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Koala Beach Resort

2.0 of 5 137-139 Lake Street, Cairns, Queensland 4870, Australia
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Koala Beach Resort
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Koala Beach Resort
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73 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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1 review
2 of 5 stars Reviewed 3 days ago NEW via mobile

They don't follow their opening hours and opened half an hour later than they were supposed to and the same when closing. The manager didn't even approach the problem properly, instead she blamed the fault on someone else. There is alot of things that are broken and need fixing but there's no one doing anything and the whole hostel smells... More 

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12 reviews 12 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 5, 2014

This place is fine. When we were there the kitchen was clean and our rooms were clean. I can see how people would complain but for price location I cannot argue. Will be back - just not the Hilton that's all you have to know ! Staff very nice and supportive

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13 reviews 13 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed December 1, 2014

Hard to begin the description of this hostel. First room we got was a four bed dorm. It was disgusting and filthy so we changed. We got a dorm with six beds. No air conditioning in the humid climate so it was hot. The kitchen was filthy and cockroaches were running around. Don't stay here.

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Southport, United Kingdom
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed December 1, 2014

We stayed in Cairns for 2 weeks for a relatives wedding. Koala Beach is so convenient for Cairns and the surrounding area, especially the lagoon although there is a pool in the hotel. The staff are really lovely, and even the other guests are extremely friendly, we were made to feel extremely welcome and had the best 2 weeks holiday.... More 

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Senior Contributor
31 reviews 31 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed November 22, 2014

Not the best in terms of modern or too clean. But a pretty big hosyel had some good friends in there great nights there really reasonable price. Swimming pool isnt great and the location of the hostel is little bit out the way from the main centre but at the start of the residential area so bit quiter. Really got... More 

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Townsville, Australia
16 reviews 16 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 6, 2014

I stayed at Koalas for nearly 5 months and just like most hostels, there is the good and the bad sides to this place. The staff are all great - friendly, helpful and there whenever you need anything. The dorms are pretty cool - each room has a sitting area and little kitchenette, which is nice. The courtyard has a... More 

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Top Contributor
142 reviews 142 reviews
23 hotel reviews
104 helpful votes 104 helpful votes
5 of 5 stars Reviewed October 2, 2014

This place was great. Staff where really friendly and helpful, we returned a few times after various diving trips so stayed in a few rooms. All where clean and it was very reasonably priced. The only issue is the place doesn't have good wifi and it's only in the reception/ common area not in the rooms which is a shame.

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LaGrange, Georgia, United States
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 25, 2014

Stayed here one night prior to a very early flight. Good location. En-suite bath was dirty and didn't drain properly. Got there too late to get a bottom bunk in a 6-bed room. Kind of hard for a 60-year-old to get in the top bunk but I made it! Other women in room were long-timers; three were seeking jobs in... More 

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Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 12, 2014

We originally booked 3 nights on hostelworld for a 5 bed dorm for 5 of us at Koala, but when we arrived the girl on reception was very unfriendly and told us we would have to split up 3 in one room and 2 in another but we had paid for a 5 bed dorm each! Regardless we had to... More 

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3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 24, 2014

I really enjoyed my stay in Koalas. It is really cheap and good for the money. I stayed for 2 weeks in a 6 bed dorm. +nice and friendly staff. Really helpful. They don't want to sell you their tours but tell you where you can get them cheaper +good beds +private bathrooms +cleanliness is alright +free pool table +BYO... More 

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Additional Information about Koala Beach Resort

Address: 137-139 Lake Street, Cairns, Queensland 4870, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Price Range (Based on Average Rates): $
Hotel Class:2 star — Koala Beach Resort 2*
Number of rooms: 57
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Also Known As:
Koala Beach Hotel Cairns

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