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The Jack Backpackers

48 Spence Street | Corner Sheridan and Spence Streets, Cairns, Queensland 4870, Australia (Formerly Shenannigans)
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Best prices for: 1 room 1 guest
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The Jack Backpackers
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The Jack Backpackers
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103 reviews from our community

Traveler rating
    60
    22
    9
    10
    2
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13
41
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (103)
  • Mar-May only
    (25)
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    (28)
  • Sep-Nov only
    (24)
  • Dec-Feb only
    (26)
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I stayed in The Jack Backpackers for multiple times during my two year stay in Australia. Obviously, I enjoyed my stay, otherwise I wouldn't have gone back. On my opinion, The Jack is definitely a place where you get your moneys worth! Every backpacker knows that every penny counts, so free evening meal, free wifi and free activities come in... More 

Was this review helpful? Yes
San Francisco, California
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

My issues here were that they play VERY loud music in the club underneath/next door until 1 am on the weekends. Totally understand I was getting into that and they provide ample warning on the website, but it's pretty absurd when they know that a majority of backpackers are there sleeping early in order to catch a 7 am ferry/tour... More 

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Cairns, Australia
Senior Reviewer
6 reviews 6 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Jack is a backpackers place but also a hotel where live bands play all the time. The outdoor area is immense and there are LCD screens showing sports and plenty or areas to smoke (if you are a smoker). Perfectly designed for the topics and the heat, very casual, always fun, open late.

Was this review helpful? Yes 3
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 18, 2015

The Jack Hotel has an excellent bar and feel to the place. Lovely staff and excellent clean rooms. Very professional and easy going staff!! Best hostel in Cairns!! Great live music and events!! I really enjoyed my stay there for a few months. Would always go back when in cairns.

Was this review helpful? Yes 5
Perth, Australia
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 8, 2015

You get a free meal that's not too bad but there is usually live bands that is screaming all day until at least 12 which is horrible since its not possible to close the window all the way. The guy in the reception told us we could check in at 10am but when we got there we had to wait... More 

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Cairns Region, Australia
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 3, 2015

Without doubt the best hostel I have stayed in during my year long stay in Australia. Extremely clean, sociable balcony, free evening meals and helpful,friendly reception staff. Can't fault in any way

Was this review helpful? Yes 6
Cairns, Australia
Contributor
11 reviews 11 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 1, 2015

Stayed at the jack for three months during nov 2014-jan 2015 and absolutly loved it. The technical: REALLY friendly staff, sociable place, good size rooms, clean, personal lockers and bins, a/c, FREE FOOD and wifi! Good stuff, hey? But more than that the jack is a wonderful place to feel like a part of a family when your own is... More 

Was this review helpful? Yes 8
Cairns Region, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 of 5 stars Reviewed January 29, 2015

Terrible beds that wake everyone up when you so much as move. Never had such a bad nights sleep. Air con broke in room and temperature got up to 35℃. No compensation. Disrespectful guests. Awful security guard, stranger was allowed into the room at 4am to sleep in my friends bed as they were still out and woke me up... More 

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Hereford, United Kingdom
Contributor
16 reviews 16 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 23, 2015

Stayed here a few times. The rooms are nice and clean, the cleaners come through every day and pay attention to detail. Did have a room that stank the first time and a room that the Air-Con was broken in too. The Air-Con only works from 3pm - 12pm, isn't that bad as you'd normally be out. Kitchen is good.... More 

Was this review helpful? Yes 7
Newcastle upon Tyne, United Kingdom
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 20, 2015

This is one of the nicest and friendliest hostels I've stayed in, also one of the cleanest as it gets a thorough cleaning every day :) All the staff are lovely and the free evening meal is a great money saver. I will definitely stay here again when I'm in Cairns as everyone is so welcoming that it feels like... More 

Was this review helpful? Yes 7
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