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Rydges Tradewinds Cairns

137 The Esplanade, Cairns, Queensland 4870, Australia (Formerly Tradewinds Esplanade)
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Rydges Tradewinds Cairns
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1,033 Reviews from our TripAdvisor Community

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New Delhi, India
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This Hotel was a Average Hotel and room was average. Most Important i was with my wife and they give me two single bed room and on my request also they didnt change my room. i mean How could they give me such a room.

Helpful?
Thank CAANKUSHJAIN
AndrewEAM, Manager at Rydges Tradewinds Cairns, responded to this review

Dear Caankushjain, Thank you for your comments regarding your recent visit. Unfortunately during your time with us the hotel was particularly busy and despite every effort we were only able to provide you with the room type that you had booked. I trust that you enjoyed your overall visit to the Cairns region and that you will get an opportunity... More 

Townsville, Australia
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

On the sixth floor this time with a great view. The room is large and comfortable, although they seem in love with the colour Brown. Fridge is full of goodies (for a price) and they keep sucking me in with the boxed domino sets. Towels are still scratchy and thin but the water pressure is still impressive. The staff are... More 

Helpful?
Thank Collinpe
AndrewEAM, Manager at Rydges Tradewinds Cairns, responded to this review

Dear Collinpe, Thank you for your favorable comments regarding your most recent stay, pleasing to read that we meet your expectations as a business traveller. We look forward to welcome you back on your next visit. Kind Regards, Andrew Wallis. Executive Assistant Manager. More 

Jacksonville, Florida
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We stayed for two nights in January 2016. The hotel location is good, across from the bay and within walking distance of tourist strip. Our room was facing the water, on 2nd floor.it was spacious and clean. The key to the safe has to be borrowed from the front desk, with a hefty penalty if lost. The WI Fi in... More 

Helpful?
Thank Neal51
AndrewEAM, Manager at Rydges Tradewinds Cairns, responded to this review

Dear Neal51 Thank you for taking the time to review your recent stay with us. Location wise we are certainly in a great spot being only a short walk into town, pleasing to also read that you found your room to be spacious and clean. My apologies that you left disappointed with the restaurant.I will certainly follow up with the... More 

New Delhi, India
1 review
2 of 5 stars Reviewed 1 week ago

I just got back after spending my honeymoon in Australia and stayed at the Rydges in Cairns for two nights and I have to stay that staying at this hotel was the low point of my trip. We had made a booking for a room with a king sized bed and instead were given a room with two beds. On... More 

Helpful?
Thank Akshitkohli
AndrewEAM, Manager at Rydges Tradewinds Cairns, responded to this review

Dear Akshitkohli, Thank you for taking the time to review your experience and my apologies that we fell short of your expectations. Please be assured I will follow up with the team to see where we can better improve on the overall guest experience. I trust you enjoyed your overall time in Australia and we hope to welcome you back... More 

Travelers are raving about these Cairns hotels

Lincoln, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Good location for exploring Cairns. Concierge desk most helpful. Rooms comfortable, though we did experience some problems with housekeeping (room not cleaned properly one day; towels not delivered two days). Hotel charges 1-2% to use a charge card. I don't understand why nor do I appreciate not knowing this in advance.

Helpful?
Thank Karen Z
AndrewEAM, Manager at Rydges Tradewinds Cairns, responded to this review

Dear Karen z, Thank you for your recent comments from your stay with us, particularly in regards to location and the Concierge team. Apologies for the inconsistencies that you experienced with housekeeping, I will certainly follow up on those points mentioned. In terms of the fee to use a charge card this is not uncommon throughout hotels in Australia but... More 

Brisbane, Australia
Level Contributor
51 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed there last year and in fact used to stay there every business visit i had over the last ten years. It is a great location, the most comfortable beds and the tour desk is amazing in terms of what they know and how they recommend the right activities on the right days.

Helpful?
1 Thank Paul C
AndrewEAM, Manager at Rydges Tradewinds Cairns, responded to this review

Dear Paul C, Thank you for your recent review - pleasing to read that you have enjoyed staying with us over the years. Our tour desk team are certainly very customer focused and always go out of the way to find a memorable experience. We look forward to welcoming you back in the near future.. Kind regards, Andrew Wallis. Executive... More 

Cairns, Australia
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I've stayed a few Ridges resorts, but Ridges Tradewinds Cairns was a bit disappointing. For me there was not much atmosphere to the resort. It didn't have much room for relaxing, even the pool area didn't have enough sun lounges to sit on, and the 8 or so that were there where all in the full sun, we sat outside... More 

Helpful?
1 Thank Melissa F
AndrewEAM, Manager at Rydges Tradewinds Cairns, responded to this review

Dear Melissa F, Thank you for your feedback, particularly in relation to the views and the cleanliness of your room. Sorry to read that you were not able to relax completely during your stay - we will certainly review your comments and see where we can make any enhancements towards the overall guest experience. . I trust you enjoyed your... More 

Bendigo
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great location, very friendly staff nothing was to much trouble. Loved the pool and the cocktails. Breakfast was amazing, great view and beautiful food. The Green option was great, just sometimes you don't want people in your room. The room was very spacious and clean. Bathroom was a bit out dated but loved the water pressure. Thanks

Helpful?
1 Thank 924robyns
AndrewEAM, Manager at Rydges Tradewinds Cairns, responded to this review

Dear 924robyns, I appreciate you taking the time to highlight some of your experiences from your recent stay with us. Delighted to read that you enjoyed your time at the hotel and we look forward to welcoming you back on your next visit to Cairns. Kind Regards, Andrew Wallis. Executive Assistant Manager. More 

New Delhi, India
Level Contributor
38 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

First thing first, it is right at the sea shore. My room was sea facing, which was super nice. The staff is friendly, breakfast spread is nice and everything tasted good. It took a loooong time to check in though. The rooms were not ready and the staff was slow. Of the two rooms, one was water view while the... More 

Helpful?
2 Thank me_nishantgupta
AndrewEAM, Manager at Rydges Tradewinds Cairns, responded to this review

Dear me_nishantgupta, Thank you for your comments in regards to your recent stay with us. My apologies for both the delay on arrival and the confusion with the rooms you were initially allocated. Please be assured that this is not the standard that we aim for nor typical of the comments we receive. Overall pleasing to read that you enjoyed... More 

Northmead
Level Contributor
6 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Situated right on the esplanade within walking distance of Cairns shopping centre and restaurants. The room we had had expansive water views from the Casino in the south to the northern beaches of Cairns. Rooms need some refurbishing but were very clean and well maintained. Staff were friendly and helpful.

Helpful?
Thank 137suzanneh
AndrewEAM, Manager at Rydges Tradewinds Cairns, responded to this review

Dear 137suzanneh, We very much appreciate both your recommendation and the positive feedback from your time with us. The team here work tirelessly to create a friendly and welcoming environment and it was lovely to read that you experienced this first hand. We hope you enjoyed your time in Cairns and that we can look forward to you visiting us... More 

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