This hotel should be avoided by everyone. When we arrived in the evening there was no reception open. We had to call someone to unlock the safe for our keys from a phone that was working intermittantly. The room was crawling with ants and a large cockroach was in the bathroom. we killed most of the ants but when the... More

We stayed overnight to enable us to catch an early morning flight the next day. The room was for 4 and included a Queen size bed, a single and a rollaway. It was comfortable enough considering the stay was for a limited time. Pros: the room was clean; the floor was tiled and spotless; the receptionist was friendly; the hotel... More

A good budget hotel for families with a nice swimming pool. The roadside noise levels are ok although the car nse may be too much for some. Unfortunately there was no elevator which was a hassle beeing on the 3rd floor with luggage for 3 months. The shuttle service is no shuttle as some other hotels offer it , when... More

Had to spend one night close to the airport because of a 5:30 a m flight. The cab was coming at 3:45 a m. When I checked in there were no ground floor rooms available and no elevator. There was also no room available in the main building. I had two large suitcases and one carryone that I had to... More

I have stayed at this hotel several times when I am arriving into Cairns quite late at night and departing again early in the morning. Late checkin is no problem - you just pick up the phone at the front door, and someone verifies who you are, then explains how to get your room key out of the safe deposit... More

We arrived at the airport in the late afternoon and we used the shuttle to reach the hotel. As the shuttle do several stops, depending on the hotels the other people are staying, the way to the hotel is not direct, anyway you lost just 5-10 minutes. At the hotel even though in the reservation we asked for a twin... More

I must admit, I was concerned when I read all the negative reviews of this property a couple of days before we were to arrive. When I booked the room for 4 nights it had a favorable rating, so I wondered what had happened in the interim. Happily I am able to report nothing! We were initially given a room... More

The location is about a 15 minute walk from the Esplanade (if you don't have your own car). It's not situated in a great neighborhood. The room was plain and very dated. There was only a sheer curtain covering the sliding door (people could see in if they wanted to). There's stairs to get to the 2nd and 3rd floors... More

We stayed 4 nights in this hovel. The website is totally mis-leading. The four star rating is probably given by a novice fiction writer! Where to start? The location on the southern edge of North Cairns. So any sojorn into the CBD or onto the Esplanade requires a significant walk (if you don't have your own car). The area is... More