Service: Pretty good but maybe a little 'corporate' in feel which surprised us. There was a lovely lady there however who had more of a friendly human relaxed approach to guests (forgot to ask her name though). Our Room: A one bedroom apartment on the 2nd floor to the left behind reception - was lovely with very modern fittings, spacious... more

We had a great stay at the Lakes. Everything was spotlessly clean and the gardens and pools are beautiful. We had a third floor 3 bedroomapartment in the Morris building. This was great, but the lack of lift would be problem for older people or people with small children. The rooms are clean and have everything that you need but... more

We stayed a week in a one bed apartment. everything supplied and serviced daily. The room was clean modern and spotless. King size bed (a bit hard) tv with austar everything needed in the kitchen. restaurant not bad but they were asked a lot to replenish items. bit poor really. bar service really good. Has three pools very suited to... more

We stayed in a 2 bedroom apartment with 2 children aged 20mth & 8yo last X’mas for 7 nights. I have requested a room located on the ground floor and must be quiet. The room we had was excellent, clean and very bright, we stayed in Maraboon Apartment facing the backyard. Highly recommended this room if you require a quiet... more

We always stay at the Novotel Oasis in Cairns, but the wife wanted to try something different for her relaxy and thought the Lakes resort in Cairns, looked like the place to go. Got a 2 bedroom apartment on the first floor for two days over lookin 1 of the 4 pools they have on site. The rooms were spacious... more

We recently stayed at The Lakes. Our flight had arrived very early in the morning (5:30 a.m.), so we rented a car. We stopped by the hotel to see if our room was available, but it wasn't. We had figured that would be the case, so we'd planned a drive up to Port Douglas (we didn't want to loiter around... more

We were blown away by the beautiful resort that the The Lakes is. Everything about the resort was spotlessly clean and above expectatiuons, with one exception (I will get to that later). The 1 bedroom apartment was spacious, tidy and comfortable with a balcony that opened to the park that backed onto the resort giving us a tropical view. The... more

As we took an early flight and arrived at the resort early, the staff at reception took care of our bags, delivered them to our room and rang us to tell us when our room was ready. while we were waiting we explored the resort and found the landscaping, building designs/ colors and pool areas very beautiful. Whilst exploring we... more

A wonderful place to stay, have been here twice. Good value for money, good apartments with lots of space. The thing to get better with is to fix free intenet for guests. more