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Pullman Cairns International

#6 of 67 Hotels in Cairns
Certificate of Excellence
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17 Abbott Street, Cairns, Queensland 4870, Australia
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Pullman Cairns International
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1,530 Reviews from our TripAdvisor Community

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Kolkata (Calcutta), India
Level Contributor
28 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed here for 3 nights and must commend Pullman International Cairns for ticking all boxes wonderfully. The rooms are spacious and well-appointed. We took the harbour-view rooms and they are worth the extra value offering large balconies offering a peaceful vista. The pool & jacuzzi are nice. The hotel is located about 7-8 minutes of walk from pier and... More 

Helpful?
Thank Rahuld81
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed in this hotel on Nov 7, 2015 for 3 nights. Checkin was very smooth. Andre at the front desk was very friendly and helpful. As we arrived around noon, the room was not ready yet. Therefore, we left our luggage at the Bell Station and went out for lunch. We booked a harbour view room and got Room... More 

Helpful?
Thank Shutter B
Harrogate, United Kingdom
Level Contributor
103 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed here for just one night as we flew into Cairns late and didn't wish to drive onwards to Kuranda. The reception girl was delightful, very helpful and very welcoming. The room was very comfortable, just what we needed after a long flight. Breakfast was good.

Helpful?
Thank 100MarionS
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi 100MarionS Thank you for your review, I am pleased that you enjoyed your stay at the hotel and the staff were friendly and accommodating. We look forward to welcoming you back again soon! Kind Regards, Leissa Prouchandy Guest Experience and Loyalty Manager More 

2 reviews
4 of 5 stars Reviewed 5 days ago NEW via mobile

Excellent room, We had a good swim and spa in their nice pool. Who doesn't offer free WIFI ? That was the only let down. It's a standard service I expect. The staff was friendly, and a great lobby with a good location, easy to walk to the esplanade and shops. Overall great stay.

Helpful?
Thank Brendan N
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi Brendan N, Thank you for your review, we are delighted you enjoyed your stay. We do offer complimentary wi fi to all our Le Club members, this is a free to join membership. I am sorry we did not offer you this option. Thank you for your feedback and we look forward to welcoming you back when you next... More 

Darwin, Australia
Level Contributor
6 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

My family stayed for a night in January. Check-in was quick and easy with a lovely staff member. We had accidentally been booked into a king view room but a quick call to reception and we were changed to a twin room within 2 minutes. Chocolates on arrival was a nice touch. The view from the 12 floor over the... More 

Helpful?
Thank splinterbonce
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi splinterbonce, Thank you for reviewing our hotel, it sounds like you had a wonderful time with us, and I am delighted that you were well looked after by the team! We look forward to welcoming you back when you next visit Cairns! Kind Regards, Leissa Prouchandy Guest Experience and Loyalty Manager More 

Cairns
Level Contributor
104 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 stars Reviewed 1 week ago

We had booked to dine with friends at Cocos restaurant for our regular fresh seafood fix at their buffet... oysters, crab, prawns, scallops, mussels, calamari, fish... the only buffet I 'do'. Great value for money, but I digress... We had booked to dine and it was stinking hot, so we decided to book and stay and treat ourselves to some... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank EssenceOfGoodTaste
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi EssenceOfGoodTaste, Thank you for your review, I am delighted you had the opportunity to not just dine with us but spend the night enjoying all the hotel has to offer. We look forward to welcoming you back to the hotel when you next come to visit! Kind Regards, Leissa Prouchandy Guest Experience & Loyalty Manager More 

Brisbane, Australia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Upon arrival to the Pullman, it is obvious how beautiful the lobby area is and how it is meticulously maintained. The gentleman that was on the front desk was quite friendly and thankfully noticed that I was new to the hotel. He explained the process with parking and access to the building. I did ask if I had one bed... More 

Helpful?
Thank jjohn103
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi jjohn103, Thank you for your review, however I am unsure if you have the correct hotel. We do have a beautiful lobby, but we do not have studio apartments with single beds at our property. I believe from your description you may possible be referring to our Pullman Sea Temple properties at Palm Cove or Port Douglas. Hopefully on... More 

Sydney, Australia
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed for 3 days and really enjoyed our stay. The hotel is just lovely, very clean, well maintained and the staff are outstanding. The pool area is beautiful, it's a tropical oasis an absolute pleasure to return to after a day's sightseeing. We travel a lot and this hotel has always been a favourite of ours. Hopefully we will return... More 

Helpful?
Thank mermaid0808
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi mermaid0808, Thank you for your review of our hotel, it is wonderful to hear that you had a relaxing stay with us and the team looked after you so well! We look forward to welcoming you back again soon! Kind Regards, Leissa Prouchandy Guest Experience & Loyalty Manager More 

West Malling, United Kingdom
Level Contributor
139 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We enjoyed out stay in the hotel which is very well located. We changed rooms without fuss as the queen size bed was a bit on the small side. The reception was very friendly and helpful. Some of guests made the dinning experience some what unpleasent due to poor eating habits and badly behaved children.

Helpful?
Thank Kevin R
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi Kevin R Thank you for your review of our hotel, I am pleased that you enjoyed your stay and then staff were accommodating! I am disappointed to hear that you had an unpleasant dining experience, please accept my sincerest apologies. We look forward to welcoming you back when you next visit Cairns, Kind Regards Leissa Prouchandy Guest Experience and... More 

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