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All 66 Cairns hotels

Mantra Trilogy Resort

4.5 of 5 Resort   |   101 - 105 The Esplanade, Cairns, Queensland 4870, Australia
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Ranked #35 of 66 hotels in Cairns
A recent review
4 of 5 stars reviewed 2 days ago
Sara R Bonny Hills
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405 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (110)
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English first
Bonny Hills
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Just love Mantra Hotels , staying at Mantra Trilogy cairns , great location ! Staff are really friendly, with a perfect view from our room that looks over the esplanade. surprisingly quiet considering its on the esplanade . With a perfect view ! Couldn't wake a better way.

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Melbourne
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for a week at this hotel with our two small children in a dual key room. This presented more like a spacious apartment when the internal doors were left open, and we had the advantage of an extra bathroom! The hotel staff was very pleasant and accommodating upon arrival, even calling us in our room shortly after check-in... More

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Rupert H, Front Office Manager at Mantra Trilogy Resort, responded to this review

Dear Cynna76, Thank you for taking the time to provide feedback on your recent stay. We are glad you enjoyed holiday with us. Its great to hear that you found our staff pleasant and helpful. We hope that you enjoyed your holiday in Cairns. We look forward to welcoming you back soon! Kind regards, Rupert & Team. More

Brisbane, Australia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for 9 nights and were given a front facing room with great view. Room was spacious and comfortable. Staff very helpful. Location is above some nice restaurants and the rest of central Cairns within easy walking distance.

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Rupert H, Front Office Manager at Mantra Trilogy Resort, responded to this review

Dear mar7har, Thank you for taking the time to provide feedback on your recent stay. We are glad you enjoyed your stay with us. We are happy to hear you are impressed with the proximity of our properties location to local attractions and restaurants. We hope to have the opportunity to welcome you back to Mantra Trilogy again soon. Kind... More

Santa Rita, Mariana Islands
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The front desk staff was absolutely outstanding! They were helpful, friendly and went out of their way to make sure we were comfortable and had all the information we needed to carry out our tours. Unfortunately their help was needed a lot because they do not offer free internet in this hotel except at the single computer for guest use,... More

Was this review helpful? Yes 1
Rupert H, Front Office Manager at Mantra Trilogy Resort, responded to this review

Dear Dan S, Thank you for taking the time to provide feedback on your recent stay. We are glad you enjoyed holiday with us. It is great to hear that you found our staff outstanding! I am disappointed to hear that you were not happy with the standard of bed that you had. The apartments are currently scheduled for a... More

Pittsburgh, Pennsylvania
1 review
1 of 5 stars Reviewed 2 weeks ago

It is UNBELIEVABLE that this hotel is rated as high as it is. We are a family of 5 and had adjoining rooms for four nights, each with a king bed. First, we were overwhelmed by the terrible smell of mildew and uncleanliness (one day it smelled of urine) when we walked into the rooms, AND we were dismayed by... More

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Rupert H, Front Office Manager at Mantra Trilogy Resort, responded to this review

Dear BSF20142014, Thank you for taking the time to provide feedback on your recent stay. I regret the shortcomings in service you have reported from housekeeping and our Executive Housekeeper will certainly address this with her Team Members. This is not up to our usual standard and I apologize for any disappointment you experienced during your stay. The hotel does... More

Upper Coomera, Australia
2 reviews
3 of 5 stars Reviewed 2 weeks ago

Just spent the last 2 nights here on business in Cairns,this would be my 3rd stay here. Had trouble booking in as they wanted to bill me direct instead of my corporate travel agent although they had all the info.Ended up ring my agent to sort it out as I couldn't understand a word the receptionist was saying. Had room11... More

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Rupert H, Front Office Manager at Mantra Trilogy Resort, responded to this review

