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All 66 Cairns hotels

The Hotel Cairns

4.0 of 5 Hotel   |   Cnr Florence & Abbott Sts, Cairns, Queensland 4870, Australia
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Ranked #42 of 66 hotels in Cairns
A recent review
4 of 5 stars reviewed 1 week ago
Grace N Innisfail, Australia
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258 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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English first
Innisfail, Australia
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in a twin room for one night and found it spacious and clean. The beds were verry comfortable and had the best pillows ever. The bathroom had a large bathtub with a fixed half-screen and the biggest shower head that I have ever seen anywhere. If you have mobility issues you may find it difficult stepping out of... More

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werribiee victoria
Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have read the complaints re The Hotel Cairns. As the saying goes you will never please every oneall the time. My wife and I spent 4 days in the hotel, front of house staff go out of there way to help. When we asked where the best place was to hire a car, I was told (don't be silly... More

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

We spent one night here a fortnight ago and found the staff very helpful and accommodating. The room was adequate for our needs for an overnight stay. The bed was comfortable and we had a roomy room. Our request for additional pillows was complied with - ask and thou shalt receive - nice clean linen and the complimentary buffet breakfast... More

Was this review helpful? Yes 1
Melbourne, Australia
Senior Contributor
45 reviews 45 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here for five nights last week ... Hotel clean and comfy but overpriced for what you get... Breaks was included but really wasn't a great selection on offer .. If I wanted home brand juice etc I could get my own ... Overall a nice place to rest for the night but no atmosphere and staff were rude... More

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1 review
2 of 5 stars Reviewed 5 weeks ago via mobile

Booked in Feb as the offer included a day of Smart Car hire. I even contacted the office once o booked & requested the car for a certain day. Arrive & they say they don't have the cars anymore, haven't for months. Offered nothing to us as a sweetener, said take it up with the web site I booked with.... More

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Melbourne, Australia
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 25, 2014

Outdated hotel needs an upgrade . promised smart cars when I booked an online package for 7days staying at this hotel. when I asked where was the smart car I was told they were getting repaired. So I had to hire a car for a week. Was told by a rental car company the hotel cairns smart cars were sold... More

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Biel, Switzerland
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 14, 2014

We stayed here as part of a hotel package combined with the Pro Dive 5 day learn to dive course. We chose this hotel because we wanted to treat ourselves as we thought it would be really nice. The room was large and comfortable but the view wasn't very good. There was a pool but it was quite small so... More

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Perth, Australia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 14, 2014

Hotel and room were acceptable if a little dated and in need of renovation. My complaint is the extremely rude and unprofessional reception staff. We were given a brochure which clearly stated that Breakfast was from 6-10 am on Saturday and Sunday. We arrived on a Saturday at 9.30 am only to find the restaurant only served breakfast till 9... More

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Cincinnati, Ohio
16 reviews 16 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 9, 2014

Very nice hotel! Staff was very accomidating. Let me in my room very early, because I arrived before most of my tour group, and when there was something wrong with the room, we were very quickly placed into another room. Breakfast was awesome and the pool was very nice. If I am ever in the area again, I will be... More

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Melbourne, Victoria, Australia
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 5, 2014

Was ok for a short stay, our room was clean and light with a nice view,bed was extremely comfortable.Staff friendly and helpful. Location is great. Breaky was ok BUT ... "international roast " coffee sachets in dining room should be illegal !, YUCK!!!!!

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Additional Information about The Hotel Cairns

Address: Cnr Florence & Abbott Sts, Cairns, Queensland 4870, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Hotel Cairns 4*
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Also Known As:
Hotel Cairns

93 photos of this hotel

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Hotel & grounds (14)
Pool/beach area (3)
Room/suite (15)
View from room (2)
Bathroom (4)
Dining (5)
Other (26)

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Hotel & grounds (8)
Pool/beach area (2)
Room/suite (6)
Dining (2)
Bathroom (1)
Other (6)


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#26 Luxury Hotel in Cairns
Hotel Class
Official Description (provided by the hotel)
The Hotel Cairns, with its impeccably private and tropical ambience, is a 4 star resort hotel superbly positioned in the central business district of Cairns, one block from the famous Esplanade. Its architectural profile and exterior facade is one of the most beautiful examples of Queenslander heritage style, and is a popular talking point among many of the hotel’s visitors and guests. The hotel has undergone a complete remodeling and refurbishment to emerge as the classic accommodation of choice in Tropical North Queensland. Privately owned and operated by an Australian family, the Bakers, The Hotel Cairns is popular with international and domestic visitors and locals from the Cairns hinterland who appreciate quality and attention to detail. Set back from the street and well shaded by tropical trees and plants, The Hotel Cairns features a tour booking desk, a sparkling blue outdoor pool and spa, a modern, state of the art cardio gymnasium, a choice of function rooms, an onsite car park and a welcoming indoor/outdoor restaurant, The Plantation Bar & Grill. The Hotel Cairns is conveniently located just 10 minutes drive from the Airport, and an easy 5 minutes walking distance to shops and eateries in Cairns’ CBD. ... more   less 
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