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Great Northern Hotel

69 Abbott St, Cairns, Queensland 4870, Australia
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Great Northern Hotel
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Ranked #64 of 66 Hotels in Cairns
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16 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    1.5 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
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Sydney Australia
Top Contributor
79 reviews 79 reviews
22 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed November 14, 2013

This place could be so good,so centrally located,but unfortunately none of the staff cares.!We spent 4 days at this hotel and not once they even entered our room,or changed our towels,so everything is allowed to rot!The room was once large and comfortable but is now dirty and smelly,,carpet has large stains and shower lots of mould,we bought a mat and... More 

Was this review helpful? Yes 1
Innisfail, Australia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 7, 2013

Check in was meant to be 2pm, we were not allowed to enter the room until 4pm. The smell of the establishment on the street was putrid. The carpets in the hallway stunk, and were extremely dirty. The room itself did not have any sugar, coffee or tea, no spoons for stirring. The main Air conditioner and television did not... More 

Was this review helpful? Yes 1
Nagoya, Japan
14 reviews 14 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed August 21, 2013

I booked this hotel prior to reading the reviews. When I did read the reviews, it was already late. This is more like an apartment than a hotel. I stayed in room 116, there were some Chinese living in the room infront of my room. I came to know that many of them are staying there as tenants. The room... More 

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Thursday Island, Australia
1 review
2 of 5 stars Reviewed July 1, 2013

I have always enjoyed staying at this motel, because it is close to everything. The previous owner kept that place clean and made it comfortable, this is going back 1999 to 2006. My experience at the hotel was appalling and I will never stay in that hotel again and I would highly recommend that to anyone looking for a cheap... More 

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Gold Coast
11 reviews 11 reviews
3 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed January 7, 2013

The location of the hotel is fantastic as it is in the city centre so a quick walk to the Casino, Esplanade etc. However the room itself was dirty; there were creepy crawlies on the walls and carpet, the table didn't appear to have been moved when vacuuming as there was piles of dust and hair in behind the table... More 

Was this review helpful? Yes 1
Houston, Texas
1 review
1 of 5 stars Reviewed November 5, 2012

We staying at the hotel for 3 weeks total, the last week of the stay, there was no hot water at all for entire week! Staffs were not informative at all, everyday i had to go and ask if there's gonna be hot water, and they seems like they don't care at all. Finally i asked for compensation because one... More 

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Senior Contributor
23 reviews 23 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 7, 2012

I had been in this hotel many times a few years ago. Right in the middle of Cairns tourist area. Small door and stairs but NOW thereis an elevator ! Rooms ar medium size, bed good, simple complete bathroom with shower. Smallish TV, Hot water machine for offee or tea. Seems to be run by Chinese. There is an area... More 

Was this review helpful? Yes 1
New Zealand
1 review
2 of 5 stars Reviewed April 8, 2010

The beds were incredibly uncomfortable, not that you'll be sleeping much anyway; the air conditioning makes one hell of a racket at night and that's not even when it's turned on in your room! Without it on, the rooms are stiflingly hot, which could in part be due to the lack of windows to allow movement of air. Maybe if... More 

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Gold Coast
1 review
4 of 5 stars Reviewed January 13, 2009

I stayed here for two nights while on business. I found the staircase a bit daunting dragging a suitcase up it but the man on the reception counter was quite friendly and willingly answered any questions I had. My room was very roomy and clean. However no view really. The air-con was already on - which was a nice relief... More 

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Lausanne, Switzerland
1 review
2 of 5 stars Reviewed October 7, 2008

I have stayed there for several nights while on business in Cairns. Then I went for a liveaboard diving trip and planned to come back for a night. When I've seen how it was I considered cancelling but was too lazy. What can I say other they were so incredibly unhelpful and rude, and I'm not fussy. The details are... More 

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