We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Hotel Cairns

Cnr Florence & Abbott Sts, Cairns, Queensland 4870, Australia
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
The Hotel Cairns
Professional photos View all
Browse nearby
The Hotel Cairns
Add Photo Write a Review

335 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    83
    117
    79
    29
    27
See reviews for
32
192
24
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (335)
  • Mar-May only
    (87)
  • Jun-Aug only
    (95)
  • Sep-Nov only
    (94)
  • Dec-Feb only
    (59)
All months
Pittsburgh, Pennsylvania
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed yesterday NEW

My husband and I stayed 2 nights here, one prior to and one following a liveaboard dive boat experience on the Great Barrier Reef. Our room was spacious and clean, and front desk staff were very helpful and made some excellent local restaurant and shopping recommendations. The hotel amenities are a bit basic but suitable for a short stay. The... More 

Was this review helpful? Yes
Australia
Level Contributor
49 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here with my husband for 3 nights after staying in a resort at Trinity beach. The location is great and is right at the end of the Esplanade so it's only a short walk to all the great restaurants, The Marina, muddy's playground and Cairns central. From other reviews it seems the rooms are a bit hit and miss... More 

Was this review helpful? Yes
Blenheim, New Zealand
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Have stayed at The Hotel Cairns on quite a few occasions over several years escorting tour groups. During this time I have always found the staff helpful and friendly. A point to note the mainly guys have been on the staff for several years. Various reviewers have commented on the tiredness of the rooms particularly the bathrooms and also commented... More 

Was this review helpful? Yes
Gold Coast, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Great location, friendly staff, excellent restaurant /bar, beautiful tropical feel & look about the hotel. However we did find our room was in need of a bathroom renovation. Water constantly on the floor from leaking toilet, shower & bathtub tap ran 24/7 no matter how hard we tried to turn off. Late night & early morning arrivals were a disruption... More 

Was this review helpful? Yes
Geelong Victoria
Level Contributor
135 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Despite having a complimentary room upgrade on our arrival the room was dated. Bathroom had old tiles, evidence of major rot in timber work near glass screen, water went everywhere when having a shower, no exhaust fan and terrible layout of bathroom. Bed was comfortable but the pillows were rock hard. Refrigerator worked well and kept the beer icy cold.... More 

Was this review helpful? Yes
Australia
Level Contributor
53 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Real tropical feel to it from the open reception area and friendly staff to the rooms. Room immaculately pesented with all that you expect...great water pressure in the shower. Large room, comfy bed and quiet. Short stroll to the Esplanade and all the restaurants and night markets. Great place to stay.

Was this review helpful? Yes
Melbourne, Australia
Level Contributor
7 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

booked a suite room in the hotel on line. nothing like the photos and very over priced. needs a lot of work done in the room. no tv guide. hardly any room between the shower and the toilet. couldn't turn the ceiling fan off.

Was this review helpful? Yes
Gold Coast, Australia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

The Hotel Cairns is very handy to mainstream Cairns. Only a couple of short blocks from the water of the Esplanade area, across the road from a Tourist Booking Centre & 3 blocks away from the heart of Cairns & the Esplanade, this Hotel proves to be within a short walking distance of every type of eatery you could ever... More 

Was this review helpful? Yes
Victoria, Canada
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We booked a room at the Hotel Cairns thinking we were staying at a mid range 'hotel' (rooms accessed from the inside of the building) but wound up in a 'motel' room instead (rooms set out in a long row, accessed from the outside of the building), which is much noisier and less secure. This is a split complex with... More 

Was this review helpful? Yes

Travelers are raving about these Cairns hotels

Wongaling Beach, Australia
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Easy check in and out, a few minutes walk from the Esplanade to restaurants and shops so great location. Staff friendly and chatty. Breakfast good with a good variety. Rooms, bathrooms and corridors tired looking and could do with a good refurb. Location makes up for what the hotel is lacking.

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

99 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (85)
Viewed
Hotel & grounds (21)
Viewed
Bathroom (10)
Viewed
Room/suite (17)
Viewed
Pool/beach area (3)
Viewed
View from room (2)
Viewed
Dining (5)
Viewed
Other (27)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Hotel & grounds (6)
Viewed
Pool/beach area (1)
Viewed
Room/suite (4)
Viewed
Other (3)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Cairns hotels
0.2 mi away
Tropical Heritage Cairns
0.2 mi away
Cairns Plaza Hotel
Cairns Plaza Hotel
#13 of 67 in Cairns
4.0 of 5 stars 405 reviews
0.1 mi away
Coral Tree Inn
Coral Tree Inn
#22 of 67 in Cairns
4.0 of 5 stars 332 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
DoubleTree by Hilton Hotel Cairns
0.1 mi away
Ibis Styles Cairns
Ibis Styles Cairns
#23 of 67 in Cairns
3.5 of 5 stars 513 reviews
0.5 mi away
Pacific Hotel Cairns
Pacific Hotel Cairns
#16 of 67 in Cairns
4.0 of 5 stars 458 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay