Booked 1 room on wotif.com and verified with check-in staff 3 times that apartment was prepaid. Upon check-in, received two apartments. I had told reception that I had only paid for one apartment but he insisted all rooms were prepaid.
At checkout this morning, I was informed only one apartment had been prepaid, and the second room would cost above...
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- Rydges Esplanade Hotel Cairns
- Rydges Esplanade Cairns
- Rydges Cairns
