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Pullman Cairns International

#8 of 66 Hotels in Cairns
Certificate of Excellence
5.0 of 5
Hotel website
17 Abbott Street, Cairns, Queensland 4870, Australia
Pullman Cairns International
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Ranked #8 of 66 Hotels in Cairns
Certificate of Excellence
A recent review
4 of 5 stars reviewed 2 days ago
CarolNani Quito, Ecuador
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1,278 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Quito, Ecuador
Level Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed for one week and each day the staff was so helpful in making our stay here as enjoyable as possible. We booked our tours and rental car through their tour desk. It was the same prices at the tour agencies around town. We were upgraded to the 14th floor with city views and that was nice. When Sun... More 

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Newcastle, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed 5 nights at this hotel and enjoyed all that it had to offer. Rooms were spacious, clean and room service / housekeeping very responsive and all staff friendly. It is located opposite the casino, near the wharf/marina end and close to the esplanade. Great location as you are close to everything including public transport. The tour desk was very... More 

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San Luis Obispo, California
Level Contributor
57 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago

The people at front desk was warm and courteous and all the staff proved to be the same throughout our stay. The room was very clean with lots of counter space in the bathroom and comfortable beds. The pool was awesome! It was on the third floor of the hotel and allowed for a pretty cool view of the city... More 

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San Francisco
Level Contributor
31 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Very nice location. Closed to ferry terminal, souvenir shop and restaurants (all within 2 blocks). The staff is very friendly and helpful. The room is big and have all the basic facilities you need. I used their concierge services a few times as they helped to book couple tour and provided some good suggestion. Suggest to book early to get... More 

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Sydney, Australia
Level Contributor
538 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
4 of 5 stars Reviewed 1 week ago

Close to everything, spacious and huge hotel, with plenty of rooms and services. Friendly staff, and very helpful, breakfast is very generous and was included in my package. rooms are large and comfortable, with a potential for a little upgrade just to accommodate current trends. Overall i enjoyed my stay very much.

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Paul C, General Manager at Pullman Cairns International, responded to this review

Hi Christiane, Thanks for your nice review and we're glad you enjoyed your stay. Thanks for mentioning our fantastic staff and we hope you may return one day. Regards Paul More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

Hotel is located in the central of the cairns cbd, close to everything including wollies. Nice facility and great swimming pool. Breakfast are surprisingly good with a wild range of food. I only rate them average because the hotel is pretty out of date, the room is really old. With this price I sure be able to find better alternatives,... More 

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Paul C, General Manager at Pullman Cairns International, responded to this review

Hi HCMIKEY, Thanks for taking the time to post a review and we appreciate your feedback. You make some fair points and I will have a review of the room service collection tray procedure -thanks for bringing that to our attention. Regards Paul More 

Sydney, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I arrived at the Pullman's expecting to be blown away, my first time in a 5 star hotel, the rooms are in need of an up date, shower bath? But it has the best shower nozzle ever! Carpet and room is old but very clean and tidy, I did have a drama with some maintenance on the hot water but... More 

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Paul C, General Manager at Pullman Cairns International, responded to this review

Hi Pitchnup, Glad we could sort out the dramas (sorry you had any) and you enjoyed our food. Thanks for taking the time post a review - we appreciate your feedback. Regards Paul More 

Adelaide, Australia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for 2 nights with my Mum. We arrived early around 1030am but we're checked in straight away by a very friendly staff member. The hotel is beautiful and feels like you are staying in 6 star. Room were spacious and clean and we both had a double bed each instead of a tiny single like some hotel twin... More 

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Paul C, General Manager at Pullman Cairns International, responded to this review

HI Susie, Thanks for a lovely review - it was a pleasure to read. Thanks for mentioning our staff -there are a great group and I'm lucky to have them. We hope to see you again. Regards Paul More 

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