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All 66 Cairns hotels

Pullman Cairns International

5.0 of 5 Hotel   |   17 Abbott Street, Cairns, Queensland 4870, Australia
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Pullman Cairns International
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Ranked #11 of 66 hotels in Cairns
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed today
EJK80 Sydney
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925 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (182)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
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  • Russian first
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English first
Top Contributor
55 reviews 55 reviews
37 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed today NEW

The Pullman International has a very grand, colonial look and is in a great location. I was pleasantly surprised to be upgraded to the Presidential Suite after a delayed flight meant I arrived extremely late. The room was huge, the view was fantastic and the bed was extremely comfortable. Thanks for a great nights' stay Pullman!

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Melbourne, Australia
Senior Contributor
28 reviews 28 reviews
24 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We were two couples booking into the hotel. The first frustration was at the checkin. Two rooms with king beds were booked, we got one with a king bed one with twin. It was not what we booked. We were told this was because we had booked through a service on the internet implying that we had got it cheaply... More

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Paul C, General Manager at Pullman Cairns International, responded to this review

Hi Ronl 1, I'm terribly sorry we did not meet your expectations; we obviously got off on the wrong foot and did not recover from there - I do apologise. I do thank you however for taking the time to bring these matters to our attention - all feedback, good or bad, is gold and we need to apy attention... More

Darwin, Australia
Top Contributor
52 reviews 52 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I have stayed at a number of establishments in Cairns. I rate this highest so far. I had a Work event at this hotel in January. I found the rooms to be clean and comfortable with great views. The staff were friendly and I was most impressed with entry and foyer. A great place to stay with easy access to... More

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Paul C, General Manager at Pullman Cairns International, responded to this review

Hi Dajesta 9, Thanks for the great review! It is always great to talk to happy customer and we really appreciate you taking the time to let us know how your stay was. I look forward to welcoming you back here. Regards Paul More

Port Douglas, Australia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Had an overnight stay in a Premium King Ocean View room on the 15th floor of the building. Loved the facade and lobby area of the hotel - very grand with comfortable seating all round!! The room itself was clean and spacious with a decent sized balcony and great views of the surrounding marina and ocean. The bathroom was a... More

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Paul C, General Manager at Pullman Cairns International, responded to this review

Hi Michelle P, Thanks for taking the time to write a review - we do value all feedback both good and bad as it really helps to find out what is going well and what isn't. Your point about breakfast friendliness is a great concern to me and I will investigate this and I also note the point regarding the... More

Top Contributor
75 reviews 75 reviews
53 hotel reviews
67 helpful votes 67 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Our "harbour view" room on the ninth floor, had a view of nearby hotels and glimpses of the inlet. It was clean and larger than average. The bathroom had lots of space for toiletries and hanging space for towels etc, but a shower curtain in an upscale hotel is not a good look. The hotel has a lovely foyer, reminiscent... More

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Paul C, General Manager at Pullman Cairns International, responded to this review

Hi Adenoz, Thanks for taking the time to give us some feedback and I'm sorry we did not reach all your expectations on this stay. I certainly apologise regarding those service issues and will talk to the team - being off hand is not acceptable and this is not what the hotel is about at all. Youy have been generous... More

Forrest Beach, Australia
15 reviews 15 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Got a fantastic rate including breakfast so we came back to this hotel for a stay after not being here for a few years.. Always loved the lobby / reception area of this place it's large stylish and welcoming , our check in was fast smooth and reception staff pleasant , we were given an upgrade to a Premium Ocean... More

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Paul C, General Manager at Pullman Cairns International, responded to this review

Hi Townsvillemaz, Thanks for taking the time to write a thorough and balanced review. Fair call about the beds and I can promise you I'm working on that (by squeesing a bean counter hard!) as I write this. I appreciate the other comments you made and I will review a couple of the points with the team. We do appreciate... More

1 review
1 of 5 stars Reviewed 1 week ago NEW

I am a local living in Cairns and go from time to time to Restaurants in Cairns, and in the past, I have been quite satisfied with the quality of food at the Pullman Cairns International, especially when it was just "The International". I went 2 weeks ago and was severely shocked. Please note - I am not speaking about... More

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Paul C, General Manager at Pullman Cairns International, responded to this review

Hi Ronald F, It is always bad to upset the locals and I apologise that we have done this in your case. I would say that the restaurant has had some fantastic reviews and that we also offer an al a carte selection for those not wanting the full buffet spread. I will discuss all these matters with my Exec... More

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Additional Information about Pullman Cairns International

Address: 17 Abbott Street, Cairns, Queensland 4870, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pullman Cairns International 5*
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Also Known As:
The Sebel Cairns Hotel Cairns
The Sebel Hotel Cairns
Sebel Hotel Cairns

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#4 Spa Hotel in Cairns #6 Luxury Hotel in Cairns #7 Family Hotel in Cairns #7 Business Hotel in Cairns #12 Romantic Hotel in Cairns
Hotel Class
Official Description (provided by the hotel)
Impressive 16-story Hotel with extensive use of local marble & timber. ... more   less 
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