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Cairns Coconut Holiday Resort

Travelers' Choice award winner
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23-51 Anderson Road, Cairns, Queensland 4868, Australia (Formerly Cairns Coconut Caravan Resort)
Best prices for: 1 room 1 guest
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Cairns Coconut Holiday Resort
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Cairns Coconut Holiday Resort
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422 reviews from our community

Traveler rating
    352
    54
    14
    2
    0
See reviews for
252
48
4
2
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Townsville, Australia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We have stayed here twice.. Once in a cabin and once camping.. Both visits the staff and facilities have been 100% fantastic. Kids can't get enough and spent all day scooting from pools to parks and back. I really can't see how you couldn't enjoy a stay here. Must be one of the best family accommodation you can find. Cafe... More 

Was this review helpful? Yes 1
Sydney, Australia
Contributor
19 reviews 19 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just finished a week holiday here in Cairns with our 9 & 7 year olds. We have previously stayed at other Big4 caravan parks, but this one definitely takes the cake. We stayed in a Tropical Ensuite Cabin, which although not 5 star in itself, contained all we needed. Flying from Sydney, we hoped we could get away... More 

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2 reviews
5 of 5 stars Reviewed 1 week ago

What an amazing place to stay! Loved every minute, kids had the best time Water park was the favourite!!! Staff were so helpful and friendly, can't wait to come back :-) Highly recommended!!! :-) :-) :-)

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Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 1 week ago

What a fantastic resort, kids loved it, lovley staff, very nice clean and comfy rooms ( we where in a villa). Great areas for the kids to play.....We will definitely return, thank you ................

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

We had a 4 night stay in a holiday unit- the unit was clean and comfortable with a well equipped kitchen. We had everything we needed to prepare our own meals. Also had dinner one night at the cafe on site which makes great pizza. The whole place is so family friendly with more than enough things to keep our... More 

Was this review helpful? Yes 1
CCHRManagement, Manager at Cairns Coconut Holiday Resort, responded to this review

Dear AndreaSO1984, Thank you for taking the time to submit your great review. We are very pleased that you enjoyed your stay in one of our Holiday Units. It great to hear that we succeeded in our objective of keeping your family entertained. The outdoor movies and free pancakes breakfasts are definitely favourites with families. We will pass on your... More 

Brisbane, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Coconut Resort in March, in the middle of cyclone season and it was our first visit to Cairns. As a family of 4 adults and 1 toddler we had booked a Condo for the week but luckily took advantage of the March promo and got a free upgrade to the Sunlagoon Condo. Upon welcome we were... More 

Was this review helpful? Yes 1
CCHRManagement, Manager at Cairns Coconut Holiday Resort, responded to this review

Dear Abstarr, Thank you very much for taking the time to submit your very complimentary and detailed review. It is wonderful to read that your family enjoyed your stay in the Sun Lagoon Condo. We are very pleased to hear that you found our staff friendly and helpful and we will pass this on to them. It is good to... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Fantastic facilities with something for everyone! My Dtr was entertained continuously and loved every minute of staying here, sooo much to do! Being Easter and obviously one of the busiest periods, we were expecting queues and crowds within the resort, however, were pleasantly surprised that everything still worked seamlessly, and the extra people just added to the atmosphere. We were... More 

Was this review helpful? Yes 1
CCHRManagement, Manager at Cairns Coconut Holiday Resort, responded to this review

Dear Janet M, Thank you very much for taking the time to submit your excellent review. We are extremely pleased that we were able to entertain your family over the Easter Holiday period. As you say "everything still worked seamlessly", even when we are busy in the resort because everyone is spread out over our 28 acres site and consequently... More 

Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is by far the BEST park we have EVER stayed in. I hope the staff read this review as this place is an absolute credit to ALL of you. We stayed for 8 nights and returned to Victoria today. I shed a tear on the runway because I didn't want to leave that place. It is immaculate and so... More 

Was this review helpful? Yes 2
CCHRManagement, Manager at Cairns Coconut Holiday Resort, responded to this review

Dear Lizzilobdob, Thank you so much for your fantastic review, especially your "BEST park we have EVER stayed in" comment. We will certainly be passing on your great comments about our staff for them to read. They certainly work very hard to ensure that our resort is presented in the best possible light for our guests. It is excellent to... More 

Whangarei, New Zealand
Contributor
15 reviews 15 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This would be the most comprehensive resort we had stayed at throughout Queensland. Living up to it's 5 star billing with aplomb. The site was booked ahead of time with advice that we were likely to be late - no issues. Our 06:30 pm arrival was not a problem and the friendly staff acquainted us with the facilities with a... More 

Was this review helpful? Yes 1
CCHRManagement, Manager at Cairns Coconut Holiday Resort, responded to this review

Dear MusesMm, Thank you very much for your fantastic review. We are very pleased that you believe we are "living up to (our) 5 star billing" and that you enjoyed your free upgrade. Our sites certainly do get many compliments for their design, shade and landscaping. The spread of activities on our 28 acre site does tend to minimise disruption... More 

Coffs Harbour, Australia
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We stayed in a Condo with our 2 children and my parents. 3 bedrooms, main with ensuite, so we had 2 bathrooms, roomy kitchen, dining, lounge and outdoor area with table/chairs, fan, hammock and bbq. We had hire car so no drama travelling into the city. Facilities are fabulous and we spent one day and most afternoons utilising them over... More 

Was this review helpful? Yes 1
CCHRManagement, Manager at Cairns Coconut Holiday Resort, responded to this review

Dear Jezza1_au, Thank you very much for submitting your excellent review. We are extremely pleased that you found that our "Facilities are fabulous". It is great to see you report that our reception staff were helpful and friendly as we do pride ourselves on delivering excellent customer service. We will definitely consider your comments regarding the pool towels and minimum... More 

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