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Rydges Esplanade Resort Cairns

4.0 of 5 209-217 Abbott Street, Cairns, Queensland 4870, Australia (Formerly Matson Resort Cairns)
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Rydges Esplanade Resort Cairns
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Rydges Esplanade Resort Cairns
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536 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW via mobile

On arrival I was clearly struggling with bags from my car and the man at the counter watched me and then suggested I get a trolley with no help. Woman at the front desk could hardly speak english. Our room was neat but very tired. Needs painting. Dissapointed no toaster. View was nice from the third floor. We spent a... More 

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Perth, Australia
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Arrived in Cairns on a very early am flight. Very pleased to be able to get checked in much earlier than expected. Thank you. Facilities and room very comfortable. Very nice pool area and open to 10pm. Ended up in an ocean view room after choosing an upgrade to a mountain view room. So thank you! Great view over the... More 

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Chinmay P, Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear Nygen14, Thank you very much for lovely comments about your recent stay with Rydges Esplanade Cairns. I am pleased to hear that the staff looked after you very well and managed to offer you an early check in option and upgrade to an ocean view room. I have also noted your comments regarding the smoking area and will pass... More 

Melbourne, Australia
2 reviews
1 of 5 stars Reviewed 6 days ago NEW via mobile

Check in person belittled me in front of other guests. They were so rude and spoke down to me that I walked out and stayed somewhere else. I think that staff should be trained better in customer service.

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Perth, Australia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

We booked this blind, based on a recollection I had of Rydges in Cains. It was disappointing to find that here were in fact several Rydges in the town and this was not the one I had remembered driving past a few years earlier. For a prestige group such as Rydges, the hotel was really rather poor. The reception area... More 

Was this review helpful? Yes 1
Darwin, Australia
Senior Contributor
33 reviews 33 reviews
29 hotel reviews
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Only had one night here and it was long enough. Booked a 2 bedroom apartment located at back of hotel. Rooms here are beyond tired and desperately in need of a facelift. The carpet in the lift is the most filthy we have ever seen. This trend continues into the rooms where furnishings are dated, towels are thinner than tissues... More 

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Mumbai, Maharashtra, India
Contributor
11 reviews 11 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We reached Cairns from Sydney by air and immediately started of by visiting the butterfly park and experienced the army duck tour. Good experience. Our hotel turned out to be too good. We were booked for two nights 14th and 15th Nov (Fri and Sat). Our room was exactly above the hotel discotheque. Fabulous view from our room of the... More 

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Sydney, Australia
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for two nights. I had booked a mountain view but got an ocean view room. Great view. The room was really spacious and the king bed was extremely comfortable. This hotel also offers free wifi. The breakfast is $30 for the full breakfast but you can get an early bird voucher on each previous day which only... More 

Was this review helpful? Yes 2
Chinmay P, Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear Robw1407, Thank you very much for taking time to post a nice review about your recent stay at Rydges Esplanade Cairns. We are pleased to hear that you enjoyed your stay and liked the stunning view from our ocean view rooms. Look forward to welcome you again soon. Regards, Chinmay & the Rydges Esplanade team More 

Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

You pay, but is really fantastic to look the Ocean in the early morning. The service is good, the pool and the fitness area are good. Too cold the air condition for the "italians". Breakfast full of goods but not so many fruits.

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Townsville, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Check in and out was easy. The rooms (2nd floor) were spacious and comfortable. The bathrooms are dated and the towels are a boit treadbare but not enough to detract from the experience. The bar and staff were excellent. The food resonable and standard pricing for Cairns. It is worthwhile if you are going to use the place repeatedly to... More 

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Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for a week and enjoyed our stay throughly. Staff service is fantastic, they are very helpful and always seem cheerful. Pool area is good, not always in full sun but relaxing area. Bar not open late sadly and cocktails bit lacklustre. The hotel is a little dated in places but rooms are big, comfy and clean. We weren't... More 

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Chinmay P, Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear Natalia T, We really appreciate your nice review about the recent stay with Rydges Esplanade Cairns. I am very pleased to learn that my staff looked after you and made you feel welcome. We always try our best to exceed our guest expectations. However, it's sad to know that our famous Fire & Ice dinner did not appeal you... More 

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Additional Information about Rydges Esplanade Resort Cairns

Address: 209-217 Abbott Street, Cairns, Queensland 4870, Australia (Formerly Matson Resort Cairns)
Location: Australia > Queensland > Cairns Region > Cairns
Price Range (Based on Average Rates): $
Hotel Class:4 star — Rydges Esplanade Resort Cairns 4*
Number of rooms: 240
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Also Known As:
Rydges Esplanade Resort Cairns Hotel Cairns
Rydges Esplanade Hotel Cairns
Rydges Esplanade Cairns
Rydges Cairns
Hotel Style:
#3 Top resorts Hotel in Cairns
#16 Luxury Hotel in Cairns

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