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Nomads Cairns Backpackers and Serpent Bar

341 Lake St, Cairns, Queensland 4870, Australia
Hotel amenities
Nomads Cairns Backpackers and Serpent Bar
Best prices for: 1 room 1 guest
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Ranked #53 of 83 Specialty Lodging in Cairns
A recent review
3 of 5 stars reviewed 2 weeks ago
SanneWerring
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236 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Huddersfield, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

This was my last stop on my east coast tour and I have to say that this hostel was the most disappointing which was a shame. Check in was slow and painful - in fact it took almost 45 minutes as staff complained that the computers were slow. The wifi is expensive and slow.... if you are able to find... More 

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Contributor
12 reviews 12 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I enjoyed my stay in Nomads Cairns. Stayed here for 5 nights in a private room. Room was okay, basic but very clean. Matrass was very hard. Nice dining for good prices. Free breakfast was okay. Good facilities for cooking and laundry and a friendly staff. Free shuttle wasn't always so good. Had to call 4 times before they picked... More 

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Sydney, Australia
1 review
5 of 5 stars Reviewed 4 weeks ago

I arrived at nomads with 2 friend and my girlfriends for a weekend away. We booked the hostel expecting the usual, a room, bathroom and a kitchen. However we did not expect what happened. Firstly we were welcomed by the front office staff and they were all very friendly. After this we were introduced too the manager (i cant remember... More 

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BryonySumner, General Manager at Nomads Cairns Backpackers and Serpent Bar, responded to this review

Hiya, thank you so much for your review. The beardy guy was Jason one of our great managers. We try and make everyone's stay as personal as possible in a hostel and to leave memories and the desire to come back :) We hope we achieved that with your stay and wish you all the best and a great time... More 

Brisbane, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 20, 2015

This was my first hostel at the beginning of my trip to Australia. I wasnt expecting much as i traveled in Asia before and knew the standards of Hostels can be quite low. I was happy with the price of the Nomads Cairns when i booked over the phone. I thought $17 for an 8bed Dorm was amazingly cheap. When... More 

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BryonySumner, General Manager at Nomads Cairns Backpackers and Serpent Bar, responded to this review

Hi there, thank you very much for your review. We are stoked to hear that you had a great time with us and hope to see you again soon! All the best, Nomads Cairns Management More 

Hamburg, Germany
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 19, 2015

It was nice to stay but room is so hot and city is so fr and it rained so the bus was full. The people in the office were always talking to me nice. The pool was nice and the games. And 3$ meals this was good to eat if I can't go to city.

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BryonySumner, General Manager at Nomads Cairns Backpackers and Serpent Bar, responded to this review

Hi Tobias, thank you for your review. Our shuttle service tries to take everyone into town on an hourly basis. When it rains the number of people wanting to use it does increase but we even run the bus twice if needed be. We are glad to hear you made use of our free and cheap meals and facilities and... More 

2 reviews
2 of 5 stars Reviewed April 14, 2015 via mobile

Dorm of 8 people was cheap and the staff on reception were friendly and helpfull, there was also a nice cat on the premises but those are only good things about this hostel. When we arrived to our dorm we were welcomed with smell of stinky feet, fitted carpet looked and felt like it hadn't been vacuumed or cleaned for... More 

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BryonySumner, General Manager at Nomads Cairns Backpackers and Serpent Bar, responded to this review

Hi there, thank you very much for your review. I have just checked our google location and it doesn't say we are the Esplanade - it shows Lake Street which is close to the Esplanade but we offer free transport into town all day every hour to make it more convenient for our guests. We offer a wide range of... More 

Travelers are raving about these Cairns hotels

2 reviews
1 of 5 stars Reviewed April 14, 2015 via mobile

First impressions of the hostel are actually quite good. The reception, bar and pool area are decent. The problems start when you go up to your room. I'm not sure if ours was the same as everyone else's but it was like a prison. Beds broken and dangerous. Pillows are very thin. Air conditioning leaking refrigerant being very hazardous. Dirty... More 

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BryonySumner, General Manager at Nomads Cairns Backpackers and Serpent Bar, responded to this review

Hi there, thanks for leaving a review on our page - we are sorry to hear that your stay with us didn't turn out the way it should have! We wish these issues would have been made aware to us while you were staying with us as customer service and safety for our guests is our one priority! We have... More 

Dungannon, United Kingdom
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 5, 2015

Stayed here for 3 nights at the beginning of a very long travel down the east coast of Australia. Couldn't have asked for a better start to my travels. Free pick up from airport, free shuttle bus to town, clean rooms, nice bar and pool. Staff were really helpful and for staying in a hostel for the first time I... More 

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BryonySumner, General Manager at Nomads Cairns Backpackers and Serpent Bar, responded to this review

Hi there, thanks for your review! We are stoked to hear that your stay with us fulfilled all your expectations and you now have a positive view of the backpacking life style. All the best, Nadine More 

Senior Contributor
30 reviews 30 reviews
25 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 3, 2015

As we stayed here in January we knew it would be hot and humid but the aircon here was awful! On our first night my friend and I barely slept and you wouldn't think there was any aircon at all! Luckily we got moved the next morning and the aircon was definitely better although still needed improving. $3 dinners were... More 

Was this review helpful? Yes
BryonySumner, General Manager at Nomads Cairns Backpackers and Serpent Bar, responded to this review

Hi there, thank you very much for your review. We are stoked to hear you had a good time and we fully agree with you on the urgency for running air-con units! They are all getting in fixed at the end of the month! We hope to see you again in the near future! Thanks, Nomads Cairns Management More 

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 2, 2015

I stayed there for 3 nights with my partner. The shuttle bus picked us up from town, it is a bit out of the town. The shuttle bus is frequent and runs pretty late which is good if you are out. The bus does fill up quickly so most of the time it has to do 2 trips. The staff... More 

Was this review helpful? Yes
BryonySumner, General Manager at Nomads Cairns Backpackers and Serpent Bar, responded to this review

Hi there, thank you very much for your review. We are glad to hear that you enjoyed your time with us and hope the rest of your travels continue to be great! We are sorry that you found the aircon regulations inconvenient and hope it didn't interrupt in your sleep too much!? All the best! More 

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