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Cairns Queenslander Hotel and Apartments

4.0 of 5
267 Lake Street | cnr of Lake & Charles Street, Cairns, Queensland 4870, Australia
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Cairns Queenslander Hotel and Apartments
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Cairns Queenslander Hotel and Apartments
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146 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Darwin
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We were really happy with this 1 night of accommodation. The room was extremely spacious and had the added benefit of a verandah with a 2 seat outdoor setting which we enjoyed for our morning coffee. The hotel is quite old and has certainly not been updated for some years however it was clean and bright and provided everything we... More 

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Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Couldn't ask for a better hotel. Rooms are a very good size to suit the needs of all guests. There are many facilities which come in handy especially washing and kettle facilities. The pool and sunbathing area is nice and clean and there is plenty of room. We didn't eat in the hotel as there is a nice pub (the... More 

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CQ_ManagementTeam, Manager at Cairns Queenslander Hotel and Apartments, responded to this review

Dear Tex1995 Thank you for your feedback regarding your recent stay. We are pleased you enjoyed your stay at the Cairns Queenslander and we look forward to welcoming you back in future. Kind Regards, Stani Thomas More 

Wellington, New Zealand
Contributor
14 reviews 14 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The room was cool, clean and handy to everything you needed. It had it's own restaurant for Brekkie and Dinner. Recommended for all. Has 2 swimming pools and a BBQ as well. No time for BBQ.To much sight seeing to swim and cook. We ate as we looked around.

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CQ_ManagementTeam, Manager at Cairns Queenslander Hotel and Apartments, responded to this review

Dear Vettegirls2 Thank you for your review. On behalf of all the team at the Cairns Queenslander & Steak on Lake Restaurant we are happy you enjoyed your holiday and we look forward to your return. Kind regards Stani T More 

Canberra, Australia
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I had a suite. This gave me lots more room and a view out to digger street and the mountains. By far this is the preferable location. If you look on to Lake Street, it's a busy street for traffic but nothing else. A few blocks for shops. Given Cairns is hot and not well-shaded, then then this is just... More 

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CQ_ManagementTeam, Manager at Cairns Queenslander Hotel and Apartments, responded to this review

Dear Gypsy Christina Thank you for your review. Most certainly I'm surprised that you would have chosen accommodation that you had no idea of its location, as you now know we are located in the close proximity of Cairns Esplanade parklands away from the hustle and bustle of the inner city nightlife. In regard to taking self-catering accommodation and your... More 

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Check In was a breeze and the Staff were very Friendly. Parking was close and the room was just a stone throws away. The room was spacious, had fans and a balcony. The fittings were average but in fairly good condition. The bead was nice and firm, so I got a great nights sleep.

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CQ_ManagementTeam, Manager at Cairns Queenslander Hotel and Apartments, responded to this review

Hi Daniel B Thanks for the review. Most certainly that’s what the Cairns Queenslander is all about, friendly staff, comfortable, affordable accommodation. We look forward to seeing you again. Kind regards Stani T More 

Greater Wellington, New Zealand
Contributor
11 reviews 11 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

we enjoyed our stay was in a great place nice and close to shops bars resturants staff were helpful freash towels everyday was great having aircon and fans in the room just one minor problem with the cleaner leaving our door open after serviceing the room and the pool furniture a bit shabby but we enjoyed our time there nice... More 

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CQ_ManagementTeam, Manager at Cairns Queenslander Hotel and Apartments, responded to this review

Dear 709charliebrown Thank you so much for your review. We are delighted to read you enjoyed your honeymoon stay at the Cairns Queenslander. We look forward to welcoming you back on your many wedding anniversaries. Kind regards Stani T More 

1 review
4 of 5 stars Reviewed March 10, 2015

Just stayed four nights. We had two recently refurbished rooms, spacious and well equipped. Clean hotel, very friendly and helpful staff, stunning steaks and a good breakfast in the restaurant. A few local shops and eateries, 100 metres from the sea front. Around 20 mins walk to town centre. We had a great time. Piper family, Devon England and Sidney... More 

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CQ_ManagementTeam, Manager at Cairns Queenslander Hotel and Apartments, responded to this review

Thank you very much Ced P for your review. We are pleased you enjoyed your stay at the Cairns Queenslander. We pride ourselves on our friendly staff and providing guests with affordable accommodation and excellent cuisine at our restaurant 'Steak on Lake' . We do hope you will find the time to visit us again. Kind regards Stani More 

Verdun, Quebec, Canada
Contributor
14 reviews 14 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 28, 2015

We recently stayed at the Queenslander in Cairns. The hotel rooms were clean and spacious but quite outdated in terms of furniture. We found the price to be quite good though for Australia. If you are looking for fancy and trendy, definitely not the right place for you, but if you are looking for a comfortable and affordable place to... More 

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CQ_ManagementTeam, Manager at Cairns Queenslander Hotel and Apartments, responded to this review

Dear Jean B Thank you for taking the time to submit a review. Most definitely we agree, if you’re looking for comfortable and affordable place to stay in Cairns, this is a place to consider. We do hope to see you re-visit the Cairns Queenslander and in regard to furniture, well you’ve be able to observe improvements made. Kind regards... More 

1 review
1 of 5 stars Reviewed February 26, 2015

Room configuration is bad and noisy at some rooms. Poor maintenance! They've never fixed an aircon that has water dripping every few seconds, get worse at night time, the dripping get louder. This was reported to them after our 2nd day there, till the end of our stay there for more than 10 days. Poor room service as well, never... More 

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CQ_ManagementTeam, Manager at Cairns Queenslander Hotel and Apartments, responded to this review

Hi Ivan L Thank you for your review. We offer several different room configurations at the Cairns Queenslander and most certainly had you informed our friendly and helpful reception staff they would have offered other room configurations to your personal liking. In regard to Free Wifi, as you would be aware any hotel is a customer of an Wifi provider... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed February 15, 2015

We have stayed at his hotel during our long trip around Australia. About this hotel I have to say "Never again" Just first night we have had a very bad experience with our neighbours (room 213) - noisy, drunk, maybe drugs...I had complain many time on staff ....after 3 hours he called police....horrible night... I expected for some excuse, satisfaction... More 

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CQ_ManagementTeam, Manager at Cairns Queenslander Hotel and Apartments, responded to this review

Dear Radek J Thank you for taking the time to post a review. The hotel provides a 24 hour manned reception and security and they reported the issue you reported was resolved immediately. We do hope you will return to Cairns and this wonderful tropical north region of Queensland. Kind regards Stani T More 

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