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Cairns Coconut Holiday Resort

Travelers' Choice award winner
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23-51 Anderson Road, Cairns, Queensland 4868, Australia (Formerly Cairns Coconut Caravan Resort)
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Cairns Coconut Holiday Resort
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Cairns Coconut Holiday Resort
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458 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
  • All months
    (458)
  • Mar-May only
    (83)
  • Jun-Aug only
    (169)
  • Sep-Nov only
    (141)
  • Dec-Feb only
    (65)
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Cairns, Australia
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Customer service at this park is outstanding! From making sure you are happy with your site to a guided tour of all the fabulous facilities the park offers. The heated spa was brilliant and the pools gorgeous! The BBQ's and camp kitchens were kept immaculately as were the showers. It was a pleasure from start to finish.

Was this review helpful? Yes
CCHRManagement, Manager at Cairns Coconut Holiday Resort, responded to this review

Dear Lyndall, Thank you for making the time to submit your review. Thanks in particular for your "Customer service at this park is outstanding" comment. We will pass this positive reinforcement on to our staff as they do get a kick out of this. We are pleased that you enjoyed the site inspection and park tour. It is good to... More 

Laurieton, Australia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We have a motor home and were allotted a very spacious site for a bus. We stayed a few weeks while waiting to go on a tour to Cape York. Our van and car were stored for $7 a night which was great value. The staff are magnificent and nothing is to much trouble. There is a lovely cafe on... More 

Was this review helpful? Yes
CCHRManagement, Manager at Cairns Coconut Holiday Resort, responded to this review

Dear Helen T, Thank you so much for sending in your great review. We are pleased to read that our site suited your motorhome so well and it does sound like you enjoyed your stay. We do appreciate your "The staff are magnificent" comment and will definitely pass this through to them. The pancake mornings are a hit with guests... More 

Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I would like to begin with the staff are beyond excellent! They went out of their way to help us at every turn. Our issue with the park is that there is one main toilet and shower facility for an enormous park. My husband has Crohn's disease and we were originally placed quite a way from the facilities. I just... More 

Was this review helpful? Yes
CCHRManagement, Manager at Cairns Coconut Holiday Resort, responded to this review

Dear Roslyn D, Thank you for taking the time to submit your review. We are very pleased that you found our staff “beyond excellent”, especially during the peak of our busy season. We will be sure to pass this on to them. It is great to read that the children “had a ball”. Regarding your comments about our toilet and... More 

Nelson, New Zealand
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

An action packed kid heaven park with lots going on. Lovely swimming pools, water park and plenty of other non water based activities to keep the kids happy. The evening outdoor films were good to wind down at the end of the day. We ate dinner in the onsite cafe/restaurant twice - the first night was great, the second not... More 

Was this review helpful? Yes 1
CCHRManagement, Manager at Cairns Coconut Holiday Resort, responded to this review

Dear SandyC96, Thank you very much for taking the time to submit your review, we do appreciate this effort. We love your "An action packed kid heaven park with lots going on." comment. It does sound like your family would have tried out most of the 20 plus free activities the we have on offer for guests. It is disappointing... More 

Medowie, Australia
5 of 5 stars Reviewed 1 week ago

We arrived in Cairns at the end of the wettest June in years! The campsite was very wet. My son and & were camping and when we arrived they did inform me that the previous site occupants had complained vigorously that it was raining (I thought that it was hard for the caravan park to stop this). They sanded the... More 

Was this review helpful? Yes
CCHRManagement, Manager at Cairns Coconut Holiday Resort, responded to this review

Dear ASndrewR1909, Thank you so much for writing your great review despite your experience with the inclement weather - the wettest June since records began in 1948 with three times our average rainfall! It was good to read that the wether improved enough to ensure that you were able to have some fun making use of all of our facilities.... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Staff are excellent. Facilities are fantastic. Best caravan park I have been to. It is a park suitable for young, old and in between. An excellent park for families with loads of fun and free activities.

Was this review helpful? Yes 1
CCHRManagement, Manager at Cairns Coconut Holiday Resort, responded to this review

Dear froufroulaverne, Thank you very much for taking the time to submit your wonderful review. It is great to read that you found our staff "excellent". We will pass this feedback on to them. We certainly do appreciate your "Best caravan park I have been to." recommendation. It does sound as though you and your family made the most of... More 

Australia
Level Contributor
52 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Awesome time to spend with the kids. Friendly staff. Plenty of activities to do with all the family whether it's watching a movie in the big screen, riding around the park on their cool bikes or lounging around in the large pool. Close to shops just a little difficult to access now with the highway upgrades. Worth the stay will... More 

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CCHRManagement, Manager at Cairns Coconut Holiday Resort, responded to this review

Dear wOg80y, Thank you very much for taking the time to write your excellent review. It is great to read that you found your stay "Awesome time to spend with the kids". This is exactly what we aim to achieve for our guests with children. We will definitely pass on your feedback concerning our staff to them. Unfortunately you are... More 

5 of 5 stars Reviewed 2 weeks ago

We have been to a lot of parks but this would have to be one of the best . Excellent facilities and heaps of fun for the kids . Very well maintained. Sites are very roomy and well laid out. Cafe is a bit overpriced but close to shops etc anyway. Will def be back .

Was this review helpful? Yes
CCHRManagement, Manager at Cairns Coconut Holiday Resort, responded to this review

Dear Alison L, Thank you so much for writing your great review. Your excellent comments regarding our facilities, fun for the children, maintenance standards and sites are certainly appreciated. We will pass your comments about our maintenance on to the staff concerned. It is fantastic to read that you "will definitely be back". We look forward to welcoming on your... More 

Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is an awesome resort for the whole family. From a bouncing pillow(there were two in fact) to a swimming pool and a mini water park for children, this resort have everything. The best thing, access to most of these is free. The resort is in the outskirts of the city, but they have shuttles which take you to the... More 

Was this review helpful? Yes
CCHRManagement, Manager at Cairns Coconut Holiday Resort, responded to this review

Dear Advaya, Thank you for making the time to write you fantastic review. We do appreciate your "This is an awesome resort for the whole family" recommendation as this is exactly the type of family experience that we are aiming to deliver. We are pleased to be able to offer more than 20 free activities with the only additional charge... More 

Western Australia
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hubby, myself & 2 kids went to cairns for my mother-in-laws 60th. Between all family's there was a total of 13 of us. We stayed in the self contained chalets. Nicely laid out & very accommodating & homely. Massive amount of activities for the kids & adults alike. BBQ facilities & a little cafe. An amazing park catering for caravaners... More 

Was this review helpful? Yes
CCHRManagement, Manager at Cairns Coconut Holiday Resort, responded to this review

Dear Delvenne, Thank you very much for taking the time to write your fantastic review. Thank you all for choosing to stay with us at Cairns Coconut Holiday Resort for the birthday celebrations. It does sound like your family made the most of the 20 plus free activities that we offer guests. Thank you in particular for your very positive... More 

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