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All 66 Cairns hotels

Pullman Cairns International

5.0 of 5 Hotel   |   17 Abbott Street, Cairns, Queensland 4870, Australia
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Pullman Cairns International
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81%
Ranked #7 of 66 hotels in Cairns
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed yesterday
WPFTracy Birmingham, United Kingdom
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827 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (156)
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English first
Birmingham, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

Centrally located which was easy access to restaurants, pubs, groceries and shops. It was also within easy reach to the meeting points when joining various tours /activities. The hotel was clean with comfortable environment. Staff were lovely. They always showed us the happy smiling face and very helpful. We had stayed there for 3 nights and would recommended this hotel... More

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Brisbane, Queensland, Australia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

If you're board of the run-of-the-mill business hotels that appear in every city in Australia and just want something a little different, try the Pullman in Cairns. I found the hotel by accident (our usual haunt was full). Excellent service from the front desk starts the experience off. Then up to a very modern (yet classic) room which is larger... More

Was this review helpful? Yes 1
Santa Rosa, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Location was very convenient. Within 10 min walking distance of town, groceries, marina, snorkeling cruises, restaurants, and bars. Stayed for 6 nights. Hotel lobby was nice decor, well maintained. Checking was fast and friendly. Katie at reception anticipated our needs very well. Thank you! Hallways look a bit dated, but very well maintained. We had booked a marina water view... More

Was this review helpful? Yes 1
Paul C, General Manager at Pullman Cairns International, responded to this review

Hi Priti K, Thanks for posting a review -we really appreciate your feedback. The point you make about the phone printing is fair enough and something we shall look at. We're glad you enjoyed your stay in this part of the world and hope to see you back here again one day. Regards Paul More

Sydney, Australia
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I recently spent 7 nights in this hotel. It's a little dated but very nice and comfortable and most importantly clean. It had a great location. Service was great. Pool was beautiful but no pool bar. Breakfast was a bit over priced. Hotel has a day spa and a tour desk which is great Overall was very... More

Was this review helpful? Yes 1
Paul C, General Manager at Pullman Cairns International, responded to this review

Hi Michelle V, Thankls for taking the time to post a review - we really appreciate your feedback. We are just getting through Cyclone Ita at the moment so for once being in Sydney is probably better than Cairns! I hope we can see you up here again. Regards Paul More

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I recently hosted a small group of colleagues (22) for a 4 night stay at the Pullman International, not to be confused with the Pullman Reef Hotel & Casino, which is directly across the street. I received no complaints from the group. The hotel upgraded the group to superior waterfront rooms and graciously offered me an upgrade to the executive... More

Was this review helpful? Yes 1
Paul C, General Manager at Pullman Cairns International, responded to this review

Hi Ron, Thanks for a fair and balanced review - I note your comments regardingn the functions and I have discussed this with the team. I'm glad you enjoyed the location and that your meeting was successful. Thanks again for taking the time to post a review -we really appreciate the feedback. Regards Paul More

Hong Kong, China
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stay for 3 nights. Great location that near the reef fleet terminal, Cairns railway station and the night market, within 15 mins walking. It helps me to save the transfer cost. The room is spacious, clean and tidy. The staffs are friendly, helpful and efficient. A little bit noisy till late night at Sat since my room is opposite to... More

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Paul C, General Manager at Pullman Cairns International, responded to this review

Hi Mantommy, Thanks for posting a positive review and we're glad you enjoyed your stay, the location of the hotel and the helpful staff. We appreciate you taking the time to post a review. Regards Paul More

Innisfail, Australia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was a beautiful hotel to stay in. Clean and great staff. But the bed was extremely uncomfortable - sagged in the middle. The buffet breakfast was a little disappointing also, lacking freshness and quality. There was not much of a view either, with other buildings in the way of seeing the water.

Was this review helpful? Yes 1
Paul C, General Manager at Pullman Cairns International, responded to this review

Hi Sweetawee, Sorry about the beds but thanks for letting us know and we shall certainly look into it. I have also passed your comments regaridng the breakfast on to the kitchen. All feedback is gold so I appreciate you taking the time to let us know. Thanks Paul More

Contributor
12 reviews 12 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I visited the Pullman International with a group of friends. The hotel itself is beautiful & the foyer makes for some great photography with floor to ceiling windows with natural daylight that flows through the foyer. We enjoyed high tea complete with a fresh fruit tropical cocktail. High tea was so lovely, it came out on the traditional teared stand... More

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Paul C, General Manager at Pullman Cairns International, responded to this review

Hi Kylie, Thanks for the nice review - more importantly its great you enjoyed our High Tea experience. HIgh Tea is certainly 'back in fashion' and we have mbeen working hard on our product. We have done some great combinations with our Spa and High Tea for some Hen's parties which has been areal afternoon of indulgence for the ladies!... More

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Additional Information about Pullman Cairns International

Also Known As:
The Sebel Cairns Hotel Cairns
The Sebel Cairns Hotel
The Sebel Hotel Cairns
Sebel Hotel Cairns
Address: 17 Abbott Street, Cairns, Queensland 4870, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Cairns
#4 Business Hotel in Cairns
#6 Family Hotel in Cairns
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pullman Cairns International 5*
Official Description (provided by the hotel):
Impressive 16-story Hotel with extensive use of local marble & timber. ... more   less 
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