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Nomads Cairns Backpackers and Serpent Bar

341 Lake St, Cairns, Queensland 4870, Australia
Hotel amenities
Nomads Cairns Backpackers and Serpent Bar
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Ranked #53 of 83 Specialty Lodging in Cairns
A recent review
4 of 5 stars reviewed 3 days ago
loottab Kungsbacka, Sweden
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249 Reviews from our TripAdvisor Community

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Traveler rating
    77
    65
    46
    33
    28
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47
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5
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (249)
  • Mar-May only
    (57)
  • Jun-Aug only
    (61)
  • Sep-Nov only
    (64)
  • Dec-Feb only
    (67)
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Kungsbacka, Sweden
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

My partner and I spent a whole week on this hostel. We didn't get a great start since we arrived early in the morning (5 am) and we were promised to get the room key at 7 am. When we asked the receptionist for the room key she told us that the check in weren't until 1 pm. When we... More 

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Bramming, Denmark
Level Contributor
45 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Cairns is an expensive city to find a hotel bed in, so we chose to book a room with a private bathroom at Nomads. When entering the reception, the establishment has a nice cool/vibrant/international atmosphere. Unfortunately this atmosphere isn't kept in the design of the room, which most of all felt like an 'upscale prison'. Steel frame beds, bare concrete... More 

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London, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed 1 week ago

Rooms extremely basic (private double was like a prison cell, just a bed) and no curtain on the window. We asked for this to be fixed but were told that no rooms had curtains (after speaking to other guests we found out this wasn't true). Reception staff were useless! Whole place very noisy, bring earplugs if you want to sleep... More 

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Travelers are raving about these Cairns hotels

Balmoral, Australia
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The communal areas in itself are fine, the room is very basic with no extra's but that's to expect for the price (cheap) so that's fine. The thing that really really bothered me was that the whole place is very noisy. Which is because the walls are very thin, the stairwell has a great acoustic and there is a bar... More 

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London, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This was my first ever stay in a hostel and my first trip to Cairns and Australia. We arrived on a Saturday a quick call to the hostel and we were picked up for free which I thought was good until I realised how close we were to the airport. Not even five minutes! Check in was easy and the... More 

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1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

Although it was a bit of a nightmare getting there and figuring out where to catch the shuttle... The staff made it completely worthwhile and took extremely good care of me upon finally checking in. The highlight was checking out in the morning to a bright smile and some fun whit from the staff member Christie. She kept me pumped... More 

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Airlie Beach, Australia
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago via mobile

I am aware that its only $17 per night, which is a massive selling point and you really cant expect too much for that price. But you should be able to expect the basics. There are tons of staff members but not much seems to get done. We were told we would get picked up from the greyhound stop but... More 

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Level Contributor
55 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed June 17, 2015

The place is great, there is a restaurant inside with pretty good deals ( 3$ per meal between 5:30pm and 7:30 ). Basically there is nothing expensive. Just I rate average because of one person in the staff: a French girl. Explanation: We were waiting for the shuttle at the market ( as a shuttle is available to get downtown... More 

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2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 15, 2015

The bathrooms weredisgusting, the rooms were cramped, ladders on some bunks were in a weird position so close to the ceiling it was impossible to climb up. You have to pay exrtra for towels and Wifi. After paying for the wifi, it only worked in certain hallways outside the rooms and not at all in the common area. he staff... More 

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BryonySumner, General Manager at Nomads Cairns Backpackers and Serpent Bar, responded to this review

Hi there, thank you for your review. We are sorry to hear that you experienced issues with miscommunication from staff we have quite a few new staff members in training and we apologise if the wrong information was given to you. Our Internet is unfortunately not the fastest and we are looking into getting some free WiFi as well. Our... More 

Townsville, Australia
2 reviews
2 of 5 stars Reviewed June 14, 2015

Stayed here for one night by accident (booked the wrong nomads). The reception was unhelpful and repeatedly ask me to pay even I have paid online. Very noisy at night time (past midnight). No one care to help you with anything either. Won't come back or recommend to anyone.

Was this review helpful? Yes
BryonySumner, General Manager at Nomads Cairns Backpackers and Serpent Bar, responded to this review

Hi there, thank you for your review. I am sorry to hear that you experienced issues booking us and the staff didn't pick up that you had paid already. We have quite a few new staff members in training, and this miscommunication shouldn't be an issue any longer! Reception is closed after midnight but our bus driver is awake and... More 

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