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Bay Village Tropical Retreat

Cnr Lake & Gatton Sts, Cairns, Queensland 4870, Australia
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325 Reviews from our TripAdvisor Community

Traveler rating
    82
    153
    64
    18
    8
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66
158
27
4
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
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  • Spanish first
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  • All months
    (325)
  • Mar-May only
    (77)
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    (87)
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    (81)
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All months
Level Contributor
3 reviews
4 of 5 stars Reviewed 5 days ago NEW

The three days over ironman weekend was going to be tough and it was so nice to have a great place to sleep and rest in prep and recovery. The staff were always helpful from the front desk to the restaurant. Great place for a walk to town even with the rain and great value for for money

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Melbourne, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Very close to the CBD (approximately 15min walk) with a lot of restaurants and shops. Staff members had excellent customer service skills and the room was clean and comfortable. There is a lovely restaurant that serves excellent Balinese food and it was one of our favourite dinner places. Overall excellent value for money and we enjoyed our whole stay.

Was this review helpful? Yes 1
Melbourne, Australia
Level Contributor
124 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 1 week ago

We deliberately chose the Bay Village as we wanted to eat at the Bayleaf restaurant, which is on-site. The accommodation was comfortable and the staff friendly. The resort is close to Cairns Hospital and is about a 15 to 20 minute walk to Shield St. We would be happy to stay again. The breakfasts were pretty good too.

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Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very nice place to get away. Bit of a walk from downtown and the Esplanade, but not a problem. Quiet. staff very nice and accomodating. Room was clean, quiet, 2 twin beds, large walk in shower. Restaurant was excellent, busy.

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Edmonton, Canada
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 25, 2015

Stayed here for four nights in a two bedroom suite. Distance from airport short. Registration efficient. Our unit was not in the main building so had to cross the road into a gated community. No problem except when it was raining and you wanted to go to the restaurant in the main hotel. And it did rain, we were there... More 

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Bairnsdale, Australia
Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed May 24, 2015

While on arrival the place looked nice and inviting we discovered a few faults in the room. Disconnected smoke alarms on balcony due to fault, Fans not working with electrical faults(fire hazard), Old noisey A/C's, Dishwasher didn't work, 2 x single beds to make a king bed that come apart and uneven to sleep on, Ants coming out of the... More 

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Canada
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed April 27, 2015

Our check in was prompt and we were escorted up to our room with the staff helping us with our luggage. The room was clean, supplied well and spacious. The location was good for walking into the business area or walking to the esplanade. I was very pleased with our stay and would recommend this resort to anyone going to... More 

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Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed April 3, 2015

A 10 or so minute stroll along the foreshore to the main shopping/entertainment area. We enjoyed our mid-winter break away from Melbourne. Breakfast on the terrace was one of the highlights. The staff were friendly and helpful.

Was this review helpful? Yes 1
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed March 21, 2015

It's a bit of a shame to see the lower rated reviews from some people as this place worked well for us. We checked in which was no trouble, no waiting and was kindly shown to our room. The room was all ok, clean and tidy and had aircon! However the aircon started to leak and so we told reception... More 

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Lancaster, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed March 20, 2015

We have stayed before & it was just as lovely as our last stay.But because it was Jan/Feb.....The pool was a lot warmer than last time. Can't fault this place - great value for money & quiet.It has private parking with a security gate, our room was kept beautifully clean by the housekeeping staff- who came in every day, with... More 

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