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All 66 Cairns hotels

Rydges Esplanade Resort Cairns

4.0 of 5 Resort   |   209-217 Abbott Street, Cairns, Queensland 4870, Australia (Formerly Matson Resort Cairns)
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Rydges Esplanade Resort Cairns
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65%
Ranked #29 of 66 hotels in Cairns
A recent review
4 of 5 stars reviewed 5 days ago
L_P110 Australian Capital Territory, Australia
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  • Room tips (95)
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434 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
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English first
Australian Capital Territory, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Everything was great, it had great facilities and just far enough down the esplanade to get away from the tourists. However, our bathroom had mould all over it and all the silicon around the edges was green with mould. the glass was all soap stained and the tiles were stained with left over shampoo. We got the cleaner to come... More

Was this review helpful? Yes 1
London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This was a nice hotel to stay in Cairns although it is a little walk form the main area. The rooms were nice and bright and my boyfriend said the gym was also good. We didn't spend much time in the pools but the staff were very friendly. It is also just 15 mins form the airport.

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Chinmay P, Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear Suzi C, Thank you very much for your lovely review. We are glad to know that you enjoyed your stay with us and our friendly staff looked after you. Hope to see you back again. Regards, Chinmay & the Rydges Esplanade team More

Chandigarh
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

This organisation has nothing to do with hospitality. They are running this resort just to harass the travellers. It was a punishment to be there, they had spoiled my holidays. The number of complaints are unending. One of the problem i would like to bring in notice is that on ordering a soft drink in the evening from my room... More

Was this review helpful? Yes 1
Shannon_Craig_Rydges, General Manager at Rydges Esplanade Resort Cairns, responded to this review

Hello Garghimanshu, thank you for bringing to our attention the concerns you had while staying at the Resort, we will certainly look to address the points you have raised. With regards to the $2000 charge, as you are aware this was to cover the extensive damage that was done to our room during your stay. Shannon Craig. More

Sydney, Australia
1 review
4 of 5 stars Reviewed 1 week ago

I found this hotel to be decent and affordable as a family hotel within walking distance of Cairns. They have laundry facilities and a great pool and buffet. They are also environmentally friendly by using organic products that aren't tested on animals. Well done !

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Chinmay P, Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear LE, Thanks you very much for quick and nice review about us. We are glad to know you enjoyed your recent stay with at Rydges Esplanade Cairns and hope to see you back again soon. Regards, Chinmay and the team @ Rydges Esplanade Cairns. More

Adelaide, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Although this is one the outer edge of the Esplanade it is still within walking distance to everything. A great place that has extremely comfortable beds, just what you need after a days pounding the streets or out on the reef. We upgraded to an Ocean View room and this was the right thing to do, given the fantastic sunrises... More

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Chinmay P, Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear THanel2014, Thank you very much for a lovely feedback about your recent stay. We have to agree that our ocean view rooms offer stunning view of the esplanade. Ocean view room balcony is the perfect place for enjoying sunrise and watching boats pass by while you unwind after a long day of sight seeing. Glad to know you loved... More

2 reviews
2 of 5 stars Reviewed 2 weeks ago

Coming from the Stamford in Sydney the night before I just didn't enjoy the hotel that much the rooms are only just average cleaned as you can tell the daily clean is OK, but lamps ,mirrors, wall tiles etc was overlooked, not blaming the cleaning lady, but perhaps a deep clean should be scheduled every week as there is dust... More

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Atlanta, Georgia
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I regretted the choice to stay at this hotel from the moment I walked into the lobby upon arrival. They did not have the room we requested and we had to settle. The room was musty, the carpet was dirty, and if you opened the balcony doors to get fresh air the smoke from others came into the room. Also... More

Was this review helpful? Yes 2
Townsville, Australia
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We upgraded to an Ocean view room and I regret it . The ocean view was small and long way away . Our corner room was really disappointing I would have been happy to pay less and not have the "view" . On the upside the bed was comfortable. Most staff members were nice and helpful. I'm glad we were... More

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Lewisville, North Carolina
Contributor
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice, large rooms with free wifi available throughout the hotel - apparently a rarity in Australia. I had a balcony with a nice view of the pool and the bay. The staff was nice and helpful. The breakfast was very good. It was about a 10-15 minute walk into the main part of town along the boardwalk.

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Chinmay P, Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear slaventure, Thanks you very much for a nice review. We are glad to know that you enjoyed your vacation in Australia and we were part of it to make it memorable. Regards, Chinmay & the team @ Rydges Esplanade Resort More

Preston, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

What a beautiful hotel! It's quite a large hotel right on the Esplanade which is a perfect location for Cairns, short walking distance to all bars and restaurants. It has 3 pools, a gym, spa, tennis court, bar and restaurant. The rooms are very, very clean and spacious we had 2 double beds in our room which was lovely. Large... More

Was this review helpful? Yes 1
Chinmay P, Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear Kello O, Thanks you very much for a lovely review about us. We are please to know that you enjoyed your recent stay and look forward to welcome you back again soon. Regards, Chinmay & the team @ Rydges Esplanade Cairns. More

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Additional Information about Rydges Esplanade Resort Cairns

Address: 209-217 Abbott Street, Cairns, Queensland 4870, Australia (Formerly Matson Resort Cairns)
Location: Australia > Queensland > Cairns Region > Cairns
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Rydges Esplanade Resort Cairns 4*
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Also Known As:
Rydges Esplanade Resort Cairns Hotel Cairns
Rydges Esplanade Hotel Cairns
Rydges Esplanade Cairns
Rydges Cairns

103 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style
#3 Top resorts Hotel in Cairns #18 Luxury Hotel in Cairns
Hotel Class
Official Description (provided by the hotel)
Oceanfront 12-story Hotel Towers, 3 blocks from city center. ... more   less 
Number of rooms
240

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1 question
21 days ago

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