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Waterfront Terraces

4.5 of 5
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233 The Esplanade, Cairns, Queensland 4870 , Australia
Waterfront Terraces
Best prices for: 1 room 1 guest
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Ranked #30 of 66 Hotels in Cairns
A recent review
5 of 5 stars Reviewed March 15, 2008
hindukush India
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91 reviews from our community

Traveler rating
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25
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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  • Japanese first
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There are newer reviews for Waterfront Terraces
See the most recent reviews
India
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 15, 2008

In Jan 08 i stayed for 3 weeks at Waterfront Terraces - had a wonderful time, and used about every amenity and service they offered. The place was clean and tidy with a lovely view of the esplanade. It was a bit of a walk into town, but it was quiet and I loved taking sunset strolls along the esplanade... More 

Was this review helpful? Yes 2
Waterfront_Terraces, Manager at Waterfront Terraces, responded to this review

I would like to thank reviewers like this who offer constructive comments. I have used this and other constructive comments posted in a campaign to have the owners refurbish the apartments and am pleased to say that we have a refurbishment of the living room (sofas, sofa beds, rug and artwork) and bedrooms (new beds, covers, curtains,artwork etc) scheduled for... More 

Mackay
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 7, 2008

How can you not love this place? I travel to Cairns regularly for business and have stayed in almost every four star plus apartment in town and this is the one that I will be returning to from now on. Can you believe panoramic sea views from the ground floor? - ask for apartment 2 or 3. Located in a... More 

Was this review helpful? Yes 3
surrey
1 review
2 of 5 stars Reviewed March 2, 2008

Apartment was tired, no headboard, grubby carpet. The whole place could have been cleaner. No change of towels. We had to pay for fresh ones, No pool towels provided, but you can pay to hire them. Only a little bit of loo roll was provided, and then you have to pay $1.50 for a new one. Similarly, only one tiny... More 

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Waterfront_Terraces, Manager at Waterfront Terraces, responded to this review

I would like to point out that there is a difference between serviced apartments and hotels. We offer weekly servicing (as stated on our web site and in other literature) but the guest only had a 5 day booking. You will also find that the vast majority (if not all) complexes charge for pool towels and consumables as we offer... More 

New York
1 review
2 of 5 stars Reviewed January 22, 2008

My wife & I were in Australia, city-hopping from Cairns to Sydney to Melbourne and then back to Cairns. We selected Waterfront Terraces based on the internet reviews and their lovely website. Although their website shows 4.5 stars, it definitely was not when compared to other 4.5 star hotels we stayed in throughout Australia. Good: Friendly front person. Clean room.... More 

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USA
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 7, 2007

Based on the review from the Lonely Planet book and the reviews from Tripadvisor.com, our expectations were quite high for this place. Upon our arrival, those highs quickly sank. Our single room apartment was clean, but the furniture seemed very dated. Air conditioning was provided only in the living room portion with ceiling fans throughout. When small ants were seen... More 

Was this review helpful? Yes 1
Waterfront_Terraces, manager at Waterfront Terraces, responded to this review

The following are points that I would like to make about this particular guest: Upon check in they complained in Korean that Waterfront Terraces was further away from the city than they thought. They were no doubt unaware that I speak Korean so I noted that comment. They went into there room and stayed about 30 minutes. The air conditioning... More 

Cairns, Australia
Top Contributor
162 reviews 162 reviews
41 hotel reviews
97 helpful votes 97 helpful votes
5 of 5 stars Reviewed November 18, 2007

It was absolutly lovely to stay Waterfront Terraces. My mother who come from Japan arrived early morning, (who does not speak English) and they let her in the room at 6am already. It was so helpful for her as she doesn't speak English, (owner speaks Japanese), and can check in early. We arrived later evening but the owner came to... More 

Was this review helpful? Yes 4
Woonsocket, Rhode Island
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed November 28, 2006

My husband and I stayed here in November 2006. We found this place in one of the Lonely planet books. It is an apartment style hotel. We stayed a one bedroom apartment. It was spacious and clean. The kitchen had everything that was necessary to prepare simple meals and there was a barbeque near the pool that you could use.... More 

Was this review helpful? Yes 3
A TripAdvisor Member
4 of 5 stars Reviewed October 6, 2005

We stayed for 5 nights at the Waterfront Terraces in May 2005 and was not disappointed at all. After much searching through brochures for hotels in Cairns, Waterfront Terraces caught our eye for being luxurious but homely. The staff were very friendly and welcoming. Very helpful in arranging transfer transport to Cape Tribulation, our next port of call, which took... More 

Was this review helpful? Yes 8
Portsmouth, United Kingdom
Contributor
13 reviews 13 reviews
10 hotel reviews
122 helpful votes 122 helpful votes
5 of 5 stars Reviewed March 2, 2005

The Waterfront Terraces is a terrific place to stay and is a real home from home. We stayed there for 4 nights in Feb '05 and had a wonderful time. Unfortunately the taxi took us to the back of the property which belies the internal quality of the apartments at first. We had a 2 bedroom apartment for 4 adults... More 

Was this review helpful? Yes 7
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