Dear Karenandian2013, Thank you for taking the time to provide feedback on your recent stay. I am sorry you were disappointed with some aspects of your stay. I apologize that you had trouble booking in, I can guarantee you that this is not the norm. Generally our staff are attentive to all our guests needs & efficient. The apartments are... More

Sydney, Australia
1 review
2 of 5 stars Reviewed 3 weeks ago

I stayed at Mantra Trilogy for a conference in Cairns last week and was extremely disappointed. For a room charge of more than 240 AUD the hotel did not even offer room service, breakfast or free Wifi. For 5 days, nobody made my bed, changed the towels or took the rubbish out. When I first arrived, my room wasn't ready.... More

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Rupert H, Front Office Manager at Mantra Trilogy Resort, responded to this review

Dear Margot195918, Thank you for taking the time to provide feedback on your recent stay. I am sorry you were disappointed with some aspects of your stay. Your group did arrive in the late morning and we guarantee our check in from 2 pm. I apologize for not having any coat hangers & alarm clock in your room. I would... More

Gold Coast, Australia
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I recently experienced several days stay at Mantra Trilogy, Cairns and thoroughly enjoyed the time spent there. The staff were all most welcoming, friendly, efficient and professionally very helpful. Check in and check out were both swift and hassle free. The accommodation was very comfortable and the view over the Cairns waterfront was interesting and at times quite spectacular. Mantra... More

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Rupert H, Front Office Manager at Mantra Trilogy Resort, responded to this review

Dear Peter D, Thank you for taking the time to provide feedback on your recent stay. We are glad you enjoyed holiday with us. Cairns is an interesting place and it sounds like you made the most of it. Its great to hear that you found our staff efficient & friendly. We hope to have the opportunity to welcome you... More

Melbourne
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed in a 2 bedroom dual key apartment on the 4th floor of Tower 1. We had a lovely view over the water and esplanade. The room was clean, light and spacious and although the room was not serviced daily, we were able to ask for additional towels, washing powder, dishwashing liquid, tea etc whenever required. The staff were... More

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Rupert H, Front Office Manager at Mantra Trilogy Resort, responded to this review

Dear holidayfunMelbourne, Thank you for taking the time to provide feedback on your recent stay. We are glad to hear that you "Loved it!". It is great that you found our staff extremely helpful and accommodating. One of the main reasons our apartments are so quiet is due to the Cyclone rated glass in the windows and balcony doors. We... More

Westford
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband son and I stayed at the Trilogy in Cairns. We flew in from Sydney, rented a car and really didn't need one. Recommend finding another way form the airport to the Trilogy. Trilogy is so centrally located we never got in the car once the whole week we were there. There's a grocery store around the corner to... More

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Rupert H, Front Office Manager at Mantra Trilogy Resort, responded to this review

Dear joanm816, Thank you for taking the time to provide feedback on your recent stay. We are glad you enjoyed holiday with us. I'm sorry that you wasted money on a rental car, taxi's from the airport cost around $25. Its warming to hear that you found our staff so accommodating. We look forward to welcoming you & your family... More

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Additional Information about Mantra Trilogy Resort

Address: 101 - 105 The Esplanade, Cairns, Queensland 4870, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Mantra Trilogy Resort 4.5*
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Also Known As:
Mantra Trilogy Hotel Cairns

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Amenities

Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Swimming Pool
Hotel Style
#7 Top resorts Hotel in Cairns #15 Family Hotel in Cairns #22 Luxury Hotel in Cairns
Hotel Class
Official Description (provided by the hotel)
Mantra Trilogy ideally located above the Cairns Esplanade, with direct access to shops, restaurants and cafes. All apartments offer an open plan design and are air conditioned. Spacious living and dining areas open on to balconies with attractive outlooks, ideal for casual entertaining. Property facilities include: Babysitting facilities available, Barbecue facilities, direct access to dining and shopping precinct, Gymnasium, Outdoor pool, Undercover parking - subject to availability, Tour desk. ... more   less 
Number of rooms
240

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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