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All 84 Cairns accommodations

Nomads Cairns Backpackers and Serpent Bar

2.5 of 5 Hostel   |   341 Lake St, Cairns, Queensland 4870, Australia
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Nomads Cairns Backpackers and Serpent Bar
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Ranked #46 of 84 Specialty Lodging in Cairns
A recent review
4 of 5 stars reviewed 2 weeks ago
Nicole T Trenton, Canada
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204 reviews from our community

Traveler rating
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    35
    24
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7
36
55
5
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 5 days ago NEW via mobile

Upon arrival the staff were extremely rude, as nobody said a word to us and we were made to wait at least 10 minutes before anyone even said hello. It then took them more than 20 minutes to actually check us in. The room was the worst part about the experience, it smelt so terrible, like someone had let a... More 

Was this review helpful? Yes
BryonySumner, General Manager at Nomads Cairns Backpackers and Serpent Bar, responded to this review

Hi - thanks for taking the time to leave us a review - we have so much good feedback from our guests that it is very upsetting to hear someone so disappointed. Unfortunately we are unable to see your name or where you stayed so cannot try and respond or fix the problem - if you have time we would... More 

1 review
1 of 5 stars Reviewed 6 days ago NEW via mobile

The staff on the desk were rude and unprofessional, not a pleasant place and ruined my time in cairns.there is a lot better hostals with a REAL traveler feel look around don't be fooled by the cheap food and drink

Was this review helpful? Yes
BryonySumner, General Manager at Nomads Cairns Backpackers and Serpent Bar, responded to this review

Hiya - thanks for leaving us a review - we are really sorry that you did not have a good experience - unfortunately tripadvisor gives us no details of your stay or how to contact you as we would really appreciate some more feedback. Please feel free to message us any time on what exactly happened. I am glad you... More 

Trenton, Canada
Contributor
17 reviews 17 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The food here for dinner was great and at only $3 or free with a drink from the bar, you can't beat the value. Free coffee or tea and toast for breakfast was nice to, especially for the price. Great staff, friendly and helpful. While it was a bit out of town (about a 20 minute walk) they have a... More 

Was this review helpful? Yes
BryonySumner, Manager at Nomads Cairns Backpackers and Serpent Bar, responded to this review

Hiya and thanks for the review - we are so glad that you had a great stay and enjoyed the food - our chefs make the $3 dinner fresh daily so it is always tasty and new! We have just introduced a free wifi service in reception after listening to our guests needs too! We hope to see you in... More 

Contributor
12 reviews 12 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

On arrival the hostel seemed fine until we got to our room...it was a 6 bed dorm and was so dark, dingy, smelt really bad and was unbearably hot! The bunkbeds are the worst I've encountered on my travels, basically ceiling height with no sides was fine for a few nights but I wouldn't want to stay any longer. The... More 

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BryonySumner, General Manager at Nomads Cairns Backpackers and Serpent Bar, responded to this review

Hiya - thanks for your honest review and comments - it really helps us improve our service. We use Sealy matresses on all our bunk beds and they all have saftey rails for security - if you read this response we would love an email so we can follow up on what room you stayed in so we can check... More 

Blenheim, New Zealand
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hostel had everything you need in the rooms and amenities as well. Cheap food and free breakfast, toast, but better than nothing. They organized free outings for the guests and had a shuttle going into town every hour. The staff here were so helpful and outgoing and now that I have traveled the entire east coast, I see how... More 

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BryonySumner, General Manager at Nomads Cairns Backpackers and Serpent Bar, responded to this review

Thanks for the great review we are so glad that you enjoyed your stay and would love you to come back soon! More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Enjoyed my time here and the staff were so friendly, we had a few problems with aircon and the manager was so nice and offered to move us rooms and was very accommodating! Great facilities and the bar foos was amazing, one of the best meals we had during our time in cairns!

Was this review helpful? Yes
BryonySumner, General Manager at Nomads Cairns Backpackers and Serpent Bar, responded to this review

Hiya and thanks for the review - we are so glad that you had a good stay and would love to see you again soon! Enjoy the rest of your travels. More 

Senior Contributor
31 reviews 31 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Poor airconditioning made sleeping here dreadful. Dirty pool. Pay for internet and it is slooooow. Location a bit off-centre. There are some great Nomads places like e.g. Byron Bay. This was the worst hostel on our two week tour of east australia.

Was this review helpful? Yes
BryonySumner, General Manager at Nomads Cairns Backpackers and Serpent Bar, responded to this review

hi and thanks for the review - we are sorry that you did not enjoy your stay. Our pool gets cleaned professionally twice a week and we maintain it on the other days so it is always sparkly - I am sorry that it appeared unclean on the day you stayed. Also we have just introduced free wifi in the... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 19, 2014

Awesome backpacker, best time I've ever had in Oz! 20min walking on the Esplanade, but there is a free pick-up to the city every h until 3 am !!! There is a big kitchen, swimming-pool and field for beach volley! Games every night at the bar! Go there guys!!!!

Was this review helpful? Yes 1
BryonySumner, General Manager at Nomads Cairns Backpackers and Serpent Bar, responded to this review

Hiya - thanks so much for the lovely review - come back and visit us again soon!! More 

1 review
4 of 5 stars Reviewed December 10, 2014 via mobile

I loved nomads cairns! Beautiful hostel, with a great pool. Negatives were the wifi ($12 for a week, not very good) the aircon (broken in my room and in quite a few others) however the lovely staff offered to move me, I just didn't through laziness! Because its a licenced hostel, you can't drink your own booze, which can make... More 

Was this review helpful? Yes
BryonySumner, General Manager at Nomads Cairns Backpackers and Serpent Bar, responded to this review

Hiya and thanks for the review - we are so glad that you had a good stay - sorry that you found the internet no good we are currently installing free wifi in the bar so you can use that when you come and stay with us again! Happy travels! More 

Ferndown, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 6, 2014 via mobile

Me and my friend stayed here for 5 days and couldn't really fault it. Spacious 8 bed dorm and we got on with all the people in it.... $3 dollar meals each night and a very well priced menu.... Staff were nice enough and the shuttle service runs every hour till 3am into the town centre.... It's what you expect... More 

Was this review helpful? Yes
BryonySumner, General Manager at Nomads Cairns Backpackers and Serpent Bar, responded to this review

Thanks for the lovely review - we hope you get to come back and stay with us again one day! More 

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Additional Information about Nomads Cairns Backpackers and Serpent Bar

Address: 341 Lake St, Cairns, Queensland 4870, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Nomads Cairns Backpackers and Serpent Bar 2.5*
Number of rooms: 20
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Also Known As:
Nomads Serpent Cairns Hotel Cairns

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