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Rydges Esplanade Resort Cairns

209-217 Abbott Street, Cairns, Queensland 4870, Australia (Formerly Matson Resort Cairns)
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Rydges Esplanade Resort Cairns
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645 Reviews from our TripAdvisor Community

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Traveler rating
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    268
    157
    59
    23
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (179)
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    (645)
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    (154)
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There are newer reviews for Rydges Esplanade Resort Cairns
See the most recent reviews
Nelson, New Zealand
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed for 2 separate nights at start and end of holiday. One room faced the sea - great views, the other over the garden. Both rooms slightly dated but beds were very comfortable and there is nothing I would complain about - just a little tired looking. Rooms on higher floors are undergoing renovations. We had the buffet breakfast on... More 

Was this review helpful? Yes
Chinmay P, Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear SandyC96, Thanks for taking time to post a quick review about your recent stay with us. I am pleased to learn that your stay on both occasion was satisfactory. We are undergoing refurbishment and would definitely love to have you come back and stay in one of our new rooms. Look forward to welcome you soon. Regards, Chinmay More 

New York City, New York
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed for 4 days/3 nights. Staff was friendly and helpful and the resort was a 10-15 minute walk away from restaurants and shops but this is an average property. Unfortunately, although the room was clean it wasn’t updated - the carpet was frayed, had old furniture and the shower had mildew stains and the tub had rust. The hotel... More 

Was this review helpful? Yes 1
Chinmay P, Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear kit516, Thank you for taking the time to comment on your recent stay at Rydges Esplanade Cairns. Sorry to hear your disappointment with the hotel and your recent stay at the hotel was not satisfactory. We are undergoing our rooms refurbishment and would definitely like to have your stay with us again to experience our new rooms. I am... More 

Level Contributor
160 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent 14 days in Australia and this was our favorite hotel. They are renovating but you would never had known that, except for the sign indicating so. In our room the shower temperature would change while you were bathing and the fixtures were starting to rust ... EVEN with all that WE LOVED OUR STAY. The room was large... More 

Was this review helpful? Yes 1
Nelson, New Zealand
Level Contributor
89 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for one night in a mountain view room. It was a lovely room on the 10th floor that had been refurbished. The sunset was lovely over the hills. The room was well appointed with everything you need and free wifi also. Location was ok although a little further from main area of cairns but still good as... More 

Was this review helpful? Yes
Chinmay P, Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear nomadicnevs, Thank you very much for a nice review about your recent stay. I am glad to know that you had a great stay and enjoyed staying in one of refurbished rooms. I am proud of my team and it's always great to hear that the team is looking after the guests well. I am disappointed to read about... More 

Spring Range NSW
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Don't stay in 2 Bedroom Studio Apartment. Booked for 8 nights, checked out after 4. This has to be one of the worst rooms I have stayed in. Upon entering the room, the musty mould smell was very strong, checking out the old knocked about rooms we found the fridge to be rusting and leaking, curtains in all rooms broken... More 

Was this review helpful? Yes 1

Travelers are raving about these Cairns hotels

Australia
2 reviews
4 of 5 stars Reviewed 2 weeks ago

We stayed 2 nights in a water view refurbished room on 11th floor. Hotel staff very friendly and helpful. We Enjoyed walks along the esplanade into main shopping area and ate at great restaurants along the esplanade.

Was this review helpful? Yes
Chinmay P, Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear BolgerAustralia, Thank you for a quick and nice feedback about your recent stay with Rydges Esplanade Cairns. I am pleased to hear that you enjoyed your stay in one of our refurbished rooms and staff looked after you well. Look forward to welcome you again soon. Regards, Chinmay & Rydges Esplanade team More 

Gold Coast, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We spent 2 days at Rydges. Friendly professional staff, prompt room service, nice restaurant & bar, clean comfortable room with a great park & ocean view. No excess noise in corridors. All information required for stay in usual folder in room. A good walk to shops, restaurants etc but if you are not a walker then a taxi woukd be... More 

Was this review helpful? Yes
Chinmay P, Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear LynandJodie, We always love to read such fantastic reviews about Rydges Esplanade Resort Cairns. I am glad to know that you have enjoyed your stay with us and like the facilities resort had to offer. I am very proud of my team and would surely pass your lovely comments to them. Look forward to welcome you back in near... More 

Cambridge, United Kingdom
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Good location on the Esplanade, just a short walk to the main restaurant, shopping areas. Our room was large and well appointed but looked like it had not been decorated for 30 years, everything was shabby. Apparently some of the upper floors are undergoing updating and not before time. I was not disturbed by any work if this is happening... More 

Was this review helpful? Yes
Chinmay P, Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear flashpackerpaul, We appreciate your time to write review about your recent stay at Rydges Esplanade Cairns. I am glad to learn that your stay was pleasant and you had a good experience. As you noticed, the resort is undergoing refurbishment and many of our rooms are ready with new look. We look forward to welcome you and have you... More 

Melbourne
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed for 5 nights in a 2 bedroom apartment with my husband and 2.5 year old & despite a few issues with our apartment, had a great stay & will be sure to return. The resort has two lovely pool areas with a swim up bar at the main 'hotel tower' pool. The gym was huge with lots of... More 

Was this review helpful? Yes 1
Chinmay P, Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear TravelBug048, Thank you for your time to write such a nice review about Rydges Esplanade Resort Cairns. We work really hard to serve the best service in a great environment. I am glad to see those efforts pay off on your last visit. I am very proud of my team and would surely pass your lovely comments to them.... More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed in a family room a little cramped over 4 days but good value for money. Room was good but bathroom. Was small for 4 people. The best thing about the hotel is its location right on the esplanade waking up to the view is stunning and its a short walk to the lagon and restaurants

Was this review helpful? Yes
Chinmay P, Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear Noelle C, Thank you for taking time to post about your recent stay with Rydges Esplanade Cairns. I am pleased to know that your overall stay was satisfactory and you enjoyed the picturesque views from our new family rooms. It is a bit shame that you found the room to be a bit small for your needs. Just like... More 

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