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All 66 Cairns hotels

Rydges Esplanade Resort Cairns

4.0 of 5 Resort   |   209-217 Abbott Street, Cairns, Queensland 4870, Australia (Formerly Matson Resort Cairns)
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Rydges Esplanade Resort Cairns
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65%
Ranked #25 of 66 hotels in Cairns
A recent review
4 of 5 stars reviewed 3 weeks ago
Malincza Sydney, Australia
  • Reviews (429)
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  • Room tips (94)
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429 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
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There are newer reviews for Rydges Esplanade Resort Cairns
See the most recent reviews
Sydney, Australia
Contributor
20 reviews 20 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My family stayed in the family room which offers a separate space for kids to hang out in which has bunk beds and their own tvs. It was perfect for my 10, 7 and 4 year old and we (mum and dad) had a small but nice space too. It was to cold to use the pool but it did... More

Was this review helpful? Yes 1
Chinmay P, Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear Malincza, Thanks you very much for the review. We are pleased to know that you enjoyed your recent stay with us. I am sure your kids would have enjoyed their own TV & Xbox in our family rooms. We look forward to welcome you back again soon. Regards, Chinmay & the team @ Rydges Esplanade Resort. More

Townsville, Australia
Contributor
14 reviews 14 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The staff were very friendly but this hotel is tired and badly in need of refurbishment. We had a room on the 9th floor with a great view of the esplanade. The room was a good size but carpet and fabric was worn. Although there was a balcony there were no outdoor chairs. We took one out from the desk... More

Was this review helpful? Yes 2
Shannon_Craig_Rydges, General Manager at Rydges Esplanade Resort Cairns, responded to this review

Hello Glenda S, thank you for your feedback and warm comments about the team. You will be glad to read our room refurbishment program commences in October this year, with replacement of carpets, curtains, cabinetry, beds and linen, so we expect you to see a vast improvement on your next trip. May I also recommend you join our free online... More

Msida, null, Malta
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

When travelling I spend very little time at the hotel. However I still look for the basic comforts. The room was quite large and overlooked the bay. The staff was helpful and the room was clean.. However, when we entered our room one of the lights was continually flickering but this was immediately rectified. The following day one of the... More

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Sydney, Australia
1 review
2 of 5 stars Reviewed 4 weeks ago

As we were travelling with our 2 young children, we booked the 2 bedroom tower apartment knowing we would be spending the evening in the apartment. The lounge suite looked and smelt as if it had been acquired at the local tip and was so uncomfortable that we ended up sitting on the floor! The kitchen also looked like a... More

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Townsville
Contributor
14 reviews 14 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is a good property in a good location. The reception staff were below average and frustrating. The bar staff were their only saving grace. The room was adequate but the bathroom had mould, the telephone did not work (when I rang on my mobile to tell them nothing went right and no offer to repair?) and the towels were... More

Was this review helpful? Yes 1
Shannon_Craig_Rydges, General Manager at Rydges Esplanade Resort Cairns, responded to this review

Hi DavidM_9, thank you for taking the time to post your feedback. A huge apology for the desk staff coming across so negatively, this has been addressed, on the other hand I so glad you found the Bar staff to be helpful and the breakfast above average. We hope to see you again in the future. Shannon Craig More

Nashville, Tennessee
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Loved the big room and huge bathroom. Very clean. Beautiful views from our balcony. Pretty convenient and within walking distance to a lot of activities and attractions. The staff was friendly and helpful and we enjoyed the continental breakfasts.

Was this review helpful? Yes 1
Chinmay P, Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear Sharon S, Thanks you very much for the nice review. I am glad to know that you have enjoyed your recent stay with us and nice to know that staff looked after you very well. We look forward to welcome you soon. Chinmay & the team @ Rydges Esplanade Cairns More

Melbourne, Australia
Senior Contributor
33 reviews 33 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 4, 2014

We arrived early and of course were able to leave our bags and head to the pool. Looked for a change area but had to change in the toilets eventually. The pool doesn't have pool service although there is a window you can swim up to for drinks. We didn't actually see this window open during the 4 days however... More

Was this review helpful? Yes 1
Brisbane, Australia
Senior Contributor
46 reviews 46 reviews
26 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed June 2, 2014

Rydges Esplanade is an older property, typical of many in Cairns. The positives: the rooms are spacious, the beds are comfy, the views are lovely. I was on the 12th floor, overlooking the ocean, hillside and Cairns city - got some great sunrise and night shots. The service at front desk is great, my room was unexpectedly ready on arrival... More

Was this review helpful? Yes 1
Adelaide, Australia
1 review
4 of 5 stars Reviewed May 21, 2014

We booked at a very reasonable room rate and chose the mountain view room. The room had a great view of the local area and mountains. It was clean but a bit dated however this did not concern us. We liked the location which is on the fringe of the city. We dined in the restaurant on the three days... More

Was this review helpful? Yes
Chinmay P, Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear Debja56, Thanks you for such a lovely review about Rydges Esplanade Cairns. We are glad that you had a great stay with us and enjoyed the scenic view of mountains. I will surely pass your nice comments about the Fire & Ice buffet to our kitchen team. I am looking forward to welcome you back again soon. Regards, Chinmay... More

Brisbane, Australia
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 18, 2014

We were lucky to get access to our room early and so grateful we had done as it was immediately apparent that the mattress needed replacing. Had we gone off exploring we'd have returned very late to an extremely had nights sleep. Once we brought the attention of the reception staff to our dilemma we were swiftly re-roomed and on... More

Was this review helpful? Yes 1
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Additional Information about Rydges Esplanade Resort Cairns

Address: 209-217 Abbott Street, Cairns, Queensland 4870, Australia (Formerly Matson Resort Cairns)
Location: Australia > Queensland > Cairns Region > Cairns
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Rydges Esplanade Resort Cairns 4*
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Also Known As:
Rydges Esplanade Resort Cairns Hotel Cairns
Rydges Esplanade Hotel Cairns
Rydges Esplanade Cairns
Rydges Cairns

103 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style
#3 Top resorts Hotel in Cairns #16 Luxury Hotel in Cairns
Hotel Class
Official Description (provided by the hotel)
Oceanfront 12-story Hotel Towers, 3 blocks from city center. ... more   less 
Number of rooms
240

Questions & Answers

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1 question
Auckland, Auckland, New Zealand
10 days ago

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