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All 66 Cairns hotels

City Sheridan

3.0 of 5 Hotel   |   157 Sheridan Street, Cairns, Queensland 4870, Australia (Formerly Best Western)
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City Sheridan
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Ranked #49 of 66 hotels in Cairns
A recent review
3 of 5 stars reviewed 1 week ago
kimbopumpkin Sydney, Australia
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182 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
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English first
Sydney, Australia
Senior Contributor
43 reviews 43 reviews
42 hotel reviews
83 helpful votes 83 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed at the City Sheridan for 1 night in July and this is what we found: - Check-in was fast and efficient - they had our room ready even at 11.30am before the usual check-in time which was convenient. - Room is large size but somewhat dark for during the day unless the lights were kept on. Room, although reasonably... More

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Top Contributor
223 reviews 223 reviews
71 hotel reviews
106 helpful votes 106 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Staff are okay, but emails sent not acknowledged or answered. However on arrival, they did refer to e-mail, so they received it, just couldn't be bothered to answer it. When I booked it was still the Best Western on the website etc, but since then not. The upkeep of the hotel requires more attention. It is fairly clean, but not... More

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Melbourne, Australia
1 review
1 of 5 stars Reviewed 3 weeks ago

I can't comment on the motel's amenities as we didn't get to stay there. On our arrival we were told they were fully booked, despite us having an email from them confirming our booking. They did find us somewhere else but somewhat reluctantly. We had the impression it was not their problem.

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Christchurch, New Zealand
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 22, 2014

The staff were very friendly and helpful and all the information they offered was helpful (including good local restaurants). The location of the this property is ok. It's a good 15-20 walk to the popular parts of Cairns nightlife (Esplanade, Casino, Night Markets). The only real issue is the road noise as the location is on a busy highway. If... More

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Launceston, Australia
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 10, 2014

This place is clean and friendly. Staff were helpful and all rooms include a balcony. I pre booked it and the rate was only $75 per night for a double room for 2 nights. (This might go up a bit in the very high season). The It's not too far out of the action of Cairns Esplanade. It's an easy... More

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City_Sheridan_Motel, Manager at City Sheridan, responded to this review

Hello Karen, We thank you for taking your time with your feedback. Rates will rise slightly through peak season, but we will always do our best to stay the best value hotel in cairns. $75-$80 for low season, and will keep it around $90-$95 for peak season. Appreciate your feedback. Chris. Hotel Manager More

Adelaide, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 9, 2014

We stayed for 3 nights for a motorcycle rally, the pool was good , rooms kept clean and the location was good for a moderate priced motel, an easy walk to the esplanade (about 10-15mins) and on the main highway to head up to Port Douglas etc. A lot of the other motels along this stretch of road seemed very... More

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City_Sheridan_Hotel, Manager at City Sheridan, responded to this review

Hello David We thank you for taking the time to write your review. All feedback we take serious. We are always looking at ways to improve our hotel for future guests. Regards Chris Hotel Manager More

Konin, Poland
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 22, 2014

Average hotel, no lift, poor breakfast, small pool, not very clean rooms, friendly stuff tho. Nothing special. 10-15min walking distance to the downtown area and TARGET center. Nothing to eat around except Dominos pizza. U can find better deal.

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Top Contributor
73 reviews 73 reviews
19 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed May 8, 2014

Very friendly service, clean, tidy and good sized rooms. I stayed for 5 nights for business and found it very good for the less than $100 per night. It is only 10 minutes walk to the big shopping centre. Situated on the main northern arterial road.

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Brisbane, Australia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 29, 2014

Close to most things, staff ultra friendly and helpful, free wifi, rooms neat and tidy and serviced daily. For the price it's a bargain with pool and bar, perfect way to spend arvo relaxing with drinks beside pool. Will def be using again when back in Cairns.

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3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 28, 2014

It is a lovely inn close to everything. Will go there again. It is close to Muddies play ground for the kids although they have a lovely pool as well. The staff is very helpful and accommodating even with sick kids in the middle of the night.

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Additional Information about City Sheridan

Address: 157 Sheridan Street, Cairns, Queensland 4870, Australia (Formerly Best Western)
Location: Australia > Queensland > Cairns Region > Cairns
Price Range (Based on Average Rates): $
Hotel Class:3 star — City Sheridan 3*
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Also Known As:
Best Western City Sheridan Hotel Cairns
Comfort Inn Cairns
Cairns Comfort Inn

71 photos of this hotel

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Hotel & grounds (9)
Room/suite (10)
Dining (3)
Pool/beach area (3)
Bathroom (5)
View from room (2)
Other (16)

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Bar / Lounge Beverage Selection Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Suites Swimming Pool
Hotel Class
Official Description (provided by the hotel)
City Sheridan is located close to the city center of Cairns, regarded one of the most popular hotels in a region that is viewed to be a must visit destination in the world. Cairns is surrounded by lush rainforest, beautiful tropical waters and scenery that has to be seen to believe. Staying with us at the City Sheridan you will be located within a 10 minute walk to Cairns best city attractions including; Cairns central shopping center, large number of world renowned restaurants catering for all cuisines, plenty of lively bars and clubs, Cairns Civic Theater, Cairns Convention Center, Cruise Ship Terminal, Bus Terminal, Museum, Arts Gallery, Train Station, Reef Fleet Terminal and the Reef Casino. City Sheridan is also only a 5 minute drive from the airport. ROOMS Our rooms are large in size and cleaned daily. We offer free wireless internet throughout the hotel. All rooms have their own private bathroom and balcony that opens the rooms to the wide open tropical weather and scenery. For in room entertainment your room has a 32-inch TV with free in house movies. Other inclusions is a microwave, fridge with mini-bar, iron and ironing board, hairdryer, safe, tea and coffee making facilities, and a desk with chairs. Your balcony is furnished with a table and 2 chairs. FACILITIES City Sheridan facilities include a tropical outdoor swimming pool with cascading waterfall, tour booking desk, guest laundry, and onsite car parking. City Sheridan also has the Sheridan Lounge Bar, a great place you can meet other travelers and share your stories while enjoying a beverage. The Sheridan Lounge Bar also has a computer terminal with free printing facilities. SHERIDAN RESTAURANT Sheridan Restaurant serves continental breakfast buffet daily from 7:00 am through to 10:00 am. Enjoy your morning breakfast poolside in the company of tropical palm trees and a cascading waterfall. SHERIDAN LOUNGE BAR: After a day out enjoying all the fantastic adventures that the Tropical North Queensland has to offer, relax pool side with a drink chosen from our large selection of beers, wines and spirits. TOUR DESK: City Sheridan tour booking agents are always available to help you through the large variety of adventure options. Great Barrier Reef, Cape Tribulation, and the Daintree are just a couple of the more popular attractions, and for the thrill seekers; skydiving, bungee jumping, hot air-ballooning, or white water rafting might be more your style, with over 200 adventures on offer, there is definitely something for everyone. ... more   less 
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