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Rydges Esplanade Resort Cairns

209-217 Abbott Street, Cairns, Queensland 4870, Australia (Formerly Matson Resort Cairns)
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Rydges Esplanade Resort Cairns
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Rydges Esplanade Resort Cairns
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549 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bengaluru (Bangalore), India
1 review
4 of 5 stars Reviewed 4 days ago NEW

We stayed in Rydges for 3N/4D and it was wonderful. The hotel has great service, friendly staff and best of all its a 15 min walk from the Cairns CBD so you can just step out and be close to all the action. We had taken an Ocean suite room and it had a wonderful view from the 11th floor.... More 

Was this review helpful? Yes 1
Chesterfield, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This hotel is undergoing a renovation and it showed. Hair in the bathroom and on the floor in the bedroom. Two very large beds took up a lot of room and the breakfast was very expensive at $30 per person. Was not impressed with the hotel but Cairns was great

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Leicester
Contributor
13 reviews 13 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We thoroughly enjoyed our stay, the hotel was much better than we had expected. The location was great for us, not too far from the airport, and a lovely walk along the esplanade into town. The hotel was clean, the rooms very spacious and had everything you would need and had free wi-fi. The pool looked lovely, unfortunately we didn't... More 

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1 review
4 of 5 stars Reviewed 1 week ago via mobile

Loved the place, it was beautiful, the customer service was great. The thing that let me down was i found a green mouldy(what looked like a pizza) in the microwave. I didn't find this until i was doing the final cleanup before checkout. I let the cleaner no as well as reception and nothing was done besides an apology. (Cleaners... More 

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Cairns, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This staff at Rydges Esplanade hotel are professional, efficient and go out of their way to accommodate client needs. The CBH restaurant particularly has very fresh, delicious food and special mention goes to Sam (manager) for his care and attention to detail. Breakfast is hearty with a variety of fresh fruit and delicious cooked breakfast dishes. Rooms are spacious and... More 

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Perth Western Australia
Top Contributor
76 reviews 76 reviews
21 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago

Just a one night stopover in Cairns en route to PNG. In at midday and out in the early hours of the next day to catch a plane! I booked the accommodation off a link supplied within my Qantas booking and I thought that the price was reasonable at around $AU115 for the night. Check-in was quick and easy and... More 

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Chinmay P, Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear MrAustralasia, Thank you very much for a nice and honest review regarding your recent stay with Rydges Esplanade Cairns. We are glad to know that you enjoyed staying with us. I definitely have to agree with you that the Rydges Dream beds are really comfortable and as you may already know you can buy one of them from our... More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

EXCELLENT service, staff are so very helpful. Rooms are lovely. Would like to see more everyday food on their dining menu... Awesome place to stay fully reccomend. stayed on a weekend deal it was excellent value for money

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Chinmay P, Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear Vitravels, Thank you for a nice review about your recent stay with us. Glad to hear that you enjoyed your stay and staff looked after you very well. Look forward to welcome you again soon. Regards, Chinmay & the Rydges Esplanade team More 

Reading, United Kingdom
Senior Contributor
46 reviews 46 reviews
36 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Good quality hotel close to town centre with nice large rooms. I had the cheapest room on the 9th floor but still had a good view over the city and bay. About 10 minute walk to town centre but if you want closer the hotel chain has 2 other hotels nearer town. limited shuttle bus to town at night 6pm... More 

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Sydney, Australia
Top Contributor
51 reviews 51 reviews
5 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We only stayed one night at Rydges as our flight got into Cairns late. We stayed in a double double mountain view room. Plenty of room in both the bedroom and bathroom. Room was very clean, only fault was the dusty air vent in the bathroom. It had the really soft beds that you find in all Rydges, I'm pregnant... More 

Was this review helpful? Yes 1
Chinmay P, Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear Rene S, We appreciate your review regarding your recent stay with Rydges Esplanade Cairns. I am very pleased to hear that you've had a very comfortable sleep in one of our Rydges Dream beds. With regards to the room decor, we are undergoing room refurbishment process and that is why you've noticed missing picture frames and lamps. Let me... More 

Hampshire
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We recently stayed for 4 nights here and loved it. The staff were all very helpful and friendly and the buffet restaurant, which also does breakfasts, is very good value for money. You can eat all you can for a set price, 55 dollars but, if you become a priority rewards member first, which is free to do anyway, you... More 

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Chinmay P, Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear southerntraveller43, Thank you for your time to write such a nice review about Rydges Esplanade Resort Cairns. We work really hard to serve the best service in a great environment. I am glad to see those efforts pay off on your last visit. I will make sure the staff members you've mentioned gets the recognition they all deserve. Hope... More 

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