We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Koala Beach Resort

137-139 Lake Street, Cairns, Queensland 4870, Australia
Hotel amenities
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Koala Beach Resort
Professional photos View all
Browse nearby
Koala Beach Resort
Write a Review

77 reviews from our community

Traveler rating
    16
    25
    13
    10
    13
See reviews for
9
11
22
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (77)
  • Mar-May only
    (15)
  • Jun-Aug only
    (24)
  • Sep-Nov only
    (25)
  • Dec-Feb only
    (13)
All months
Longfield, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Staying here at end of my east coast trip it was a nice place to stay with a great location right near the main part of town, the hostel itself was nice, the guy on reception was polite and helpful, we were checked in straight away. The room was nice had good enough air-con it was 6 bed dorm with... More 

Was this review helpful? Yes
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Great hostel to stay at. Staff are so friendly and helpful especially the french manager and the Scottish girl, couldn't have done more to make me feel welcome. The price is very reasonable for location. It is close to the lagoon, bars and shops. The rooms were clean and the courtyard was great to socialise.

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Koala resort is a very nice place to stay. Friendly staff and lovely courtyard with good atmosphere. I recommand this place to whoever wants à good stay really close to lagoon and reef feet terminal (for boat trips)

Was this review helpful? Yes
Surfers Paradise, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed March 18, 2015

I stayed at the Koala Beach Resort with three friends in September '14. We got there late at night and had no choice but stay there, because there was nowhere else open at that time of night. But seriously - we opened the door to our apartment (we booked a "4 beds, a kitchen and living room"-apartment) and the first... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 24, 2015

They don't follow their opening hours and opened half an hour later than they were supposed to and the same when closing. The manager didn't even approach the problem properly, instead she blamed the fault on someone else. There is alot of things that are broken and need fixing but there's no one doing anything and the whole hostel smells... More 

Was this review helpful? Yes 1
Contributor
12 reviews 12 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 5, 2014

This place is fine. When we were there the kitchen was clean and our rooms were clean. I can see how people would complain but for price location I cannot argue. Will be back - just not the Hilton that's all you have to know ! Staff very nice and supportive

Was this review helpful? Yes
Contributor
13 reviews 13 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed December 1, 2014

Hard to begin the description of this hostel. First room we got was a four bed dorm. It was disgusting and filthy so we changed. We got a dorm with six beds. No air conditioning in the humid climate so it was hot. The kitchen was filthy and cockroaches were running around. Don't stay here.

Was this review helpful? Yes 5
Southport, United Kingdom
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed December 1, 2014

We stayed in Cairns for 2 weeks for a relatives wedding. Koala Beach is so convenient for Cairns and the surrounding area, especially the lagoon although there is a pool in the hotel. The staff are really lovely, and even the other guests are extremely friendly, we were made to feel extremely welcome and had the best 2 weeks holiday.... More 

Was this review helpful? Yes
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed November 22, 2014 via mobile

Not the best in terms of modern or too clean. But a pretty big hosyel had some good friends in there great nights there really reasonable price. Swimming pool isnt great and the location of the hostel is little bit out the way from the main centre but at the start of the residential area so bit quiter. Really got... More 

Was this review helpful? Yes
Townsville, Australia
Contributor
16 reviews 16 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 6, 2014

I stayed at Koalas for nearly 5 months and just like most hostels, there is the good and the bad sides to this place. The staff are all great - friendly, helpful and there whenever you need anything. The dorms are pretty cool - each room has a sitting area and little kitchenette, which is nice. The courtyard has a... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

6 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (5)
Viewed
Room/suite (3)
Viewed
Bathroom (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (1)
Viewed
Hotel & grounds (1)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question