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All 66 Cairns hotels

Pullman Cairns International

5.0 of 5 Hotel   |   17 Abbott Street, Cairns, Queensland 4870, Australia
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Ranked #10 of 66 Hotels in Cairns
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
jjelm Sydney, Australia
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1,114 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (228)
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Sydney, Australia
1 review
5 of 5 stars Reviewed yesterday NEW

We have stayed here 3 times and booked for a fourth in June. Excellent location friendly & professional staff. Great atmosphere. Close to Casino and Esplinade. Great food buffet recommended? Looking forward to our next trip.

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Brisbane, Queensland, Australia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here in January and had a really great stay. Staff were one of the best we have experienced and went out of their way to help and look after you. The rooms are comfortable but a little worn in decor. The lobby area is where this hotel stands out, it reminds me of the some of the hotels... More 

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Sao Paulo
Top Contributor
122 reviews 122 reviews
46 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Loved my stay at this hotel, most rooms have a good view to the street, but if I were you I would pay less and get a back view. The lobby is impressive, the quality of breakfast is amazing, the room is extremely comfortable. The pool was very nice, and they were kind enough to let me use their shower... More 

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Hervey Bay, Australia
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We spent 5 nights recently, all was amazing, we will come back again. Big thanks to Molly, Andre and Joe, we found all these people a great help and an asset to the business. Food in the restaurant was second to none. Andrew and Mardi, Hervey Bay.

Was this review helpful? Yes 1
Paul C, General Manager at Pullman Cairns International, responded to this review

G'Day Andrew and Mardi, Thanks for the nice review and especially mentioning the crew. We hope that you can come and visit us again soon. Regards Paul More 

Perth, Australia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Recent visit impressive hotel lobby, very nice rooms over looking the marina.Opposite the Casino in prime location but far enough away to keep the hotel quiet. All staff are friendly, use the hotels tour booking desk prices are good and staff are know the best tour option. Resturant is good value, food is great seafood buffet is fab. Will usebthenhotel... More 

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Paul C, General Manager at Pullman Cairns International, responded to this review

Hi Wacwayne, Thanks for the great review! You are so right about the staff making the difference and thank you so much for recognising our team -they are a great bunch who do work very hard. We look froward to welcoming you back. Regards Paul More 

Sydney, Australia
Contributor
13 reviews 13 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

A great hotel with everything we needed. Within walking distance of train station (Kurunda day trip) and wharf where all the boats leave from for the reef. The casino is across the road and is also an Accor property so our dining and entertainment options where increased without the need to stray to far from home. Great views of the... More 

Was this review helpful? Yes 2
Paul C, General Manager at Pullman Cairns International, responded to this review

Hi Travis, Thanks for your review -we really appreciate your feedback. I note your comments regarding the room and I shall revierw this with the team. We hope to see you back up here again. Regards Paul More 

Mississauga, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The service at the hotel was great, the hotel location is close to the water front and close to shopping area, the pool water always clean but we didn't like the pool chairs cushions were all stain for some reason. the breakfast was great with good food selection. the room was clean and big we had a great view of... More 

Was this review helpful? Yes 1
Paul C, General Manager at Pullman Cairns International, responded to this review

Hi Coolaries, Thanks for the nice review and for mentioning Andre - I also note your comments regarding the pool cushions - thanks for taking the time to give us this valuable feedback. Regards Paul More 

Aguascalientes, Mexico
Top Contributor
127 reviews 127 reviews
37 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The lobby of the hotel is very nice and luxurious, it has a very nice bar with extremely professional and friendly staff, breakfast is also magnificent, the pool area is definitely great. All in all the hotel is great, the rooms however are just ok, nothing is missing but nothing is really special, very basic. I like how clean the... More 

Was this review helpful? Yes 1
Paul C, General Manager at Pullman Cairns International, responded to this review

Hi Salvador, Thanks for your post and nice comments regarding the lobby and the staff. We are in the process of considering updating the rooms and I note your comment. Thanks again for taking the time to give us feedback. Regards Paul More 

Sydney, Australia
Contributor
12 reviews 12 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The overall experience was fairly average. The location of the hotel is pretty good, close to the marina bay and walking distance to shopping mall and other commercial areas. The lobby was really inviting with nice smell and decoration. However, the room seems a bit tiring, and you can tell the facilities are quite old but well maintained (stayed on... More 

Was this review helpful? Yes 1
Paul C, General Manager at Pullman Cairns International, responded to this review

Thanks for your comments. Whilst I'm pleased to read that you enjoyed the location and the Breakfast Tower, I'm sorry to hear that we slipped up in a few areas, please accept my apologies. This is not our usual standard and I will follow up what happened there. Thanks for your valuable feedback. More 

Albuquerque, New Mexico, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Pulllman were handsdown the best hotel service we had on our monthlong trip through NZ & australia. The hotel was beautiful and clean, we had no outdated furniture or fittings (we were on level 14, habor view room) the breakfasts were fantastic - not your average buffet, and the staff went above and beyond what was necessary to make our... More 

Was this review helpful? Yes
Paul C, General Manager at Pullman Cairns International, responded to this review

Wow thanks for the lovely review! I am pleased that after an awful travel experience we were able to turn it around for you! Thanks again for the feedback. More 

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Additional Information about Pullman Cairns International

Address: 17 Abbott Street, Cairns, Queensland 4870, Australia
Phone Number:
Location: Australia > Queensland > Cairns Region > Cairns
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pullman Cairns International 5*
Number of rooms: 321
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Also Known As:
The Sebel Cairns Hotel Cairns
The Sebel Hotel Cairns
Sebel Hotel Cairns
Hotel Style:
#5 Luxury Hotel in Cairns
#5 Spa Hotel in Cairns
#7 Business Hotel in Cairns
#7 Family Hotel in Cairns
#9 Romantic Hotel in Cairns

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