We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 66 Cairns hotels

Pullman Cairns International

5.0 of 5 Hotel   |   17 Abbott Street, Cairns, Queensland 4870, Australia
Hotel amenities
Save Saved
You added Pullman Cairns International to your Saves list
Pullman Cairns International
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Ranked #11 of 66 hotels in Cairns
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
andreahouben Melbourne, Australia
  • Overview
  • Reviews (953)
  • Photos (229)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (187)
  • Location
  • More
Write a Review

953 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (187)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

Stayed for a conference. The rooms are very dated. Mini bar poorly stocked. Wine list at restaurant poor. Seafood buffett very limited and included very little variety and mainly made up of other meat dishes. Not at all as expected by pictures depicted in elevator. Tour desk with limited knowledge. Wanted to get to Kuranda without having to do train... More

Was this review helpful? Yes
Top Contributor
60 reviews 60 reviews
39 hotel reviews
57 helpful votes 57 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

The room was a good size, just really old and tired. The staff were lovely. The room service was dreadful. The bar was closed at 10.15pm on a Wednesday night so don't expect a night cap. However the competition in Cairn's is pretty thin and I believe this hotel is actually pretty good in comparison.

Was this review helpful? Yes
Labrador, Australia
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We've stayed here before so this was a return visit. We like the central location and the ambience. The rooms are comfortable and quiet. The bar area is pleasant to meet friends for a drink and snack. The staff we dealt with we're not particularly quick or friendly and this let the overall rating down for us.

Was this review helpful? Yes 1
Reigate, United Kingdom
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Absolutely fine - rooms are pretty average in terms of decor, but a good size. Harbour or mountain facing rooms especially. Great breakfast selection, good bar service, seafood buffet at restaurant is worth a visit, especially if you want to attempt eating your own weight in shellfish for a decent fixed price! Maybe not quite as smart as other Pullman... More

Was this review helpful? Yes 1
Brisbane, Australia
Senior Contributor
47 reviews 47 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

I wish I could select three and a half. Its not quite a 4, but better than a three. It has a great location being close to the esplanade but sufficiently 'tucked away', and is quite 'grand' in an oldstyle colonial way. We spent three nights here as it came up at a reasonable price for a room for three... More

Was this review helpful? Yes
13 reviews 13 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

The Pullman Cairns International have a terrible pubic relations leak. The staff were lovely but the management need to take an urgent, good long look at one or two charging policies. The positives It's a fabulous entrance and the reception, concierge, bar staff maintain a high standard that any international hotel would be entirely satisfied with. The room was large... More

Was this review helpful? Yes
Paul C, General Manager at Pullman Cairns International, responded to this review

Hi Cafehead, Thanks for your balanced review - you have made some valid points for our consideration. I thank you for your kind words regarding the hotel and food. As a regular travller you may have heard of our free Le Club program - once you gain silver status you get free Wifi in all our hotels - I realise... More

Townsville, Australia
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Great hotel, location and staff. Buffet breakfast is fantastic. Only 2 issues: We had a pre-arranged bed/breakfast deal for 2 nights but had problems the first morning when the breakfast deal did not appear on the Hotel's paperwork so we had to pay for breakfast. Sorted it out later at Reception but only because we were able to show written... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Paul C, General Manager at Pullman Cairns International, responded to this review

Hi MIck B, Thanks for the balanced review. I do apologise that we got it wrong - it is annoying we did it twice! I will also look at the room entry issues as this should not happen -thanks for bringing this to our attention. Regards Paul More

Sydney, Australia
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here just for one night to transit to Fitzroy Island (where I strongly suggest to go!) upon arrival in Cairns. I didn't have much expectation prior to my arrival but found it quite grand. Lobby was huge and nothing wrong at reception or concierge service. I didn't have dinner or drinks here then cannot comment much however if you... More

Was this review helpful? Yes 1
Paul C, General Manager at Pullman Cairns International, responded to this review

Hi Takafujino, Thanks for the review -glad you enjoyed Fitzroy it is great over there. Regards Paul More

Cairns, Australia
14 reviews 14 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here on friday night with my partner. We live in Cairns and so it was just a night away where we could simply relax with no distractions and enjoy. The entrance and foyer area are very enticing and are reminiscent of grand colonial style. Checkin was efficient and we were escorted to our premium room. We were located... More

Was this review helpful? Yes 1
Paul C, General Manager at Pullman Cairns International, responded to this review

Hi Judy, I'm really sorry about the TV -it obvoiusly had an adverse effect on your whole stay. Can I say thank you for bringing it to our attention, we really appreciate the feedback. I'm glad Andrew was of assistance however there is no doubt the TV should have been working. Regards Paul More

Owners: What's your side of the story?
If you own or manage Pullman Cairns International, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Pullman Cairns International? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Pullman Cairns International

Address: 17 Abbott Street, Cairns, Queensland 4870, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pullman Cairns International 5*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Agoda, Booking.com, Travelocity, Cheap Tickets, Hotels.com, Tingo, getaroom.com, ACCOR, BookingOdigeoWL and Expedia so you can book your Pullman Cairns International reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Sebel Cairns Hotel Cairns
The Sebel Hotel Cairns
Sebel Hotel Cairns

229 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (194)
Room/suite (54)
Bathroom (17)
Hotel & grounds (38)
View from room (18)
Pool/beach area (16)
Other (51)

Management photos: Courtesy of the property manager

All management photos (36)
Dining (7)
Hotel & grounds (9)
Pool/beach area (1)
Room/suite (11)
Business center/function rooms (2)
View from room (1)
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
hotels in Cairns with
any amenities


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#4 Spa Hotel in Cairns #6 Luxury Hotel in Cairns #7 Family Hotel in Cairns #7 Business Hotel in Cairns #11 Romantic Hotel in Cairns
Hotel Class
Official Description (provided by the hotel)
Impressive 16-story Hotel with extensive use of local marble & timber. ... more   less 
Number of rooms

Questions & Answers

Questions? Get answers from Pullman Cairns International staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer