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All 66 Cairns hotels

Rydges Esplanade Resort Cairns

4.0 of 5 Resort   |   209-217 Abbott Street, Cairns, Queensland 4870, Australia (Formerly Matson Resort Cairns)
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Ranked #30 of 66 hotels in Cairns
A recent review
5 of 5 stars Reviewed March 5, 2012
Michael S Cairns, Australia
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450 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (102)
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There are newer reviews for Rydges Esplanade Resort Cairns
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Cairns, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 5, 2012

We decided we would get away for the weekend and were both impressed on the level of service from the Reception Desk through to the Waiters. Everyone seemed to be very friendly and nothing seemed to be too hard. The Steak was one of the best cuts of meat I have eaten, so much so that I tried it again... More

Was this review helpful? Yes 1
Steven_OakleyGM, General Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear Michael S Thank you for choosing Rydges Esplanade Resort as your weekend getaway. Jointly we are very happy with our ala carte menu and the range of steaks its offering. Our Executive Chef takes great pride in ensuring we only source the best possible cuts. The team environment here at the hotel is extremely high and as you pointed... More

Contributor
11 reviews 11 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 1, 2012 via mobile

On our most recent visit to Cairns we stayed here for 2 nights before heading to Fitzroy Island. We booked online as Rydges Priority Guests and were happy with the rate we got. We even splurged for an ocean view and were very pleasantly surprised with the view facing out towards the sea. The reception desk can get quite busy.... More

Was this review helpful? Yes 3
Steven_OakleyGM, General Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear Angeltravellergirl Thanks for taking the time to post your comments. It is always pleasing to learn that Rydges Esplanade remains a preferential hotel amongst its peers. We are happy to boast that we possibly have the largest rooms in Cairns which as you have experienced is nice to have a little more space to relax in. We aim to... More

Geelong
Senior Contributor
45 reviews 45 reviews
41 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed February 27, 2012

I stayed here with my mother last night as we both had early flights out of Cairns this morning. The hotel was ok in my opinion. The check in girl was really helpful and friendly, and the bars and pool areas were buzzing. We are both Rydges Priority Guest Members. When we arrived at our room i was very disappointed...... More

Was this review helpful? Yes 1
Steven_OakleyGM, General Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear Mary1 I appreciate your feedback and only wish we had the opportunity at the time of your stay to rectify any of your concerns. I have addressed each of your outlined concerns with the management team for action. You are correct, the hotel was buzzing as we had very high occupancy the night of your stay and as Rydges... More

Warsaw, Indiana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 25, 2012

Loved our stay here! Very satisfied with the accommodations, our room, and the service. The staff was very helpful and courteous. The hotel is located just at the end of the Esplanade which is a good walk to the main area, however we didn't mind the walk, plus it's further away from all the night noise. Would definitely stay there... More

Was this review helpful? Yes 1
Steven_OakleyGM, General Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear Tim Y, It’s great you enjoyed your stay with us and thank you for the positive comments; we take great pride in ensuring guest satisfaction. As you have correctly mentioned we are very fortunate with our location, being right in between the airport and the main CBD. Makes for an easy enjoyable walk down the esplanade or a quick... More

Sydney
2 reviews
3 of 5 stars Reviewed February 21, 2012

We had a pleasant stay at Rydges Esplanade, it is in need of quite abit of work but it is comfortable enough.I certainly wouldn't pay the full rate but if you can get a deal it's worth it. Pros: Close walking distance to restaurants,cares etc Tidy enough Cons: We stayed in a motel room but asked to view a 2... More

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Steven_OakleyGM, General Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear KSMS Sydney, Your review is appreciated and we are pleased you enjoyed your stay with us in Tropical Cairns. I have noted your points and will raise these with the independent unit owners, thank you for this. I am positive that your wedding in October will be exceptional and we will ensure that both your guests and special day... More

Auckland Region, New Zealand
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed February 21, 2012

My partner and I spent eight nights in Cairns where we stayed in Rydges Esplanade Resort for a total of six nights. As we arrived early, we checked in our luggage at the reception and went shopping as we had about four hours to spend before we could check into our rooms. The convenient location meant that we were only... More

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Steven_OakleyGM, General Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear Amythlf Thanks for taking the time to add your comments and experience with the Hotel. It’s always great to hear that the team has provided our guests with exceptional service. Cairns certainly is a great place to do your Scuba License and you have now set a very high bar for your future dive experiences. Then again it’s a... More

Calgary, Canada
Senior Contributor
30 reviews 30 reviews
26 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed February 20, 2012

I recently stayed at this hotel for three nights. I'm very torn on this hotel, though all in all it was a pleasant stay, other than the check-in experience. The bad: The three people who were working the front desk were not friendly at all when I checked in. I wasted a lot of time trying to get a priority... More

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Steven_OakleyGM, General Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear Soly44 It’s great that you have managed to sign up for our Rydges Priority Guest (RPG) programme which has some fantastic benefits as you have discovered. Despite some issues with the Ipad which have been rectified I am pleased that the Duty Manager did provide personal assistance. Now that you are an RPG member booking directly through the Rydges... More

kent
Top Contributor
104 reviews 104 reviews
15 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed February 15, 2012

My wife and I stayed here and felt it was located close to the centre and everything was within walking distance. The hotel was good value for money and they even had a self service laundry which was useful! The food was good and something for everyone ! My wife loved it and I wouldn't hesitate to recommend it !... More

Was this review helpful? Yes 1
Steven_OakleyGM, General Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear Johnaynsley Thanks for taking the time to post your comments. I have conveyed your comments to our Chefs, who, like me were delighted to learn. Producing quality food for all our guests is certainly the aim of our Fire and Ice Buffet and is also reflected on our Ala Carte recent menu change. We look forward to seeing you... More

New York City, New York
Contributor
18 reviews 18 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed February 9, 2012 via mobile

There are three Rydges hotels in Cairns and this is the one farthest from the town center. It's an easy 5-10 minute walk, though, so this should dissuade you from booking. Pros - Our room with two double beds was large and had a balcony facing the harbor. Amazing sunrise and sunset views. - The beds were extremely comfortable and... More

Was this review helpful? Yes 2
Steven_OakleyGM, General Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear Cechin Thanks for the positive reflection of the hotel. I am very pleased to say that the only ‘con’ you have addressed has been rectified and we no longer charge for the use of the safe. Its pleasing you enjoyed our Rydges Dream Beds which I am sure added to your quality sleep. We look forward to welcoming you... More

Sans Souci
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 4, 2012 via mobile

Only 10 mins from airport and really close to shops and city. The hotel is a little dated and could do with a refurb - but rooms were clean and tidy and staff service was good.

Was this review helpful? Yes
Steven_OakleyGM, General Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear Paddles72 Thanks for your comments the hotel has aged well and offers quite possibly the largest rooms in Cairns. Coupled with recent investment and our ongoing attention to the finer details such as cleaning, the hotel is in great shape. Thanks for making comment on our teams positive service attributes it’s appreciated. Best regards Steven Oakley General Manager More

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Additional Information about Rydges Esplanade Resort Cairns

Address: 209-217 Abbott Street, Cairns, Queensland 4870, Australia (Formerly Matson Resort Cairns)
Location: Australia > Queensland > Cairns Region > Cairns
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Rydges Esplanade Resort Cairns 4*
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Also Known As:
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Rydges Esplanade Hotel Cairns
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style
#6 Top resorts Hotel in Cairns #18 Luxury Hotel in Cairns
Hotel Class
Official Description (provided by the hotel)
Oceanfront 12-story Hotel Towers, 3 blocks from city center. ... more   less 
Number of rooms
240

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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