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Waterfront Terraces

4.5 of 5
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233 The Esplanade, Cairns, Queensland 4870 , Australia
Waterfront Terraces
Best prices for: 1 room 1 guest
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Ranked #30 of 66 Hotels in Cairns
A recent review
5 of 5 stars reviewed 4 weeks ago
John77810 Fontainebleau, France
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91 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Fontainebleau, France
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This was our second stay at Waterfront Terraces, the first being in Oct 2007, both times for 1 week. We had a 2 bedroom apartment and after 8 years everything was much the same, good service from Andrew and his Staff, our apartment was clean,well equipped and we enjoyed our stay with peace and quiet. Nice to see you again... More 

Was this review helpful? Yes 1
Brisbane, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 weeks ago via mobile

Stayed there 3 times previous, but never again. Apartment had not been cleaned on arrival- long dark hair throughout bathroom and on "clean sheets". Feet were filthy straight after showering from unmapped tiles. Guests in nearby room sitting on balcony swearing and drinking. Ended up calling police around midnight. Last time we will stay there. Location is great, but cleanliness... More 

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portsmouth
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 1, 2014

I have stayed here several times over the past few years and find it in an excellent location about 20 minute stroll to the bars and restaurants and marina. The staff are very helpful and nothing is too much trouble. However, the apartments themselves could do with a general makeover to make them more appealing. A coat of paint and... More 

Was this review helpful? Yes 2
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 3, 2014

This place has the potential to be a great affordable getaway. Mould in the bathroom, dirty lounge, cobwebs and stains on the fold out sofa, even the office smelt and was dirty. With a good scrub and the air conditioner vents cleaned this place would be lovely. The pool area and gardens are nice.

Was this review helpful? Yes 3
Cairns Australia
Top Contributor
56 reviews 56 reviews
18 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed October 1, 2014

The Waterfront Terraces is a great place to stay. was in a one bedroom apartment, which had everything we needed. The apartment is quite spacious, with a modern bathroom and kitchen. It also has ducted aircon throughout. The resort is within walking distance of shops and restaurants. Great wireless internet, great pool and tropical gardens, great rooms with new LCD... More 

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1 review
5 of 5 stars Reviewed September 1, 2014 via mobile

I had hired a car for my stay in Cairns so being slightly outside the centre wasn't a concern. All be it was only a 15 minute walk into town, a beautiful walk too through the parks and waterfront. The facilities were perfect. Clean and modern. As this was one of a multi trip destination having washing machine and iron.... More 

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Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed August 2, 2014

Suppose to be four stars, I don't think so. Terrible smell in the unit, kitchen utensils were dirty, sofa bed was dirty and could not let someone sleep on it. Could not move us to another unit, and said we need to talk to the booking agent if we wanted any compensation... Not a good experience at all.

Was this review helpful? Yes 2
Whangaparaoa, New Zealand
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed July 23, 2014

The pool and gardens were lovely but we were very disappointed with these apartments. The maintenance is sadly lacking and they need a new cleaner. In addition, they could do with some modern sound-proofing. Having said that, the management was very friendly and helpful and moved us after a few days but the second apartment was no better. We will... More 

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Townsville, Australia
Senior Contributor
34 reviews 34 reviews
23 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 23, 2014

We took friends from UK here for a long weekend. Luckily, we found that the two bedroom flats are on the top floor which gave us an even better view of the sea. Our friends thought it was all lovely. The rooms were good, well-maintained and clean, beds OK and cooking facilities acceptable. Really no complaints at all

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Cairns, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 27, 2014

Needed a place to stay in Cairns for a couple of weeks. Loved the feel of this one. A touch of heritage with the shutters and a beautiful outlook across the Esplanade gardens to the water. Good if you like to do a bit of plane spotting as the airport is nearby but not too close. A little bit of... More 

Was this review helpful? Yes 3
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