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Rydges Esplanade Resort Cairns

209-217 Abbott Street, Cairns, Queensland 4870, Australia (Formerly Matson Resort Cairns)
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Rydges Esplanade Resort Cairns
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Rydges Esplanade Resort Cairns
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578 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (154)
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Wollongong, Australia
Contributor
13 reviews 13 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed in a 2 bedroom apartment for 1 night. Rooms were spacious, kitchen was large and well equipped. Large lounge and dining room. Great views of esplanade from balcony. Breakfast catered for all tastes. Some noise from renovations starting on top floor but whew were warned and didn't affect our stay. Would stay here again.

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Brisbane, Australia
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel is WOW. I had as such no expectations at $80 nite But this is as great as Hilton The reception staff are fast and ask if they can help in any way The room is super clean with balcony fan or ac What a great find I'm staying here already for my next trip

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Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 days ago NEW

The Hotel manager was very helpful from the start. We wanted to upgrade our room, as the original was tired and on the ground level/first floor (no view). For an extra $20, we moved up to the sixth floor and had a 180 degrees balcony view, of the sea, town and mountains. We watched the sunset and the moon rise... More 

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Cumbria, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

Fifth floor apartment overlooking the bay Big sitting room with kitchen Big balcony King sized bed with bathroom, WC and separate washbasin areas Outside, in a shared lobby, there are laundry facilities You are able to use the facilities of the hotel next doors. There is a small rather sad ( vegetables and fruit not good) convenience store just round... More 

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Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago

Room was very clean and quite comfortable, and the price for the night was fair due to the room looking a little dated; Bathroom was clean with great water pressure. Overall happy with staying at this establishment.

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Chinmay P, Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear CJDMJA, Thanks for a quick review about your recent stay with us. I am pleased to hear that we met your expectations and you were satisfied with your stay. I would also like to inform you that we are currently undergoing our room refurbishment program and would love to have you stay with us again to experience the new... More 

Senior Contributor
23 reviews 23 reviews
4 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

Stayed for 4 nights for the most part was satisfied by the hotel. Was a little disappointed with the gym facilities which appear to have been there a very long time and was crying out for some upgrades. For me the meals were a little out of our price range would have appreciated some cheaper options (would have had the... More 

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Chinmay P, Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear meanderingRN, Thank you for sharing your review about your recent stay with Rydges Esplanade Cairns. I am glad to hear that you were satisfied with your stay. I am a bit disappointed that you found our restaurant prices to be a bit expensive. However, I am sure my team brought to your attention our 'Priority Guest Rewards' membership, which... More 

Russellville, Arkansas
Contributor
15 reviews 15 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was the second Rydges we stayed at during our trip and it was somewhat below the Rydges in New Zealand where we were prior. One amenity this hotel lacked (that we found in New Zealand and in New South Wales) was the free milk for the kids. Not sure why this Rydges doesn't do the free milk, but they... More 

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Brisbane, Australia
2 reviews
3 of 5 stars Reviewed 2 weeks ago

Loved my stay here. The staff were very attentive and courteous. I was staying on the top floor and the views over the ocean were amazing. The hotel looks tired and needs updating. The bathrooms were dated, old baths, tiny shower recess and mould marks everywhere. There is only so much that décor can hide. Wi-Fi was hit and miss... More 

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Chinmay P, Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear Suz S, We always love to read such nice reviews about Rydges Esplanade Resort Cairns. I am glad to know that you have enjoyed your stay with us. I am very proud of my team and would surely pass your lovely comments to them. I am also pleased to advise you that we are currently undergoing our rooms refurbishment... More 

Brisbane, Australia
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for 2 nights in one of the 12th floor refurbished rooms. The room was clean and spacious with a king bed, couch, tv and table. The bathroom was large and clean, however didn't look like it had been included in the refurb. There was heaps of vanity space in the bathroom. It would be nice to see this... More 

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Chinmay P, Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear catti41, Thank you very much for the time to post such a nice and thorough review. Feedback both positive and negative are always welcome as it gives us an opportunity to review our products and services. I am delighted to know that you enjoyed staying with us and liked our newly refurbished rooms. I am disappointed to hear that... More 

Brisbane, Australia
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Apparently renovations are starting which is a good idea. The rooms are currently looking well loved (scratches on all walls, tiles moving under foot) and the carpet in the rooms and hallways leading to the elevators etc are heavily stained. On check in the staff member had a heavy accent and was very difficult to understand. The undercover parking is... More 

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