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All 66 Cairns hotels

Cairns Queenslander Hotel and Apartments

4.0 of 5 Hotel   |   267 Lake Street | cnr of Lake & Charles Street, Cairns, Queensland 4870, Australia
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Cairns Queenslander Hotel and Apartments
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Ranked #32 of 66 hotels in Cairns
A recent review
4 of 5 stars reviewed 2 weeks ago
SandRKent Kent
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74 people have reviewed this hotel

Traveler rating
    19
    37
    9
    8
    1
See reviews for
21
23
2
Business
0
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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English first
Campbell River, Canada
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Definitely not a 4 star somewhere between 2 and 3. Front desk staff very nice but 1 restaurant worker for breakfast quite rude. Breakfast available was fine , don't recommend eating there for dinner. There was mold on the grout in bathroom , didn't look like had been really cleaned in a while.

Was this review helpful? Yes 1
CQ_ManagementTeam, Manager at Cairns Queenslander Hotel and Apartments, responded to this review

Dear Bruski23 Thank you for taking the time to share your comments on your recent stay with us. I’m sorry to read that on this occasion we did not meet your expectations. We have been recognised by the majority of TripAdvisor reviewers, as one of the hotels in Cairns with the friendliest and most helpful staff, we are very proud... More

Kent
Top Contributor
87 reviews 87 reviews
34 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for two nights either end of a trip further north. The reception was friendly and helpful, an easy check in and out. The rooms are clean and modern, we had a large ,very comfortable bed and there were good bathroom facilities and nice toiletries. We did not eat in the restaurant in the evening but did for breakfast... More

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago via mobile

Staff are friendly. But we were very disappointed when got a room totally different from the pictures on internet. Pictures were from the front renovated building and what we got were in the building behind - maximum 2 star. Extremely old air-con fitted in the rooms. The level of noise at night was unbearable. Felt like a big engine running... More

Was this review helpful? Yes 1
CQ_ManagementTeam, Manager at Cairns Queenslander Hotel and Apartments, responded to this review

Dear Harmony-135 Thank you for taking the time to review your stay. We truly value the opinions of our customers. Our reception is open daily 24 hours and unfortunately you chose not to mention any issue during your stay with us. You commented our friendly staff, any of our receptionists would have certainly welcomed an opportunity to speak with you... More

Disley, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We had booked a two bedroom apartment and were offered an upgrade on arrival for a reasonable price. The apartment has recently been upgraded and was clean and bright. The kitchen area was challenging as it was poorly laid out and would have been difficult to make a full meal as there was no oven. However good and friendly staff... More

Was this review helpful? Yes 4
CQ_ManagementTeam, Manager at Cairns Queenslander Hotel and Apartments, responded to this review

Thanks for taking the time to submit the review, we are pleased you enjoyed your stay and hopefully we see you again. Manager More

South Brisbane, Queensland, Australia
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 27, 2014

Room was very average, not the same as pictures on internet, room was clean , but stairs leading up to room in side the apartment needed hand rails, very dangerous. Staff were friendly enough. A little out of town, decent 20 min walk into town, taxis are available but not that cheap. Pool was ok, did not use the restaurant... More

Was this review helpful? Yes 1
Top Contributor
63 reviews 63 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed February 17, 2014

We had four in our room which had a queen bed and pull out couch as well as one single bed. Our room had a small refrigerator. Almost too small. Well actually yes too small. Our stay was for three nights. The floors are tile and clean. The room was VERY clean when we arrived but when the house keeping... More

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Dalby
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 2, 2014

Stayed in a Mimosa 2 bedroom appartment and although this was one of the older style appts it was perfectly suitable for our 3 day stay. The extra space of lounge dinning and kitchenette was great for 4 adults. Rooms could do with a fresh coat of paint in the near future but were clean and staff were very friendly... More

Was this review helpful? Yes 1
Basel, Switzerland
Top Contributor
60 reviews 60 reviews
31 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed January 31, 2014

We stayed here a few nights and the hotel itself is very nice. The room was huge and we had a very nice balcony. The bathroom was simple but clean. Staff was very friendly. Safe is available at reception. There are 2 small pools which we did not try but looked nice. We did not really like the location -... More

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Oxford, United Kingdom
2 reviews
3 of 5 stars Reviewed January 22, 2014

We booked two appartments for 8 people, but got two rooms with four beds. They were large rooms, but it was a bit a feeling of a dormitory. The staff asured us that this was the order, but we said that we only came there because they are called 'Hotel and Apartment'. They didn't offer to change and we had... More

Was this review helpful? Yes
Sydney, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 21, 2014

I've stayed at the Cairns Queenslander many times and I always will be back. Great value for money! The room is always very clean and the staff very friendly as expected. I've stayed 2 nights in Jul 13, three nights end of Dec 13 and two nights just a week ago. Highly recommended. I will be back soon!!

Was this review helpful? Yes 1

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Additional Information about Cairns Queenslander Hotel and Apartments

Also Known As:
Cairns Queenslander Apartments Hotel
Cairns Queenslander Apartments Hotel Cairns
Queenslander Hotel Cairns
Cairns Queenslander Hotel
Address: 267 Lake Street | cnr of Lake & Charles Street, Cairns, Queensland 4870, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Amenities:
Bar / Lounge Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Luxury Hotel in Cairns
Price Range (Based on Average Rates): $
Hotel Class:4 star — Cairns Queenslander Hotel and Apartments 4*
Official Description (provided by the hotel):
The Cairns Queenslander is one of Cairns most popular accommodation & restaurant properties and is your ideal comfortable base from which to discover the surrounding natural beauty of the Great Barrier Reef and World Heritage Rainforest. Property location is ideally situated within easy walking distance to the Cairns Esplanade waterfront, numerous restaurants, convenience shopping and for our corporate clientele close to Cairns Central Business District. Conveniently divided into two separate buildings, you’re offered a superb choice of accommodation options. The east wing provides AAA rated 4 Stars (DELUXE) modern contemporary designed hotel rooms, one & two bedroom serviced apartments. Separated by undercover walkway is our west wing AAA rated 3.5 stars (STANDARD) traditional Queenslander style suites & family two bedroom serviced apartments. All guest rooms are styled for comfort and your convenience; include air-conditioning, ceiling fans, refrigerators, flat-panel TV, Wi-Fi access and your very own private balcony where you can sit out and enjoy Cairns tropical climate. We also certainly take your health and wellbeing seriously; bedroom mattresses and pillows prior to your arrival have been naturally sanitized using the 'Sleep Easy' revolutionary cleaning system. Property features include two swimming pools, 24 hours manned reception, on-site car parking and Cairns favourite char-grill restaurant (Steak on Lake) open daily for breakfast & dinner. Excellent location: the Cairns Queenslander is ideally situated only a short stroll to the North Esplanade parklands, from there you can enjoy a pleasurable walk along the Esplanade walking track (enormous variety of native birdlife, including wild pelicans & lorikeets can be seen daily) towards the lagoon swimming pool and heart of the city. Our friendly staff look forward to welcoming you. Enjoy Your Stay! ... more   less 
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