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The Jack Backpackers

48 Spence Street | Corner Sheridan and Spence Streets, Cairns, Queensland 4870, Australia (Formerly Shenannigans)
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The Jack Backpackers
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The Jack Backpackers
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93 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
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  • Mar-May only
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Hereford, United Kingdom
17 reviews 17 reviews
15 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here a few times. The rooms are nice and clean, the cleaners come through every day and pay attention to detail. Did have a room that stank the first time and a room that the Air-Con was broken in too. The Air-Con only works from 3pm - 12pm, isn't that bad as you'd normally be out. Kitchen is good.... More 

Was this review helpful? Yes 1
Newcastle upon Tyne, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This is one of the nicest and friendliest hostels I've stayed in, also one of the cleanest as it gets a thorough cleaning every day :) All the staff are lovely and the free evening meal is a great money saver. I will definitely stay here again when I'm in Cairns as everyone is so welcoming that it feels like... More 

Was this review helpful? Yes 1
Queensland, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I have stayed in a few hostels in Cairns and this is the best by far. - You can drink your own alcohol - Free meal each night - Great Live Music bar attached - Excellent value for money - Free Wifi - Location - Drinks deals for guests - Guests from other hostels allowed in hostel until 10pm. And... More 

Was this review helpful? Yes 1
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

READ THIS REVIEW!! This hostel is the best one I've stayed in by far! It is cleaned everyday and everyone who stays there respects it because it's so clean, Harriet (head housekeeper) is such a lovely lady, she takes good care of you and makes sure you are living in a comfortable and clean room! You get free dinner every... More 

Was this review helpful? Yes 3
Campinas, SP
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The staff was awesome and helpful. That's pretty much it! There's a pub which is part of the hostel, so its loud, really loud! At some point it is a good idea to rest, specially after diving or whatever other activitie around cairns,and it's hard as the music keeps pumping and drunk people screaming after. The rooms are really hot... More 

Was this review helpful? Yes
Cairns, Australia
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 22, 2014

5 stars are not enough to say how much this hostel is unbeliveable! people working there are so lovely. I spoke to the night security, the girls at the reception and the girl in charge of the cleaning and they are so amazing people ! Even the staff down at the bar are so friendly. im french and its a... More 

Was this review helpful? Yes 4
Stockholm, Sweden
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 7, 2014

I stayed in gilligans two nights prior to changing to jacks and was pleasantly surprised by the difference in service and hospitality. Jacks is a more personal and friendly choice. It does not feel as commercial as gilligans since they don't charge for wifi, luggage storage or dinner. The wifi was actually pretty okey (cus let's be honest, the internet... More 

Was this review helpful? Yes 1
Glasgow, United Kingdom
Top Contributor
125 reviews 125 reviews
7 hotel reviews
83 helpful votes 83 helpful votes
3 of 5 stars Reviewed December 3, 2014

This hostel wasn't bad, but it wasn't amazing either. I was looking for a hostel for one night, close to the coach station in Cairns and the place I stayed at previouslly was just to far to walk with all my luggage and then walk back to the station. The staff are friendly and helpful. I got checked in and... More 

Was this review helpful? Yes
Brisbane, Queensland, Australia
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed November 23, 2014 via mobile

We dined at the jack bistro while staying in cairns although the meals were satisfactory they definitely weren't outstanding. The value was good but it seemed to be cheap fatty cuts of meat especially on the ribs. Was still good value and would probably go there again.

Was this review helpful? Yes 2
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 16, 2014

I've stayed at the Jack 3 separate times and I wouldn't consider staying anywhere else if I were ever in Cairns again. The staff is so friendly and helpful. Everything is kept really clean and there are great with changes in reservations. Showers, bathrooms, and rooms are all super clean and never too crowded. There's something to do every night... More 

Was this review helpful? Yes 5
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Additional Information about The Jack Backpackers

Address: 48 Spence Street | Corner Sheridan and Spence Streets, Cairns, Queensland 4870, Australia (Formerly Shenannigans)
Location: Australia > Queensland > Cairns Region > Cairns
Price Range (Based on Average Rates): $
Number of rooms: 34
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