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Rydges Esplanade Resort Cairns

209-217 Abbott Street, Cairns, Queensland 4870, Australia (Formerly Matson Resort Cairns)
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1 room 1 guest
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Rydges Esplanade Resort Cairns
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676 Reviews from our TripAdvisor Community

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Traveler rating
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    282
    165
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dromana, Australia
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed yesterday NEW

This property has a lot of positive aspects. Firstly it's a great location with so many amenities within walking distance such as the Esplanade, restaurants, cafes, markets & shopping. As it is located right on the fringe of the CBD the evenings are quiet. There are some good value deals available, best to go direct & join their loyalty programme.... More 

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Melbourne, Australia
1 review
5 of 5 stars Reviewed 2 days ago NEW

They say that first impressions are the lasting ones. We arrived at Rydges, 209 Abbott Nth Cairns, at 9pm at night after a 7 hour drive. Not knowing where we would end up for the day, we did not pre-book and the net showed limited availability across town. At reception, we were met by Kassandra. While she was obviously busy,... More 

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Adelaide
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Arrived latish evening, around 9:30, lack of service, no food after 10:00 and only snacks via room service. No recognition of Priority Club membership. Overall very disappointing. Rooms supposedly being updated but not much sign of it. Could have done better.

Was this review helpful? Yes 1

Travelers are raving about these Cairns hotels

Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Rydges is older hotel in the middle of some renovations. The renovation did not disturb the trip or stay. Its the face lift it needs. Breakfast was nice plenty of food. Bar is fully stocked and a swim up pool bar. It is little further away from town center however nice 15 min walk along the esplanade. 3 pools great... More 

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melbourne
Level Contributor
33 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 1 week ago

It's a comfortable hotel, basic but a little tired. I know there are better places for value in cairns, that said, the staff are super friendly. It's an easy stay, the rooms with a view to the ocean are lovely and have good balconies. Food basic, the pool is ok, but not all that big, the other exercise facilities are... More 

Was this review helpful? Yes 1
Chinmay P, Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear inkychunks, We appreciate your time to write a review about your recent stay with Rydges Esplanade Cairns. I am pleased to hear that overall your stay was satisfactory and my staff looked after your with a friendly smile. As you may have noticed, we are undergoing room refurbishment and soon you will be seeing our new rooms. We would... More 

Sunrise Beach, Australia
Level Contributor
52 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 1 week ago

Like most Rydges Hotels this one is shabby and in need of a spruce up. You could probably overlook this if you had a view of the bay but the back of the hotel overlooks a scruffy car park and the back roads to the centre of the city. The hotel itself isn't quite on the Esplanade and it's about... More 

Was this review helpful? Yes 1
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Amazing everything! Such great service from management and the staff. The buffet breakfast is better than the new 5 star soul hotel on the gold coast. The ocean view room is breathtaking. The water pressure is the best i have had at any hotel!! Especially after swimming all day and needing to wash long hair. Room service was great. The... More 

Was this review helpful? Yes 2
Chinmay P, Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear Tonia E, Wow, that is a really lovely review you've written about your recent stay with Rydges Esplanade Cairns. We are thrilled to read that you've had a wonderful experience and you enjoyed your stay. I will definitely share your sweet comments about breakfast and room service with the kitchen team. Look forward to seeing you again soon. Regards,... More 

Perth, Australia
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a nice hotel to stay in with spacious rooms and seems to be overall a very clean hotel. Reception staff pleasant and helpful, the only downside is the family pool area near the tennis courts could do with some updating. This hotel is a little further to walk to city centre but worth it as has nice views.... More 

Was this review helpful? Yes 1
Brisbane, Australia
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Quite close to the city of Cairns (Walking distance) and the staff were very helpful. We found this hotel close enough to walk and enjoy the sea frontage across a grassed area. Not all rooms face the sea, but quite good never the less.

Was this review helpful? Yes
Chinmay P, Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear vernagittins, Thank you for your positive feedback. Feedback both positive and negative is always welcome as it gives us an opportunity to review our product and service. I am delighted that you enjoyed your stay with us. Look forward to welcoming you back to the resort. Regards Chinmay & the team @ Rydges Esplanade Resort Cairns More 

Perth, Australia
Level Contributor
53 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Flew into Cairns 5am and within 30 minutes we were being checked in at the hotel by a very courteous and helpful staff member. Our family room was perfect and as breakfast started promptly at 6am that's where we headed. The food items were delicious and staff were all pleasant. The location also proved to be spot on, quiet but... More 

Was this review helpful? Yes
Chinmay P, Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear travellingal02, Thank you very much for taking time to post such a lovely review of your recent stay at Rydges Esplanade Cairns. I am very thrilled to learn that you had a wonderful stay. I am very pleased to know that we were able to accommodate your early arrival during busy season. I will definitely pass on your warm... More 

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