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All 82 Cairns accommodations

BEST WESTERN Central Plaza Apartments

4.0 of 5 Condominium   |   255-257 Lake Street, Cairns, Queensland 4870, Australia
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A recent review
4 of 5 stars reviewed 3 weeks ago
Gary H Ballarat, Australia
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45 people have reviewed this hotel

Traveler rating
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    16
    8
    5
    6
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12
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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English first
Cairns, Australia
1 review
1 of 5 stars Reviewed 3 days ago NEW

What an atrocious experience. I booked for 2 adults and a baby. My daughter flew in to cairns around 11pm. The owner would not let her in despite the booking was in her name and made her stand outside and call me (the grandmother of the baby) to get the baby out of bed and come downstairs to let her... More

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Ballarat, Australia
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Me and my friends stayed in a 2 bedroom self contained unit here. The rooms were good sized and very comfortable and the unit had good kitchenette facilities. The beds were excellent. It has a good swimming pool which we spent a lot of time in and we made use of the nearby BBQ. The hotel is close to the... More

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Cambridge England
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 13, 2014

We stayed in these apartments in February 2014 for 3 nights. The apartment was so well equiped with everything you could possible need nothing had been missed. We were located right next to the pool which was brilliant as it did get hot. It was a short walk to the Esplanade and close to shops if you decided to eat... More

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Victoria, Canada
Contributor
15 reviews 15 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 3, 2014

Close enough to walk to town (a pleasant 10 minutes )Large apartments with kitchens and a balcony .It was a bit noisy during the day with construction next door , that will be complete in december 2014 .The appt.s were quiet with the doors closed though . Air conditioning and ceiling fans ,A nice pool , parking undercover ,and clean... More

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Melbourne, Australia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 28, 2014

My partner and I spent a couple of nights at Central Plaza Apartments and we enjoyed our stay. Our apartment was great and had everything we needed. The rooms were nice and clean and the bed was comfortable - so we got good sleep, which is what we were looking for. We particularly enjoyed the nice pool and the BBQ... More

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Cairns, Australia
1 review
5 of 5 stars Reviewed February 16, 2014

We are regular visitors to Cairns and usually stay at a hotel and decided to try somewhere different and book a 1 Bedroom fully self-contained apartment. Best Western Central Plaza was a perfect choice. The apartment was the cleanest and most spacious apartment we have ever has the pleasure of staying in. The managers were extremely helpful and friendly and... More

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 15, 2014 via mobile

Unbeleivable took money from our credit card before discussing with us we were promised a king bed didnt get no lift arrogant and rude staff would never stay here again better accom available fof the price rooms not clean toilets at pool not cleaned our entire stay 4 star try 2 star rude staff terrible service these people are a... More

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sbm1, Guest Relations Manager at BEST WESTERN Central Plaza Apartments, responded to this review

This is the second review from the same family of guests who were evicted from the property. More

Cairns, Australia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 13, 2014

My partner and I were thrilled to be having our second child at Cairns Base hospital & therefore decided it would be nice to stay close to the hospital incase our baby decided to come early & to also have a holiday before the baby arrived. My partner & I were not only shocked & disgusted by the way we... More

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Motel M, Manager at BEST WESTERN Central Plaza Apartments, responded to this review

Quite simply-unauthorised room overcrowding and behaviour disturbing to other guests resulted in the eviction of this group with legitimate charges to the credit card as authourised. Malicious & unsubstantiated complaints directed to the Property, Best Western Group Head Office and the Department of Fair Trading have been dealt with resulting in ‘No action required’ in each case. The Management of... More

Melbourne
Contributor
12 reviews 12 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed November 30, 2013

I stayed in a 1 bedroom apartment at the back of the building. The living area was large but sparsely furnished; one couch, coffee table, TV and small table with 4 chairs. The kitchen was basic and had minimum equipment; 4 placings for crockery and cutlery and 1 or 2 saucepans. I had to purchase an oven tray as there... More

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Motel M, Manager at BEST WESTERN Central Plaza Apartments, responded to this review

Dear tripper208, We are wondering if this review is about our property. Our apartment kitchens are fully stocked and we always have extra equipment available if requested. The lounge room is equipped with popular tropical cane furniture with matching decoration on the wall. All the units are light and airy and we do not have linoleum on the floors, only... More

Kaiapoi, New Zealand
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 21, 2013

I stayed in a 1 bedroom apartment for 7 nights at the beginning of August. The apartment was clean, tidy and spacious. The pool was lovely. The location suited my friends (who were also staying at this accommodation) and I. The only negative comments were that the couch was rather shabby and probably past its "use by date". Also the... More

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Additional Information about BEST WESTERN Central Plaza Apartments

Address: 255-257 Lake Street, Cairns, Queensland 4870, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Amenities:
Business Center with Internet Access Free Parking Kitchenette Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #52 of 82 Specialty lodging in Cairns
Price Range (Based on Average Rates): $
Hotel Class:4 star — BEST WESTERN Central Plaza Apartments 4*
Official Description (provided by the hotel):
Your Best Western Hotel in Cairns. We have 1&2 bedroom holiday apartments in the centre of Cairns. Book your accommodation in Cairns call 1800 197 197. We offer 10% tour and car rental discounts to our guests. ... more   less 
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