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Tropical Heritage Cairns

#5 of 67 Hotels in Cairns
Certificate of Excellence
Hotel website
8 Minnie Street, Cairns, Queensland 4870, Australia
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1 room 1 guest
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Tropical Heritage Cairns
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405 Reviews from our TripAdvisor Community

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Traveler rating
    214
    148
    37
    5
    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (405)
  • Mar-May only
    (83)
  • Jun-Aug only
    (127)
  • Sep-Nov only
    (101)
  • Dec-Feb only
    (94)
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Australia
Level Contributor
45 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

It is so true the expression 'You get what you pay for'. We recently stayed at this hotel for one night, whilst in transit. The good....reception staff were very pleasant and helpful. Milk was provided for tea and coffee in our room. The box air conditioner, whilst noisy, worked well. Breakfast was included in the rate, which was a plus.... More 

Was this review helpful? Yes 1
Wonthaggi, Australia
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

this is the second time I have visited the tropical heritage , the management has changed but the service has not , this is not a 5 star hotel and does not pretend to be , what they offer is friendly helpful staff , large clean rooms with comfortable beds , plenty of hot water in the shower and lovely... More 

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New York City, New York
Level Contributor
67 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed 1 week ago

Pros: The bed is comfortable, the shower is nice, the bathroom and room are spacious, the location is decent, the in-room TV is nice, very pleasant staff, quiet rooms Cons: the rooms have a slight smell (pet-store?/mold?), the Internet is given through 2-hour vouchers. We were initially turned off by the hotel because of the Internet vouchers (we were given... More 

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Auckland Region, New Zealand
Level Contributor
42 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I stayed for one night on our way to Port Douglas. The THC staff were friendly and kind. The room was fairly standard and clean where it counted: sheets, towels, toilet, shower; however, it was in need of a good deep clean. Areas such as around the door handles and the walls were soiled and stained. The... More 

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explorerCairns, General Manager at Tropical Heritage Cairns, responded to this review

Thank you so much for taking the time to share your thoughts and recommendation. I am sorry that not everything in your room was completely to your liking; a few things do tend to go unnoticed during this time of year when we are so busy. After it quiets down a bit housekeeping normally carry out a thorough clean of... More 

Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We enjoyed a double room. It was clean and spacious and good value. ( rooms 109 / 111) The staff were friendly and helpful. We used their excellent BBQ free of charge. We were given coffee and a percultor when we requested same. Lots of nice little touches made our stay enjoyable. Great location out of the busy town centre... More 

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explorerCairns, General Manager at Tropical Heritage Cairns, responded to this review

Thank you very much for your delightful recommendation. I always tell people that if they want anything while staying at our hotel to simply ask and the staff. Everyone here wants you to enjoy your stay and will try to meet any reasonable request made by a guest. I am glad that you enjoyed your time with us and I... More 

North Carolina
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for 3 days on a recent visit to Cairns. The hotel was very clean and well-maintained. It was comfortable, quiet and convenient to all the sites of Cairns, but not in the middle of the tourist muddle. The people were without exception friendly and helpful. Highly recommended.

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explorerCairns, General Manager at Tropical Heritage Cairns, responded to this review

Thank you very much for your stunning review and recommendation. I am glad that you enjoyed your time with us and I hope to see you again in the future. James Munro More 

Adelaide, Australia
Level Contributor
84 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had a 3 nights stay at this motel in a one bed suite. The lounge room and bedroom were newly decorated, clean and very comfortable. We also had a small kitchenette and table and chairs. Both the lounge and bedroom had a flat screen T.V. The ensuite was also very clean. We thoroughly enjoyed our stay here and would... More 

Was this review helpful? Yes
explorerCairns, General Manager at Tropical Heritage Cairns, responded to this review

Thank you very much for your amazing review and stunning recommendation. It is always appreciated when people take the time to post such a wonderful review. I am very glad that you enjoyed your time with us here at the Tropical Heritage and I look forward to welcoming you back in the future. James Munro More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago

We enjoyed a very comfortable stay here, staff helpful and friendly. This hotel is has a personal atmosphere, guests are not just a number as in bigger establishments, it is central and within short walking distance to great restaurants.

Was this review helpful? Yes
explorerCairns, General Manager at Tropical Heritage Cairns, responded to this review

Thank you very much for your wonderful comments and stunning recommendation, all of our staff work hard to ensure that everyone who chooses to stay with us at the Tropical Heritage feel welcome. I look forward to seeing you again in the future. Thank you again James Munro More 

Westbury, New York
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 30, 2015

A very good value and convenient location just two blocks from the Esplanade, near the heart of town. A short walk from anywhere we wanted to go. Hotel staff was very helpful with any questions or assistance needed. Rooms were spacious and comfortable.

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explorerCairns, General Manager at Tropical Heritage Cairns, responded to this review

Thank you for your review and recommendation. I am glad that you enjoyed your stay with us here in Cairns. Thank you very much for taking the time to post your review, everyone here truly appreciates it. Thank you again and I hope to welcome you back to Cairns the next time you are up. James Munro More 

Traralgon, Australia
Level Contributor
121 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed July 30, 2015

The customer service was outstanding here throughout my entire stay. Staff could not do enough for you and were always helpful, even providing me bandaids for blisters. This place is close enough to the city but far enough to be quiet. 2 blocks to the esplanade and then a pleasant stroll down to the centre of town. Bed was comfortable... More 

Was this review helpful? Yes 1
explorerCairns, General Manager at Tropical Heritage Cairns, responded to this review

Thank you for taking the time to write your wonderful review. I am very glad that you enjoyed your time with us here at the Tropical Heritage. I am very sorry about the ants, and spider that found their way into your room. Our housekeepers do their best to keep them out but it is always a challenge where we... More 

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