We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 66 Cairns hotels

Pullman Cairns International

5.0 of 5 Hotel   |   17 Abbott Street, Cairns, Queensland 4870, Australia
Hotel amenities
Save Saved
You added Pullman Cairns International to your Saves list
Pullman Cairns International
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
Ranked #11 of 66 hotels in Cairns
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
sallyandjohn22 Townsville
  • Overview
  • Reviews (928)
  • Photos (224)
  • Amenities
  • Q&A
  • Room tips (183)
  • Location
  • More
Write a Review

928 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (183)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
2 reviews
2 of 5 stars Reviewed 2 days ago NEW

We have stayed here a few times .We travel to cairns every month or so .Work booked the room for as I was attending a function there . We were on a floor with screaming kids ,people shouting up and down the corridor at all hours .terrible room with no out look .check in was interesting waited 20-30 mins then... More

Was this review helpful? Yes
Top Contributor
55 reviews 55 reviews
37 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The Pullman International has a very grand, colonial look and is in a great location. I was pleasantly surprised to be upgraded to the Presidential Suite after a delayed flight meant I arrived extremely late. The room was huge, the view was fantastic and the bed was extremely comfortable. Thanks for a great nights' stay Pullman!

Was this review helpful? Yes 1
Melbourne, Australia
Senior Contributor
28 reviews 28 reviews
24 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We were two couples booking into the hotel. The first frustration was at the checkin. Two rooms with king beds were booked, we got one with a king bed one with twin. It was not what we booked. We were told this was because we had booked through a service on the internet implying that we had got it cheaply... More

Was this review helpful? Yes
Paul C, General Manager at Pullman Cairns International, responded to this review

Hi Ronl 1, I'm terribly sorry we did not meet your expectations; we obviously got off on the wrong foot and did not recover from there - I do apologise. I do thank you however for taking the time to bring these matters to our attention - all feedback, good or bad, is gold and we need to apy attention... More

Darwin, Australia
Top Contributor
52 reviews 52 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I have stayed at a number of establishments in Cairns. I rate this highest so far. I had a Work event at this hotel in January. I found the rooms to be clean and comfortable with great views. The staff were friendly and I was most impressed with entry and foyer. A great place to stay with easy access to... More

Was this review helpful? Yes
Paul C, General Manager at Pullman Cairns International, responded to this review

Hi Dajesta 9, Thanks for the great review! It is always great to talk to happy customer and we really appreciate you taking the time to let us know how your stay was. I look forward to welcoming you back here. Regards Paul More

Port Douglas, Australia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Had an overnight stay in a Premium King Ocean View room on the 15th floor of the building. Loved the facade and lobby area of the hotel - very grand with comfortable seating all round!! The room itself was clean and spacious with a decent sized balcony and great views of the surrounding marina and ocean. The bathroom was a... More

Was this review helpful? Yes 1
Paul C, General Manager at Pullman Cairns International, responded to this review

Hi Michelle P, Thanks for taking the time to write a review - we do value all feedback both good and bad as it really helps to find out what is going well and what isn't. Your point about breakfast friendliness is a great concern to me and I will investigate this and I also note the point regarding the... More

Top Contributor
76 reviews 76 reviews
54 hotel reviews
68 helpful votes 68 helpful votes
2 of 5 stars Reviewed 1 week ago

Our "harbour view" room on the ninth floor, had a view of nearby hotels and glimpses of the inlet. It was clean and larger than average. The bathroom had lots of space for toiletries and hanging space for towels etc, but a shower curtain in an upscale hotel is not a good look. The hotel has a lovely foyer, reminiscent... More

Was this review helpful? Yes
Paul C, General Manager at Pullman Cairns International, responded to this review

Hi Adenoz, Thanks for taking the time to give us some feedback and I'm sorry we did not reach all your expectations on this stay. I certainly apologise regarding those service issues and will talk to the team - being off hand is not acceptable and this is not what the hotel is about at all. Youy have been generous... More

Forrest Beach, Australia
15 reviews 15 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Got a fantastic rate including breakfast so we came back to this hotel for a stay after not being here for a few years.. Always loved the lobby / reception area of this place it's large stylish and welcoming , our check in was fast smooth and reception staff pleasant , we were given an upgrade to a Premium Ocean... More

Was this review helpful? Yes
Paul C, General Manager at Pullman Cairns International, responded to this review

Hi Townsvillemaz, Thanks for taking the time to write a thorough and balanced review. Fair call about the beds and I can promise you I'm working on that (by squeesing a bean counter hard!) as I write this. I appreciate the other comments you made and I will review a couple of the points with the team. We do appreciate... More

Owners: What's your side of the story?
If you own or manage Pullman Cairns International, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Pullman Cairns International? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Pullman Cairns International

Address: 17 Abbott Street, Cairns, Queensland 4870, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pullman Cairns International 5*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Travelocity, ACCOR, Cheap Tickets, Hotels.com, Tingo, Agoda, getaroom.com, BookingOdigeoWL, Expedia and Venere so you can book your Pullman Cairns International reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Sebel Cairns Hotel Cairns
The Sebel Hotel Cairns
Sebel Hotel Cairns

224 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (189)
Room/suite (54)
Bathroom (17)
Hotel & grounds (38)
View from room (18)
Pool/beach area (16)
Other (46)

Management photos: Courtesy of the property manager

All management photos (36)
Dining (7)
Hotel & grounds (9)
Pool/beach area (1)
Room/suite (11)
View from room (1)
Other (7)


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#4 Spa Hotel in Cairns #6 Luxury Hotel in Cairns #7 Business Hotel in Cairns #7 Family Hotel in Cairns #12 Romantic Hotel in Cairns
Hotel Class
Official Description (provided by the hotel)
Impressive 16-story Hotel with extensive use of local marble & timber. ... more   less 
Number of rooms

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer