinkler system acitivated in our ensuite bathroom for no reason when myself & a friend were in there getting ready. We were sprayed with black oil (which they apparently use to grease the water pipes) and water. Within minutes our whole 3 bedroom apartment was filled... more

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5 of 5 stars
wellwhatcanisay   3 contributions
Australia
Jan 18, 2009 | Trip type: Friends getaway
1/1 found this review helpful

This hotel was really lovely. The size of the apartments was the biggest wow-factor. The 2 bed apartments are huge and well layed-out. Not to mention the lovely views. We were on the 15th floor and had a great view of the harbor/mountains. The reception staff were very helpful when required. Would definitely stay here again. more

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5 of 5 stars
Travellerqld   4 contributions
Port Douglas
Feb 15, 2008 | Trip type: Couples
2/2 found this review helpful

We stayed in apartment 1302 which is managed by Travstar.com and the apartment was everything you needed and more. The view was over the mountains and harbour was spectacular, and in three days we had 2 cruise liners dock. The apartment had a huge spa bath, huge walk in robe and huge balcony. I though we had died and gone... more

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5 of 5 stars
V-Family6   1 contribution
Los Angeles
Oct 1, 2007 | Trip type: Business, Family
2/2 found this review helpful

We have just returned from a 3 month vacation in Australia. Our best apartment we stayed in, would have to be #802 at the Piermonde in Cairns. The apartment was very, very large with modern, elegant decor and extremely quiet. This apartment was also situated at just the right level to enjoy all of the huge container ships passing by... more

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5 of 5 stars
CaelanRussell   7 contributions
Fife, Scotland
Dec 7, 2006 | Trip type: Couples
1/2 found this review helpful

Piermonde 1302 is a two bedroom apartment, privately owned and managed by Jodie and Kim in Travstar. Very high standard of fixtures, fittings, cleanliness etc. Location was superb in every way. Overlooked Trinity wharf, round the corner from main quay, corner of the esplanade, very close to centre of Cairns. Spectacular views, very quiet and very comfortable. Everything within easy... more

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5 of 5 stars
toothchicky   9 contributions
Cairns
Jun 14, 2006
5/5 found this review helpful

The Piermonde surpassed all expectations. In my opinion, it occupies the most stunning location in all of Cairns City. We stayed in a 2-bedroom 13th-floor waterfront apartment (#1302) overlooking the Cairns Inlet. Watching the sun set over the hills and yachts moored in the Inlet is really quite a spectacular sight to behold. The apartment itself is centrally located, being... more

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Location: Cairns, Cairns District
CAD152*
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Park Regis Piermonde Address

2 - 4 Lake Street | (formerly Oaks Piermonde), Cairns 4870, Australia
Cairns Specialty Lodging Park Regis Piermonde
3.0/5.0
12