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All 66 Cairns hotels

Mantra Trilogy Resort

4.5 of 5 Resort   |   101 - 105 The Esplanade, Cairns, Queensland 4870, Australia
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63%
Ranked #40 of 66 hotels in Cairns
A recent review
3 of 5 stars reviewed yesterday
AshBurka Wangaratta, Australia
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354 people have reviewed this hotel

Traveler rating
    100
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Wangaratta, Australia
Senior Reviewer
6 reviews 6 reviews
3 of 5 stars Reviewed yesterday NEW

There are some huge pros and cons of our stay at this hotel . The photos don't lie , it is amazing to look at and the pool is beautiful . But there is more to it than that ... PROS: - Excellent location - close to everything . The only time we drove anywhere was when we went to... More

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Cairns Region, Australia
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

As soon as we stepped off the elevator for tower 2 you could smell a damp, mouldy, musty smell. When we opened the door to room 702 it was worse! In the room there was mould on the back of the wooden furniture & food scrapes in between the lounge seats. Upon getting up this morning we were both covered... More

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Shellharbour, Australia
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My partner and I stayed here for 4 nights. It was a great location as it was only minutes to get to restaurants and grocery stores along with the night markets. However the rooms weren't serviced daily and the foyer on level 5 had a really strong foul smell. The hotel was priced quiet cheap so for a more budget... More

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Rupert H, Executive Assistant Manager at Mantra Trilogy Resort, responded to this review

Dear foodie8990, Thank you for your review. We are glad you enjoyed the location of the hotel and it's convenience right in the heart of the Esplanade. We hope to welcome you back again soon. Kind regards, Rupert Hayden Gilbert Executive Assistant Manager Mantra Trilogy More

Winnipeg, Canada
1 review
1 of 5 stars Reviewed 2 weeks ago

The first room we were given on Wednesday April 2, 2014 was nothing short of shocking. The smell and amount of bugs was horrible. We are from Canada and not familiar with Cairns; so we thought maybe this was a rare thing and they offered us a second room. The main reason we stayed and accepted a second room was... More

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Rupert H, Executive Assistant Manager at Mantra Trilogy Resort, responded to this review

Dear NRDY, Thank you for your feedback on your stay. We regret that you did not enjoy your time with us, however I would like to address the points that you have made. Firstly, there is always a manager on duty in the hotel and they are available at all times to all of our guests. Perhaps there was a... More

Hervey Bay, Australia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed at the mantra trilogy in our way to and way back from Port Douglas recently and were pleasantly surprised. Travelling with another family who had kids, we booked 2 x 2 bedroom suites and although we were in seperate towers, the fact that it was self contained was great and had everything we needed including laundry, oven and... More

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Rupert H, Executive Assistant Manager at Mantra Trilogy Resort, responded to this review

Dear Carly R, Thank you for your review of your recent stay at the Mantra Trilogy. We are very happy that you enjoyed your stay and found our rooms to be comfortable and well equipped. We hope your journey home was pleasant and we look forward to be able to welcome you back again soon. Kind Regards, Rupert Hayden-Gilbert Executive... More

Gold Coast, Australia
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

We enjoyed lots about your property, location etc and also liked the apartments but you need to do something about the mouldy smell it is a deal breaker for me. I went into several of your apartments and all had the smell, awful and even with doors and windows open it made little difference. Also we booked and travelled with... More

Was this review helpful? Yes 1
Rupert H, Executive Assistant Manager at Mantra Trilogy Resort, responded to this review

Dear Brmibrgaz, Thank you for taking the time to provide feedback on your recent stay with us. We are glad you enjoyed lots about our property. Your feedback regarding the rooms has been passed on to our Executive Housekeeper and will be actioned immediately. Kind regards, Rupert Hayden-Gilbert, Executive Assistant Manager Mantra Trilogy More

Sydney, Australia
Senior Contributor
28 reviews 28 reviews
4 of 5 stars Reviewed 4 weeks ago

We arrived a little early, the staff were happy to allow us to go to our room. Unfortunately someone had left the door open & the carpet has become smelly & moldy. They immediately changed our room to a sea view room. The staff behind the desk are attentive & knowledgeable. The location is probably one of the best locations... More

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Rupert H, Executive Assistant Manager at Mantra Trilogy Resort, responded to this review

Dear summutha, Thank you for taking the time to write about your experience with us. We are very happy we were able to assist in providing you with a memorable holiday and look forward to welcoming you back again soon. Regards, Rupert Hayden-Gilbert Executive Assistant Manager Mantra Trilogy More

Melbourne, Australia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

Thankyou to the staff for a friendly welcome and taking the time to answer any queries we had. This was our first visit to Cairns and the location of Mantra Trilogy was awesome. It was walking distance to the esplanade, shops, restaurants and lagoon. We stayed in a 2 bedroom apartment and were impressed with the setup and cleanliness of... More

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Rupert H, Executive Assistant Manager at Mantra Trilogy Resort, responded to this review

Dear DVSLIL, Thank you for taking the time to provide feedback on your recent stay. We are glad you enjoyed our central location and the service provided by our staff. We hope to welcome you back again soon. Regards, Rupert Hayden-Gilbert Executive Assistant Manager Mantra Trilogy More

Sydney, Australia
1 review
3 of 5 stars Reviewed 4 weeks ago

We spent 8 days at the Mantra Trilogy for our 40th Wedding anniversary.1 ST March to 8th March Ideal location central to all eateries (love my food) Woolworths just a 5 min walk away. Downside--Bats-noisy smelly things , but you cant help nature - so we accepted them. we were located in tower 3 11th floor good views of Cairns.11th... More

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Rupert H, Executive Assistant Manager at Mantra Trilogy Resort, responded to this review

Dear Vince G, Thank you for taking the time to write about your experience with us. We hope to have the opportunity to welcome you back to the Mantra Trilogy again soon. Regards, Rupert Hayden-Gilbert Executive Assistant Manager Mantra Trilogy More

NSW
Senior Contributor
38 reviews 38 reviews
27 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 4 weeks ago

we had a group of six people, so booked appartments, we had two appartments with connecting hotel style rooms. We were very comfortable, large lounge rooms, nice bathrooms and kitchens, beds were very comfortable, but appartments had balconys, one of which faced the pool and beach. We could walk outside with everything available that you would need, like a 2... More

Was this review helpful? Yes
Rupert H, Executive Assistant Manager at Mantra Trilogy Resort, responded to this review

Dear chadsue, Thank you for taking the time to write about your experience with us. We are glad to hear you are impressed with the location of our property and the friendliness of our staff. We are all very happy we were able to assist in providing you with a memorable holiday and look forward to welcoming you back again... More

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Additional Information about Mantra Trilogy Resort

Also Known As:
Mantra Trilogy Hotel Cairns
Mantra Trilogy Hotel
Mantra Trilogy
Address: 101 - 105 The Esplanade, Cairns, Queensland 4870, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Amenities:
Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Swimming Pool
Hotel Style:
#6 Top resorts Hotel in Cairns
#13 Family Hotel in Cairns
#26 Luxury Hotel in Cairns
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Mantra Trilogy Resort 4.5*
Official Description (provided by the hotel):
Mantra Trilogy ideally located above the Cairns Esplanade, with direct access to shops, restaurants and cafes. All apartments offer an open plan design and are air conditioned. Spacious living and dining areas open on to balconies with attractive outlooks, ideal for casual entertaining. Property facilities include: Babysitting facilities available, Barbecue facilities, direct access to dining and shopping precinct, Gymnasium, Outdoor pool, Undercover parking - subject to availability, Tour desk. ... more   less 
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