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Cairns Queenslander Hotel and Apartments

4.0 of 5 267 Lake Street | cnr of Lake & Charles Street, Cairns, Queensland 4870, Australia
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Cairns Queenslander Hotel and Apartments
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Cairns Queenslander Hotel and Apartments
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125 reviews from our community

Traveler rating
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    66
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    5
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Surfers Paradise, Australia
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Staff very friendly and helpful but apartment very dated. Apartment clean but stifling hot when we arrived and the air conditioner took hours to make it bearable. Shower over the bath and cramped. Advertised as close to restaurants but you in fact need a car or taxi to reach them. Wi Fi advertised but wasn't working.

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CQ_ManagementTeam, Manager at Cairns Queenslander Hotel and Apartments, responded to this review

Dear Christine R Thank you for your review and mentioning our friendly staff and the apartment was clean, I will pass on your positive comments to our front office & housekeeping staff. In regard to nearby restaurants, besides our own very popular restaurant 'Steak on Lake' that serves affordable great tasting meals, there are also 6 other restaurants that are... More 

Ballarat, Australia
Senior Contributor
38 reviews 38 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We chose the Cairns Queeslander on price and location. It's a $20 taxi ride from the airport and a leisurely 25 minute walk to the Town Centre along the scenic esplanade. The reception staff were very helpful, the rooms are basic but clean they get a mini service daily with a major service every seven days. They have laundry facilities,... More 

Was this review helpful? Yes 2
London, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

4 Night stay clean spacious room, friendly helpful staff on reception and in restaurant willing to do that little bit extra good advice on local tourist attractions and trips. Convenient for Barrier Reef, Rain Forest and Tablelands. Airport less than ten minutes drive. Cock and Bull pub just round the corner great meals well worth a visit. Easy walking distance... More 

Was this review helpful? Yes 2
Manchester, United Kingdom
Top Contributor
50 reviews 50 reviews
28 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Second visit here. The hotel has had an upgrade since last visit ( which admittedly was 3-4 years ago ) and is good. Rooms are huge, clean, and very comfortable. The hotel has laundry facilities which are very welcome for tourers, as we were. Close to seafront in one direction and supermarket, bottle shop and chippy in the other. It... More 

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Rayleigh, United Kingdom
Senior Contributor
35 reviews 35 reviews
35 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for 4 nights to visit Great Barrier Reef. Lovely large room and a balcony overlooking garden. Fridge, tea and coffee making facilities, ironing board etc and very clean.Easy walk to sea although about 20 minutes to centre of town. Only a block away from Cock and Bull pub with great meals. So big they recommend one meal between... More 

Was this review helpful? Yes 1
Durham, United Kingdom
Senior Contributor
38 reviews 38 reviews
23 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed November 10, 2014

The accommodation ,grounds and reception requires a total refurbishment to bring it anywhere near 21st century standards . The apartments are 60 s standards . A fantastic , friendly welcome by the receptionist and that was the end of it . The living area in the apartment was dull , dank , disgusting and dated . The furniture was well... More 

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CQ_ManagementTeam, Manager at Cairns Queenslander Hotel and Apartments, responded to this review

Dear Barbara S Thank for your review. At the Cairns Queenslander we provide comfortable deluxe 4 star accommodation located in our East wing and 3.5 star Standard rooms within our property West wing. You had booked a 3.5 star standard room and you were offered an opportunity by our helpful receptionist to upgrade to a deluxe 4 star room which... More 

SOUTH MISSION BEACH QLD
Top Contributor
79 reviews 79 reviews
20 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed November 4, 2014 via mobile

Second time staying here. Second floor this time not ground. Less noise. Plenty of space in the room with balcony overlooking the pool. Dinner at restaurant downstairs was great. The brekkie was ok. Staff are friendly and courteous. Next to the Cairns Hospital and very close to the esplanade. We would stay here again.

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Bairnsdale, Victoria, Australia
Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 2, 2014

Had booked for 4 nights but as it was not at all how it looked online we left after first night. Old and run down badly in need of reno. We were offered another "renovated room" to look at after complaining about our first room and it was exactly the same. Fridge had no shelves in the door uncomfortable living... More 

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CQ_ManagementTeam, Manager at Cairns Queenslander Hotel and Apartments, responded to this review

Dear 590JennyB590's Thank you for taking the time to post a review on Trip Advisor. I was sorry to read that your stay did not meet your expectations; we are very concerned about the nature of your comments and will investigate them in detail and improve on the matters raised. I trust overall you enjoyed Cairns and this wonderful region.... More 

Oxfordshire, United Kingdom
Senior Contributor
41 reviews 41 reviews
8 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed November 1, 2014

We stayed here for a week, in a "Mimosa" 2 bedroom apartment It was a good place to stay - we found it quiet though it seemed quite busy. The two pools are not massive, but the one at the rear was fine for swimming in. Some of the fixtures in the rooms are maybe looking a little "tired" but... More 

Was this review helpful? Yes 1
Perth, Australia
Contributor
12 reviews 12 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 27, 2014

We landed in cairns after an overnight flight from Perth. We met the lovely Tanya on reception who was so welcoming kind and helpful. We were early and our room wasn't ready but Tanya tried to change our rooms so we could shower/change etc. It is a good 20/25 min walk from the main town but the esplanade route is... More 

Was this review helpful? Yes 1
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Additional Information about Cairns Queenslander Hotel and Apartments

Address: 267 Lake Street | cnr of Lake & Charles Street, Cairns, Queensland 4870, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Price Range (Based on Average Rates): $
Hotel Class:4 star — Cairns Queenslander Hotel and Apartments 4*
Number of rooms: 111
Reservation Options:
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Also Known As:
Cairns Queenslander Apartments Hotel Cairns
Queenslander Hotel Cairns
Cairns Queenslander Hotel
Hotel Style:
#19 Luxury Hotel in Cairns

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