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Rydges Esplanade Resort Cairns

209-217 Abbott Street, Cairns, Queensland 4870, Australia (Formerly Matson Resort Cairns)
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Rydges Esplanade Resort Cairns
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617 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This was a last minute booking for a visit to take the kids snorkeling on the great barrier reef. What a great choice we made We had a two bedroom two bathroom self contained apartment that had two balconies. A bath in both bathrooms made it easy for kids and two pools in the complex was awesome. Directly across the... More 

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Chinmay P, Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear Katskuse, Thank you for taking time to write a feedback about your recent stay at Rydges Esplanade Cairns. I am glad to hear that you've had a good experience and enjoyed your stay in one of our 2 bedroom apartments. I am proud of my team and always good to know staff looked after you well. Look forward to... More 

Mumbai (Bombay), India
Level Contributor
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

Excellent Hotel with good background but had to wait 3 hours for check in inspite of requesting early check in thrice prior to the check in day. The location has its unique beauty and convenient for sightseeing

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Level Contributor
4 reviews
4 of 5 stars Reviewed 4 days ago NEW

Wonderful staff were very kind to give us a room upgrade for our joint birthday and anniversary. Very accommodating and friendly. Great facilities with gym spa and 2 pools (1 lovely and warm). Seafood buffet was delicious. Nice comfy bed and great views of the sea and city. A nice walk to restaurants and lagoon pool and close to airport.... More 

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Kolkata (Calcutta), India
Level Contributor
90 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The hotel is comfortable but that's about it. The location could be better. The rooms are average and if I were to visit Cairns again I would definitely choose another hotel. Though the hotel itself is comfortable, there is no advantage staying here. Everything rather average.

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Australia
Level Contributor
115 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Lovely accommadation. Stayed for a few days in April. Pleasant walk along the Esplanade to get to centre of town or restaurants for dinner. Rooms were clean and refreshed everyday. Unfortunately it was too cold to swim but the pool looked lovely and clean. Quiet location.

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Port Moresby, Papua New Guinea
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This hotel has been recently refurbished & they have done a very good job , The restaurant & evening meal were top class & would highly recommend this hotel The rate we paid was also very competitive & gave better value compared to other hotels we looked at

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Chinmay P, Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear Murray B, Thank you for your positive feedback. Feedback both positive and negative are always welcome as it gives us an opportunity to review our product and service. I am delighted that you enjoyed your stay with us and loved our newly refurbished rooms. Look forward to welcoming you back to the resort. Regards, Chinmay & the team @... More 

Phoenix, Arizona
Level Contributor
179 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 1 week ago

Great location right on the esplanade. Walk on the beach. Walk to local pubs and restaurants. Kids playground right across the street. The lobby could use some upgrading. The rooms on the other hand were perfectly nice. Font desk staff was extremely helpful. Used the guest laundry. Most expensive load of laundry we've ever done. $9 for soap, wash and... More 

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Busselton, Australia
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

The two bedroom apartment was just tremendous for two couples. The evening smorgasbord dinner was to die for with excellent food and even a chef to cook your request. The seafood was absolutely beautiful. The smorgasbord breakfast was lovely and fresh with many choices. The service from all the staff was first class in all aspects. The attention to detail... More 

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Chinmay P, Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear Frank3640, I am really pleased to know that you had a great experience during you stay with Rydges Esplanade Resort Cairns. Happy to know that you’ve enjoyed the Fire & Ice Seafood dinner; and will pass you great words to our kitchen team. We will be pleased to have you stay with us again soon. Regards, Chinmay & the... More 

Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Our visit to the Rydges Esplanade Resort Cairns did not start well when our booking was originally mismanaged - although we had booked over six months in advance. When I advised the night manager (Kassandra) that the booking was incorrect she did not even attempt to change the situation - merely quoting to me that they do not promise bed... More 

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

This was our first time to Cairns and we loved every minute of it. We thoroughly enjoyed the ocean view from our room and the buffet breakfast each morning. The staff are all friendly and very helpful. The bus driver (forget his name, he drove most nights we were there & last night 20/6) he was a very nice person... More 

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Chinmay P, Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear Kazzie0675, Thank you very much for staying with Rydges Esplanade Cairns and taking time to write a nice review. I am proud of my staff and very much pleased to know that everyone looked after you very well. Our ocean view rooms offer a spectacular view and I am glad to learn you've enjoyed it. We look forward to... More 

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